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Nextech EMR Reviews
softwareOverall Rating
3.9
141 Review(s)
Rating Distribution
5
(57)
4
(49)
3
(13)
2
(11)
1
(11)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Overall Rating
3.9
141 Review(s)
Rating Distribution
5
(57)
4
(49)
3
(13)
2
(11)
1
(11)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Filters
Ratings
Provider Size
Time Used
Sort by:
A really good experience
A really good experience
Pros
I have found Nextech to be very easy to use and understand. The overall design and layout of the system make it simple to use, so I can easily find what I am looking for without any confusion. The interface is set up in a way that feels natural and easy, meaning I do not need to spend much time figuring out how things work. Even if I am not familiar with certain features, it is designed in such a way that it becomes clear quickly, making the entire experience smooth and stress-free.
Cons
The letters can sometimes be quite tricky to understand because of the algorithms used to create them.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Ksenia
Medical Practice, 11-50 employees
August 2023
A stress-free system that meets all the requirements
A stress-free system that meets all the requirements
Pros
Nextech's MIPS compliance streamlines the process, allowing me to concentrate on patient care without needing to guess my way through it.
Cons
Not all elements within the software are editable, which can be somewhat limiting. In certain cases, I find that I need to rely on templates to complete my work.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mindy
Health, Wellness and Fitness, 11-50 employees
August 2023
User-frindly interface
User-frindly interface
Pros
It is user-friendly. The layout feels natural, making it simple to move from one section to another, and it does not take much effort to figure out how things work. Overall, the system is both easy to comprehend and use, which makes it efficient to use on a daily basis.
Cons
The support team may not always provide reliable answers to my queries.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Brittany
Plastics, 51-100 employees
August 2023
EHR could be a lot more effective
EHR could be a lot more effective
Pros
The smooth integration of Nextech with the scheduling software has really helped me cut down on the time I spend handling administrative tasks.
Cons
The software feels quite basic, requiring an excessive number of clicks and scrolling. The dictation function leaves much to be desired, and there is a noticeable lack of responsiveness to feedback.
Ease of use
4
Value for money
3
Customer Support
5
Functionality
3
Heather
Health, Wellness and Fitness, 11-50 employees
August 2023
Using Nextech PM for 4 years
Using Nextech PM for 4 years
Pros
After using Nextech PM+ for four years, I can confidently say it is one of the more efficient EMRs. It becomes quite smooth to use once the UI is understood.
Cons
Autoloading the previous profile when switching to another patient can be a minor inconvenience for me.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Gabriela
Medical Practice, 1-10 employees
August 2023
Smooth and excellent daily reporting
Smooth and excellent daily reporting
Pros
Nextech provides excellent reporting capabilities that enable us to monitor and enhance various aspects of our practice effectively.
Cons
The system sometimes demands numerous clicks to complete simple tasks, which can be quite time-consuming.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Christina
Medical Practice, 11-50 employees
August 2023
Why I stick with Nextech
Why I stick with Nextech
Pros
I greatly value the ease with which I can receive high-quality and timely assistance whenever necessary.
Cons
Even though I have to go through some challenges to learn how to use the software, the valuable features it offers more than make up for the initial challenges.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
August 2023
Satisfied customer!!!
Satisfied customer!!!
Pros
As a medical practice that operates across several locations, we have found that Nextech provides an excellent level of integration between each site. The system connects everything seamlessly, which ensures that our day-to-day operations run smoothly without any complications.
Cons
There can be occasional internet issues that slow down the system, often due to external factors beyond my control.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Bernadette
Medical Practice, 11-50 employees
August 2023
Review for Ophthalmology
Review for Ophthalmology
Pros
This system has made it much simpler to adapt, train, and monitor patients, making it a valuable asset for ophthalmology practices.
Cons
I notice a lack of personalization options for discussions, and I experience challenges when attempting to upload imaging.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Miranda
Medical Practice, 11-50 employees
August 2023
Debra's feedback
Debra's feedback
Pros
Nextech makes entering charges and sending billing to the clearinghouse easy. It efficiently tracks global billing periods and facilitates smooth charge transmission.
Cons
I find it challenging to bill secondary claims, and I would greatly like a more accessible process for correcting errors.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Debra
Medical Practice, 1-10 employees
August 2023
A review of Nextech's EHR and PM
A review of Nextech's EHR and PM
Pros
The Nextech EHR and PM system is simple to operate and presents a clear, easy-to-read interface.
