Net Health Reviews

Pros

Customer service is exceptional. The software supports comprehensive medical record management, insurance billing/coding, and compliance with regulatory guidelines. Its fully customizable interface avoids the assembly-line format common in many EHRs, which can hinder critical thinking skills.

Cons

As with all systems, there is always a wish list of things that you think might make your life easier. However, that wish list is specific to our setting and may not be applicable to every facility that uses NetHealth. They do offer a venue called "Communities" by which users can make change requests for consideration and allows other users to give feedback as to its usefulness of lack thereof.

Pros

The system meets and exceeds all our SNF's rehab documentation needs, from certifications to progress reports and billing. The support team is prompt and effective in resolving any issues.

Cons

Some of my therapists feel the evaluations/certifications are too involved and time consuming due to too many options required to be completed. But once trained well, they understand how to use the system in a more efficient way.

Pros

The organizational support from this software is invaluable.

Cons

I dont have any cons. It truly is a wonderful program.

Pros

Being web-based allows seamless access from different workstations, which is crucial in a healthcare setting or for remote support.

Cons

I personally experienced a few instances where I would enter documentation on one page, and it would not save. While I am not sure, I think this may due to the page timing out. While I understand pages need to time out in electronic medical records for privacy reasons, this was a little detrimental to my workflow. It did not occur very often though.