Total 463 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

31%

4

Stars

41%

3

Stars

17%

2

Stars

3%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

B
Beth

Medical Practice, 1-10 employees

1.0

Frustrating Lockout Experience

Pros

The software was not very intuitive and not very userfriendly.

Cons

Lockout issues and difficulty customizing patient intake forms made it impractical for a subspecialty practice.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

5

Functionality

4

L
Larson

Brandywine Medical Center, 50-99 employees

4.0

A really positive experience

Pros

The experience using Practice Fusion is amazing and there are a lot of templates you can customize according to your medical preferences. It has a lot of value and it is easy to learn too. Pretty neat.

Cons

You can customize everything but we need more options for voice recognition.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J
Jeanette

Medical Practice, 1-10 employees

3.0

Decent Starter EMR

Pros

As a startup clinic the free version was affordable and HIPAA compliant providing web based documentation.

Cons

Limited templates for specific needs requiring extensive manual typing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

T
Todd

Mental Health Care, 1-10 employees

5.0

Not Ideal for Psychologists

Pros

Once mastered it became efficient to navigate with helpful templates.

Cons

Lacks specific features for psychologists and comes with increasing costs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Bryan

Hospital & Health Care, 11-50 employees

4.0

Good for Appointments Challenging for Referrals

Pros

Effective for appointment management and checkin.

Cons

Limited capabilities for managing referrals to specialists and radiology.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

L
Leonard

Medical Practice, 1-10 employees

5.0

Expensive for EPrescribing Only

Pros

Practical and easy to use for eprescribing.

Cons

Extremely costly for eprescribing needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

O
Omasiel

Medical Practice, 500+ employees

5.0

Easy to Navigate

Pros

Convenient retrieval of previous prescriptions.

Cons

Integration of bloodwork results into the patient record would be helpful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Mignon

Medical Practice, 1-10 employees

1.0

Extremely Dissatisfying EHR

Pros

No positive aspects noted except discontinuing payment.

Cons

Terrible customer service and unscrupulous practices.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

5

Functionality

3

M
Melinda

Adrian Counseling, 10-49 employees

4.0

Easy to use

Pros

Our staff loves it because of its usability. We needed a user-friendly option for charts and notes. This fits the bill.

Cons

They should add check boxes for providers.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

V
Vicky

Mental Health Care, 1-10 employees

3.0

Decent for Small Practice

Pros

It served its purpose for scheduling though not intuitive.

Cons

Limited navigational ease and intuitiveness.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A
Ann

Medical Practice, 1-10 employees

1.0

False Promises and Poor Support

Pros

Easy to start but failed to fulfill promises of being free.

Cons

Lacks features like automatic appointment reminders and efficient medical record downloads with declining customer service.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

3

Functionality

3

A
Avis

City of Hammond, 1000+ employees

5.0

We love it!

Pros

It is great because now the schedules are synchronized and patients receive constant reminders. They can access their reports online too.

Cons

There is nothing I do not like about it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

R
Ryan

MHC Medical Products, 10-49 employees

4.0

Good for some practices

Pros

It has a lot of features related to reporting and you can include as much information as you want. They have a basic free version which could help smaller practices cut costs.

Cons

It needs customization if you are dealing with a specific part of the body.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

D
David

Prestige Medical Marketing, 1-10 employees

5.0

An excellent standalone EMR software

Pros

It is easy to set up and the e-prescribing and patient charts make our staffs jobs so much simpler. A great software considering the price.

Cons

It is not interconnectable with other billing software and they should work on that.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

J
Joseph

Medical Practice, 2-9 employees

4.0

Incredible for an EHR

Pros

No EMR software is idealized but I have utilized different distinctive private practices-based software and I am exceptionally upbeat that we went with this software. The appearance is extraordinary, it is exceptionally simple to induce from segment to segment. Fundamentally, This software is exceptionally uder-friendly.

Cons

I would like to have more control over including a few of my formats.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Avis

-, 1000+ employees

5.0

Great Realities about Practice Fusion

Pros

I like this computer program since it is simple to plan my arrangements online. Too I listened that this program isnt as well costly but a part of patients is going online through Practice Fusion. It beyond any doubt does prevail over sparing a part of written printed material once you pre enlist for arrangements.

Cons

I never found anything. Each time I utilize Practice Fusion it never had given me an issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D
Danielle

Hospital and Health Care, 10-49 employees

4.0

Amazing Software anyone could use

Pros

I love how you can easily access patients information and messages from providers. You can easily update patients entire profiles and it is simple to go through templates and record information.

Cons

I dont like that I have to constantly update patients PMH with the vaccines.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

D
David

Medical Practice, 1-10 employees

4.0

Great StandAlone EMR

Pros

Easy setup and userfriendly interface with customizable templates and eprescribing.

Cons

Limited integration with thirdparty billing software and costs associated with ICD10 updates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

C
Connie

Medical Practice, 1-10 employees

2.0

Disappointing Practice Fusion Experience

Pros

None for longterm use suitable for startups transitioning to better EMRs.

Cons

Nonintuitive ineffective for multiprovider practices administrative nightmares and a lack of userfriendliness.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

4

A
Avis

Education Management, 500+ employees

5.0

Convenient Appointment Scheduling

Pros

Easy online appointment scheduling affordable pricing and a popular choice among patients.

Cons

No reported drawbacks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9