softwareOPUS EHR Software Reviews
21 Reviews
Overall Rating
4.7
21 Reviews
Rating Distribution
5
(15)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.7
21 Reviews
Rating Distribution
5
(15)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
User Friendly
User Friendly
Pros
I appreciate that OPUS is user-friendly, with a logical format that's easy to grasp. The support provided by our Project Manager, [sensitive content hidden], has greatly facilitated the implementation process.
Cons
The scheduling system falls short of our needs and presents challenges, particularly with printing client schedules and distinguishing between new intakes and existing clients. However, we've been informed of upcoming updates that may address some of these issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Elma
Mental Health Care, 11-50 employees
Less than 6 months
Aug 01, 2023
Easy to use
Easy to use
Pros
It's a very user-friendly program. Everything you need is just a click away.
Cons
Some functions are difficult to locate and require some effort to access.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Michel
Hospital & Health Care, 51-100 employees
More than a year
Jun 01, 2023
I love this program
I love this program
Pros
This program has greatly facilitated the launch of my other business, and I highly recommend it to everyone.
Cons
While the software is generally easy to use, it can become difficult if you complicate it. However, the platform's layout simplifies the process of choosing from the various items, rates, and programs offered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shay
Civic & Social Organization, 11-50 employees
N/A
May 01, 2023
OPUS Review
OPUS Review
Pros
Although it was initially challenging to get started, once the necessary elements were implemented, it became easy to use, particularly because it's a Mental Health EHR rather than a Medical EHR.
Cons
I would like the ability to extract the specific data required by our organization, rather than being limited to what is available in the EHR system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Mental Health Care, 11-50 employees
More than a year
May 01, 2023
Great asset
Great asset
Pros
The ease of use, portability, and accessibility are major benefits.
Cons
There weren't many drawbacks to the program.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Donald
Mental Health Care, 1-10 employees
More than a year
Dec 01, 2022
Outstanding and Getting Better
Outstanding and Getting Better
Pros
Virtually every aspect is customizable, and the support and customer service are highly responsive and helpful for users of all skill levels.
Cons
Currently, the software seems best suited for outpatient clinics, but efforts are being made to enhance its suitability for inpatient use.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Tom
Hospital & Health Care, 51-100 employees
Less than 6 months
Dec 01, 2022
Great idea
Great idea
Pros
It's easy to use and self-explanatory, making it a great program for this field.
Cons
It took some time for the program to load over the internet.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Annareese
Mental Health Care, 51-100 employees
Less than a year
Dec 01, 2022
OPUS for Substance Abuse Charting
OPUS for Substance Abuse Charting
Pros
Navigating within OPUS is easy, and it has significantly improved our ability to chart patient records.
Cons
Implementing alerts from UR updates could enhance operations and billing processes.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Nurys
Mental Health Care, 51-100 employees
More than a year
Feb 01, 2022
Easier Softer Way
Easier Softer Way
Pros
OPUS helps me stay organized, although there's room for improvement in terms of scheduling.
Cons
A dashboard feature on the software that informs employees of tasks for the day would be beneficial.
Ease of use
10
Value for money
2
Customer Support
7
Functionality
8
Melissa
Facilities Services, 101-500 employees
Less than a year
Feb 01, 2022
Opus Clinical PT user evaluation notes
Opus Clinical PT user evaluation notes
Pros
It's very intuitive and guides you through each step with ease, whether you're working on notes, evaluations, or assessments. Searching for client documents is also efficient and straightforward.
Cons
So far, I haven't encountered any issues with Opus. I began using it with minimal training, as it guides users through the process effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristi
Hospital & Health Care, 101-500 employees
Less than a year
Feb 01, 2022
Opus
Opus
Pros
The software is very user-friendly, and the support team is always available and willing to help with any issues.
Cons
It's challenging to find anything negative about this software. While it may have technical issues occasionally, the support team is quick to address and resolve them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Timothy
Health, Wellness and Fitness, 11-50 employees
More than a year
Sep 01, 2019
A OK!
