Phreesia software transforms patient intake and engagement with its innovative platform. Renowned for its user-friendly design and comprehensive features, it optimizes workflows in healthcare settings. Phreesia stands out as a distinctive choice for professionals seeking efficient and patient-centric solutions. Unlock its potential for your practice. 

Phreesia Software Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

View All Specifications

What is Phreesia Software?

Overview

Phreesia software is a top-rated patient intake management solution designed to help healthcare businesses enhance clinical care and optimize their staffing. This SaaS platform offers a robust suite of features that includes appointment scheduling, medical billing, patient registration, and more. It allows healthcare providers to check benefit entitlements, communicate with patients, conduct insurance eligibility verification, and collect online payments.

The Phreesia healthcare IT application won 2021 best in KLAS solution for Patient Intake Management. It gives practices access to a wide variety of solutions to streamline the patient intake process. Medical professionals can also manage and organize health campaigns to boost patient engagement. The software allows patients to participate actively throughout their care process – from intake to billing to post-visit – giving healthcare experts enough time to do what matters the most.  

Further, administrators can easily track average registration time and client satisfaction levels in a centralized dashboard. It also improves the financial health of a healthcare organization by offering automated collections, flexible patient billing options, and more.

Phreesia Software Pricing

Phreesia Pricing structure is based on the subscription-based model. The exact pricing details for the software are available on request. You can contact the vendor to obtain Phreesia medical software cost information.  

Software Demo

You can see this software in action by simply scheduling a demo. A comprehensive product demo will let you see how intuitive Phreesia app is to use and explore its features in real-time.

Reviews

This system has been well-reviewed across most sites. The healthcare IT solution is lauded for its wealth of features, intuitive interface, and comprehensive suite of patient intake tools. However, some users felt the glitches and bugs in the software were frustrating. Overall, it is an all-inclusive, user-friendly patient intake management solution.

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Our Thoughts

Phreesia is a powerful medical scheduling and patient intake management platform ideal for healthcare organizations looking to improve population health, optimize practice efficiency and lower costs.

Phreesia Software Features

A solid patient intake process helps ensure the accurate electronic management of patients' documentation and registration. The Phreesia EMR software helps clinicians complete all of the necessary intake tasks for their patients without requiring an army of staff. Its automated platform standardizes and streamlines the intake process across a system and provides a personalized experience to each patient.

Phreesia software provides simple, streamlined patient appointment scheduling and management. It allows patients to schedule their in-person or telehealth appointments and eases the burden on clinic schedulers. Practices can also save staff time, reduce no-shows, and ensure a better patient experience with automated appointment reminders.

The application provides valuable, real-time clinical, financial, and operational insights to its users. Practices can leverage these insights to calculate the volume of incoming patient appointment requests, get a clearer picture of the entire intake process, track payment volumes by location, and more.

Pros and Cons of Phreesia Software

Pros

  • User-friendly interface for seamless navigation
  • Streamlines patient registration and check-in processes
  • Automates appointment scheduling and confirmations
  • Offers insights and analytics to optimize operations
  • Responsive customer support

Cons

  • Potential learning curve for new users, according to some Phreesia reviews
  • Some marketing tools could be improved
  • Customization complexity for a few advanced features

Phreesia Software Reviews

Overall Rating

4.4

129 Reviews

Rating Distribution

5

star

79

4

star

33

3

star

7

2

star

4

1

star

6

Nov 01, 2023

Lots of Options But Phreesia is the Clear Cut Winner

Chris

Hospital & Health Care

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Pros

Med Clarity has significantly enhanced the patient experience by offering features such as reminder calls, self-check-in kiosks, digitization of patient documents, online portal payments, and customizable patient satisfaction surveys.

Cons

While Phreesia may be cost-prohibitive for smaller practices, it suits our medium/large office well. However, we've noticed frequent changes in customer success reps post-implementation.

Nov 01, 2023

Excellent product. Highly recommend

Laura

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The ability to send blast messages, enable self-check-in, and facilitate online payments are among the highlights of Med Clarity. These features enhance patient engagement and streamline administrative tasks.

Cons

No issues so far, everything is going smoothly.

Oct 01, 2023

Phreesia Review

Mackenzie

Medical Practice

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Pros

The capability to verify patients' insurance prior to their office visit is a valuable feature of Med Clarity.

Cons

One limitation is the inability to save a card on file unless the patient is scheduled for the same day.

Oct 01, 2023

Phreesia has increased our revenue during our trial period!

Jessica

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The seamless integration with eCW EMR and efficiency in handling administrative tasks make Med Clarity an invaluable tool for our practice. Features like automated consent form distribution, copayment collection, and customizable payment plans have significantly improved our workflow and revenue collection.

Cons

It would be beneficial if Phreesia had a patient self-scheduling option integrated with eCW. Currently, patients request appointments through a Phreesia form, requiring manual entry into our EMR.

Oct 01, 2023

Phreesia has made our Practice a whole lot better.

Jill

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The ease of use, patient engagement tools, reduced wait times, and minimized paperwork are some of the key benefits of using Med Clarity.

Cons

We've encountered challenges with co-pays and their posting, which may be an internal issue.

Sep 01, 2023

Valuable tool

Karla

Medical Practice

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Pros

Med Clarity's insurance verification, appointment reminders, patient communication, and payment features have been instrumental in enhancing practice efficiency and revenue collection.

Cons

Occasionally, patients complain about excessive communication. Improved integration with the EHR beyond saving items as PDFs would be beneficial. Additionally, identifying credit balances within Phreesia would be helpful.

Jul 01, 2023

Love how much time Phreesia saves our office.

Tami

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Med Clarity has transformed our office operations by simplifying patient paperwork, reducing appointment confirmation calls, streamlining insurance eligibility verification, and facilitating upfront payment collection.

Cons

Phreesia has exceeded my expectations, and I have no complaints.

Jul 01, 2023

Super User

Sarah

Medical Practice

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Pros

Phreesia has been instrumental in transitioning our practice to a digital environment, especially during the pandemic. Its continuous enhancements, user-friendly interface, and active engagement with users through programs like the Beta program have been commendable.

Cons

Phreesia's support team can sometimes be impatient, and I wish there was more flexibility for customization without relying heavily on support. Improvements in self-scheduling, avoiding duplicate accounts, and refining appointment confirmations are desired.

Jul 01, 2023

Phreesia is exceptional

Mandy

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The exceptional customer service provided by Phreesia, along with their responsiveness to user feedback and feature requests, sets them apart from other providers.

Cons

While some elderly patients struggle with online check-in, most find it quick and easy.

Jul 01, 2023

Genesis Care

Andrea

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Med Clarity's ease of use, patient-friendly features, and excellent support make it a valuable asset for our practice.

Cons

Technical issues, like screen timeouts during interviews, have occurred.

Frequently Asked Questions

The typical users of Phreesia software include health systems, multispecialty clinics, and children’s hospitals. It caters to a wide range of medical specialties, including cardiology, dermatology, nephrology, and pediatrics.

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