Cons
The software requires an excessive amount of clicking, which can be rather cumbersome for me.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Lisa
Hospital and Health Care, 51-100 employees
August 2023
Well-integrated system
Well-integrated system
Pros
I admire how the integration between Nextech EHR and PM offers both ease of use and the convenience of accessing the system from anywhere.
Cons
I am currently in the integration and training phase, thus I require more experience to provide thorough feedback.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Scott
Medical Practice, 1-10 employees
August 2023
Very user-friendly
Very user-friendly
Pros
Navigating between different screens and accessing various parts of patient charts is a smooth and convenient experience.
Cons
Overall, I am very satisfied with this system and do not have any significant issues to report at this time.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Angela
Hospital and Health Care, 11-50 employees
August 2023
I am a fan of Nextech
I am a fan of Nextech
Pros
Nextech is the best system I have experience in a medical practice, offering all the essential features for practice management, and its reporting capabilities are outstanding.
Cons
Creating patient lists that contain names and email addresses for communication outside of the system could be made much easier.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Cathy
Medical Practice, 11-50 employees
August 2023
Simple to use
Simple to use
Pros
Using Nextech to schedule patient appointments is a simple and easy process. The system is set up in a way that makes it very clear how to book, modify, or check appointments without any difficulty.
Cons
I do not have any direct issues when I am using Nextech.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Nikki
Medical Practice, 11-50 employees
August 2023
View from a long-time user – over 9 years of experience
View from a long-time user – over 9 years of experience
Pros
NexTech Select is quite easy to understand and use, especially when it comes to managing appointments. The system is designed in a way that feels natural, so I do not have to spend a lot of time figuring out how things work.
Cons
The reporting system requires improvements, as it currently lacks advanced customization options that I would find beneficial.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Abby
Health, Wellness and Fitness, 1-10 employees
August 2023
Implementation keeps disappointing and causing big issues
Implementation keeps disappointing and causing big issues
Pros
The reporting features deliver insightful data for administrative decision-making, which is a considerable improvement from the poor reporting options in previous systems.
Cons
Unfortunately, the implementation process has been a disappointment, and the complete migration of data from the old EHR has not yet been achieved as recommended by Nextech.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
3
Cari
Medical Practice, 11-50 employees
August 2023
EHR and PM systems
EHR and PM systems
Pros
I found the product to be userfriendly, and the guidance from Nextechs employees made the integration process more manageable.
Cons
The merger of PM and EHR has introduced unexpected changes on the EHR side, such as the loss of the patient merge button. The aspect of integration mapping should be explained more thoroughly, and I have faced problems when importing data.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Shannon
Medical Practice, 11-50 employees
August 2023
9 years and still going
9 years and still going
Pros
After nine years of using Nextech MDI, I have consistently found the system easy to adapt to various practices, with helpful image integration and navigation features.
Cons
My reliance on the cloud can lead to issues during disruptions or poor internet connectivity. A local server option for downloading and accessing charts locally would be a highly valuable addition.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Paul
Medical Practice, 101-500 employees
August 2023
My review
My review
Pros
The support and range of software options are excellent and I find the conferences to be extremely beneficial.
Cons
I would really value having more options for customization within the software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Andrea
Hospital and Health Care, 1-10 employees
August 2023
Nextech should be web browser based
Nextech should be web browser based
Pros
The software offers numerous valuable features.
Cons
The software should be accessible via a web browser, and there should be Android mobile apps for both patients and providers.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Josef
Medical Practice, 1-10 employees
August 2023
excellent
excellent
Pros
All information is easily visible and straightforward to use.
Cons
Occasionally, the system experiences slow loading times or internetrelated issues.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Jonabeth
Information Services, 51-100 employees
August 2023
Stephenson Eye Associates Loves Nextech
Stephenson Eye Associates Loves Nextech
Pros
We appreciate the userfriendliness of this platform and the prompt assistance from Nextechs service technicians. Nextech keeps up with the latest technologies, ensuring clients have access to valuable information.
Cons
Templating for EMNS can be less userfriendly for those not techsavvy, and customization for specific office needs can be challenging.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Debra
Medical Practice, 1-10 employees
August 2023
Ease of Use of Nextech
Ease of Use of Nextech
Pros
The softwares ease of use and intuitive interface are appreciated. Nextechs support is responsive, and integrations with other services like Nextpatient are beneficial.
Cons
The mobile app for providers could be further developed.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Caroline
Hospital and Health Care, 1-10 employees
August 2023
Review from the Front Desk
Review from the Front Desk
Pros
As someone new to EHR/PM systems, I found Nextech easy to learn, with selfexplanatory features.
