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Overview

MasterCare helps community and mental health providers connect care delivery, client management, and government reporting in one integrated solution. While initial training may be required, it improves clinical decision-making and maximizes staff productivity through efficient workflows. Overall, it is a secure EMR solution enabling better-coordinated care delivery.

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Starting Price
Custom

MasterCare Specifications

Appointment Management/Scheduling

E-prescriptions

Patient Portal

Customizable Forms/Reports

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What Is MasterCare?

MasterCare is an Australian-owned Electronic Medical Record (EMR) system that offers integrated solutions for community health, mental health services, hospitals, and allied health providers. It includes modules for patient administration, practice management, and secure messaging, focusing on connected care delivery, and maximizing staff productivity. The software utilizes cloud hosting in a Tier 3 data center for secure data storage. This platform enables clinicians to access best-in-class tools for recording clinical services and streamlining administrative tasks across multi-disciplinary teams.

MasterCare Pricing

The vendor offers customizable and flexible pricing plans depending on your unique requirements. Request a personalized MasterCare pricing quote for your business today!

MasterCare Integrations

The software supports integrations with third‑party systems, such as: 

  • ReferralNet
  • HotHealth
  • Lifecard
  • Global Health
Schedule a MasterCare demo to learn more about the software capabilities.

Who Is MasterCare For?

MasterCare is ideal for a wide range of industries and sectors, including: 

  • Allied health
  • Mental health
  • Community health
  • Hospitals
  • AOD

Is MasterCare Right For You?

This software could be the ideal choice if you are an Australian healthcare provider wanting a scalable, secure EMR suite. Trusted by large hospitals and community health services, it’s Australian-owned with over 25 years of domain experience, hosted in a Tier 3 data-centre in Australia, backed by ISO 27001 (2022) accreditation, and supports long-term growth across multidisciplinary teams.

Still doubtful if MasterCare is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

MasterCare Features

MasterCare helps users maximize funding eligibility by offering support for reporting to over twenty state and federally funded minimum data sets programs. This feature streamlines data collection processes, ensuring the capture and extraction of consistent clinical and operational data for required programs like NDIS, HACC, CH, and PMHC.

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This feature streamlines referral processes using electronic faxes and referrals that feed into team inboxes. Users can utilize care provider lookups, branded letters, notes, and forms. MasterCare's referral management platform facilitates efficient triage and helps staff reduce overhead costs by minimizing paper-based administrative tasks.

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The software enables clinicians to conduct health assessments directly from the client's patient record. This includes support for a range of mental health assessment tools. Users can assess areas like initial presentation, visual genograms, mental state, drug and alcohol use, and critical safety risks, including suicide risk and risk of harm to self or others.

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The platform provides a range of clinical tools to support diagnosis and treatment delivery. These tools include support for e-prescribing medications, managing allergies and alerts, and drafting comprehensive care and management plans. Users can document problems and diagnoses using ICD10AM and ICPC2+ classifications, orders, and e-results.

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MasterCare supports comprehensive billing and claiming for a variety of programs, including Medicare, NDIS, DVA, Work Cover, and TAC. This feature handles private billing, service items, payments, and debtor management. Users can deliver services confidently knowing the software supports various Australian claiming types like HiCAPS and ECLIPSE IMC.

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Pros And Cons of MasterCare

Pros

  • Integrated client, service and funding management

  • Electronic referrals and automated workflows

  • Practice management and billing tools included

Cons

  • Support response may vary at times

  • Dependence on internet connection for cloud access

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Frequently Asked Questions

MasterCare features are used by organizations across industries and sectors, including community health, AOD, and mental health.

MasterCare offers support through email, phone, and contact forms.

Information offer ReferralNet, HotHealth, Lifecard, and Global Health third-party integrations.

Yes, MasterCare offers an API.

Yes, MasterCare offers a dedicated mobile app.

MasterCare supports English, Indonesian, Khmer, and Vietnamese languages.

The vendor offers customizable and flexible MasterCare price plans. Get a detailed MasterCare cost breakdown tailored to your specific requirements.

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