A OK!
Pros
I appreciate the ease of navigation within the program, with each needed area readily accessible. Additionally, the customer service from the Opus team has been excellent.
Cons
Initially designed for residential facilities, it required some customization to suit our outpatient needs, which took some time but was expected.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
sarah
Individual & Family Services, 1-10 employees
Less than a year
Sep 01, 2019
If your EMR doesn't work like Opus, you need to switch
If your EMR doesn't work like Opus, you need to switch
Pros
The ease of use, customer service, and mobile accessibility are standout features.
Cons
We haven't experienced any issues with Opus EMR and are satisfied with its performance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yanio
Health, Wellness and Fitness, 101-500 employees
More than a year
Sep 01, 2019
Opus is the very best in EMR for treatment centers
Opus is the very best in EMR for treatment centers
Pros
OPUS is user-friendly and provides all the necessary information at the click of a mouse or on your phone. It allows me to keep track of my staff's activities around the clock, and I couldn't imagine going back to the EMR we used before.
Cons
No drawbacks to report; everything has been functioning smoothly, and the support team is readily available to address any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Health, Wellness and Fitness, 51-100 employees
More than a year
Sep 01, 2019
EMR Made Easy!
EMR Made Easy!
Pros
OPUS is fantastic for both clinical and operational purposes. The interface makes entering group progress notes fast and thorough. The support team is quick to address any help requests, ensuring smooth operation.
Cons
I haven't encountered any issues or drawbacks with OPUS.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Hospital & Health Care, 11-50 employees
Less than a year
Jul 01, 2019
Love the Customer Support and Customization!
Love the Customer Support and Customization!
Pros
The level of customer support from OPUS is exceptional, particularly when implementing new features into the platform. The system ensures that important aspects of client care are well-documented, with safeguards in place to prevent oversight. Overall, the functionality is impressive.
Cons
Nothing negative to report at the moment.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Emily
Hospital & Health Care, 11-50 employees
Less than a year
Jul 01, 2019
Document with Ease and Efficiency
Document with Ease and Efficiency
Pros
Charting with OPUS is simple and convenient. The platform was customized to meet our clients' needs regarding meal and caloric intake documentation. The support team is always available to assist if needed.
Cons
No issues to report; working with OPUS has been straightforward and hassle-free.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Emily
Hospital & Health Care, 11-50 employees
More than a year
Jul 01, 2019
Amazing!
Amazing!
Pros
This is the best EMR I've ever used, and all departments at my company agree. It's easy to learn, use, and navigate.
Cons
I can't think of anything negative; the software has met all our requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cory
Hospital & Health Care, 51-100 employees
More than a year
Jul 01, 2019
OPUS Review
OPUS Review
Pros
OPUS EMR offers easy accessibility and user-friendliness, allowing for seamless cross-referencing of clinical, case management, medical, and demographic information within client files. The internal assessment feature, OMT, facilitates accurate risk assessment throughout treatment. The quality of clinical documentation is evidence-based, and as a manager, I appreciate the ability to review and process documents efficiently.
Cons
It would be helpful if documents could automatically populate intake information throughout the file.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah
Hospital & Health Care, 11-50 employees
More than a year
Jul 01, 2019
OPUS REVIEW
OPUS REVIEW
Pros
The support provided by OPUS is exceptional, and the system is user-friendly and available 24/7. Issues are addressed promptly, with corrections made within 24 hours.
Cons
Occasionally, there are glitches, and updates may introduce new issues. There have been instances of group notes displaying incorrect times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
andea
Mental Health Care, 101-500 employees
More than a year
Jul 01, 2019
Exceptional EMR Customization and Service
Exceptional EMR Customization and Service
Pros
I appreciate the ease of navigation within the program and the excellent customer service provided by the Opus team.
