One Medical Passport Software

One Medical Passport Software Reviews

36 Reviews

Overall Rating

4.8

36 Reviews

Rating Distribution

5

star

(29)

4

star

(7)

3

star

(0)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

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Filters

convenient ant easy for patients
Pros

The feature enabling simultaneous contact with multiple patients adds a layer of efficiency to communication processes.

Cons

The issue of timely communication with OCTA and Advantix needs to be addressed.

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

jozelyn

Medical Practice, 51-100 employees

More than a year

Sep 01, 2020

RN
Pros

Accessing medical history is facilitated by a straightforward interface, where selecting and clicking options swiftly provides necessary information.

Cons

It would be beneficial to incorporate surgical procedures as clickable options, streamlining the process for selecting previous surgeries.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Esperanza

Medical Practice, 11-50 employees

More than a year

Sep 01, 2020

Medical passport Review
Pros

The questionnaire format offers a comprehensive template for gathering patient history, particularly beneficial for surgical procedures.

Cons

A unified location for accessing all passports, whether updated or not, would enhance efficiency. Currently, locating passports can be confusing, as they may be found in different sections based on their download status or date.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Barbara

Health Wellness and Fitness, 51-100 employees

More than a year

Sep 01, 2020

Administrator of the Surgery Center
Pros

The automation feature eliminates tedious manual tasks, making implementation seamless and extending its utility beyond clinical applications. Being web-based, it aligns with user expectations and enhances usability.

Cons

Patients may feel overwhelmed by the amount of data we request from them.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Theresa

Hospital & Health Care, 500+ employees

More than a year

Aug 01, 2020

easy to use for patients
Pros

Tailored to suit our specific requirements, the software offers a user-friendly experience, presenting a comprehensive review of information on a single page, which is particularly advantageous for physicians.

Cons

The software's inability to communicate with the new EMR is a notable drawback.

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

Cami

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

Review
Pros

The intuitive design of the software ensures ease of use, with patient history neatly organized for efficient access and reference.

Cons

If usage lapses for more than a few weeks, the system locks users out, requiring supervisor intervention for reset.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

ann

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

A great tool
Pros

The system setup is commendable, offering customizable search options and easy modification capabilities without necessitating a restart.

Cons

Simplifying search functionality by enabling searches via date of birth rather than solely by last name would enhance user experience, especially when discrepancies exist between the name used in OMP and the actual patient name.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

RENEE

Medical Practice, 51-100 employees

More than a year

Aug 01, 2020

Ease of using
Pros

Its navigability and simplicity make it easy to traverse, with checkboxes facilitating quick input and provisions for additional information entry where required.

Cons

Patients often encounter difficulties inputting their medications, leading to frustration and the need to bring medication lists on the day of surgery.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Brenda

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

One Med Passport
Pros

The software significantly aids surgery centers by electronically capturing comprehensive health histories from patients pre-surgery, thereby reducing staff time spent on manual processes. Continuous updates and improvements enhance its functionality.

Cons

Some users, particularly older patients and those with basic computer skills, find the software confusing, necessitating extensive assistance from staff.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Nancy

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

Obtaining Software System for Patient Care
Pros

The user-friendly nature of the product facilitated smooth adoption and training for team members unfamiliar with computer programs.

Cons

Despite a generally smooth onboarding process facilitated by excellent customer service, occasional compatibility issues between OMP and our HST software arise.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

julie

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

OMP
Pros

Seamless integration with our scheduling system and accessibility for physicians' offices contribute to its effectiveness.

Cons

Additional fees for modifying or adding questions represent an added expense.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Gala

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

Simplify your admissions process
Pros

The straightforwardness of One Medical Passport makes it a preferred choice for both staff and patients, ensuring seamless information transfer to our Electronic Medical Record system.

Cons

Although setup was time-consuming, the benefits justify the effort invested.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jeniffer

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

Ambulatory Surgery
Pros

Its coverage of essential aspects required for surgery appointments, multi-language support, and user-friendly interface cater to diverse patient needs.

Cons

Patient completion time for the software can be prolonged due to redundancies and overwhelming medication lists.

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

Kathy

Medical Practice, 51-100 employees

More than a year

Aug 01, 2020

Time saving product
Pros

By streamlining patient communication and facilitating online questionnaire completion, the software saves time and reduces paperwork.

Cons

Initial password reset challenges and the system's automatic lockout after 30 days of inactivity pose inconveniences for occasional users.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lisa

Hospital & Health Care, 500+ employees

More than a year

Aug 01, 2020

MEC Passport
Pros

Its intuitive navigation and user-friendly interface contribute to its ease of use.

Cons

Lengthiness is a common patient complaint about the software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Rosemarie

Medical Practice, 11-50 employees

More than a year

Aug 01, 2020

Essential
Pros

Engage effectively facilitates communication with patients, offering updated and efficient means of interaction.

Cons

Despite occasional identification of missing or incorrect components, the OMP team demonstrates responsiveness to feedback and supports change implementation.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RYAN

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

Great customer service
Pros

The company's proactive approach in assisting with setup and ongoing support, along with integrated pre-op communication channels, enhances overall efficiency and patient experience.

