Total 154 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

34%

3

Stars

9%

2

Stars

7%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

L

lorie

Hospital & Health Care, 1-10 employees

5.0
June 2022

The ONLY EMR PM

Pros

Incredibly easy to learn with over 20 years of use and the service especially the iPad integration is excellent.

Cons

Adding the EMRiPad had minimal downsides and support was consistently available.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AM

Anne Marie

Medical Practice, 11-50 employees

5.0
June 2022

Nextech Evaluation

Pros

Customizable features easy charting and a userfriendly Room Manager contribute to its appeal.

Cons

Integration in 2011 has evolved positively over time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Susa

Medical Practice, 1-10 employees

5.0
June 2022

Nextech client for 15 years

Pros

The implementation is easy userfriendly and the tech support is great. The practice management features suit our busy plastic surgery practice.

Cons

Customizing the surgical quote system is a desired enhancement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L

Laura

Not Specified, 1-10 employees

5.0
June 2022

Grateful

Pros

The standout feature is the reports for practice management setting it apart from other EMRs.

Cons

Competitive pricing with different options is noted but the tradeoff is reduced functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Lexie

Capital Eye Consultants, 10-49 employees

5.0
May 2022

Nextech is great

Pros

I love how easy it is to use on a daily basis. I can navigate through all the modules and customize whatever I feel like it. The eprescription and patient referral systems are especially great.

Cons

Believe me, when I say, It is not as user-friendly on tablets.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

J

John

Outsourcing/Offshoring, 11-50 employees

5.0
May 2022

Robust Specialized Product

Pros

Nextech's high customizability and comprehensive features make it an excellent choice for aesthetic practices.

Cons

Nontechy users may find the robust system challenging requiring time investment to personalize it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Mary

Medical Practice, 11-50 employees

5.0
May 2022

Best choice we made when switching from paper charts to electronic health record

Pros

The software continually evolves and improves alleviating the burden on doctors and staff.

Cons

Updates sometimes introduce new issues but prompt addressing of these issues is acknowledged.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

C

Chrissy

Medical Practice, 1-10 employees

5.0
April 2022

Wonderful Plastic Surgery EMR System

Pros

The ease of use is highlighted with every feature being easy to learn.

Cons

The drawback is the need to pay for every feature making it a costly software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

G

Gita

Pain and Arthritis Management, 2-9 employees

5.0
March 2022

Best for practice management

Pros

We can do almost everything from administration, check-in, and billing on this software.

Cons

I just wish they would let us change the font shape and the font size.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

E

Emily

WB Heart Clinic, 10-49 employees

5.0
February 2022

Easy for professionals

Pros

Scheduling the activities on this system is very easy. You can also notify patients and send reminders. The schedule is color coordinated and easy to read. There are new practices we can associate with through our system too.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

M

Mira

Medical Practice, 1-10 employees

1.0
February 2022

worst Experience

Pros

During the demo the software's capabilities seemed almost too good to be true especially with cloud features and automated emails.

Cons

Features promised by the sales representative were not found in the software.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

P

Paula

Delaware County Medical Center, 10-49 employees

4.0
January 2022

Good experience

Pros

Nextech has been user-friendly and easy to navigate for all our employees. It has an extensive knowledge base and the staff is excellent too.

Cons

The financial summary reports are not always available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

T

thuy

Cosmetics, 1-10 employees

1.0
December 2021

Expensive Start Up Fee and Monthly fee. Not IpadMacbookIphone capabilities.

Pros

Unfortunately despite a hefty startup fee Nextech has failed to deliver as promised. The software is not suitable for our aesthetic medspa misrepresented during the sales process.

Cons

Sensitive Content a trainer for Nextech admitted that a majority of the daytoday runs better on a Surface tablet or nonApple devices. Sensitive Content further admitted that the software features do not run on iPad that features slow down the system making it inefficient to run on iPad and that there is no app to use. The necessity to purchase new devices for software usage has added expenses and inconveniences to the Medspa experience.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

4

M

Matthew

CE Medical, 50-99 employees

4.0
November 2021

Using it for a long time

Pros

Our administrative staff is happy with the services. They can work unencumbered now. The physicians are also happy with the pro charts

Cons

There is a glitch in the fax machine.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

O

Olga

Amruss Inc, 2-9 employees

5.0
August 2021

All-in-one solution

Pros

We can input information into charts and make it easier to use. The system is user-friendly and completely customizable.

Cons

It was overwhelming at first but after the training we were good to go.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

L

Laura

Plastic Surgery Institute, 10-49 employees

2.0
April 2021

Impossible to access data

Pros

It was a great option for our plastic surgery practice initially

Cons

They have stopped updating the clinical and scheduling features and the service has gone down the drain.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6

A

Amy

Office Manager, 10-49 employees

4.0
March 2021

Happy customer

Pros

Really easy to use and everything in this software is going smooth till date.

Cons

It takes a long time for upgrades. It would be good if there would be an option to use cloud.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

T

Tracie

Wallace Dermatology Associates, 10-49 employees

5.0
March 2021

Outstanding patient portal

Pros

We are now more compliant to the health codes with the help of Nextech. Everything works well and patients can login to their portal and access their reports.

Cons

It takes longer to set up than we anticipated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P

Patrick

-, 500-999 employees

3.0
January 2021

Extra ordinary EMR program but a couple of issues hold it back from being astonishing

Pros

Features, this EMR can do pretty much everything youd need it to do for a clinic. The format is simple to get it

Cons

The need for documentation has caused me issues sometime recently. Nextech measurements do not like to supply preparation or documentation for their software. On the off chance that you have got issues in your arrangement your progressing to ought to reach out to their custom benefit which can be missed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

T

Tracy

Administrative Director, 10-49 employees

3.0
January 2021

Works Accurately

Pros

Easy to use with templates and can be easily customized according to the patient base and appointment type.

Cons

We had a lot of problems integrating with Nextech. We were also told that if we need to have MIPs assistance, we need to pay $500/year and we were already paying them higher fees.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8