MasterCare

MasterCare helps users maximize funding eligibility by offering support for reporting to over twenty state and federally funded minimum data sets programs. This feature streamlines data collection processes, ensuring the capture and extraction of consistent clinical and operational data for required programs like NDIS, HACC, CH, and PMHC.

This feature streamlines referral processes using electronic faxes and referrals that feed into team inboxes. Users can utilize care provider lookups, branded letters, notes, and forms. MasterCare's referral management platform facilitates efficient triage and helps staff reduce overhead costs by minimizing paper-based administrative tasks.

The software enables clinicians to conduct health assessments directly from the client's patient record. This includes support for a range of mental health assessment tools. Users can assess areas like initial presentation, visual genograms, mental state, drug and alcohol use, and critical safety risks, including suicide risk and risk of harm to self or others.

The platform provides a range of clinical tools to support diagnosis and treatment delivery. These tools include support for e-prescribing medications, managing allergies and alerts, and drafting comprehensive care and management plans. Users can document problems and diagnoses using ICD10AM and ICPC2+ classifications, orders, and e-results.

MasterCare supports comprehensive billing and claiming for a variety of programs, including Medicare, NDIS, DVA, Work Cover, and TAC. This feature handles private billing, service items, payments, and debtor management. Users can deliver services confidently knowing the software supports various Australian claiming types like HiCAPS and ECLIPSE IMC.