Top 11 Phreesia Competitors

Phreesia is one of the leading platforms in the patient intake market, facilitating over 170 million patient visits annually across its extensive network. While its massive scale and structured check-in flows provide a standard for large health systems, many organizations face persistent hurdles.

Some practices report challenges such as friction with certain Electronic Health Record (EHR) integrations, long and resource-heavy implementation cycles, and limited flexibility outside Phreesia’s predefined intake workflows. That’s why many clinics evaluate Phreesia competitors.

In this guide, we review the top 11 Phreesia alternatives to help clinics make informed decisions. For each product, we will cover:

• How each software compares to Phreesia
• Pros and cons
• Pricing details

TL;DR: What’s the best alternative to Phreesia? Luma Health stands out for speed of impact, plus keeping the schedules full through a rule-based waitlist that fills cancellations in real-time

Our Top 11 Phreesia Competitors Recommendations

Phreesia works well for some practices, but not every workflow looks the same. The following alternatives highlight different strengths depending on intake needs, engagement goals, and operational fit.

Luma Health

• Best For: Enterprise health systems, specialty groups
• Overall Rating: 4.7/5 stars
• Free Trial: N/A

Luma Health is a patient success platform that helps healthcare clinics support full patient journeys. Compared to Phreesia, Luma Health extends engagement to self-scheduling with interactive messaging, automated referral capture and conversion, and recall outreach to prompt recommended follow‑ups.

Clinics often choose Luma for its faster 'speed to impact’ implementation. While Phreesia is structured around predefined registration workflows, Luma prioritizes customization through configurable, rule-based Novel Workflows. These adapt to each clinic’s existing processes effectively.

Its bi-directional EHR dependency also ensures that data syncs in real-time to Epic, eClinicalWorks, and others. While Phreesia optimizes patient intake at the point of care, Luma focuses on keeping schedules full before patients even arrive. Its ‘Smart Waitlist’ automatically offers cancelled slots based on appointment type, provider, and location.

Overall, Luma Health's Smart Waitlist feature makes it particularly suited for multi-location health systems managing frequent cancellations and high appointment volumes.

What Are The Pros And Cons Of Luma Health?

How Much Does Luma Health Cost?

Luma Health pricing typically starts at around $250/month. Costs can actually be influenced by the organization's size, as well as the number of locations, selected modules, and EHR integration requirements.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

2. NexHealth

• Best For: Medical and dental practices, including multi-location DSOs
• Overall Rating: 4.7/5 stars
• Free Trial: N/A

NexHealth is a patient experience platform focused on automating the front office. Unlike Phreesia, NexHealth syncs data with EHR systems, including Denticon and Practice Works, through its proprietary integration method rather than standard API connections, enabling real-time updates for appointments, forms, reminders, and messaging. Ledger Sync automatically posts completed payments to the practice ledger with procedure and provider details, eliminating manual reconciliation - a step Phreesia requires separately.

NexHealth also broadens patient engagement. This is done by online scheduling through Google Business Profile, which allows patients to book directly from Google Search or Maps. Unlike Phreesia’s automated reminders, NexHealth’s automated recall messages include booking links. In turn, patients can schedule follow‑ups directly from text or email.

To sum up, NexHealth works well for practices tackling no-shows, with Google-direct booking and ledger automation.

What Are The Pros And Cons Of NexHealth?

How Much Does NexHealth Cost?

NexHealth starts at $350/month, though actual costs may vary depending on practice size, number of providers, features selected, and level of support required

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

3. SolutionReach

• Best For: Multi-location DSOs and large healthcare networks
• Overall Rating: 3.5/5
• Free Trial: N/A

SolutionReach is a Patient Relationship Management (PRM) platform managing patient communication, from acquisition through long-term recall. Unlike Phreesia, SolutionReach takes a longer-term engagement approach. It helps practices keep patients engaged between visits through automated recall campaigns that identify due or overdue patients and send personalized outreach to prompt re-booking. Customizable outreach and education campaigns come with branded newsletters as well as custom messages to engage patients outside of scheduled appointments.