Cons
Integration with other Nextech software should be included during launch, and the reminder feature in Practice+ needs improvement in terms of accuracy.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Ashlyn
Medical Practice, 11-50 employees
August 2023
Nextech Review
Nextech Review
Pros
The layout of Nextech is straightforward and userfriendly.
Cons
Nextech experiences occasional glitches resulting in note loss, and it doesnt allow multiple users in a chart simultaneously.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Mara
Medical Practice, 11-50 employees
August 2023
Good for aesthetics patient management
Good for aesthetics patient management
Pros
It helps to have an EMR customized for aesthetics/plastic surgery procedure patient management. The facial anatomy charts/resource add-ons are spectacular!
Cons
Some site tutorials for working with advanced features are missing; we need to rely on customer support for these/training our residents.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Andrew J. Cox
RejuvEN Aesthetics, CA, Head Count: 15 employees
April 2023
Functional Software with Usability Challenges
Functional Software with Usability Challenges
Pros
I like the wide range of functions the software provides, but I must admit that learning how to use them effectively has been a bit challenging for our team.
Cons
One area where the software could improve is its user-friendliness. Some aspects are not very intuitive, and when we reach out to customer service, the assistance provided can vary depending on the representative we speak to.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Alissa
Medical Practice, 11-50 employees
March 2023
Overall great product
Overall great product
Pros
Having used the PM system for 22 years and the EMR system for 9 years, we have found great satisfaction with this software. Its ease of use is commendable, and we appreciate the continuous introduction of new features. The support provided by the company is also excellent, ensuring a smooth experience.
Cons
One area for improvement would be the availability of online scheduling without the need for a third-party vendor. It would be beneficial if the software itself offered this functionality. Additionally, while the text reminder feature is helpful, we wish it provided more customizable options.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Kim
Medical Practice, 11 - 50 employees
March 2023
Excellent Features and Support
Excellent Features and Support
Pros
I am highly impressed with the softwares user-friendly interface, comprehensive offerings, and the continuous introduction of new features. The support provided by the team has been outstanding as well.
Cons
I have a couple of suggestions for improvement. It would be great if we could offer online scheduling without the need for a third-party vendor. Additionally, I wish the text reminder feature had more customization options.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Kim
Medical Practice, 11-50 employees
March 2023
Overall great product
Overall great product
Pros
The simplicity of use the array of features it provides and the continuous introduction of new functionalities are noteworthy. The support is also excellent.
Cons
We'd like the capability for online scheduling without relying on a thirdparty vendor. Additionally we wish for enhanced functionalities in the text reminder feature.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Kim
Medical Practice, 11-50 employees
March 2023
Review
Review
Pros
While I appreciate the functions it provides grappling with understanding them has been a challenge.
Cons
A more userfriendly interface is desired as certain features pose challenges. Customer service contingent on the representative isn't consistently helpful.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Alissa
Medical Practice, 11-50 employees
March 2023
Skyline
Skyline
Pros
The majority of the processes smoothly transitioned to Nextech.
Cons
Despite the need for numerous reports and a patient merge that doesn't fully meet our requirements we have a list of improvements we'd like Nextech to address.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Sherry
Medical Practice, 51-100 employees
March 2023
Great Patient Electronic Charting
Great Patient Electronic Charting
Pros
The ability to customize charting based on provider service etc. is a standout feature.
Cons
As a Med Spa offering noninsurance procedures we would appreciate more retailbased features to enhance our operations.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Kristina
Medical Practice, 11-50 employees
March 2023
7 years of Nextech use
7 years of Nextech use
Pros
It encompasses all the necessary elements and if a need arises Nextech usually accommodates it.
Cons
Past positive experiences with Nextech experts onsite contrast with challenges faced in a smaller practice. Without a techsavvy team member the software's full potential remains untapped.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Danielle
Medical Practice, 11-50 employees
March 2023
The Review
The Review
Pros
It's easy to navigate and move around and the integration with DermPro and touchmd is a plus.
Cons
Poor integration led to using systems incorrectly requiring extensive cleanup. Learning all features and optimal system usage is challenging and directional videos for common functions would be beneficial.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Brandy
Plastics, 1-10 employees
March 2023
Nextech
Nextech
Pros
With just 10 months of use I find Nextech to be very userfriendly and easy to learn.
Cons
Adding a worked section for AR claims and a 20day worked section would improve the efficiency of the system.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Madison
Plastics, 1-10 employees
March 2023
Best Medical Software araound
Best Medical Software araound
Pros
Billing is a breeze and we value the templates. The new credit card system through Nextech is a welcome addition.
