Phreesia Reviews

Pros

It is user-friendly for all ages, expediting check-in and reducing front desk wait times.

Cons

The only drawback I have noticed is the presence of ads at the end of the interview.

Pros

For me implementation was smooth with Phreesia's assistance. Real-time benefits verification and payment notifications improve collections and administrative capabilities.

Cons

It is worth noting that certain insurance companies do not verify through Phreesia, which can be inconvenient.

Pros

Putting the check-in process in patients' hands ensures accurate registration and paperless transactions, including copay payments and balance setup.

Cons

Assisting patients, especially the elderly, in adapting to the check-in board posed a challenge initially. However, working with Phreesia's account representative helped streamline patient interviews.

Pros

The ability for patients to complete forms swiftly and pay copays on the pad is invaluable, especially for ortho patients in splints or casts.

Cons

I find that the ads appearing at the end of interviews tend to confuse patients and might come across as sales pitches.

Pros

I love their features like the live dashboard and mobile check-in streamline processes, allowing for self-service payments and balances without staff involvement.

Cons

I have encountered difficulty in adjusting the interview structure to suit our needs. Additionally, the tablet's design feels cumbersome, and patients aren't fond of the advertisements.

Pros

This software do amazing for us ,consistent copay collection has notably improved our practice's revenue. Pre-visit options benefit both staff and patients.

Cons

In my experience, there is room for improvement in integrating insurance software. It is essential for support to respond more promptly to critical issues.

Pros

Their Organized forms tailored to patient age directly integrate into the Intergy EMR, leading to increased revenue and easy information updates.

Cons

I've noticed that glitches in Greenway can disrupt Phreesia's functionality.

Pros

Initially well-received by clients and staff with a short learning curve, but closer scrutiny revealed shortcomings in billing. Now, it's causing posting issues due to its limitations.

Cons

Their transaction fees are high, and resolution is difficult to obtain.

Pros

Nothing Positive. poor support and usability, especially in busy settings like urgent care, coupled with billing and refund issues, make it a regrettable choice for me.

Cons

We've had no negative experiences with Phreesia or its staff.