Cons
We haven't received any negative feedback at this time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jared
Mental Health Care, 11-50 employees
More than a year
Jul 01, 2019
Filters
User Friendly
User Friendly
Pros
I appreciate that OPUS is user-friendly, with a logical format that's easy to grasp. The support provided by our Project Manager, [sensitive content hidden], has greatly facilitated the implementation process.
Cons
The scheduling system falls short of our needs and presents challenges, particularly with printing client schedules and distinguishing between new intakes and existing clients. However, we've been informed of upcoming updates that may address some of these issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Elma
Mental Health Care, 11-50 employees
Less than 6 months
Aug 01, 2023
Easy to use
Easy to use
Pros
It's a very user-friendly program. Everything you need is just a click away.
Cons
Some functions are difficult to locate and require some effort to access.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Michel
Hospital & Health Care, 51-100 employees
More than a year
Jun 01, 2023
I love this program
I love this program
Pros
This program has greatly facilitated the launch of my other business, and I highly recommend it to everyone.
Cons
While the software is generally easy to use, it can become difficult if you complicate it. However, the platform's layout simplifies the process of choosing from the various items, rates, and programs offered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shay
Civic & Social Organization, 11-50 employees
N/A
May 01, 2023
OPUS Review
OPUS Review
Pros
Although it was initially challenging to get started, once the necessary elements were implemented, it became easy to use, particularly because it's a Mental Health EHR rather than a Medical EHR.
Cons
I would like the ability to extract the specific data required by our organization, rather than being limited to what is available in the EHR system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Mental Health Care, 11-50 employees
More than a year
May 01, 2023
Great asset
Great asset
Pros
The ease of use, portability, and accessibility are major benefits.
Cons
There weren't many drawbacks to the program.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Donald
Mental Health Care, 1-10 employees
More than a year
Dec 01, 2022
Outstanding and Getting Better
Outstanding and Getting Better
Pros
Virtually every aspect is customizable, and the support and customer service are highly responsive and helpful for users of all skill levels.
Cons
Currently, the software seems best suited for outpatient clinics, but efforts are being made to enhance its suitability for inpatient use.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Tom
Hospital & Health Care, 51-100 employees
Less than 6 months
Dec 01, 2022
Great idea
Great idea
Pros
It's easy to use and self-explanatory, making it a great program for this field.
Cons
It took some time for the program to load over the internet.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Annareese
Mental Health Care, 51-100 employees
Less than a year
Dec 01, 2022
OPUS for Substance Abuse Charting
OPUS for Substance Abuse Charting
Pros
Navigating within OPUS is easy, and it has significantly improved our ability to chart patient records.
Cons
Implementing alerts from UR updates could enhance operations and billing processes.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Nurys
Mental Health Care, 51-100 employees
More than a year
Feb 01, 2022
Easier Softer Way
Easier Softer Way
Pros
OPUS helps me stay organized, although there's room for improvement in terms of scheduling.
Cons
A dashboard feature on the software that informs employees of tasks for the day would be beneficial.
Ease of use
10
Value for money
2
Customer Support
7
Functionality
8
Melissa
Facilities Services, 101-500 employees
Less than a year
Feb 01, 2022
Opus Clinical PT user evaluation notes
Opus Clinical PT user evaluation notes
Pros
It's very intuitive and guides you through each step with ease, whether you're working on notes, evaluations, or assessments. Searching for client documents is also efficient and straightforward.
Cons
So far, I haven't encountered any issues with Opus. I began using it with minimal training, as it guides users through the process effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristi
Hospital & Health Care, 101-500 employees
Less than a year
Feb 01, 2022
Opus
Opus
Pros
The software is very user-friendly, and the support team is always available and willing to help with any issues.
Cons
It's challenging to find anything negative about this software. While it may have technical issues occasionally, the support team is quick to address and resolve them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Timothy
Health, Wellness and Fitness, 11-50 employees
More than a year
Sep 01, 2019
A OK!
