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Pros

  • Efficient appointment scheduling

  • Intuitive user interface

  • Great for physical therapy practices

Cons

  • Limited reporting capabilities

  • Occasional system slowdowns

  • Delayed customer support

Total 50 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

28%

3

Stars

8%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mary

Medical Practice, 1-10 employees

More than a year

5.0
July 2024

Great overall EMR

Pros

I really like the ease of having all tasks in one place scheduling, reminders, charting, home programs, invoicing and payment recording.

Cons

I find myself creating custom treatments for ones not available in the system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

G

Gurjit

Medical Practice, 11-50 employees

Less than a year

5.0
July 2024

Review of Optimis

Pros

The drop-down menu, favorite button, and quick options are user-friendly and assist with suggesting diagnoses.

Cons

Quickly finding anything needed can be challenging. You have to put exact wording is necessary for accurate results.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Isabel

Medical Practice, 51-100 employees

Less than 6 months

5.0
April 2024

System is very easy to use

Pros

Navigating through tabs is seamless, and templates save valuable time.

Cons

The system lacks the ability to include degrees in the range of motion for patterns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alicia

Medical Practice, 11-50 employees

More than a year

5.0
April 2024

Everyone at OptimisPT is the Best!

Pros

The staff members exhibit a high level of professionalism and pleasant demeanor.

Cons

I have no negative feedback to share, everyone on the team is exceptional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gabriela

Not Specified, 51-100 employees

Less than 6 months

5.0
April 2024

OptimisPT is great !!!

Pros

Completing daily SOAP notes is not a hassle anymore and this is something that I love.

Cons

Completing initial evaluations can be a time consuming process.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

J

Jenna

Medical Practice, 51-100 employees

Less than 6 months

4.0
April 2024

OptimisPT Review

Pros

I find OptimisPT particularly beneficial in our organization due to its industry-specific user-friendliness.

Cons

My main gripe with OptimisPT is the limitation in applying payments to specific dates of service, as it only allows chronological application via Tebra integration.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

N

Nicole

Not Specified, 51-100 employees

Less than 6 months

4.0
April 2024

Front Desk Scheduling User

Pros

Managing scheduling, payments, and other tasks is pretty, thanks to its user-friendly interface.

Cons

Inputting authorizations on OptimisPT is not very user-friendly as it can be confusing and challenging to manage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Paola

Not Specified, 51-100 employees

Less than 6 months

4.0
April 2024

Great for PT

Pros

Transitioning to OptimisPT has been significantly easier compared to our previous system.

Cons

Filling out initial evaluations can be a time-consuming process.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

R

Romeo

Medical Practice, 51-100 employees

Less than 6 months

5.0
April 2024

Physical Therapy

Pros

The functionality and simplicity provided by OptimisPT are unmatched.

Cons

So far, OptimisPT served us excellently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lourdes

Medical Practice, 51-100 employees

Less than a year

5.0
April 2024

Amazing EMR system

Pros

OptimisPT excels in user-friendliness for scheduling, appointment tracking and note completion on the same day.

Cons

My only complaint about OptimisPT is that canceled appointments remain on the schedule.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heather

Medical Practice, 11-50 employees

More than a year

4.0
April 2024

Good price for part time therapists with good overall functionalities

Pros

The program allows customization without excessive clicking. It offers options for creating templates, typing SOAP notes, ensuring compliance through auditing functions and cost-effective usage for practices with part-time therapists.

Cons

It lacks automatic processes for tracking authorizations, prioritizing patients on the waitlist, autodialing to fill schedule gaps, AI integration for visit audio recordings, and billing automation features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

S

Stefani

Not Specified, 51-100 employees

Less than a year

5.0
April 2024

Best I've used

Pros

The simplicity, carry-over features and ease of note-taking are standout features.

Cons

The organization of holds could be improved for better categorization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Medical Practice, 11-50 employees

Less than 6 months

5.0
April 2024

OptimusPT review

Pros

Once customized, patient charting is far simpler compared to other EMR software options.

Cons

Integrating home exercises into the chart feels somewhat cumbersome.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N

Nikki

Not Specified, 51-100 employees

Less than 6 months

5.0
April 2024

Optimis PT

Pros

OptimisPT is user-friendly, especially for SOAP notes and functions seamlessly across all devices.

Cons

Dealing with billing holds can be complex at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Medical Practice, 11-50 employees

Less than a year

4.0
April 2024

Billing Perspective of OptimisPT

Pros

Claim scrubbing is simple with OptimisPT, presenting necessary information without excessive navigation to other sections.

Cons

I dislike the need to undo a meeting to modify missed information or post-finalized updates. An online scheduling platform would be a beneficial addition.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Meagan

Hospital & Health Care, 11-50 employees

More than a year

5.0
April 2024

Magna Employee Review

Pros

Learning to use it is pretty easy and the layout of the SOAP notes is logical.

Cons

Occasionally, the system responds slowly and may have issues saving notes quickly which impact scheduling and documentation efficiency.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

B

Brian

Medical Practice, 11-50 employees

More than a year

4.0
April 2024

MagnaReview

Pros

Scheduling and the ability to send text messages and faxes are standout features.

Cons

Promised time frames on flow sheets were extended and it is something that effects workflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Angel

Medical Practice, 1-10 employees

Less than a year

5.0
April 2024

OptimisPT for small outpatient physical therapy

Pros

Customer service responds promptly and has always resolved any queries I have had about the product. We haven't encountered any technical issues so far.

Cons

The absence of a mobile/tablet version makes on-the-go POS documentation and scheduling challenging.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

G

Genesis

Medical Practice, 11-50 employees

Less than 6 months

4.0
March 2024

Optimis PT

Pros

OptimisPTs organizational features facilitate easy navigation.

Cons

Searching for a patient's name in the scheduling page doesn't always display all relevant results, causing inconvenience when in a rush.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

D

Darlene

Medical Practice, 51-100 employees

Less than a year

4.0
March 2024

Review for OptimisPT

Pros

Quick and easy access to patient schedules and information is the key, which this system provides.

Cons

At times, the system runs slowly and displays errors when loading pages.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9