Cons

Duplicated or hard-to-find information, such as patient names and warnings from medical passports, detracts from user experience.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Karly

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

Highly recommend OMP to all of my colleagues!
Pros

The software's practicality, focused on essential functionalities without unnecessary complexity, combined with exceptional customer support, sets it apart from other products.

Cons

The discontinuation of the Big Board feature, necessitated by the inclusion of a similar function in our new EMR, represents a minor drawback.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jenn

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

One Medical Passport
Pros

One Medical Passport's customizable nature ensures it can be tailored to specific user requirements, rather than adhering to a one-size-fits-all approach.

Cons

The software's full potential cannot be realized due to our facility's lack of EHR utilization.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jessica

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

Love it
Pros

Its ease of use, implementation, and customization, coupled with responsive customer service, contribute to a positive user experience.

Cons

The abundance of choices within the software can be overwhelming for users.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jessica

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

Time Saver
Pros

The convenience of pre-office registration for patients, especially in current times, adds significant value and enhances patient satisfaction.

Cons

The volume of emails received from OMP can be excessive.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Corey

Health Wellness and Fitness, 11-50 employees

More than a year

Aug 01, 2020

ONE MEDICAL PASSPORT
Pros

This software's continual innovation and adaptability have greatly improved workflow processes in our center, supported by excellent customer service.

Cons

Integration and training are seamless, and the introduction of new products is encouraging.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

lisa

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

One Medical Passport Review
Pros

The user-friendly interface of the software enhances its accessibility and usability.

Cons

Repetitive drop-down menus, such as those for findings/impressions, can be cumbersome.

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

mable

Medical Practice, 11-50 employees

More than a year

Aug 01, 2020

Medical Passport
Pros

Its simplicity and efficiency make it easy to locate patients and utilize various tools effectively.

Cons

No negative feedback is currently noted regarding the software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Nina

Medical Practice, 51-100 employees

More than a year

Aug 01, 2020

One Medical Passport review
Pros

Its ease of use and thorough functionality contribute to a seamless user experience.

Cons

Patients often view the software as lengthy and occasionally find it challenging to navigate through its various features and functionalities, leading to a perception of complexity in its use.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Beth

Medical Practice, 11-50 employees

More than a year

Aug 01, 2020

OMP
Pros

The software's versatility in addressing various needs related to our surgery center adds significant value to our operations.

Cons

Customization options are limited and come with additional charges.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Brandi

Medical Practice, 11-50 employees

More than a year

Aug 01, 2020

A Fan of One Medical Passport
Pros

Key features such as the Big Board and patient medical history input functionality greatly enhance patient experience and streamline administrative processes.

Cons

Patients encounter difficulty adding medications due to limited or irrelevant options in the software's database.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Debra

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

Definitely worth it
Pros

Its user-friendly interface for patients expedites the medical admission process.

Cons

Elderly patients may find using the software daunting.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Angela

Medical Practice, 51-100 employees

More than a year

Aug 01, 2020

Wouldn't want to function without it!
Pros

The auto-messaging feature, customizable formats, and responsive customer service contribute to a positive user experience.

Cons

Transcribing information from OMP into our EHR adds an extra step to our workflow, albeit one that is manageable.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Natalie

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020

Simplified Patient Registration
Pros

A comprehensive office package for patient chart maintenance streamlines administrative tasks.

Cons

The presence of multiple folders for passport archives complicates the process of finding documentation for patient records during chart audits.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Melissa

Medical Practice, 11-50 employees

More than a year

Aug 01, 2020

REVIEW MEDICAL PASSPORT
Pros

Enhanced medical history prompts ensure thoroughness in patient preparation for surgery.

Cons

There is a learning curve associated with becoming more productive with the software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TERESA

Medical Practice, 51-100 employees

More than a year

Aug 01, 2020

REGISTRER USER
Pros

It provides essential information for surgery patients, contributing to a streamlined pre-surgery process.

Cons

Implementing mandatory completion of information fields before allowing patients to proceed could enhance data completeness.

Ease of use

10

Value for money

10

Customer Support

4

Functionality

10

MARIA

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

OMP REVIEW
Pros

Ease of information review and responsive customer service enhance user experience.

Cons

Streamlining the process of removing uploaded patients from the list and limiting the display of local area facilities could improve user experience and reduce patient confusion.

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

BETTY

Medical Practice, 11-50 employees

More than a year

Aug 01, 2020

ONE MEDICAL PASSPORT IS GREAT!!
Pros

The software's user-friendly interface and continuous improvement efforts contribute to patient satisfaction.

Cons

There are no significant drawbacks to report regarding the software, as any issues encountered are promptly addressed by the support team.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CARINA

Hospital & Health Care, 11-50 employees

More than a year

Aug 01, 2020

Perfect for ASC's
Pros

Its daily utility is underscored by easy form completion and access to patient medical histories, aiding in proactive patient care.

Cons

Our medical history may be overly extensive for the outpatient surgeries we typically perform.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Cindy

Medical Practice, 51-100 employees

More than a year

Aug 01, 2020

Highly Recommend
Pros

With almost 15 years of experience using OMP, it continues to simplify daily tasks, serving as an invaluable tool for professionals and patients alike.

Cons

No negative experiences or feedback regarding One Medical Passport come to mind.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Theresa

Hospital & Health Care, 51-100 employees

More than a year

Aug 01, 2020