One Medical Passport Reviews

“Key feature for patient communication

Pros

The feature that lets me contact multiple patients at once makes my communication process more efficient. It helps me manage conversations better and saves time.

Cons

The issue of timely communication with OCTA and Advantix needs to be addressed.

“Easy to use

Pros

Accessing medical history is made easier with a simple interface, where I can quickly select and click on options to get the information I need.

Cons

Incorporating surgical procedures as clickable options would be helpful for me, as it would streamline the process of selecting previous surgeries.

“Effective template for collecting patient history

Pros

The questionnaire format provides a detailed template for collecting patient history, which is especially helpful for surgical procedures.

Cons

Having a single, unified location to access all passports, whether updated or not, would improve efficiency. Right now, finding passports can be confusing, as they may be in different sections depending on their download status or date.

“Great automation

Pros

The automation feature removes the need for repetitive manual tasks, making the process smoother for me and expanding its use beyond just clinical applications. Since it is web-based, it meets my expectations and improves overall usability.

Cons

Patients may feel overwhelmed by the amount of data we request from them.

“Customizable software

Pros

OMP is tailored to meet our specific needs and provides a user-friendly experience. It displays a complete review of information on a single page, which is especially helpful for physicians.

Cons

A significant drawback of the software is its inability to integrate with the new EMR system.

“Easy-to-use software

Pros

The software's interactive design makes it easy for me to use, with patient history well-organized for quick access and reference.

Cons

If I do not use the system for more than a few weeks, it locks me out, and I need a supervisor's help to reset my access.

“Impressive system setup

Pros

The system setup is impressive, providing customizable search options and making it easy to make changes without needing to restart.

Cons

Simplifying the search functionality to allow searches by date of birth, instead of just last name, would improve my experience, especially when there are discrepancies between the name used in OMP and the patient's actual name.

“User-friendly interface with easy navigation

Pros

Its ease of navigation and simplicity make it easy for me to use, with checkboxes allowing for quick input and options to add more information when needed.

Cons

I often see patients having difficulty inputting their medications, which leads to frustration and the need for them to bring their medication lists on the day of surgery.

“Streamlining surgery centers

Pros

It greatly helps surgery centers by electronically capturing detailed health histories from patients before surgery, which reduces the time staff spends on manual tasks. Ongoing updates and improvements further enhance its functionality.

Cons

Some of my patients, especially older ones and those with basic computer skills, find the software confusing and require a lot of assistance from the staff.

“Smooth training for new users

Pros

The user-friendly design of the product made it easy for my team members, who were unfamiliar with computer programs, to adopt and learn how to use it smoothly.

Cons

Although the onboarding process is generally smooth, thanks to excellent customer service, I occasionally face compatibility issues between OMP and our HST software.

“Seamless integration

Pros

The seamless integration with our scheduling system and its accessibility for physicians' offices both contribute to its effectiveness.

Cons

The extra costs for changing or adding questions create an additional expense for me.

“Simple, Effective solution

Pros

The simplicity of Omp makes it a preferred choice for both my staff and patients, ensuring smooth information transfer to our EMR system.

Cons

Although setup was time-consuming, the benefits justify the effort invested.

“Complete solution

Pros

Its coverage of all the essential aspects needed for surgery appointments, along with multi-language support and a user-friendly interface, caters to the diverse needs of my patients.

Cons

The time it takes for patients to complete the software can be longer because of repetitive questions and long medication lists.

“Saving time and reducing paperwork

Pros

By streamlining patient communication and allowing for online questionnaire completion, the software saves me time and reduces paperwork.

Cons

The challenges I face with resetting passwords initially and the system's automatic lockout after 30 days of inactivity create inconveniences for me as an occasional user.

“Accessible interface

Pros

Its smooth navigation and user-friendly interface make it easy for me to use.

Cons

I often hear patients complain that the software is too lengthy.

“Effective interaction features

Pros

Engage effectively helps me communicate with patients, providing updated and efficient ways to interact.

Cons

Even though I occasionally find missing or incorrect components, the OMP team is responsive to feedback and supports implementing changes.

“Outstanding customer support

Pros

The company's proactive approach in helping me with setup and offering ongoing support, along with integrated pre-op communication channels, improves overall efficiency and enhances the patient experience.

Cons

Duplicated or hard-to-find information, like patient names and warnings from medical passports, negatively impacts my user experience.

“Without hesitation, I recommend OMP!

Pros

The software's practicality, focusing on essential features without added complexity, along with outstanding customer support, really sets it apart from other products.

Cons

The removal of the Big Board feature, due to the inclusion of a similar function in our new EMR, is a minor drawback for me.

“Not a generic solution

Pros

One Medical Passport's customizable design allows me to tailor it to specific requirements, rather than being limited to a one-size-fits-all approach.

Cons

I cannot fully realize the software's potential because our facility does not use an EHR system.

“I LOVE IT!!!!!

Pros

The ease of use, smooth implementation and customization options, along with responsive customer service, all contribute to a positive experience for me as a user.

Cons

The large number of choices within the software can be overwhelming for me.