This difference also shows up in system integration. SolutionReach relies on its SyncAssure® for synchronization with 400+ practice management systems. This two-way data sync connects write-backs for schedules, reminders, payments, intake, and more.

Overall, SolutionReach is designed for practices with recurring visit models, automating recall outreach to re-engage overdue patients.

What Are The Pros And Cons Of SolutionReach?

How Much Does SolutionReach Cost

SolutionReach pricing starts at $329/month. However, the final costs vary by practice size, features, and setup complexity. It also includes the following custom-priced plans:

• Essentials
• Plus 
• Enterprise

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

4. Relatient

• Best For: Health systems, specialty groups, MSOs, and PPMs of all sizes
• Overall Rating: 4.4/5
• Free Trial: N/A

As an intelligent patient scheduling, plus engagement platform, Relatient’s Dash® scheduling is ranked highly by KLAS (a healthcare performance research firm) for patient self‑scheduling capabilities.

Unlike Phreesia, Relatient emphasizes access and appointment logistics. It uses rules‑driven automation to match patients with providers and appointment slots that meet complex scheduling preferences. With Sequential Scheduling, it allows patients to book multiple, linked appointments in one flow, which differs from Phreesia’s more linear intake model. Relatient also goes beyond basic booking by offering online self‑scheduling, contact‑center support, two‑way communications, and automated outreach that keeps patients connected.

In short, Relatient's primary strengths are in patient scheduling and appointment logistics, particularly for practices with complex scheduling requirements across multiple providers and locations.

What Are The Pros And Cons Of Relatient?

How Much Does Relatient Cost?

Relatient pricing starts at $99/month. But the final pricing comes down to practice size, provider count, selected features, and required support.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

5. Clearwave

• Best For: Specialty healthcare practices and health systems needing patient-led engagement
• Overall Rating: 4.5/
• Free Trial: N/A

Clearwave is a patient engagement and registration platform that combines patient‑led scheduling, registration, insurance eligibility, communications, and payment workflows into a single system. While Phreesia utilizes standardized mobile flows, Clearwave also offers a hardware-integrated kiosk that helps clinics achieve high patient adoption and allows for confidential, staff-free registration

Its standout feature is Multi-Factor Eligibility, which verifies insurance coverage an average of seven times per visit - checking at scheduling, pre-check, and arrival. In turn, this can help spot the lapses that traditional once-and-done systems like Phreesia might miss.

We recommend Clearwave for high-volume clinics. Its confidential kiosk registration and transactional speed can minimize return-patient check-in.

What Are The Pros And Cons Of Clearwave?

How Much Does Clearwave Cost?

Clearwave pricing starts at $399/month for a single provider, rising at larger deployments. Final pricing is based on the size of the practice, number of locations, and specific workflow needs. It can actually be structured around each organization’s patient intake and revenue management requirements.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

6. athenaOne

• Best For: Small to mid-sized independent practices
• Overall Rating: 3.9/5
• Free Trial: N/A

athenaOne's patient engagement module is a natively integrated suite of tools within the athenahealth ecosystem. In contrast to Phreesia’s third-party bridge, athenaOne's implementation requires more initial configuration since engagement workflows are customized within the EHR, but it eliminates ongoing third-party integration maintenance.

While Phreesia specializes in an 'intake-first' model with deep clinical forms, athenaOne also includes a branded patient portal and the athenaPatient app as standard features. The platform is also recognized for its ‘Enhanced Self Check-In' (ESCI), letting patients complete check‑in steps remotely or in the clinic. Unlike Phreesia’s PDF data push, athenaOne inputs structured clinical data directly during bundled implementation - longer setup but without third-party integration.

All in all, athenaOne's primary advantage is native integration - all patient engagement, clinical workflows, and records operate within a single system, eliminating third-party data bridges.

