Practice Fusion Reviews

Pros

It is easy to use and work our way through. It is simple, straightforward, smooth, and seamless. I’m a family medicine practitioner, and I enjoy using practice fusion. It is simple and clear.

Cons

The support team is not very helpful through emails. Also, I don’t like the updates and changes that happen especially without any notification.

Pros

The option to filter appointments by provider status (pending arrived or canceled) and upload documents to files is available. Patient reminders through email/text are supported.

Cons

It's peculiar how file approval necessitates a separate screen. Adding separate pinned notes is not feasible. There's a desire for the ability to create new cases while preserving old insurances.

Pros

We've been utilizing Practice Fusion since 3013 being the first to adopt it. The software is user-friendly well-organized and provides ample options for users. It consistently updates all necessary information as required by Medicare.

Cons

There isn't much to dislike. I will recommend this software to other healthcare providers given its very acceptable price compared to others.

Pros

Access is convenient from any location. That is the entirety of my comment on the matter.

Cons

Teaching videos are too swift offering very little educational value.

Pros

I appreciate how straightforward and clear it was to start using and understand. It's simple and clear.

Cons

Unnotified updates and changes were displeasing. The support team through email was not very helpful.

Pros

I used this software when it was free and it was excellent for easy and thorough clinical note documentation. However they started charging for all features altering my positive view.

Cons

I stopped using this software when they started charging for it.

Pros

The ease of use template creation and straightforward EPCS (when operational) make it relatively affordable. It runs on multiple platforms (when operational) but I don't use the billing and scheduling features.

Cons

Nonexistent customer support across all aspects with ignored tech tickets and unavailable phone support. Numerous issues include recurring problems with e-prescribing difficulties in establishing lab connections and poor rendering on mobile devices.

Pros

Practice Fusion allows practices to easily connect with multiple billing softwares. Tracking patient records and notes is straightforward. Running reports to identify billing software integration issues is also simple.

Cons

The option to keep documents in a patient file is not user-friendly. Glitches in the bridge to the billing software and slow online support tickets are persistent issues.

Pros

It is easy to use. I joined seven years ago because it was free and advertised as always being free. Unfortunately that turned out to be untrue.

Cons

No customer service inability to perform basic functions and challenges in downloading patient charts. Requests for basic functionality remain unaddressed for seven years.

Pros

User-friendly connects with labs and is cost-effective.

Cons

Poor customer service basic with limitations and lacking in advanced reports.

Pros

It's easy to use simple yet powerful and the product's development aligns with physicians' needs consistently.

Cons

Navigation was initially challenging but improved with usage akin to any EMR system.

Pros

I appreciate its aesthetics but my positive sentiment doesn't extend beyond that.

Cons

No support post-setup no contact number and unresponsive emails. Limited functionality is a drawback.

Pros

Easy to use with features like Erx lab integration and scheduling.

Cons

Extremely poor customer support with long wait times and disabled phone lines due to high volume. Frustrating experiences in reaching out for the past four days.

Pros

The only positive was its free nature. While practice management software is typically expensive this one was completely free.

Cons

Not user-friendly lacking support in setup and training necessitating reliance on another clearinghouse for electronic billing.

Pros

Practice Fusion has enabled our small practice to qualify for all insurance companies' incentive programs. The Dashboard simplifies tracking our status.

Cons

Difficulty in implementing changes or additions particularly with program recommendations and interfacing.

Pros

We did a free trial finding it user-friendly and easy to navigate for both staff and physicians.

Cons

The need for an EMR interfacing with orthopedics and physical therapy led us to choose this software.

Pros

I appreciated that the software was free to use as I started my business and had many other expenses.

Cons

Integration into the required billing and clearinghouse in my state was not seamless.

Pros

I required a free software to get started, which helped me in. Albeit, there aren’t many features that apply to the chiropractic field. I had many other expenses so starting off with this software helped me a lot.

Cons

The billing and clearinghouse that I had to use in my system were not easily integrated.

Pros

For a single or 1-2 team of providers, its a great product. Anything bigger, then a stronger EHR / EMR system would be required. It is easy to learn and use. It was easy to train the providers on how to use the system.

Cons

Lack of characteristics. Manipulating models, making reports, obtaining faxes, testing tests, etc. Only the providers experienced with PF can only set it up.

Pros

No need for training. It is easy to learn and use. It is a very simple system. It is fast. Integrating with labs and radiology is pretty easy.

Cons

Switching EHRs as we need more features that currently this EMR does not offer. They are a bit slow in putting new features into the system.