...

Pros

  • Usable across multiple departments

  • Fast payments with billing claims

  • Simplified scheduling and tracking

Cons

  • Patient search function can fail

  • Training modules need improvement

  • Slow customer support response

Total 18 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

22%

4

Stars

50%

3

Stars

17%

2

Stars

11%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Demi

W. Physiotherapy, 2-9 employees

3.0

Easy To Customise

Pros

I like how the software adapts to our unique requirements and can be customised in any way we want. Patient care and billing are made easy with this software.

Cons

When the software freezes, we lose our reports which is really frustrating!

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

T
Taylor

OSNC, 50-99 employees

4.0

A good Option

Pros

Customizable and extremely useful.The customer support is also not bad.

Cons

Its difficult to use on other mediums than it is to use on a desktop

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

A
Abby

Hunter Vision, 10-49 employees

4.0

We love it!

Pros

It is extremely easy to comprehend and administer. It saves us a great deal of time, and our work has become much more effective and productive as a result! A Great Software Indeed

Cons

The system glitches a lot and slows down during work!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A
Austin

ONSC, 2-9 employees

4.0

A Happy Customer!

Pros

Our work has become so efficient after purchasing MDoffice. It takes less time to operate and is pretty easy to understand by everyone.

Cons

If I change the medium it gets a bit complicated like If Im using it on my desktop its easy to use but If I use it on my Phone or IPad it gets complex.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

O
Osman

You and Health LLC, 50-99 employees

5.0

Brilliant software

Pros

This software has everything you need to get your practice organized and help streamline the workflow.

Cons

There are no cons just little things like the font size or color of layout.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

H
Hugh

Smiling Faces Dental Clinic, 2-9 employees

5.0

Great intuitive design

Pros

The layout is well-designed and we can easily add information to a patients chart. The billing tool also makes payments with few errors.

Cons

It does not have many customization options and templates are also limited.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

F
Finch

Island Medical Clinic, 2-9 employees

3.0

MDOffice Review

Pros

The customer service is not bad and they call back quickly.

Cons

A horrible software and it does not provide us with any of the tools we need to run our clinic.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

P
Patrick

Star Medical Services, 50-99 employees

4.0

Takes time to get used to

Pros

It has a lot of features and they are perfect for managing a practice. We can now be more efficient in our operations.

Cons

The training was not adequate and the unintuitive design needs getting used to.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

Y
Yong

Fortworth Cardiac Unit, 50-99 employees

3.0

It is not cardiology specific

Pros

The software has all the features a general physician could use.

Cons

We were not informed that it does not have features specific to our practice and so it is not very functional for us.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

A
Amanda

Receda Family Clinic, 10-49 employees

4.0

Good for technicians

Pros

It works smoothly and you can enter the diagnosis and medical codes and it saves them for the next time.

Cons

The report writing does not have the option to specify if the notes should go in the original report or as an addendum.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

X
Xena

Walkeaze Physiotherapy, 2-9 employees

2.0

Not that functional

Pros

There are some good things about it like the patient chart with all the fields you can customize.

Cons

The patient portal does not work and often our patients miss their appointments because they do not receive reminders.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

J
Jennifer

OSNC Private LLC, 50-99 employees

4.0

Customization is convenient

Pros

It works according to our specific needs and we can customize however we want it. The patient care and billing is made convenient.

Cons

The program freezes and we lose our reports whenever it restores.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

B
Benjamin

Travis Dental Care, 2-9 employees

4.0

Needs more customization

Pros

We have found it easy to use and it is efficient for creating and updating the patients records for the doctor and staffs convenience.

Cons

It is not customizable and some features are not applicable to a dental practice.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

B
Bonnie

Hunter Vision, 10-49 employees

4.0

A sophisticated solution

Pros

It is easy to locate records and information. Patients are also happy with the way their EHR report is printed.

Cons

It is not easy to use with the iPad so I prefer to use it with the desktop even though I find it a pain.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

J
Jack

-, 100-499 employees

5.0

Makes EMR so much easier

Pros

It has so many modules for managing everything from patient records to marketing. We can also keep track of billing, revenue cycles, and insurance claims all from the same platform.

Cons

There are some features that are too technical for us to understand and we wish they would have trained us to use each aspect of the MDoffice EMR system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S
Samie

Family Clinic , 10-49 employees

2.0

Not the Greatest!

Pros

There are some positive aspects about it, such as the patient chart with all of the fields that can be customized.

Cons

Honestly, the biggest drawback is that the patient portal is outdated, and our patients often miss appointments due to a lack of reminders.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

5

B
Bonnie

Hunter Vision, 11-50 employees

4.0

Happy customer

Pros

Everyone at the workplace is so happy with MDOffice EMR. It is so simple to understand and manage. It saves us a lot of time and work has become so much more efficient and quick.

Cons

It gets complicated when I am using it on my mobile or an iPad. No other complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

J
JENNIFER

OSNC, 51-100 employees

5.0

Very satisfied

Pros

Some of the features are perfect for me. Customizable and very convenient.

Cons

Some of the data can take a lot of time to load but they have excellent customer service so all the problems get fixed in no time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9