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Pros

  • Offers modules for Pathology, MIPS

  • MIPS Scores are close to 100%

  • Helps with accurate ICD-10 coding

Cons

  • Charting tool could be improved

  • Patient portal enrollment issues

  • Complex physical therapist search

Total 4 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

K

Kerri

Hospital & Health Care, 101-500 employees

More than a year

5.0
March 2022

Simply the BESSTTT EMR

Pros

We really like the software mainly for its ease of use and the customization of templates. Additionally, users really like the availability of additional modules for Pathology, Telemedicine and MIPS reporting. The program's design contributes well to high MIPS scores and it assists with proper ICD-10 coding and the use of modifiers. Users also praise the technical support staff as not only they are helpful but also provide great training.

Cons

MD Charts is working well for us and we have no complaints about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tikva

Medical Practice, 1-10 employees

Less than 6 months

5.0
January 2022

Customer support is supreme!!!!

Pros

One of the standout features for me is the readily available help provided by the software's support team. No matter what the time is, whenever we contact them, they always get back to us instantly!

Cons

One complaint that I would like to mention is the complex process of finding patient information. Also, it is not easy to enter patient names in a specific manner. Our team wants this process to be easy and simple.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

T

TJ

Medical Practice, 11-50 employees

More than a year

5.0
December 2019

Gladly recommend this to any medical practice out there

Pros

Not only the software is very easy to use and but it is also fairly user-friendly. So yes, I am really happy with my choice of choosing MD Charts.

Cons

So far I haven't ecountered any problems or identify drawbacks so, I highly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

P

Pamela

Medical Practice, 11-50 employees

More than a year

4.0
December 2019

Great software

Pros

The option to run reports and the versatility of the software, particularly in printing and saving different areas of a patient's chart for record releases, is awesome as it saves us time.

Cons

I am a new user and to this date I haven't come across any issues or dislikes. Suggest revisiting the question after gaining more experience with the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10