softwareHenry Schein MicroMD EHR Software Reviews
16 Reviews
Overall Rating
4.4
16 Reviews
Rating Distribution
5
(7)
4
(8)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.4
16 Reviews
Rating Distribution
5
(7)
4
(8)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Specialty
Provider Size
Time Used
Worth the price
Worth the price
Pros
The company facilitates specialty doctors. They have perfected the software over the years and provide amazing customer support too. I am highly satisfied.
Cons
Downtime when there are internet connectivity issues. Though it is not their fault.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Dorothy
Family Foot Care, 2-9 employees
May 09, 2022
Makes everything convenient
Makes everything convenient
Pros
It is more affordable and reasonably priced software. We can customize templates and organize our reports in one place. The software Brings everything together.
Cons
The website with video tutorials is not very easy to use for everyone.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Bonnie
Hunter Vision, 10-49 employees
Apr 04, 2022
Pretty decent choice.
Pretty decent choice.
Pros
I have worked with this software at two different practices and its been great so far..
Cons
I dont have any issues with the system.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Nicole
San Diego Sports Medicine & Ortho Center, 11-50 employees employees
Mar 04, 2022
Easy to order new forms
Easy to order new forms
Pros
The level of convenience that MicroMD offers is unmatched. We can change our forms and order new ones without any trouble.
Cons
I have not heard any specific complaints other than the lack of personalized care.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Nicole
San Diego Sports Medicine, 10-49 employees
Apr 09, 2021
Customize to our liking
Customize to our liking
Pros
It is user-friendly and we can change the settings using the many options available. We can change the template according to our practice.
Cons
They charge per user so it gets a little more expensive than others.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Lynn
Credence Medical Center, 2-9 employees
Apr 07, 2021
Simple yet powerful.
Simple yet powerful.
Pros
My team has been using this software for years and it has been amazing so far. It is a powerful system that is simple and easy to use. They take the feedback from their customers into consideration and keep on bringing improvements to the system. It is very contemporary and flexible. We can also easily customize the lab integrations and billing.
Cons
Honestly, I do not have anything bad to say about the software.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Tagreed
Alqwayiyah Female College, 10-49 employees
Apr 06, 2021
User interface could be more colorful.
User interface could be more colorful.
Pros
It has greatly increased my work efficiency as it has decreased the amount of time it usually took me to complete the daily tasks. Once you learn it, it becomes your best tool. There are so many templates available that you can either use as it is or you can customize them according to your needs. Overall, it is a great system.
Cons
There is not much to be disliked about this software except for the fact that the user interface is a bit dull and boring. More colors could be added to make it more appealing and fun to use. Other than that, the tutorials that are provided can be a little improved and made better.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Steve
Ankle & Foot Specialty Clinics, LLC, 2-9 employees
Apr 05, 2021
Simple ordering
Simple ordering
Pros
I have been with the slightest two practices and have never listened to a complaint in respects to requesting and they will keep you upgraded in the event that something is back arranged or delayed
Cons
I actually did not order from them but other staff individuals have and I did not listen to even one staff member complain about it.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Nichole
San Diego Sports Medicine, 10-49 employees
Mar 10, 2021
Easiest EMR program Ive ever used
Easiest EMR program Ive ever used
Pros
It is easy to use as it adapts to the needs. It is easy to customize and create templates and you can even separate templates according to different doctors. It is uncomplicated when compared to other EMR software.
Cons
It is a little costly to use as the maintenance fee is quite high and the money which I have to pay for training employees is also a huge amount but as it is easy to use, the training required is very minimal.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Garette
Medical Practice, 1 employees
Mar 04, 2021
A satisfactory software
A satisfactory software
Pros
It is a user-friendly software and its great that you can customize everything according to your own likes.
Cons
Its just a little expensive when youre charged by user.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Lynn
Medical Practice, 2-9 employees
Mar 01, 2021
We love this software.
We love this software.
Pros
So far our experience has been pretty great. The software lets you customize anything!
Cons
It can get quite expensive as every user adds a separate charge.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Lynn
Sunridge Solutions, 2-10 employees employees
Sep 03, 2020
It is okay.
It is okay.
Pros
The price of this product is way better than many other products out there. The shipping speed is really fast. The company is great in order of delivering things, I’ve never heard of any complains as such. They always keep updating you about everything.
Cons
The website is not user-friendly, they can improve a lot by making it user-friendly.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Bonnie
Hunter Vision, 11-50 employees employees
Sep 02, 2018
Review
Review
Pros
It is a great system, and it is easy to use once you’ve been trained accordingly. It makes doing tasks very easy for me. You can customize accordingly and create your own templates as well. It helps me in getting work done very quickly in comparison to how I normally took longer time doing those same tasks.