Cons
Having choices beyond Trizetto is desired as the current eeligibility feature lacks accuracy.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Randi
Plastics, 101-500 employees
March 2023
Working well in our ophthalmology center
Working well in our ophthalmology center
Pros
It was hard for us at first to secure a suitable EMR solution for our clinic, but then a colleague referred Nextech to us, and so we decided to take up the subscription. The platform is incredibly easy; allows us to easily navigate between the dashboard and custom reports to speed up our patients-seeing cycle/turnover. The customer support and training options provided by the vendor are also great (they are easy to contact and work with). We will continue using the software as long as the quality keeps up – they keep on updating the product.
Cons
The system seems to leave a lot of cookies in our browser; we try really hard to avoid cluttering up our RAM – which is a bad thing/a problem.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Caroline S. Charmaine
iSight LASIK, WI, 1-10 employees
February 2023
Poor customer support for such an EXPENSIVE product
Poor customer support for such an EXPENSIVE product
Pros
Unfortunately the experience is unsatisfactory it feels like a switch and bait tactic.
Cons
The contractual obligation of 36 months of support without satisfactory assistance is a major drawback. Seeking another provider is advised.
Ease of use
5
Value for money
5
Customer Support
3
Functionality
3
Thao
Medical Practice, 1-10 employees
January 2023
It is user-friendly
It is user-friendly
Pros
The Nextech EHR Software is simple to learn and use.
Cons
We would be able to resolve problems at a faster rate if we had detailed training at the beginning. Unfortunately, it took us reasonable time and effort to understand and integrate modules for official onboarding.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Tracie
Wallis Dermatology Associates, PLLC, 11-50 employees
December 2022
Good app
Good app
Pros
Good prices, abundant information, and smooth application.
Cons
Lack of technical support for the application, some shortcomings, but not important to everyone.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Osama
Computer Software, 1-10 employees
December 2022
Nextech covers all your specialty needs
Nextech covers all your specialty needs
Pros
Nextech EHR Software is one of the most user-friendly systems I have ever used. Offers ease of use. It is great that there are so many features in this software that I am constantly discovering something new and interesting. It offers niche-specified features which fulfill all that one would need. The ability to customize the pages helps a lot.
Cons
There should be a way to send out payments to a category all at once rather than having to drag each line item individually. The reporting has great features; however, the reports can be too complex to navigate at times.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Tisha
Tri-Cities Skin and Cancer, 11-50 employees
September 2022
Horrible Roll out
Horrible Roll out
Pros
Despite a 4month delay in rollout and self taught training the product once learned is appreciated.
Cons
The rollout experience was unpleasant lacking onsite training and forcing online training for a large staff. The ongoing cost justifies investing in onsite trainers.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Lionel
Not Specified, 11-50 employees
September 2022
Amazing EMR
Amazing EMR
Pros
I use it on a daily basis and the training part of the job was super easy. The customer support is quick to answer. You transcribe all the notes and updates with ease.
Cons
There are currently no cons at the moment.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Brenda
Star Clinic, 10-49 employees
July 2022
Might be the best option out there because we are waiting for something better to come along
Might be the best option out there because we are waiting for something better to come along
Pros
The focus is on compliance and the patient database with little else to highlight.
Cons
Registering new patients and adjusting records to add data are easy highlighting a positive aspect.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Christina
Medical Practice, 11-50 employees
July 2022
Nextech is a well rounded software
Nextech is a well rounded software
Pros
We're satisfied with the functions we use finding the software easy to navigate for firsttime users. Most of our suggestions have been implemented.
Cons
The only drawback is its American focus with a few features not applicable in Canada but overall it remains workable.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Leslie
Medical Practice, 1-10 employees
June 2022
The ONLY EMR PM
The ONLY EMR PM
Pros
Incredibly easy to learn with over 20 years of use and the service especially the iPad integration is excellent.
Cons
Adding the EMRiPad had minimal downsides and support was consistently available.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
lorie
Hospital & Health Care, 1-10 employees
June 2022
Nextech Evaluation
Nextech Evaluation
Pros
Customizable features easy charting and a userfriendly Room Manager contribute to its appeal.
Cons
Integration in 2011 has evolved positively over time.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anne Marie
Medical Practice, 11-50 employees
June 2022
Nextech client for 15 years
Nextech client for 15 years
Pros
The implementation is easy userfriendly and the tech support is great. The practice management features suit our busy plastic surgery practice.