A OK!
Pros
I appreciate the ease of navigation within the program, with each needed area readily accessible. Additionally, the customer service from the Opus team has been excellent.
Cons
Initially designed for residential facilities, it required some customization to suit our outpatient needs, which took some time but was expected.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
sarah
Individual & Family Services, 1-10 employees
Less than a year
Sep 01, 2019
If your EMR doesn't work like Opus, you need to switch
If your EMR doesn't work like Opus, you need to switch
Pros
The ease of use, customer service, and mobile accessibility are standout features.
Cons
We haven't experienced any issues with Opus EMR and are satisfied with its performance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yanio
Health, Wellness and Fitness, 101-500 employees
More than a year
Sep 01, 2019
Opus is the very best in EMR for treatment centers
Opus is the very best in EMR for treatment centers
Pros
OPUS is user-friendly and provides all the necessary information at the click of a mouse or on your phone. It allows me to keep track of my staff's activities around the clock, and I couldn't imagine going back to the EMR we used before.
Cons
No drawbacks to report; everything has been functioning smoothly, and the support team is readily available to address any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Health, Wellness and Fitness, 51-100 employees
More than a year
Sep 01, 2019
EMR Made Easy!
EMR Made Easy!
Pros
OPUS is fantastic for both clinical and operational purposes. The interface makes entering group progress notes fast and thorough. The support team is quick to address any help requests, ensuring smooth operation.
Cons
I haven't encountered any issues or drawbacks with OPUS.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Hospital & Health Care, 11-50 employees
Less than a year
Jul 01, 2019
Love the Customer Support and Customization!
Love the Customer Support and Customization!
Pros
The level of customer support from OPUS is exceptional, particularly when implementing new features into the platform. The system ensures that important aspects of client care are well-documented, with safeguards in place to prevent oversight. Overall, the functionality is impressive.
Cons
Nothing negative to report at the moment.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Emily
Hospital & Health Care, 11-50 employees
Less than a year
Jul 01, 2019
Document with Ease and Efficiency
Document with Ease and Efficiency
Pros
Charting with OPUS is simple and convenient. The platform was customized to meet our clients' needs regarding meal and caloric intake documentation. The support team is always available to assist if needed.
Cons
No issues to report; working with OPUS has been straightforward and hassle-free.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Emily
Hospital & Health Care, 11-50 employees
More than a year
Jul 01, 2019
Amazing!
Amazing!
Pros
This is the best EMR I've ever used, and all departments at my company agree. It's easy to learn, use, and navigate.
Cons
I can't think of anything negative; the software has met all our requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cory
Hospital & Health Care, 51-100 employees
More than a year
Jul 01, 2019
OPUS Review
OPUS Review
Pros
OPUS EMR offers easy accessibility and user-friendliness, allowing for seamless cross-referencing of clinical, case management, medical, and demographic information within client files. The internal assessment feature, OMT, facilitates accurate risk assessment throughout treatment. The quality of clinical documentation is evidence-based, and as a manager, I appreciate the ability to review and process documents efficiently.
Cons
It would be helpful if documents could automatically populate intake information throughout the file.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah
Hospital & Health Care, 11-50 employees
More than a year
Jul 01, 2019
OPUS REVIEW
OPUS REVIEW
Pros
The support provided by OPUS is exceptional, and the system is user-friendly and available 24/7. Issues are addressed promptly, with corrections made within 24 hours.
Cons
Occasionally, there are glitches, and updates may introduce new issues. There have been instances of group notes displaying incorrect times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
andea
Mental Health Care, 101-500 employees
More than a year
Jul 01, 2019
Exceptional EMR Customization and Service
Exceptional EMR Customization and Service
Pros
I appreciate the ease of navigation within the program and the excellent customer service provided by the Opus team.
Cons
We haven't received any negative feedback at this time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jared
Mental Health Care, 11-50 employees
More than a year
Jul 01, 2019