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4 Reviews
Overall Rating
4.8
4 Reviews
Rating Distribution
5
(3)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.8
4 Reviews
Rating Distribution
5
(3)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Great EMR System with Top Notch Customer Service
Great EMR System with Top Notch Customer Service
Pros
The software is praised for its ease of use and customization of templates. Additionally, users appreciate the availability of additional modules for Pathology, Telemedicine, and MIPS reporting. The program's design contributes to high MIPS scores, and it assists with proper ICD-10 coding and the use of modifiers. Users also commend the excellent technical support staff and staff training provided.
Cons
I have no complaints about the software, indicating a high level of satisfaction.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kerri
Hospital & Health Care, 101-500 employees
More than a year
Mar 01, 2022
medical
medical
Pros
The standout feature for me is the readily available and willing help provided by the software's support team.
Cons
One complaint mentioned is the cumbersome process of finding a patient, with difficulties arising when entering names in a specific way. The user suggests making this process easier and more intuitive.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Tikva
Medical Practice, 1-10 employees
Less than 6 months
Jan 01, 2022
Satisfied
Satisfied
Pros
the software very easy to use and user-friendly.
Cons
I can not cannot identify any significant issues or drawbacks with the program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
TJ
Medical Practice, 11-50 employees
More than a year
Dec 01, 2019
Great product
Great product
Pros
the ability to run reports and the flexibility of the software, particularly in printing and saving different areas of a patient's chart for record releases.
Cons
As a relatively new user, the individual has not encountered any issues or dislikes yet and suggests revisiting the question after gaining more experience with the software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Pamela
Medical Practice, 11-50 employees
More than a year
Dec 01, 2019
Filters
Great EMR System with Top Notch Customer Service
Great EMR System with Top Notch Customer Service
Pros
The software is praised for its ease of use and customization of templates. Additionally, users appreciate the availability of additional modules for Pathology, Telemedicine, and MIPS reporting. The program's design contributes to high MIPS scores, and it assists with proper ICD-10 coding and the use of modifiers. Users also commend the excellent technical support staff and staff training provided.
Cons
I have no complaints about the software, indicating a high level of satisfaction.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kerri
Hospital & Health Care, 101-500 employees
More than a year
Mar 01, 2022
medical
medical
Pros
The standout feature for me is the readily available and willing help provided by the software's support team.
Cons
One complaint mentioned is the cumbersome process of finding a patient, with difficulties arising when entering names in a specific way. The user suggests making this process easier and more intuitive.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Tikva
Medical Practice, 1-10 employees
Less than 6 months
Jan 01, 2022
Satisfied
Satisfied
Pros
the software very easy to use and user-friendly.
Cons
I can not cannot identify any significant issues or drawbacks with the program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
TJ
Medical Practice, 11-50 employees
More than a year
Dec 01, 2019
Great product
Great product
Pros
the ability to run reports and the flexibility of the software, particularly in printing and saving different areas of a patient's chart for record releases.
Cons
As a relatively new user, the individual has not encountered any issues or dislikes yet and suggests revisiting the question after gaining more experience with the software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Pamela
Medical Practice, 11-50 employees
More than a year
Dec 01, 2019