Mahler Health is a comprehensive practice management and medical billing platform designed for healthcare practices. Mahler Health reviews praise the software for its customization flexibility and efficient scheduling capabilities. However, some users report challenges with initial implementation and navigating the user interface. Overall, the software is a strong choice for healthcare practices seeking an all-in-one solution, but improvements in the user training process could enhance the overall experience.
Mahler Health Reviews
Pros
Efficient training resources
Good Scheduling and billing tools
Responsive customer support
Cons
Limited advanced customization
Needs mass email functionality
Integration features can be added
Total 7 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diego
Health, Wellness and Fitness, 51-100 employees
More than a year
“Mahler Technology company
Pros
The integration with other healthcare software is very easy.
Cons
I have no cons. I am happy with the product and find it easy to integrate with other healthcare software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stefanie
Health, Wellness and Fitness, 1-10 employees
More than a year
“Medical billing review
Pros
The training I received from the company was exceptional. The customer service is on point. It is VERY user-friendly. The monthly fee is fair. I am very happy with this software.
Cons
I really don't have anything I dislike about the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mindy
Hospital & Health Care, 51-100 employees
More than a year
“Finally a great EHR that does everything we need!
Pros
I absolutely love the ease of use, but more importantly, the scheduling capabilities for both my staff and patients are incredible. As the administrator, I can see all of my providers and appointments scheduled, and my providers only see what they want to see on their schedules. Best of all, my staff can log in right from their phones and communicate with me directly through the system. Also, this system is a one-stop-shop, allowing me to do everything in one place without having to add other software and complicate things.
Cons
There's not a lot that I don't like about Mahler. If I had to complain, I would say that I wish I had found them much sooner instead of going through the pain and struggles of other EHRs that say they can do "everything," but they really can't. Mahler has done some customizations for us that they completed in only a couple of days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harry
Health, Wellness and Fitness, 1-10 employees
More than a year
“Surgical Scheduling Super Help
Pros
I mostly use this for a group of surgical assistants. It allows me, as a surgical scheduler, to input the case information and for us to see everything easily enough to let everyone know where to be.
Cons
I don't use all of the features. I would like a way to send out a mass email to all schedulers instead of looking each up individually. A way to track and get rid of old schedulers that no longer use the system would be helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Luis
Hospital & Health Care, 11-50 employees
More than a year
“Allied Health
Pros
I find scheduling easy to use both for me at the back office and for providers in the field.
Cons
I believe reporting templates training would be great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Luis
Hospital & Health Care, 11-50 employees
More than a year
“Allied Health
Pros
The process of scheduling is smooth and user-friendly, making it effortless for both back office schedulers and field providers to manage their appointments and tasks efficiently.
Cons
Reporting templates training would be great
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Hospital & Health Care, 1-10 employees
More than a year
“2 Year Review
Pros
Their customer service, emailing and texting through the system, nearly full customization capabilities, custom forms and charts, incredible tracking capabilities (CRM), ledger view, all-in-one included program, and the fact that the program handles my claims, SOAP notes, and follow-up for me. Also, I value the fax integration, patient portal with DocuSign functions, and CRM tracking capabilities.
Cons
Implementation for our company was, I'm sure like many others, slightly challenging, but I would attribute that to our teacher. I requested another individual be our proctor, and a special accommodation was made, giving us the Lead Developer to finish our implementation. It exceeded any expectations I could have had as a new customer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8