Platinum System Reviews

“Platinum user for 8 yers”

Pros

From booking to EHR and note-taking, Platinum excels in overall functionality, saving time without compromising compliance.

Cons

The lack of integration with my digital x-ray system forces us to manually transfer files into Platinum, which is inefficient.

“Great Chiropractic Software”

Pros

The abundance of shortcut keys is a feature I adore. Once mastered, they grant swift access to various pages and functions.

Cons

There's a definite learning curve, and I dislike that some things can't be deleted once entered.

“Best option out there.”

Pros

I AM pleased with the software's user-friendliness and its ability to swiftly resolve issues and restore functionality when necessary. The calling module and customizable notes are particularly convenient.

Cons

We have had issues with codes disappearing from profiles, and we can't figure out why. My wife prefers certain aspects from other EHR software that Platinum doesn't offer.

“Thank you!”

Pros

Having all our data centralized for note-taking streamlines our workflow significantly.

Cons

So far, nothing comes to mind. Thank you.

“Platinum Support is Top Notch”

Pros

I am particularly fond of the extensive support and numerous features offered by the software.

Cons

I handle in-office billing and need the most assistance in this area. It would be helpful to have tutorial levels covering all billing features.

“great software for chiro office”

Pros

This system streamlines our SOAP note creation process, saving significant time. Instant access to patient files and X-rays eliminates the hassle of searching through paper records or files.

Cons

Honestly, there is nothing negative to say, it is been a great system.

“Platinum System”

Pros

Ideal for high-volume offices, this software offers customization options and user-friendly features.

Cons

I wish there were more options for portable or handheld devices.

“Platinum Review”

Pros

Training on this system is straightforward, thanks to helpful videos. Its ease of learning translates to ease of use.

Cons

Interacting with computers can be challenging, and the service quality seems to have declined over time.

“We love Platinum!”

Pros

The outstanding customer support is among the best I've experienced; they're easily reachable and incredibly helpful.

Cons

Using scan cards for check-ins can be cumbersome for families, adding unnecessary work.

“Practice Game Changer”

Pros

Highly intuitive and efficient, Platinum System has revolutionized our clinics since 2003, paying for itself multiple times over by streamlining operations and saving on labor costs.

Cons

No software issues in our clinical settings; customer service is excellent despite time zone differences. Any glitches usually stem from hardware issues on our end.

“Platinum is overall a great scheduling software!”

Pros

The software offers extensive options for chiropractic assistants, making scheduling and management tasks a breeze. The ability to stop patients for various reasons upon sign-in is incredibly helpful.

Cons

I disliked that it was not an online system, especially for screenings and during internet outages.

“Beyond disappointed with customer service after over 14 years of useage and fully paying off system.”

Pros

Transitioning to a paperless system with swipe card functionality...

Cons

The system freezes and breaks down inconsistently.

“So So, can be really great and also some problems.”

Pros

The software's versatility is impressive, offering numerous functions without relying on cloud-based technology.

Cons

Overall, it does its job, but it's not very user-friendly from my perspective.

“Excellent!”

Pros

I intend to use this system in my future practice; the accessible staff and user-friendly interface make it an appealing choice.

Cons

Some buttons are confusing initially, but with training, it becomes easier to use.

“We use Platinum for our EHR services.”

Pros

Once mastered, Platinum streamlines operations, allowing us to efficiently handle a high volume of patients and complete notes quickly.

Cons

We have experienced bugs and frequent system downtime, but the customer service is responsive.

“Once you get some training on this software it is a wonderful tool for patient filing!”

Pros

With a plethora of features, Platinum can serve as your ultimate office assistant, backed by excellent customer service.

Cons

Fully utilizing its features requires time and training; we feel we are only scratching the surface.

“Good chiropractic software program, but pricey and complicated.”

Pros

I appreciated the ease of installing and using macros with Platinum, and their exceptional tech support was a major plus.

Cons

The interface looks outdated and complicated to learn; the cost was prohibitive for me after a year-long trial.

“We have been using Platinum for quite a few years in a few different offices.”

Pros

Features like the calling module, Platinum billing, and customizable macros enhance our workflow, making tasks like checking in patients seamless.

Cons

The outdated appearance and additional fees for credit card processing are drawbacks.

“Great product and help from customer service”

Pros

The software's organization features and comprehensive reports ensure no patient falls through the cracks.

Cons

It is easy to make mistakes in the system, and correcting them can affect your statistics.

“Very Friendly practice software”

Pros

As an office staff member, doctor, and patient, I find the practice software incredibly friendly. With a health card, patients can seamlessly sign in and get checked into their room, while doctors can access patient information right there in the room.

Cons

I struggle with understanding some customer service representatives, but overall, I love the software.