What Are The Pros And Cons Of athenaOne?

How Much Does athenaOne Cost?

athenaOne pricing starts at $140/provider/month for basic EHR features. Final cost, however, may scale based on advanced features, practice size, and modules selected.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

7. Tebra

• Best For: Independent private practices
• Overall Rating: 3.6/5
• Free Trial: N/A

Tebra is an all-in-one practice success platform that combines clinical care, billing, and patient engagement. Its digital intake lets patients complete forms and e‑signatures ahead of appointments, with completed data integrated directly into the platform.

Tebra includes AI Note Assist, which automatically generates clinical documentation from patient-provider conversations. This functionality uses ambient listening to turn patient-provider conversations into SOAP notes - a clinical capability that Phreesia does not provide. Plus, its EHR dependency is also one of its core strengths, since the intake forms are native to the Tebra EHR.

Overall, Tebra's primary differentiator is unified clinical, billing, and patient engagement tools within a single EHR platform, reducing multiple-vendor management.

What Are The Pros And Cons Of Tebra?

How Much Does Tebra Cost?

Tebra pricing starts at $150/month and includes the basic EHR offerings. However, the total cost of the tool relies upon several factors, including the modules selected, practice size, and its unique needs.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

8. Klara Health

• Best For: Large multi-location practices
• Overall Rating: 4.6/5
• Free Trial: N/A

Klara Health centralizes patient and clinical communication into one secure thread. It supports two-way messaging, appointment reminders, web chat with self-scheduling, voicemail transcription, and broadcast messaging. While Phreesia specializes in deep, logic-based registration forms for high-volume lobbies, Klara is all about accessibility. It helps patients interact with the practice via SMS without requiring an app download or portal login.

It's also recognized for its internal collaboration. This lets staff 'tag' teammates within a patient’s conversation thread to coordinate care behind the scenes - a feature that moves beyond Phreesia's administrative check-in. Its EHR dependency is supported by bi-directional sync with platforms like AdvancedMD and ModMed EMR.

We recommend Klara Health for practices with high intake complexity requiring frequent back-and-forth messaging for pre-visit instructions or post-visit follow-up.

What Are The Pros And Cons Of Klara Health?

How Much Does Klara Health Cost?

Klara Health pricing starts at $12/user/month. It is tailored to each practice, with costs influenced by practice size, feature selection, and support needs. Fees are structured to align with the scale of patient engagement and messaging volume.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

9. Mend

• Best For: Healthcare organizations of all sizes
• Overall Rating: 3.9/5
• Free Trial: N/A

As a patient engagement software, Mend Urgent Care primarily focuses on mental healthcare workflows alongside telemedicine. Unlike Phreesia, Mend’s platform combines engagement, scheduling, and, not to mention, digital intake forms into a system supporting both in‑person and virtual encounters. Mend also provides extra customization for complex behavioral health rules, including provider matching and session types that allow patients to book highly specific therapy or group sessions.

What makes it stand out is the Attendance Predictor. With its intelligent algorithm, clinics can identify at-risk appointments beforehand – something that Phreesia's traditional reminder logic doesn’t provide. 

Overall, Mend is an ideal alternative for clinics needing a unified platform that combines complex group therapy scheduling with telehealth access.

What Are The Pros And Cons Of Mend?

How Much Does Mend Cost?

Mend pricing starts at $49/month. It is customized based on practice size, provider count, and selected features. Costs vary according to each organization’s workflow and telehealth needs.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

10. Jane

• Best For: Clinics of all sizes and types
• Overall Rating: 4.7/5
• Free Trial: N/A

Jane app is a cloud-based practice management platform built specifically for clinics to centralize scheduling, charting, and billing. Patients can book appointments online and complete intake paperwork ahead of visits. Plus, clinics can organize waitlists, handle staff schedules, and patient reminders from one interface.

