softwareMDoffice EMR Software Reviews
18 Reviews
Overall Rating
3.8
18 Reviews
Rating Distribution
5
(4)
4
(9)
3
(3)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
3.8
18 Reviews
Rating Distribution
5
(4)
4
(9)
3
(3)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Easy To Customise
Easy To Customise
Pros
I like how the software adapts to our unique requirements and can be customised in any way we want. Patient care and billing are made easy with this software.
Cons
When the software freezes, we lose our reports which is really frustrating!
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Demi
W. Physiotherapy, 2-9 employees
May 01, 2021
A good Option
A good Option
Pros
Customizable and extremely useful.The customer support is also not bad.
Cons
Its difficult to use on other mediums than it is to use on a desktop
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Taylor
OSNC, 50-99 employees
May 01, 2021
We love it!
We love it!
Pros
It is extremely easy to comprehend and administer. It saves us a great deal of time, and our work has become much more effective and productive as a result! A Great Software Indeed
Cons
The system glitches a lot and slows down during work!
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Abby
Hunter Vision, 10-49 employees
May 01, 2021
A Happy Customer!
A Happy Customer!
Pros
Our work has become so efficient after purchasing MDoffice. It takes less time to operate and is pretty easy to understand by everyone.
Cons
If I change the medium it gets a bit complicated like If Im using it on my desktop its easy to use but If I use it on my Phone or IPad it gets complex.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Austin
ONSC, 2-9 employees
Apr 07, 2021
Brilliant software
Brilliant software
Pros
This software has everything you need to get your practice organized and help streamline the workflow.
Cons
There are no cons just little things like the font size or color of layout.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Osman
You and Health LLC, 50-99 employees
Mar 27, 2021
Great intuitive design
Great intuitive design
Pros
The layout is well-designed and we can easily add information to a patients chart. The billing tool also makes payments with few errors.
Cons
It does not have many customization options and templates are also limited.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Hugh
Smiling Faces Dental Clinic, 2-9 employees
Mar 25, 2021
MDOffice Review
MDOffice Review
Pros
The customer service is not bad and they call back quickly.
Cons
A horrible software and it does not provide us with any of the tools we need to run our clinic.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Finch
Island Medical Clinic, 2-9 employees
Mar 23, 2021
Takes time to get used to
Takes time to get used to
Pros
It has a lot of features and they are perfect for managing a practice. We can now be more efficient in our operations.
Cons
The training was not adequate and the unintuitive design needs getting used to.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Patrick
Star Medical Services, 50-99 employees
Mar 19, 2021
It is not cardiology specific
It is not cardiology specific
Pros
The software has all the features a general physician could use.
Cons
We were not informed that it does not have features specific to our practice and so it is not very functional for us.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Yong
Fortworth Cardiac Unit, 50-99 employees
Mar 17, 2021
Good for technicians
Good for technicians
Pros
It works smoothly and you can enter the diagnosis and medical codes and it saves them for the next time.
Cons
The report writing does not have the option to specify if the notes should go in the original report or as an addendum.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Amanda
Receda Family Clinic, 10-49 employees
Mar 16, 2021
Not that functional
Not that functional
Pros
There are some good things about it like the patient chart with all the fields you can customize.
Cons
The patient portal does not work and often our patients miss their appointments because they do not receive reminders.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Xena
Walkeaze Physiotherapy, 2-9 employees
Mar 13, 2021
Customization is convenient
Customization is convenient
Pros
It works according to our specific needs and we can customize however we want it. The patient care and billing is made convenient.
Cons
The program freezes and we lose our reports whenever it restores.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jennifer
OSNC Private LLC, 50-99 employees
Mar 13, 2021
Needs more customization
Needs more customization
Pros
We have found it easy to use and it is efficient for creating and updating the patients records for the doctor and staffs convenience.
Cons
It is not customizable and some features are not applicable to a dental practice.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Benjamin
Travis Dental Care, 2-9 employees
Mar 12, 2021
A sophisticated solution
A sophisticated solution
Pros
It is easy to locate records and information. Patients are also happy with the way their EHR report is printed.
Cons
It is not easy to use with the iPad so I prefer to use it with the desktop even though I find it a pain.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Bonnie
Hunter Vision, 10-49 employees
Mar 09, 2021
Makes EMR so much easier
Makes EMR so much easier
Pros
It has so many modules for managing everything from patient records to marketing. We can also keep track of billing, revenue cycles, and insurance claims all from the same platform.
Cons
There are some features that are too technical for us to understand and we wish they would have trained us to use each aspect of the MDoffice EMR system.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jack
-, 100-499 employees
Mar 06, 2021
Not the Greatest!
Not the Greatest!
Pros
There are some positive aspects about it, such as the patient chart with all of the fields that can be customized.
Cons
Honestly, the biggest drawback is that the patient portal is outdated, and our patients often miss appointments due to a lack of reminders.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
Samie
Family Clinic , 10-49 employees
Nov 19, 2020
Happy customer
Happy customer
Pros
Everyone at the workplace is so happy with MDOffice EMR. It is so simple to understand and manage. It saves us a lot of time and work has become so much more efficient and quick.
Cons
It gets complicated when I am using it on my mobile or an iPad. No other complaints.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Bonnie
Hunter Vision, 11-50 employees employees
Sep 09, 2020
Very satisfied
Very satisfied
Pros
Some of the features are perfect for me. Customizable and very convenient.