Cons
Customizing the surgical quote system is a desired enhancement.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Susa
Medical Practice, 1-10 employees
June 2022
Filters
Sort by:
A really good experience
A really good experience
Pros
I have found Nextech to be very easy to use and understand. The overall design and layout of the system make it simple to use, so I can easily find what I am looking for without any confusion. The interface is set up in a way that feels natural and easy, meaning I do not need to spend much time figuring out how things work. Even if I am not familiar with certain features, it is designed in such a way that it becomes clear quickly, making the entire experience smooth and stress-free.
Cons
The letters can sometimes be quite tricky to understand because of the algorithms used to create them.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Ksenia
Medical Practice, 11-50 employees
August 2023
A stress-free system that meets all the requirements
A stress-free system that meets all the requirements
Pros
Nextech's MIPS compliance streamlines the process, allowing me to concentrate on patient care without needing to guess my way through it.
Cons
Not all elements within the software are editable, which can be somewhat limiting. In certain cases, I find that I need to rely on templates to complete my work.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mindy
Health, Wellness and Fitness, 11-50 employees
August 2023
User-frindly interface
User-frindly interface
Pros
It is user-friendly. The layout feels natural, making it simple to move from one section to another, and it does not take much effort to figure out how things work. Overall, the system is both easy to comprehend and use, which makes it efficient to use on a daily basis.
Cons
The support team may not always provide reliable answers to my queries.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Brittany
Plastics, 51-100 employees
August 2023
EHR could be a lot more effective
EHR could be a lot more effective
Pros
The smooth integration of Nextech with the scheduling software has really helped me cut down on the time I spend handling administrative tasks.
Cons
The software feels quite basic, requiring an excessive number of clicks and scrolling. The dictation function leaves much to be desired, and there is a noticeable lack of responsiveness to feedback.
Ease of use
4
Value for money
3
Customer Support
5
Functionality
3
Heather
Health, Wellness and Fitness, 11-50 employees
August 2023
Using Nextech PM for 4 years
Using Nextech PM for 4 years
Pros
After using Nextech PM+ for four years, I can confidently say it is one of the more efficient EMRs. It becomes quite smooth to use once the UI is understood.
Cons
Autoloading the previous profile when switching to another patient can be a minor inconvenience for me.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Gabriela
Medical Practice, 1-10 employees
August 2023
Smooth and excellent daily reporting
Smooth and excellent daily reporting
Pros
Nextech provides excellent reporting capabilities that enable us to monitor and enhance various aspects of our practice effectively.
Cons
The system sometimes demands numerous clicks to complete simple tasks, which can be quite time-consuming.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Christina
Medical Practice, 11-50 employees
August 2023
Why I stick with Nextech
Why I stick with Nextech
Pros
I greatly value the ease with which I can receive high-quality and timely assistance whenever necessary.
Cons
Even though I have to go through some challenges to learn how to use the software, the valuable features it offers more than make up for the initial challenges.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
August 2023
Satisfied customer!!!
Satisfied customer!!!
Pros
As a medical practice that operates across several locations, we have found that Nextech provides an excellent level of integration between each site. The system connects everything seamlessly, which ensures that our day-to-day operations run smoothly without any complications.
Cons
There can be occasional internet issues that slow down the system, often due to external factors beyond my control.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Bernadette
Medical Practice, 11-50 employees
August 2023
Review for Ophthalmology
Review for Ophthalmology
Pros
This system has made it much simpler to adapt, train, and monitor patients, making it a valuable asset for ophthalmology practices.
Cons
I notice a lack of personalization options for discussions, and I experience challenges when attempting to upload imaging.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Miranda
Medical Practice, 11-50 employees
August 2023
Debra's feedback
Debra's feedback
Pros
Nextech makes entering charges and sending billing to the clearinghouse easy. It efficiently tracks global billing periods and facilitates smooth charge transmission.
Cons
I find it challenging to bill secondary claims, and I would greatly like a more accessible process for correcting errors.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Debra
Medical Practice, 1-10 employees
August 2023
A review of Nextech's EHR and PM
A review of Nextech's EHR and PM
Pros
The Nextech EHR and PM system is simple to operate and presents a clear, easy-to-read interface.
Cons
The software requires an excessive amount of clicking, which can be rather cumbersome for me.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Lisa
Hospital and Health Care, 51-100 employees
August 2023
Well-integrated system
Well-integrated system
Pros
I admire how the integration between Nextech EHR and PM offers both ease of use and the convenience of accessing the system from anywhere.
