Nextech EMR Reviews

“Do NOT use this company

Pros

This company is suspected to engage in predatory business practices as far as I can tell. The better business bureau has been notified.

Cons

They will not only take legal action against their own customers, they will not even finish setting up their own software in order for you to utilize it. This company is not to be trusted in my experience.

“No Retaliation.

Pros

Looks pretty. Marketing is decent.

Cons

No one in this company actually knows what they are doing. Daily outages across the entirety of Nextech (all practices using this) and terrible support. They answer the phone just fine, but that's so they can take a note and NOT get back to you. The PM and EHR don't work together well, and it's just altogether one of the worst EHRs.

“A Bow on Trash

Pros

It was aesthetically pleasing.

Cons

Every department has issues daily. Always services down and Nextech avoids fixing anything.

“Dont waste your money on nextech

Pros

I can't say anything good about this company. They've been rude and unprofessional. Would suggest finding a provider who actually has integrity and keeps their word.

Cons

The contract renews automatically and they expect you to pay even if you dont want to use it . They're really difficult to deal with and all they care about is getting their money. Honestly the system isnt that great either. Its costly and there are other EMR and PM alternatives out there that are way better, I would recommend looking at alternatives like Symplast, Patient Now or Mod Med.

“Good software

Pros

I really liked how all the visits were displayed on one tab. Made everything so much easier to find and keep track of.

Cons

There are way too many pages to sort through and its not always easy to find what I need.

“Links to your lab company

Pros

What I really appreciate is being able to link my lab company to the EHR. I get patient results right away without having to chase them down or call multiple times to get the results. Its been a time saver.

Cons

Rescheduling appointments is a pain. One area that doesnt save time. I have to copy and paste and then cancel the existing appointment. It feels like there are too many steps and a simple right click to reschedule would be so much quicker especially in a busy doctor's office.

“Difficulty with reports

Pros

Appreciate that it is cloud based making it easy to store everything without ever running out of space.

Cons

Running reports is complicated task. Its hard to even find them and when I do theyre not very easy to use. Sometimes reports with the same data show up differently which is confusing.

“User friendly

Pros

Its user friendly and really easy to understand. Everything is clear and theres no confusion.

Cons

The system crashes way too often especially when multiple users are using it at once.

“Amazing HER

Pros

Not using the PM function right now but we're planning to start using it. The EHR is really simple to use and training on it is not diificult eaither.

Cons

We are unable to load our forms into the EHR for patients to fill out or to complete in the clinic. More advanced reporting features and better capabilities are needed.

“Easy to use software

Pros

Its super easy to customize everything to fit the specific needs of our clinic.

Cons

Sometimes the reports are hard to dig into and find the specific information I am looking for.

“Brilliant HER

Pros

I find it very user friendly and accessible. The coding is simple and so is training on it.

Cons

I cant think of any downside. Everything works great and I have had a really positive experience with the system.

“Nextech is amazing

Pros

This system is so simple to use and it takes way fewer clicks than most other EHR systems Ive used. Nothing complicated about it.

Cons

I have no complaints about Nextech. It works perfectly for me and the IT team is really easy to work with.

“Simple software

Pros

Compared to other practice management software Ive worked with, this one is a lot easier to use and move around in.

Cons

I dont always get to the correct date with the calendar on the scheduling page. Can be a bit frustrating at times.

“Overall good experience so far

Pros

I really like how simple and easy it is to work with Nextech. Navigating through its features feels smooth, which makes the overall experience quite pleasant. It is designed in a way that anyone can quickly figure out how to use it even without having much technical knowledge.

Cons

The letters can be a bit confusing due to the algorithms.

“One of the best compliant systems

Pros

Nextech's MIPS compliance streamlines the process, allowing me to concentrate on patient care without needing to guess my way through it.

Cons

I cannot edit everything, and sometimes I need to use templates.

“User-friendly interface

Pros

It is user-friendly. The layout feels natural, making it simple to move from one section to another, and it does not take much effort to figure out how things work. Overall, the system is both easy to comprehend and use, which makes it efficient to use on a daily basis.

Cons

The support team may not always provide reliable answers to my queries.

“Lacks efficiency, can be improved

Pros

The smooth integration of Nextech with the scheduling software has really helped me cut down on the time I spend handling administrative tasks.

Cons

The software is quite basic, which means it often requires me to make too many clicks and do a lot of scrolling to navigate effectively. Plus, the dictation feature does not perform well, and there seems to be a lack of responsiveness to the feedback I provide, which can be very frustrating.

“Using Nextech Patient managment for 4 years

Pros

After using Nextech PM+ for four years, I can confidently say it is one of the more efficient EMRs. It becomes quite smooth to use once the UI is understood.

Cons

Autoloading the previous profile when switching to another patient can be a minor inconvenience for me.

“The daily reporting feature is commendable

Pros

Nextech provides useful features like day-to-day reporting enabling us to monitor and enhance various aspects of our practice effectively.

Cons

The system sometimes requires to make multiple clicks just to finish simple tasks. This can end up being very time-consuming and can slow down my workflow.

“A reliable tool!

Pros

I love how easy it is to get reliable and timely assistance whenever I need it. Every time I have a question or encounter any issue, the support is always there with quick response. Also, it has a convenient feature that automatically captures billing codes, which helps streamline the billing process without needing manual input.

Cons

Even though I have to go through some challenges to learn how to use the software, the valuable features it offers make up for the initial chanllenges.