Cons
There isn’t anything in particular that you can dislike about this system. But year the tutorials provided are a bit weak. And the colours used for the system seems a bit dull, they should improve that and make it look more interesting, so working on it becomes more fun.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Steve
Ankle & Foot Specialty Clinics, LLC, 2-10 employees employees
Jul 03, 2018
Simple yet Powerful
Simple yet Powerful
Pros
We’ve been using it for years, it is easy to use, simple and very powerful. They update the system consistently according to the new changes coming along in the environment. The also keep on improving according to the user feedback that they get. It is a nice software. It is very flexible and can be customized accordingly.
Cons
There isn’t any that is coming to mind right now, but yeah I think no system is ever perfect.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Tagreed
Alqwayiyah Female College, - employees
Oct 11, 2017
Pediatric Practice
Pediatric Practice
Pros
It is easy to use. The software serves our purpose as well.
Cons
It has very limited ability to obtain the data. It requires a lot of clicking often. The ICD-9 to ICD-10 transition is just not that great. It has limited reporting features. It has printing issues, doesn’t print the complete chart that we want it to print. The balance is shown only of those patients who are being seen, which doesn’t let us keep track properly through the system. Have to do a lot of things regarding the balance checks, manually. It is labour intensive.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Carol
Pediatric Associates of Franklin, 11-50 employees employees
Oct 15, 2016
Flexible
Flexible
Pros
It is an amazing software. You can literally customize anything yourself without any need of help. They train you well, so that you learn everything about the system and how to use it. It is easy to use. In 2015 we evaluated many other EMRs before getting MicroMD and I can proudly say that we made the right decision. It is easy to train staff and not much complicated. It is easy to create templates on it. We are a subspecialist and no EMR out there was able to cater our practice but MicroMD is very flexible and this is why we chose this EMR. You don’t even have to use the same templates for every provider, each can create their own according to their will and desire. This product has made our lives so easy.
Cons
Something I’d like to mention is that it is server-based rather than cloud-based, so anyone looking for a cloud-based shouldn’t go for this one, we already had a server-based system with VPNs and stuff, so this worked for us.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Garrett
Consultants in Ophthalmic & Facial Plastic Surgery, - employees
Jan 11, 2016
Filters
Worth the price
Worth the price
Pros
The company facilitates specialty doctors. They have perfected the software over the years and provide amazing customer support too. I am highly satisfied.
Cons
Downtime when there are internet connectivity issues. Though it is not their fault.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Dorothy
Family Foot Care, 2-9 employees
May 09, 2022
Makes everything convenient
Makes everything convenient
Pros
It is more affordable and reasonably priced software. We can customize templates and organize our reports in one place. The software Brings everything together.
Cons
The website with video tutorials is not very easy to use for everyone.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Bonnie
Hunter Vision, 10-49 employees
Apr 04, 2022
Pretty decent choice.
Pretty decent choice.
Pros
I have worked with this software at two different practices and its been great so far..
Cons
I dont have any issues with the system.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Nicole
San Diego Sports Medicine & Ortho Center, 11-50 employees employees
Mar 04, 2022
Easy to order new forms
Easy to order new forms
Pros
The level of convenience that MicroMD offers is unmatched. We can change our forms and order new ones without any trouble.
Cons
I have not heard any specific complaints other than the lack of personalized care.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Nicole
San Diego Sports Medicine, 10-49 employees
Apr 09, 2021
Customize to our liking
Customize to our liking
Pros
It is user-friendly and we can change the settings using the many options available. We can change the template according to our practice.
Cons
They charge per user so it gets a little more expensive than others.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Lynn
Credence Medical Center, 2-9 employees
Apr 07, 2021
Simple yet powerful.
Simple yet powerful.
Pros
My team has been using this software for years and it has been amazing so far. It is a powerful system that is simple and easy to use. They take the feedback from their customers into consideration and keep on bringing improvements to the system. It is very contemporary and flexible. We can also easily customize the lab integrations and billing.
Cons
Honestly, I do not have anything bad to say about the software.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Tagreed
Alqwayiyah Female College, 10-49 employees
Apr 06, 2021
User interface could be more colorful.
User interface could be more colorful.
Pros
It has greatly increased my work efficiency as it has decreased the amount of time it usually took me to complete the daily tasks. Once you learn it, it becomes your best tool. There are so many templates available that you can either use as it is or you can customize them according to your needs. Overall, it is a great system.
