...

Pros

  • Excellent integration capabilities

  • Easy patient info documentation

  • Fits multiple specialties

Cons

  • No-responses impact aging reports

  • Customer support could be faster

  • Implementation can be time-taking

Total 5 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Micheal

Excellence Care Center, 1-10 employees

5.0

Maximized efficiency with ease

Pros

I've been using it for about a year now and couldn't be happier! Medical Mastermind has been a huge help in managing multiple specialties and patient information.

Cons

I don't really have anything to complain about.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JM
Jessica M

Medical Practice, 11-50 employees

3.0

Difficult to use

Pros

It has a great pop-up feature for treatment team notes, which is really helpful. This feature helps keep everyone on the same page.

Cons

The same great feature comes with a downside. There's a pop-up window every time I switch tabs, which literally just wastes time.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

JS
John S.

Medical Practice, 101-500 employees

5.0

Favorite among our patients

Pros

When one of our patients went out of their way to appreciate how easy it has been for them to use our software, I immediately came to the website to leave this review. It's always great to hear that the software is making a positive impact and I wanted to share my experience too!

Cons

Their tutorials are a bit barebone. We had to ask for help to understand some features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Audrey

Hospital & Health Care, 101-500 employees

5.0

Trusted Solution

Pros

It has been great for our small clinic and has helped us eliminate the paper. All our data is on the web and easily accessible anytime.

Cons

I found it difficult to use it on my older smartphone. The touch response is laggy and I am pretty sure it is just my phone.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

S
Sabrina

We Care Pediatric and Adolescent, 11-50 employees

4.0

Highly Impressive Product

Pros

I love how the colorful and eye-catching layout makes it so easy to understand what's on the screen. It's really user-friendly and makes navigating the system easy for me.

Cons

Since it's cloud-based, I've found that customizations can be difficult because it takes time for updates to go through.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9