Cons
I am currently in the integration and training phase, thus I require more experience to provide thorough feedback.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Scott
Medical Practice, 1-10 employees
August 2023
Very user-friendly
Very user-friendly
Pros
Navigating between different screens and accessing various parts of patient charts is a smooth and convenient experience.
Cons
Overall, I am very satisfied with this system and do not have any significant issues to report at this time.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Angela
Hospital and Health Care, 11-50 employees
August 2023
I am a fan of Nextech
I am a fan of Nextech
Pros
Nextech is the best system I have experience in a medical practice, offering all the essential features for practice management, and its reporting capabilities are outstanding.
Cons
Creating patient lists that contain names and email addresses for communication outside of the system could be made much easier.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Cathy
Medical Practice, 11-50 employees
August 2023
Simple to use
Simple to use
Pros
Using Nextech to schedule patient appointments is a simple and easy process. The system is set up in a way that makes it very clear how to book, modify, or check appointments without any difficulty.
Cons
I do not have any direct issues when I am using Nextech.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Nikki
Medical Practice, 11-50 employees
August 2023
View from a long-time user – over 9 years of experience
View from a long-time user – over 9 years of experience
Pros
NexTech Select is quite easy to understand and use, especially when it comes to managing appointments. The system is designed in a way that feels natural, so I do not have to spend a lot of time figuring out how things work.
Cons
The reporting system requires improvements, as it currently lacks advanced customization options that I would find beneficial.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Abby
Health, Wellness and Fitness, 1-10 employees
August 2023
Implementation keeps disappointing and causing big issues
Implementation keeps disappointing and causing big issues
Pros
The reporting features deliver insightful data for administrative decision-making, which is a considerable improvement from the poor reporting options in previous systems.
Cons
Unfortunately, the implementation process has been a disappointment, and the complete migration of data from the old EHR has not yet been achieved as recommended by Nextech.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
3
Cari
Medical Practice, 11-50 employees
August 2023
EHR and PM systems
EHR and PM systems
Pros
I found the product to be userfriendly, and the guidance from Nextechs employees made the integration process more manageable.
Cons
The merger of PM and EHR has introduced unexpected changes on the EHR side, such as the loss of the patient merge button. The aspect of integration mapping should be explained more thoroughly, and I have faced problems when importing data.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Shannon
Medical Practice, 11-50 employees
August 2023
9 years and still going
9 years and still going
Pros
After nine years of using Nextech MDI, I have consistently found the system easy to adapt to various practices, with helpful image integration and navigation features.
Cons
My reliance on the cloud can lead to issues during disruptions or poor internet connectivity. A local server option for downloading and accessing charts locally would be a highly valuable addition.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Paul
Medical Practice, 101-500 employees
August 2023
My review
My review
Pros
The support and range of software options are excellent and I find the conferences to be extremely beneficial.
Cons
I would really value having more options for customization within the software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Andrea
Hospital and Health Care, 1-10 employees
August 2023
Nextech should be web browser based
Nextech should be web browser based
Pros
The software offers numerous valuable features.
Cons
The software should be accessible via a web browser, and there should be Android mobile apps for both patients and providers.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Josef
Medical Practice, 1-10 employees
August 2023
excellent
excellent
Pros
All information is easily visible and straightforward to use.
Cons
Occasionally, the system experiences slow loading times or internetrelated issues.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Jonabeth
Information Services, 51-100 employees
August 2023
Stephenson Eye Associates Loves Nextech
Stephenson Eye Associates Loves Nextech
Pros
We appreciate the userfriendliness of this platform and the prompt assistance from Nextechs service technicians. Nextech keeps up with the latest technologies, ensuring clients have access to valuable information.
Cons
Templating for EMNS can be less userfriendly for those not techsavvy, and customization for specific office needs can be challenging.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Debra
Medical Practice, 1-10 employees
August 2023
Ease of Use of Nextech
Ease of Use of Nextech
Pros
The softwares ease of use and intuitive interface are appreciated. Nextechs support is responsive, and integrations with other services like Nextpatient are beneficial.
Cons
The mobile app for providers could be further developed.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Caroline
Hospital and Health Care, 1-10 employees
August 2023
Review from the Front Desk
Review from the Front Desk
Pros
As someone new to EHR/PM systems, I found Nextech easy to learn, with selfexplanatory features.
