Total 154 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

34%

3

Stars

9%

2

Stars

7%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Amber

Hospital & Health Care, 11-50 employees

4.0
March 2019

Nextech software

Pros

Customizability significantly speeds up the charting process.

Cons

Customer support experiences vary ranging from helpful assistance to encounters with staff lacking knowledge.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

M

Matthew

Hospital & Health Care, 51-100 employees

4.0
March 2019

Early User

Pros

Intellechart Pro is wellreceived by our clinical staff and physicians.

Cons

An unresolved faxing glitch incurs costs despite offered credits from Nextech.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

B

Beth

Medical Practice, 11-50 employees

4.0
March 2019

NexTech Review

Pros

The software's focus on dermatology and high customizability are notable.

Cons

Difficulty in reaching and communicating with the sales representative is reported.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

G

Gita

Medical Practice, 1-10 employees

5.0
March 2019

Nextech our practice management software

Pros

The ability to handle everything with one software company is advantageous.

Cons

Issues with small font size and navigating the financial reports module are noted but assistance is always available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

T

Tanya

Medical Practice, 1-10 employees

4.0
March 2019

Plastic Surgeon Review

Pros

Effective for billing insurance and cosmetic claims the software can be adjusted to fit office needs.

Cons

Varied support staff competence is observed with some needing more training to provide effective assistance.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

E

Emily

Medical Practice, 11-50 employees

5.0
March 2019

Easy and Professional

Pros

The scheduling process is userfriendly offering options for different appointment types with fun icons. The report option for the daily schedule is particularly appreciated providing easy access to view each provider's appointments and verify patient benefits.

Cons

Current limitations include the absence of a recall reminder process and an option to indicate that a patient account is in collections.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

P

Paula

Medical Practice, 11-50 employees

5.0
March 2019

My Experience with Nextech.

Pros

After an unhappy experience with another vendor Nextech is a refreshing choice. The userfriendly software structured comprehensively for our specialty continually updates to simplify documentation. The PM portion from demographics to billing is designed for easy staff use.

Cons

Financial summary reports present challenges lacking the ability to compare yearly data on a single report.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

L

LISA

Hospital & Health Care, 11-50 employees

4.0
March 2019

NexTech

Pros

Windowslike functions intuitive design and modules for EMR practice management inventory and surgery center contribute to its appeal.

Cons

Reporting challenges include unclear outputs limitations with crystal reports and redundant reports with confusing variations.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

B

Bill

Not Specified, 51-100 employees

5.0
March 2019

Nextech has the future in mind

Pros

Great functionalities and support with quick resolution of any issues.

Cons

Integration with other platforms could be smoother for enhanced enduser convenience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

MB

Mary Beth

Hospital & Health Care, 11-50 employees

1.0
February 2019

Held hostage by support

Pros

Limited drawbacks once purchased there's a sense of being held hostage.

Cons

Despite a premium payment the quality of support is deemed unsatisfactory.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

5

Functionality

4

T

Tisha

Medical Practice, 11-50 employees

5.0
February 2019

Nextech offers just about everything you could need for your specialty.

Pros

The customization and userfriendly design are standout features.

Cons

The complexity of running reports and the absence of a oneclick option to distribute payments to all line items are identified issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

C

Cassandra

Batra dermatology, 1-10 employees

4.0
December 2018

Could be better

Pros

The billing system is very intuitive and easy to work with. The features are user-friendly. I love that it allows you to create your own EMR notes. Reporting is efficient and offers multiple helpful functions.

Cons

I don’t like how they have updates after a year and they pull back some features, without notice. They tell us that no such thing will happen yet they take away the features we use on a regular basis which is very unsettling. And if you want a certain feature back, you have to pay additional charges for it which is unfair since they are already being paid a good amount annually.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

C

Cassandra

Medical Practice, 1-10 employees

4.0
December 2018

Interesting

Pros

Creating personalized EMR notes and utilizing billing features are straightforward. Most features are easy to use including a robust reports feature.

Cons

Updates occasionally result in the removal of features contrary to initial assurances leading to additional costs for restoring essential features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

T

Tammy

Medical Management Consulting, 1-10 employees

3.0
November 2018

Review for Nextech charting system

Pros

Entering and navigating through Charts and schedules is considerably convenient. Making appointments is easy and saves time.

Cons

This framework is somewhat bulkier to use compared to a few competitors and somewhat simpler than others. Going back and forth with this one. The partition of the distinctive modules by capacity make this a costly software. The simplified version is unreasonably costly for the parts that you do get and to me dont deem it worth the expense. There is little scope for customization for data that fits our niche which is a problem. Workflow is not as smooth as desired due to several unnecessary tabs.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

T

Tammy

Medical Practice, 1-10 employees

3.0
November 2018

Nextech Scheduling System

Pros

The scheduling system's ease of use and navigation especially when entering patient information is noteworthy.

Cons

There's a desire for more customization in information fields tailored to practice needs and an improved data entry flow on the screen.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

D

Donna

Medical Practice, 1-10 employees

3.0
November 2018

Very Costly

Pros

The Nextech system stands out for its ease of use making it effortless to teach new employees to navigate except when utilized as an EMR.

Cons

The Nextech system with its numerous charges proves to be costly. The EMR system particularly for nontraditional medicine can be intricate.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

C

Cecilia

Cecilia Franco-Webb, MD, PC, 1-10 employees

5.0
October 2018

Perfect for Aestheticians

Pros

They make practice management super manageable. There are rarely ever any programming issues but whenever you have one, the support staff is efficient in solving any problems that I might have. It is a great help how you can customize and then easily access plastic surgery quotes at whatever point. All the necessary forms for the procedures are customized and can be quickly arranged and printed with ease. You can also easily print out medication prescriptions from customized lists which makes this software indispensable for us.

Cons

The software has so many functionalities that I am certain I have not yet had the chance to utilize.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

C

Cecilia

Medical Practice, 1-10 employees

5.0
October 2018

Nextech for Plastic Surgery Practice

Pros

The streamlined process of producing customized plastic surgery quotes and managing surgical procedures is a notable advantage of Nextech. It significantly contributes to the efficient management of the practice.

Cons

The program offers a multitude of functions and it's probable that I haven't explored all of them.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J

John

Medical Practice, 1-10 employees

2.0
October 2018

nextech sucks

Pros

The system exhibits minimal functionality somewhat reflecting an outdated design particularly in data exporting features and basic reports.

Cons

The entire company operates on a baitandswitch model starting from the top. They consistently charge for every aspect of the service.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

4

T

Tracie

Medical Practice, 11-50 employees

5.0
September 2018

Super Easy System to Learn

Pros

Learning the system has been relatively straightforward for all staff members.

Cons

More oneonone training for specific modules would have been beneficial. Additional training time would have expedited problemsolving during the incorporation of modules into the practice.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9