Overall Rating

4.4

16 Review(s)

Rating Distribution

5

star

(7)

4

star

(8)

3

star

(1)

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

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Worth the price
Pros

The company facilitates specialty doctors. They have perfected the software over the years and provide amazing customer support too. I am highly satisfied.

Cons

Downtime when there are internet connectivity issues. Though it is not their fault.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Dorothy

Family Foot Care, 2-9 employees

May 2022

Makes everything convenient
Pros

It is more affordable and reasonably priced software. We can customize templates and organize our reports in one place. The software Brings everything together.

Cons

The website with video tutorials is not very easy to use for everyone.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

Bonnie

Hunter Vision, 10-49 employees

April 2022

Pretty decent choice.
Pros

I have worked with this software at two different practices and its been great so far..

Cons

I do not have any issues with the system.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

Nicole

San Diego Sports Medicine and Ortho Center, 11-50 employees

March 2022

Easy to order new forms
Pros

The level of convenience that MicroMD offers is unmatched. We can change our forms and order new ones without any trouble.

Cons

I have not heard any specific complaints other than the lack of personalized care.

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

Nicole

San Diego Sports Medicine, 10-49 employees

April 2021

Customize to our liking
Pros

It is user-friendly and we can change the settings using the many options available. We can change the template according to our practice.

Cons

They charge per user so it gets a little more expensive than others.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Lynn

Credence Medical Center, 2-9 employees

April 2021

Simple yet powerful.
Pros

My team has been using this software for years and it has been amazing so far. It is a powerful system that is simple and easy to use. They take the feedback from their customers into consideration and keep on bringing improvements to the system. It is very contemporary and flexible. We can also easily customize the lab integrations and billing.

Cons

Honestly, I do not have anything bad to say about the software.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

Tagreed

Alqwayiyah Female College, 10-49 employees

April 2021

User interface could be more colorful.
Pros

It has greatly increased my work efficiency as it has decreased the amount of time it usually took me to complete the daily tasks. Once you learn it, it becomes your best tool. There are so many templates available that you can either use as it is or you can customize them according to your needs. Overall, it is a great system.

Cons

There is not much to be disliked about this software except for the fact that the user interface is a bit dull and boring. More colors could be added to make it more appealing and fun to use. Other than that, the tutorials that are provided can be a little improved and made better.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Steve

Ankle and Foot Specialty Clinics, LLC, 1-10 employees

April 2021

Simple ordering
Pros

I have been with the slightest two practices and have never listened to a complaint in respects to requesting and they will keep you upgraded in the event that something is back arranged or delayed

Cons

I actually did not order from them but other staff individuals have and I did not listen to even one staff member complain about it.

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Nichole

San Diego Sports Medicine, 10-49 employees

March 2021

Easiest EMR program Ive ever used
Pros

It is easy to use as it adapts to the needs. It is easy to customize and create templates and you can even separate templates according to different doctors. It is uncomplicated when compared to other EMR software.

Cons

It is a little costly to use as the maintenance fee is quite high and the money which I have to pay for training employees is also a huge amount but as it is easy to use, the training required is very minimal.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Garette

Medical Practice, 1 employees

March 2021

A satisfactory software
Pros

It is a user-friendly software and its great that you can customize everything according to your own likes.

Cons

Its just a little expensive when youre charged by user.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Lynn

Medical Practice, 2-9 employees

March 2021

We love this software.
Pros

So far our experience has been pretty great. The software lets you customize anything!

Cons

It can get quite expensive as every user adds a separate charge.

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

Lynn

Sunridge Solutions, 1-10 employees

September 2020

It is okay.
Pros

The price of this product is way better than many other products out there. The shipping speed is really fast. The company is great in order of delivering things, I’ve never heard of any complains as such. They always keep updating you about everything.

Cons

The website is not user-friendly, they can improve a lot by making it user-friendly.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Bonnie

Hunter Vision, 11-50 employees

September 2018

Review
Pros

It is a great system, and it is easy to use once you’ve been trained accordingly. It makes doing tasks very easy for me. You can customize accordingly and create your own templates as well. It helps me in getting work done very quickly in comparison to how I normally took longer time doing those same tasks.

Cons

There isn’t anything in particular that you can dislike about this system. But year the tutorials provided are a bit weak. And the colours used for the system seems a bit dull, they should improve that and make it look more interesting, so working on it becomes more fun.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Steve

Ankle and Foot Specialty Clinics, LLC, 1-10 employees

July 2018

Simple yet Powerful
Pros

We’ve been using it for years, it is easy to use, simple and very powerful. They update the system consistently according to the new changes coming along in the environment. The also keep on improving according to the user feedback that they get. It is a nice software. It is very flexible and can be customized accordingly.

Cons

There isn’t any that is coming to mind right now, but yeah I think no system is ever perfect.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Tagreed

Alqwayiyah Female College, N/A employees

October 2017

Pediatric Practice
Pros

It is easy to use. The software serves our purpose as well.

Cons

It has very limited ability to obtain the data. It requires a lot of clicking often. The ICD-9 to ICD-10 transition is just not that great. It has limited reporting features. It has printing issues, doesn’t print the complete chart that we want it to print. The balance is shown only of those patients who are being seen, which doesn’t let us keep track properly through the system. Have to do a lot of things regarding the balance checks, manually. It is labour intensive.

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

Carol

Pediatric Associates of Franklin, 11-50 employees

October 2016

Flexible
Pros

It is an amazing software. You can literally customize anything yourself without any need of help. They train you well, so that you learn everything about the system and how to use it. It is easy to use. In 2015 we evaluated many other EMRs before getting MicroMD and I can proudly say that we made the right decision. It is easy to train staff and not much complicated. It is easy to create templates on it. We are a subspecialist and no EMR out there was able to cater our practice but MicroMD is very flexible and this is why we chose this EMR. You don’t even have to use the same templates for every provider, each can create their own according to their will and desire. This product has made our lives so easy.

Cons

Something I’d like to mention is that it is server-based rather than cloud-based, so anyone looking for a cloud-based shouldn’t go for this one, we already had a server-based system with VPNs and stuff, so this worked for us.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

Garrett

Consultants in Ophthalmic and Facial Plastic Surgery, N/A employees

January 2016