Cons
Integration with other Nextech software should be included during launch, and the reminder feature in Practice+ needs improvement in terms of accuracy.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Ashlyn
Medical Practice, 11-50 employees
August 2023
Nextech Review
Nextech Review
Pros
The layout of Nextech is straightforward and userfriendly.
Cons
Nextech experiences occasional glitches resulting in note loss, and it doesnt allow multiple users in a chart simultaneously.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Mara
Medical Practice, 11-50 employees
August 2023
Good for aesthetics patient management
Good for aesthetics patient management
Pros
It helps to have an EMR customized for aesthetics/plastic surgery procedure patient management. The facial anatomy charts/resource add-ons are spectacular!
Cons
Some site tutorials for working with advanced features are missing; we need to rely on customer support for these/training our residents.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Andrew J. Cox
RejuvEN Aesthetics, CA, Head Count: 15 employees
April 2023
Functional Software with Usability Challenges
Functional Software with Usability Challenges
Pros
I like the wide range of functions the software provides, but I must admit that learning how to use them effectively has been a bit challenging for our team.
Cons
One area where the software could improve is its user-friendliness. Some aspects are not very intuitive, and when we reach out to customer service, the assistance provided can vary depending on the representative we speak to.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Alissa
Medical Practice, 11-50 employees
March 2023
Overall great product
Overall great product
Pros
Having used the PM system for 22 years and the EMR system for 9 years, we have found great satisfaction with this software. Its ease of use is commendable, and we appreciate the continuous introduction of new features. The support provided by the company is also excellent, ensuring a smooth experience.
Cons
One area for improvement would be the availability of online scheduling without the need for a third-party vendor. It would be beneficial if the software itself offered this functionality. Additionally, while the text reminder feature is helpful, we wish it provided more customizable options.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Kim
Medical Practice, 11 - 50 employees
March 2023
Excellent Features and Support
Excellent Features and Support
Pros
I am highly impressed with the softwares user-friendly interface, comprehensive offerings, and the continuous introduction of new features. The support provided by the team has been outstanding as well.
Cons
I have a couple of suggestions for improvement. It would be great if we could offer online scheduling without the need for a third-party vendor. Additionally, I wish the text reminder feature had more customization options.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Kim
Medical Practice, 11-50 employees
March 2023
Overall great product
Overall great product
Pros
The simplicity of use the array of features it provides and the continuous introduction of new functionalities are noteworthy. The support is also excellent.
Cons
We'd like the capability for online scheduling without relying on a thirdparty vendor. Additionally we wish for enhanced functionalities in the text reminder feature.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Kim
Medical Practice, 11-50 employees
March 2023
Review
Review
Pros
While I appreciate the functions it provides grappling with understanding them has been a challenge.
Cons
A more userfriendly interface is desired as certain features pose challenges. Customer service contingent on the representative isn't consistently helpful.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Alissa
Medical Practice, 11-50 employees
March 2023
Skyline
Skyline
Pros
The majority of the processes smoothly transitioned to Nextech.
Cons
Despite the need for numerous reports and a patient merge that doesn't fully meet our requirements we have a list of improvements we'd like Nextech to address.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Sherry
Medical Practice, 51-100 employees
March 2023
Great Patient Electronic Charting
Great Patient Electronic Charting
Pros
The ability to customize charting based on provider service etc. is a standout feature.
Cons
As a Med Spa offering noninsurance procedures we would appreciate more retailbased features to enhance our operations.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Kristina
Medical Practice, 11-50 employees
March 2023
7 years of Nextech use
7 years of Nextech use
Pros
It encompasses all the necessary elements and if a need arises Nextech usually accommodates it.
Cons
Past positive experiences with Nextech experts onsite contrast with challenges faced in a smaller practice. Without a techsavvy team member the software's full potential remains untapped.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Danielle
Medical Practice, 11-50 employees
March 2023
The Review
The Review
Pros
It's easy to navigate and move around and the integration with DermPro and touchmd is a plus.
Cons
Poor integration led to using systems incorrectly requiring extensive cleanup. Learning all features and optimal system usage is challenging and directional videos for common functions would be beneficial.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Brandy
Plastics, 1-10 employees
March 2023
Nextech
Nextech
Pros
With just 10 months of use I find Nextech to be very userfriendly and easy to learn.
Cons
Adding a worked section for AR claims and a 20day worked section would improve the efficiency of the system.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Madison
Plastics, 1-10 employees
March 2023
Best Medical Software araound
Best Medical Software araound
Pros
Billing is a breeze and we value the templates. The new credit card system through Nextech is a welcome addition.
