OptimisPT is a comprehensive physical therapy EMR software that streamlines documentation, billing, and scheduling. Based on OptimisPT reviews, the system offers functionality to develop and manage treatment plans, customize forms and reports, and submit insurance claims accurately. Reviewers also highlight features like telehealth integration, patient portals, and analytics dashboards, though some mention initial implementation challenges. Overall, OptimisPT provides physical therapy practices with tools to optimize their operations.
OptimisPT Reviews
Pros
Efficient appointment scheduling
Intuitive user interface
Great for physical therapy practices
Cons
Limited reporting capabilities
Occasional system slowdowns
Delayed customer support
Total 50 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars28%
3
Stars8%
2
Stars4%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mary
Medical Practice, 1-10 employees
More than a year
“Great overall EMR
Pros
I really like the ease of having all tasks in one place scheduling, reminders, charting, home programs, invoicing and payment recording.
Cons
I find myself creating custom treatments for ones not available in the system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gurjit
Medical Practice, 11-50 employees
Less than a year
“Review of Optimis
Pros
The drop-down menu, favorite button, and quick options are user-friendly and assist with suggesting diagnoses.
Cons
Quickly finding anything needed can be challenging. You have to put exact wording is necessary for accurate results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Isabel
Medical Practice, 51-100 employees
Less than 6 months
“System is very easy to use
Pros
Navigating through tabs is seamless, and templates save valuable time.
Cons
The system lacks the ability to include degrees in the range of motion for patterns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alicia
Medical Practice, 11-50 employees
More than a year
“Everyone at OptimisPT is the Best!
Pros
The staff members exhibit a high level of professionalism and pleasant demeanor.
Cons
I have no negative feedback to share, everyone on the team is exceptional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriela
Not Specified, 51-100 employees
Less than 6 months
“OptimisPT is great !!!
Pros
Completing daily SOAP notes is not a hassle anymore and this is something that I love.
Cons
Completing initial evaluations can be a time consuming process.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jenna
Medical Practice, 51-100 employees
Less than 6 months
“OptimisPT Review
Pros
I find OptimisPT particularly beneficial in our organization due to its industry-specific user-friendliness.
Cons
My main gripe with OptimisPT is the limitation in applying payments to specific dates of service, as it only allows chronological application via Tebra integration.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Nicole
Not Specified, 51-100 employees
Less than 6 months
“Front Desk Scheduling User
Pros
Managing scheduling, payments, and other tasks is pretty, thanks to its user-friendly interface.
Cons
Inputting authorizations on OptimisPT is not very user-friendly as it can be confusing and challenging to manage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Paola
Not Specified, 51-100 employees
Less than 6 months
“Great for PT
Pros
Transitioning to OptimisPT has been significantly easier compared to our previous system.
Cons
Filling out initial evaluations can be a time-consuming process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Romeo
Medical Practice, 51-100 employees
Less than 6 months
“Physical Therapy
Pros
The functionality and simplicity provided by OptimisPT are unmatched.
Cons
So far, OptimisPT served us excellently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lourdes
Medical Practice, 51-100 employees
Less than a year
“Amazing EMR system
Pros
OptimisPT excels in user-friendliness for scheduling, appointment tracking and note completion on the same day.
Cons
My only complaint about OptimisPT is that canceled appointments remain on the schedule.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Medical Practice, 11-50 employees
More than a year
“Good price for part time therapists with good overall functionalities
Pros
The program allows customization without excessive clicking. It offers options for creating templates, typing SOAP notes, ensuring compliance through auditing functions and cost-effective usage for practices with part-time therapists.
Cons
It lacks automatic processes for tracking authorizations, prioritizing patients on the waitlist, autodialing to fill schedule gaps, AI integration for visit audio recordings, and billing automation features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Stefani
Not Specified, 51-100 employees
Less than a year
“Best I've used
Pros
The simplicity, carry-over features and ease of note-taking are standout features.
Cons
The organization of holds could be improved for better categorization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Medical Practice, 11-50 employees
Less than 6 months
“OptimusPT review
Pros
Once customized, patient charting is far simpler compared to other EMR software options.
Cons
Integrating home exercises into the chart feels somewhat cumbersome.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nikki
Not Specified, 51-100 employees
Less than 6 months
“Optimis PT
Pros
OptimisPT is user-friendly, especially for SOAP notes and functions seamlessly across all devices.
Cons
Dealing with billing holds can be complex at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Medical Practice, 11-50 employees
Less than a year
“Billing Perspective of OptimisPT
Pros
Claim scrubbing is simple with OptimisPT, presenting necessary information without excessive navigation to other sections.
Cons
I dislike the need to undo a meeting to modify missed information or post-finalized updates. An online scheduling platform would be a beneficial addition.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Meagan
Hospital & Health Care, 11-50 employees
More than a year
“Magna Employee Review
Pros
Learning to use it is pretty easy and the layout of the SOAP notes is logical.
Cons
Occasionally, the system responds slowly and may have issues saving notes quickly which impact scheduling and documentation efficiency.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Brian
Medical Practice, 11-50 employees
More than a year
“MagnaReview
Pros
Scheduling and the ability to send text messages and faxes are standout features.
Cons
Promised time frames on flow sheets were extended and it is something that effects workflow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Angel
Medical Practice, 1-10 employees
Less than a year
“OptimisPT for small outpatient physical therapy
Pros
Customer service responds promptly and has always resolved any queries I have had about the product. We haven't encountered any technical issues so far.
Cons
The absence of a mobile/tablet version makes on-the-go POS documentation and scheduling challenging.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Genesis
Medical Practice, 11-50 employees
Less than 6 months
“Optimis PT
Pros
OptimisPTs organizational features facilitate easy navigation.
Cons
Searching for a patient's name in the scheduling page doesn't always display all relevant results, causing inconvenience when in a rush.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Darlene
Medical Practice, 51-100 employees
Less than a year
“Review for OptimisPT
Pros
Quick and easy access to patient schedules and information is the key, which this system provides.
Cons
At times, the system runs slowly and displays errors when loading pages.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9