Cons
There is not much to be disliked about this software except for the fact that the user interface is a bit dull and boring. More colors could be added to make it more appealing and fun to use. Other than that, the tutorials that are provided can be a little improved and made better.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Steve
Ankle & Foot Specialty Clinics, LLC, 2-9 employees
Apr 05, 2021
Simple ordering
Simple ordering
Pros
I have been with the slightest two practices and have never listened to a complaint in respects to requesting and they will keep you upgraded in the event that something is back arranged or delayed
Cons
I actually did not order from them but other staff individuals have and I did not listen to even one staff member complain about it.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Nichole
San Diego Sports Medicine, 10-49 employees
Mar 10, 2021
Easiest EMR program Ive ever used
Easiest EMR program Ive ever used
Pros
It is easy to use as it adapts to the needs. It is easy to customize and create templates and you can even separate templates according to different doctors. It is uncomplicated when compared to other EMR software.
Cons
It is a little costly to use as the maintenance fee is quite high and the money which I have to pay for training employees is also a huge amount but as it is easy to use, the training required is very minimal.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Garette
Medical Practice, 1 employees
Mar 04, 2021
A satisfactory software
A satisfactory software
Pros
It is a user-friendly software and its great that you can customize everything according to your own likes.
Cons
Its just a little expensive when youre charged by user.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Lynn
Medical Practice, 2-9 employees
Mar 01, 2021
We love this software.
We love this software.
Pros
So far our experience has been pretty great. The software lets you customize anything!
Cons
It can get quite expensive as every user adds a separate charge.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Lynn
Sunridge Solutions, 2-10 employees employees
Sep 03, 2020
It is okay.
It is okay.
Pros
The price of this product is way better than many other products out there. The shipping speed is really fast. The company is great in order of delivering things, I’ve never heard of any complains as such. They always keep updating you about everything.
Cons
The website is not user-friendly, they can improve a lot by making it user-friendly.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Bonnie
Hunter Vision, 11-50 employees employees
Sep 02, 2018
Review
Review
Pros
It is a great system, and it is easy to use once you’ve been trained accordingly. It makes doing tasks very easy for me. You can customize accordingly and create your own templates as well. It helps me in getting work done very quickly in comparison to how I normally took longer time doing those same tasks.
Cons
There isn’t anything in particular that you can dislike about this system. But year the tutorials provided are a bit weak. And the colours used for the system seems a bit dull, they should improve that and make it look more interesting, so working on it becomes more fun.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Steve
Ankle & Foot Specialty Clinics, LLC, 2-10 employees employees
Jul 03, 2018
Simple yet Powerful
Simple yet Powerful
Pros
We’ve been using it for years, it is easy to use, simple and very powerful. They update the system consistently according to the new changes coming along in the environment. The also keep on improving according to the user feedback that they get. It is a nice software. It is very flexible and can be customized accordingly.
Cons
There isn’t any that is coming to mind right now, but yeah I think no system is ever perfect.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Tagreed
Alqwayiyah Female College, - employees
Oct 11, 2017
Pediatric Practice
Pediatric Practice
Pros
It is easy to use. The software serves our purpose as well.
Cons
It has very limited ability to obtain the data. It requires a lot of clicking often. The ICD-9 to ICD-10 transition is just not that great. It has limited reporting features. It has printing issues, doesn’t print the complete chart that we want it to print. The balance is shown only of those patients who are being seen, which doesn’t let us keep track properly through the system. Have to do a lot of things regarding the balance checks, manually. It is labour intensive.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Carol
Pediatric Associates of Franklin, 11-50 employees employees
Oct 15, 2016
Flexible
Flexible
Pros
It is an amazing software. You can literally customize anything yourself without any need of help. They train you well, so that you learn everything about the system and how to use it. It is easy to use. In 2015 we evaluated many other EMRs before getting MicroMD and I can proudly say that we made the right decision. It is easy to train staff and not much complicated. It is easy to create templates on it. We are a subspecialist and no EMR out there was able to cater our practice but MicroMD is very flexible and this is why we chose this EMR. You don’t even have to use the same templates for every provider, each can create their own according to their will and desire. This product has made our lives so easy.
Cons
Something I’d like to mention is that it is server-based rather than cloud-based, so anyone looking for a cloud-based shouldn’t go for this one, we already had a server-based system with VPNs and stuff, so this worked for us.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Garrett
Consultants in Ophthalmic & Facial Plastic Surgery, - employees
Jan 11, 2016