Total 154 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars34%
3
Stars9%
2
Stars7%
1
Stars10%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
lorie
Hospital & Health Care, 1-10 employees
“The ONLY EMR PM
Pros
Incredibly easy to learn with over 20 years of use and the service especially the iPad integration is excellent.
Cons
Adding the EMRiPad had minimal downsides and support was consistently available.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anne Marie
Medical Practice, 11-50 employees
“Nextech Evaluation
Pros
Customizable features easy charting and a userfriendly Room Manager contribute to its appeal.
Cons
Integration in 2011 has evolved positively over time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Susa
Medical Practice, 1-10 employees
“Nextech client for 15 years
Pros
The implementation is easy userfriendly and the tech support is great. The practice management features suit our busy plastic surgery practice.
Cons
Customizing the surgical quote system is a desired enhancement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Laura
Not Specified, 1-10 employees
“Grateful
Pros
The standout feature is the reports for practice management setting it apart from other EMRs.
Cons
Competitive pricing with different options is noted but the tradeoff is reduced functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lexie
Capital Eye Consultants, 10-49 employees
“Nextech is great
Pros
I love how easy it is to use on a daily basis. I can navigate through all the modules and customize whatever I feel like it. The eprescription and patient referral systems are especially great.
Cons
Believe me, when I say, It is not as user-friendly on tablets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
John
Outsourcing/Offshoring, 11-50 employees
“Robust Specialized Product
Pros
Nextech's high customizability and comprehensive features make it an excellent choice for aesthetic practices.
Cons
Nontechy users may find the robust system challenging requiring time investment to personalize it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mary
Medical Practice, 11-50 employees
“Best choice we made when switching from paper charts to electronic health record
Pros
The software continually evolves and improves alleviating the burden on doctors and staff.
Cons
Updates sometimes introduce new issues but prompt addressing of these issues is acknowledged.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Chrissy
Medical Practice, 1-10 employees
“Wonderful Plastic Surgery EMR System
Pros
The ease of use is highlighted with every feature being easy to learn.
Cons
The drawback is the need to pay for every feature making it a costly software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Gita
Pain and Arthritis Management, 2-9 employees
“Best for practice management
Pros
We can do almost everything from administration, check-in, and billing on this software.
Cons
I just wish they would let us change the font shape and the font size.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Emily
WB Heart Clinic, 10-49 employees
“Easy for professionals
Pros
Scheduling the activities on this system is very easy. You can also notify patients and send reminders. The schedule is color coordinated and easy to read. There are new practices we can associate with through our system too.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Mira
Medical Practice, 1-10 employees
“worst Experience
Pros
During the demo the software's capabilities seemed almost too good to be true especially with cloud features and automated emails.
Cons
Features promised by the sales representative were not found in the software.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
4
Paula
Delaware County Medical Center, 10-49 employees
“Good experience
Pros
Nextech has been user-friendly and easy to navigate for all our employees. It has an extensive knowledge base and the staff is excellent too.
Cons
The financial summary reports are not always available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
thuy
Cosmetics, 1-10 employees
“Expensive Start Up Fee and Monthly fee. Not IpadMacbookIphone capabilities.
Pros
Unfortunately despite a hefty startup fee Nextech has failed to deliver as promised. The software is not suitable for our aesthetic medspa misrepresented during the sales process.
Cons
Sensitive Content a trainer for Nextech admitted that a majority of the daytoday runs better on a Surface tablet or nonApple devices. Sensitive Content further admitted that the software features do not run on iPad that features slow down the system making it inefficient to run on iPad and that there is no app to use. The necessity to purchase new devices for software usage has added expenses and inconveniences to the Medspa experience.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
3
Functionality
4
Matthew
CE Medical, 50-99 employees
“Using it for a long time
Pros
Our administrative staff is happy with the services. They can work unencumbered now. The physicians are also happy with the pro charts
Cons
There is a glitch in the fax machine.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Olga
Amruss Inc, 2-9 employees
“All-in-one solution
Pros
We can input information into charts and make it easier to use. The system is user-friendly and completely customizable.
Cons
It was overwhelming at first but after the training we were good to go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Laura
Plastic Surgery Institute, 10-49 employees
“Impossible to access data
Pros
It was a great option for our plastic surgery practice initially
Cons
They have stopped updating the clinical and scheduling features and the service has gone down the drain.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Amy
Office Manager, 10-49 employees
“Happy customer
Pros
Really easy to use and everything in this software is going smooth till date.
Cons
It takes a long time for upgrades. It would be good if there would be an option to use cloud.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Tracie
Wallace Dermatology Associates, 10-49 employees
“Outstanding patient portal
Pros
We are now more compliant to the health codes with the help of Nextech. Everything works well and patients can login to their portal and access their reports.
Cons
It takes longer to set up than we anticipated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Patrick
-, 500-999 employees
“Extra ordinary EMR program but a couple of issues hold it back from being astonishing
Pros
Features, this EMR can do pretty much everything youd need it to do for a clinic. The format is simple to get it
Cons
The need for documentation has caused me issues sometime recently. Nextech measurements do not like to supply preparation or documentation for their software. On the off chance that you have got issues in your arrangement your progressing to ought to reach out to their custom benefit which can be missed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Tracy
Administrative Director, 10-49 employees
“Works Accurately
Pros
Easy to use with templates and can be easily customized according to the patient base and appointment type.
Cons
We had a lot of problems integrating with Nextech. We were also told that if we need to have MIPs assistance, we need to pay $500/year and we were already paying them higher fees.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8