Cons
Some of the data can take a lot of time to load but they have excellent customer service so all the problems get fixed in no time.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
JENNIFER
OSNC, 51-200 employees employees
Sep 03, 2020
Filters
Easy To Customise
Easy To Customise
Pros
I like how the software adapts to our unique requirements and can be customised in any way we want. Patient care and billing are made easy with this software.
Cons
When the software freezes, we lose our reports which is really frustrating!
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Demi
W. Physiotherapy, 2-9 employees
May 01, 2021
A good Option
A good Option
Pros
Customizable and extremely useful.The customer support is also not bad.
Cons
Its difficult to use on other mediums than it is to use on a desktop
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Taylor
OSNC, 50-99 employees
May 01, 2021
We love it!
We love it!
Pros
It is extremely easy to comprehend and administer. It saves us a great deal of time, and our work has become much more effective and productive as a result! A Great Software Indeed
Cons
The system glitches a lot and slows down during work!
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Abby
Hunter Vision, 10-49 employees
May 01, 2021
A Happy Customer!
A Happy Customer!
Pros
Our work has become so efficient after purchasing MDoffice. It takes less time to operate and is pretty easy to understand by everyone.
Cons
If I change the medium it gets a bit complicated like If Im using it on my desktop its easy to use but If I use it on my Phone or IPad it gets complex.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Austin
ONSC, 2-9 employees
Apr 07, 2021
Brilliant software
Brilliant software
Pros
This software has everything you need to get your practice organized and help streamline the workflow.
Cons
There are no cons just little things like the font size or color of layout.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Osman
You and Health LLC, 50-99 employees
Mar 27, 2021
Great intuitive design
Great intuitive design
Pros
The layout is well-designed and we can easily add information to a patients chart. The billing tool also makes payments with few errors.
Cons
It does not have many customization options and templates are also limited.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Hugh
Smiling Faces Dental Clinic, 2-9 employees
Mar 25, 2021
MDOffice Review
MDOffice Review
Pros
The customer service is not bad and they call back quickly.
Cons
A horrible software and it does not provide us with any of the tools we need to run our clinic.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Finch
Island Medical Clinic, 2-9 employees
Mar 23, 2021
Takes time to get used to
Takes time to get used to
Pros
It has a lot of features and they are perfect for managing a practice. We can now be more efficient in our operations.
Cons
The training was not adequate and the unintuitive design needs getting used to.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Patrick
Star Medical Services, 50-99 employees
Mar 19, 2021
It is not cardiology specific
It is not cardiology specific
Pros
The software has all the features a general physician could use.
Cons
We were not informed that it does not have features specific to our practice and so it is not very functional for us.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Yong
Fortworth Cardiac Unit, 50-99 employees
Mar 17, 2021
Good for technicians
Good for technicians
Pros
It works smoothly and you can enter the diagnosis and medical codes and it saves them for the next time.
Cons
The report writing does not have the option to specify if the notes should go in the original report or as an addendum.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Amanda
Receda Family Clinic, 10-49 employees
Mar 16, 2021
Not that functional
Not that functional
Pros
There are some good things about it like the patient chart with all the fields you can customize.
Cons
The patient portal does not work and often our patients miss their appointments because they do not receive reminders.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Xena
Walkeaze Physiotherapy, 2-9 employees
Mar 13, 2021
Customization is convenient
Customization is convenient
Pros
It works according to our specific needs and we can customize however we want it. The patient care and billing is made convenient.
Cons
The program freezes and we lose our reports whenever it restores.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jennifer
OSNC Private LLC, 50-99 employees
Mar 13, 2021
Needs more customization
Needs more customization
Pros
We have found it easy to use and it is efficient for creating and updating the patients records for the doctor and staffs convenience.
Cons
It is not customizable and some features are not applicable to a dental practice.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Benjamin
Travis Dental Care, 2-9 employees
Mar 12, 2021
A sophisticated solution
A sophisticated solution
Pros
It is easy to locate records and information. Patients are also happy with the way their EHR report is printed.
Cons
It is not easy to use with the iPad so I prefer to use it with the desktop even though I find it a pain.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Bonnie
Hunter Vision, 10-49 employees
Mar 09, 2021
Makes EMR so much easier
Makes EMR so much easier
Pros
It has so many modules for managing everything from patient records to marketing. We can also keep track of billing, revenue cycles, and insurance claims all from the same platform.
Cons
There are some features that are too technical for us to understand and we wish they would have trained us to use each aspect of the MDoffice EMR system.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jack
-, 100-499 employees
Mar 06, 2021
Not the Greatest!
Not the Greatest!
Pros
There are some positive aspects about it, such as the patient chart with all of the fields that can be customized.
Cons
Honestly, the biggest drawback is that the patient portal is outdated, and our patients often miss appointments due to a lack of reminders.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
Samie
Family Clinic , 10-49 employees
Nov 19, 2020
Happy customer
Happy customer
Pros
Everyone at the workplace is so happy with MDOffice EMR. It is so simple to understand and manage. It saves us a lot of time and work has become so much more efficient and quick.
Cons
It gets complicated when I am using it on my mobile or an iPad. No other complaints.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Bonnie
Hunter Vision, 11-50 employees employees
Sep 09, 2020
Very satisfied
Very satisfied
Pros
Some of the features are perfect for me. Customizable and very convenient.
Cons
Some of the data can take a lot of time to load but they have excellent customer service so all the problems get fixed in no time.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
JENNIFER
OSNC, 51-200 employees employees
Sep 03, 2020