Platinum System Reviews

“Platinum Complete”

Pros

I have enjoyed the freedom to personalize my note-taking style with Platinum. Its flexibility allows me to tweak and enhance features according to my preferences without additional expenses.

Cons

I have no real complaints; it just takes time to set up according to your preferences.

“Very Happy”

Pros

Using this software has significantly improved my daily workflow, thanks to recommendations from friends. I look forward to exploring its full potential.

Cons

The only issue I have encountered is that this form won't accept my response.

“Great system once you get the hang of it”

Pros

Once familiar with the controls, Platinum proves to be an efficient and comprehensive EHR and billing software solution for chiropractors.

Cons

The learning curve is steep, especially for new employees. It took me six months to feel fully comfortable. Coming from a Windows background, I found the controls unintuitive. Note: We're not using the latest update, which might change things.

“Review”

Pros

For the most part, Platinum is intuitive to use, and customization is a breeze.

Cons

Our experience with Platinum Billing has been disappointing; we've only been paid on one claim, and communication is lacking. Our billing specialist constantly needs our hours because he tries to access our computers when we're not in the office.

“Love it”

Pros

The software's ability to display everything on one screen simplifies scheduling, making it ideal for high-volume practices.

Cons

The schedule book's layout is not ideal, especially for appointments that span multiple time slots, it's not easy to read.

“Best software option for a high volume office!”

Pros

Platinum's efficiency and shorthand techniques expedite task completion remarkably.

Cons

It is complex, and you might need support to understand customization options and reports. Fortunately, Platinum Support is very helpful.

“great software -- the BEST support -- very stable”

Pros

Platinum Systems keeps my busy chiropractic practice running smoothly, allowing us to focus on service rather than documentation or billing. The support team resolves any issues promptly, earning my highest recommendation after nearly 15 years of use.

Cons

It is not the most visually appealing since it's built on an older platform, but it's reliable and gets the job done.

“We would be lost without Platinum”

Pros

The functionality Platinum offers is invaluable for our bustling chiropractic clinic. From care plans to billing and stellar customer service, it has been our trusted software for over a decade.

Cons

I'd like more customizable integration, especially for patient intake forms.

“So Easy and Efficient”

Pros

it has enhanced my practice's efficiency, accuracy in documentation, and customer service, resulting in increased profitability and improved patient care. I highly endorse this system.

Cons

If I have to nitpick, the interface could use an update, but that's about it.

“Platinum works!”

Pros

Crafting professional-looking SOAP notes effortlessly is a delight, and the software's customizability adds to its appeal.

Cons

I wish I could easily look up all the visits a patient has been on using the calendar.

“Great customer service”

Pros

Any problem we encountered was swiftly resolved with a call to Platinum.

Cons

There are too many steps for simple tasks. Reviewing stats and creating queries are needlessly complicated, and the billing seems excessively high for the service provided.

“Still top of the line”

Pros

The software's versatility is impressive. From comprehensive reports to seamless integration with leading companies and stellar customer service, it covers all bases effectively.

Cons

It sometimes runs slow, but the customer service is excellent, although some representatives are more knowledgeable than others.

“Review of Platinum”

Pros

The simplicity, smooth workflow, and suitability for high volume make this software stand out.

Cons

Customer service can be hit or miss; sometimes, long calls yield no resolution, but a different technician can solve the issue quickly.

“Chiropractic Software”

Pros

The ease of use and excellent customer support make Platinum worth every penny.

Cons

Problems arise from time to time, but they're usually resolved promptly.

“Platinum review”

Pros

Once all the necessary information is inputted, navigation becomes effortless.

Cons

There is no way to communicate from the front desk to the doctors in the back using the software.

“Functional but Glitchy”

Pros

Platinum's functional range is remarkable, catering comprehensively to busy offices seeking efficiency in their EHR management.

Cons

Glitches are frequent with Platinum, ranging from minor annoyances to major system failures requiring support intervention. This is the most frustrating aspect of the software.

“Good software”

Pros

Training employees on this system is a breeze; it is intuitive and quick to grasp.

Cons

The appearance feels outdated, and I wish it offered more insightful reports for better practice analysis.

“My Exeprience with Platinum”

Pros

Very user-friendly, with responsive customer service guiding you through every step, making billing a breeze.

Cons

It is on the pricier side.

“Great for busy chiropractic office”

Pros

Platinum streamlines our workflow, allowing us to focus more on patient care than paperwork. Its features like automated check-ins and seamless credit card processing enhance efficiency.

Cons

Although there are occasional issues, such as the malfunctioning forms feature, overall, the software performs its intended functions adequately.

“Platinum Review”

Pros

The reporting functions, customization options, and reliable support network are standout features of Platinum.

Cons

Certain tracking systems, such as rescheduled patients, are absent. I'd also like to see an email delivery system capable of targeting specific email lists and a comprehensive guide on creating customized reports.