Cons
Having choices beyond Trizetto is desired as the current eeligibility feature lacks accuracy.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Randi
Plastics, 101-500 employees
March 2023
Working well in our ophthalmology center
Working well in our ophthalmology center
Pros
It was hard for us at first to secure a suitable EMR solution for our clinic, but then a colleague referred Nextech to us, and so we decided to take up the subscription. The platform is incredibly easy; allows us to easily navigate between the dashboard and custom reports to speed up our patients-seeing cycle/turnover. The customer support and training options provided by the vendor are also great (they are easy to contact and work with). We will continue using the software as long as the quality keeps up – they keep on updating the product.
Cons
The system seems to leave a lot of cookies in our browser; we try really hard to avoid cluttering up our RAM – which is a bad thing/a problem.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Caroline S. Charmaine
iSight LASIK, WI, 1-10 employees
February 2023
Poor customer support for such an EXPENSIVE product
Poor customer support for such an EXPENSIVE product
Pros
Unfortunately the experience is unsatisfactory it feels like a switch and bait tactic.
Cons
The contractual obligation of 36 months of support without satisfactory assistance is a major drawback. Seeking another provider is advised.
Ease of use
5
Value for money
5
Customer Support
3
Functionality
3
Thao
Medical Practice, 1-10 employees
January 2023
It is user-friendly
It is user-friendly
Pros
The Nextech EHR Software is simple to learn and use.
Cons
We would be able to resolve problems at a faster rate if we had detailed training at the beginning. Unfortunately, it took us reasonable time and effort to understand and integrate modules for official onboarding.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Tracie
Wallis Dermatology Associates, PLLC, 11-50 employees
December 2022
Good app
Good app
Pros
Good prices, abundant information, and smooth application.
Cons
Lack of technical support for the application, some shortcomings, but not important to everyone.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Osama
Computer Software, 1-10 employees
December 2022
Nextech covers all your specialty needs
Nextech covers all your specialty needs
Pros
Nextech EHR Software is one of the most user-friendly systems I have ever used. Offers ease of use. It is great that there are so many features in this software that I am constantly discovering something new and interesting. It offers niche-specified features which fulfill all that one would need. The ability to customize the pages helps a lot.
Cons
There should be a way to send out payments to a category all at once rather than having to drag each line item individually. The reporting has great features; however, the reports can be too complex to navigate at times.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Tisha
Tri-Cities Skin and Cancer, 11-50 employees
September 2022
Horrible Roll out
Horrible Roll out
Pros
Despite a 4month delay in rollout and self taught training the product once learned is appreciated.
Cons
The rollout experience was unpleasant lacking onsite training and forcing online training for a large staff. The ongoing cost justifies investing in onsite trainers.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Lionel
Not Specified, 11-50 employees
September 2022
Amazing EMR
Amazing EMR
Pros
I use it on a daily basis and the training part of the job was super easy. The customer support is quick to answer. You transcribe all the notes and updates with ease.
Cons
There are currently no cons at the moment.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Brenda
Star Clinic, 10-49 employees
July 2022
Might be the best option out there because we are waiting for something better to come along
Might be the best option out there because we are waiting for something better to come along
Pros
The focus is on compliance and the patient database with little else to highlight.
Cons
Registering new patients and adjusting records to add data are easy highlighting a positive aspect.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Christina
Medical Practice, 11-50 employees
July 2022
Nextech is a well rounded software
Nextech is a well rounded software
Pros
We're satisfied with the functions we use finding the software easy to navigate for firsttime users. Most of our suggestions have been implemented.
Cons
The only drawback is its American focus with a few features not applicable in Canada but overall it remains workable.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Leslie
Medical Practice, 1-10 employees
June 2022
The ONLY EMR PM
The ONLY EMR PM
Pros
Incredibly easy to learn with over 20 years of use and the service especially the iPad integration is excellent.
Cons
Adding the EMRiPad had minimal downsides and support was consistently available.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
lorie
Hospital & Health Care, 1-10 employees
June 2022
Nextech Evaluation
Nextech Evaluation
Pros
Customizable features easy charting and a userfriendly Room Manager contribute to its appeal.
Cons
Integration in 2011 has evolved positively over time.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anne Marie
Medical Practice, 11-50 employees
June 2022
Nextech client for 15 years
Nextech client for 15 years
Pros
The implementation is easy userfriendly and the tech support is great. The practice management features suit our busy plastic surgery practice.
Cons
Customizing the surgical quote system is a desired enhancement.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Susa
Medical Practice, 1-10 employees
June 2022