Jane is a native clinical ecosystem where intake forms and medical charts share one database - unlike Phreesia's administrative overlay on existing EHRs. Jane also prioritizes practitioner-centric workflows, offering a template library with specialty-specific SOAP note templates created to record a client’s complete journey.

What makes it stand out is the Jane Payments Terminal. Jane enables seamless in-person payments (tap/swipe/insert) with automatic ledger recording, unlike Phreesia's manual reconciliation via third-party bridges.

To sum up, we recommend Jane because its single interface (and all-in-one suite) helps replace all of the fragmented tools.

What Are The Pros And Cons Of Jane?

How Much Does Jane Cost?

Jane App offers tiered pricing starting with a Balance plan at $54/month for a single practitioner, scaling with practice size, features, and add-ons. Available plans include:

• Practice - $79/month
• Thrive – $99/month

Disclaimer: The pricing is subject to change.

11. Doctible

• Best For: Small and large-sized practices, including single‑office clinics to multi‑location organizations
• Overall Rating: 4.8/5
• Free Trial: N/A

Doctible is a practice operations platform that supports two‑way HIPAA‑compliant messaging, appointment reminders, and voice alerts, automated recall, and online appointment requests. Unlike Phreesia, which focuses on intake at the front desk, Doctible emphasizes ongoing engagement. It lets patients book via Smart Scheduler embedded on practice websites and complete forms online or through text before visits.

Its main strengths include EasyFill. This is a digital waitlist that detects appointment cancellations and notifies patients on the waitlist with messages about newly available time slots without manual phone calls. Doctible also partners with a range of EHR/PMS systems so engagement data, reminders, and scheduling details can flow with existing clinical infrastructure.

Overall, we recommend Doctible for clinics looking to handle both patient acquisition and automated recall within a single, user-friendly dashboard.

What Are The Pros And Cons Of Doctible?

How Much Does Doctible Cost?

Doctible offers patient engagement plans starting at $249/month, designed to modernize practices of all sizes with tools like texting as well as payments. The vendor also offers the following custom-priced plans:

• Launch
• Build
• Scale

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

How We Chose Our Phreesia Alternatives

We didn't just pick names out of a hat. Our selection of these Phreesia alternatives went through targeted analysis to ensure operational relevance for healthcare admins evaluating switches. In fact, we

• Validated category relevance, ensuring support for patient intake, involvement, or earnings cycle
• Reviewed verified user aggregated data for insights on the satisfaction, and not to mention the workflow strengths, plus adoption trends
• Evaluated workflow overlap with Phreesia, focusing on intake, scheduling, communication, and payments 
• Compared pricing and reviewed bi-directional EHR sync reliability to confirm these tools can integrate easily

How To Choose The Right Phreesia Alternative

Choosing a new platform is less about finding the best software and more about finding the one that mirrors your practice's specific rhythm. To make a grounded decision, we suggest evaluating these four foundational pillars:

• Clinical Depth Vs. Growth Breadth: Ask yourself what your clinic’s biggest problem is. Is it complex patient registration or an empty schedule? Some platforms prioritize rapid transactional check-in, while others focus on marketing tools and long-term patient retention
• EHR Integration And Data Flow: Assess your clinic’s tolerance for entering data manually. Native modules eliminate the integration tax of managing separate databases, whereas specialized third-party bridges require a bi-directional sync to keep clinical charts accurate
• Organizational Scale: The chosen platform should go well with your change-management capacity. Enterprise-grade systems offer deep customization but require longer onboarding
• Budget Alignment: Finally, compare flat monthly fees against per-provider or volume-based models, all while checking that the pricing structure works well with your current appointment volume (and can help with future growth too)

Ultimately, switching is more of a contextual move, not a mandatory one. We recommend shortlisting two or three options for a tailored demo to see how they handle your most complex workflow. Our goal at Software Finder is to provide the data you need to choose with confidence, so that the next platform truly contributes to your practice success.