Overall Rating

4

1 Review(s)

Rating Distribution

5

star

4

star

(1)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

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Improving but not there yet
Pros

In the beginning, we thought the software is not for us but with time we were able to unlock its true potential. The softwares interface is quite intuitive and made the transition from our previous EMR system quite smooth. The integrated patient management features are excellent, which helps us a lot and even saves us time. I particularly like the customizable templates for pediatric care which save a lot of time and ensure consistency in our records. The cloud-based system ensures that we can access patient data from anywhere, which is a huge plus for our practice.

Cons

While Pediatrics-Cloud offers many great features, there are a few areas that still need improvement. Like we still faced some challenges integrating it with our existing billing software. Customer support is generally responsive but we did experience delays during busy hours, which was frustrating. Additionally, some of the advanced reporting features are not as robust as we had hoped due to which we had to rely on external tools for comprehensive data analysis.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

Bryce

Hospital & Health Care, 51-100 employees

Less than a year

June 2024