Total 154 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars34%
3
Stars9%
2
Stars7%
1
Stars10%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Amber
Hospital & Health Care, 11-50 employees
“Nextech software
Pros
Customizability significantly speeds up the charting process.
Cons
Customer support experiences vary ranging from helpful assistance to encounters with staff lacking knowledge.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Matthew
Hospital & Health Care, 51-100 employees
“Early User
Pros
Intellechart Pro is wellreceived by our clinical staff and physicians.
Cons
An unresolved faxing glitch incurs costs despite offered credits from Nextech.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Beth
Medical Practice, 11-50 employees
“NexTech Review
Pros
The software's focus on dermatology and high customizability are notable.
Cons
Difficulty in reaching and communicating with the sales representative is reported.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Gita
Medical Practice, 1-10 employees
“Nextech our practice management software
Pros
The ability to handle everything with one software company is advantageous.
Cons
Issues with small font size and navigating the financial reports module are noted but assistance is always available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Tanya
Medical Practice, 1-10 employees
“Plastic Surgeon Review
Pros
Effective for billing insurance and cosmetic claims the software can be adjusted to fit office needs.
Cons
Varied support staff competence is observed with some needing more training to provide effective assistance.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Emily
Medical Practice, 11-50 employees
“Easy and Professional
Pros
The scheduling process is userfriendly offering options for different appointment types with fun icons. The report option for the daily schedule is particularly appreciated providing easy access to view each provider's appointments and verify patient benefits.
Cons
Current limitations include the absence of a recall reminder process and an option to indicate that a patient account is in collections.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Paula
Medical Practice, 11-50 employees
“My Experience with Nextech.
Pros
After an unhappy experience with another vendor Nextech is a refreshing choice. The userfriendly software structured comprehensively for our specialty continually updates to simplify documentation. The PM portion from demographics to billing is designed for easy staff use.
Cons
Financial summary reports present challenges lacking the ability to compare yearly data on a single report.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
LISA
Hospital & Health Care, 11-50 employees
“NexTech
Pros
Windowslike functions intuitive design and modules for EMR practice management inventory and surgery center contribute to its appeal.
Cons
Reporting challenges include unclear outputs limitations with crystal reports and redundant reports with confusing variations.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Bill
Not Specified, 51-100 employees
“Nextech has the future in mind
Pros
Great functionalities and support with quick resolution of any issues.
Cons
Integration with other platforms could be smoother for enhanced enduser convenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Mary Beth
Hospital & Health Care, 11-50 employees
“Held hostage by support
Pros
Limited drawbacks once purchased there's a sense of being held hostage.
Cons
Despite a premium payment the quality of support is deemed unsatisfactory.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
5
Functionality
4
Tisha
Medical Practice, 11-50 employees
“Nextech offers just about everything you could need for your specialty.
Pros
The customization and userfriendly design are standout features.
Cons
The complexity of running reports and the absence of a oneclick option to distribute payments to all line items are identified issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Cassandra
Batra dermatology, 1-10 employees
“Could be better
Pros
The billing system is very intuitive and easy to work with. The features are user-friendly. I love that it allows you to create your own EMR notes. Reporting is efficient and offers multiple helpful functions.
Cons
I don’t like how they have updates after a year and they pull back some features, without notice. They tell us that no such thing will happen yet they take away the features we use on a regular basis which is very unsettling. And if you want a certain feature back, you have to pay additional charges for it which is unfair since they are already being paid a good amount annually.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Cassandra
Medical Practice, 1-10 employees
“Interesting
Pros
Creating personalized EMR notes and utilizing billing features are straightforward. Most features are easy to use including a robust reports feature.
Cons
Updates occasionally result in the removal of features contrary to initial assurances leading to additional costs for restoring essential features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Tammy
Medical Management Consulting, 1-10 employees
“Review for Nextech charting system
Pros
Entering and navigating through Charts and schedules is considerably convenient. Making appointments is easy and saves time.
Cons
This framework is somewhat bulkier to use compared to a few competitors and somewhat simpler than others. Going back and forth with this one. The partition of the distinctive modules by capacity make this a costly software. The simplified version is unreasonably costly for the parts that you do get and to me dont deem it worth the expense. There is little scope for customization for data that fits our niche which is a problem. Workflow is not as smooth as desired due to several unnecessary tabs.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Tammy
Medical Practice, 1-10 employees
“Nextech Scheduling System
Pros
The scheduling system's ease of use and navigation especially when entering patient information is noteworthy.
Cons
There's a desire for more customization in information fields tailored to practice needs and an improved data entry flow on the screen.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Donna
Medical Practice, 1-10 employees
“Very Costly
Pros
The Nextech system stands out for its ease of use making it effortless to teach new employees to navigate except when utilized as an EMR.
Cons
The Nextech system with its numerous charges proves to be costly. The EMR system particularly for nontraditional medicine can be intricate.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Cecilia
Cecilia Franco-Webb, MD, PC, 1-10 employees
“Perfect for Aestheticians
Pros
They make practice management super manageable. There are rarely ever any programming issues but whenever you have one, the support staff is efficient in solving any problems that I might have. It is a great help how you can customize and then easily access plastic surgery quotes at whatever point. All the necessary forms for the procedures are customized and can be quickly arranged and printed with ease. You can also easily print out medication prescriptions from customized lists which makes this software indispensable for us.
Cons
The software has so many functionalities that I am certain I have not yet had the chance to utilize.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Cecilia
Medical Practice, 1-10 employees
“Nextech for Plastic Surgery Practice
Pros
The streamlined process of producing customized plastic surgery quotes and managing surgical procedures is a notable advantage of Nextech. It significantly contributes to the efficient management of the practice.
Cons
The program offers a multitude of functions and it's probable that I haven't explored all of them.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
John
Medical Practice, 1-10 employees
“nextech sucks
Pros
The system exhibits minimal functionality somewhat reflecting an outdated design particularly in data exporting features and basic reports.
Cons
The entire company operates on a baitandswitch model starting from the top. They consistently charge for every aspect of the service.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Tracie
Medical Practice, 11-50 employees
“Super Easy System to Learn
Pros
Learning the system has been relatively straightforward for all staff members.
Cons
More oneonone training for specific modules would have been beneficial. Additional training time would have expedited problemsolving during the incorporation of modules into the practice.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9