Practice Fusion Reviews

Pros

I use the carryover feature often because it lets me reference notes and goal progress from previous sessions without retyping everything.

Cons

Overall, I don't have any major complaints, though entering standardized test scores sometimes takes more effort because of formatting.

Pros

The parts I appreciate most are being able to pull forward sections when needed, keeping information organized, tracking client progress through visual summaries, archiving older goals and working with other therapists on documents when we share clients.

Cons

It would be helpful to pull forward only specific parts rather than entire sections and I also wish there were checkbox options.

Pros

I feel comfortable working in Fusion because the layout makes sense to me. I like having access to report templates, easy SOAP note formatting and billing that fits into my workflow. I've also received helpful support from staff when needed.

Cons

At first, everything felt like a lot to take in because there are many features. After spending time with it, things made more sense but the first impression can feel heavy.

Pros

It works well for me because I can move between areas quickly and the system responds consistently when I'm using different tools.

Cons

I'd really like to receive alerts when schedule changes happen, either by email or text so I don't have to constantly check manually.

Pros

I find it clear to move through my schedule and client information. It helps me stay focused on what I need to do without extra distraction.

Cons

Honestly, I haven't run into anything worth complaining about. My experience has been smooth so far.

Pros

It's great to be able to view previous notes easily. It helps me stay connected with the client's progress and I can find what I need without getting lost.

Cons

It would help if there were tools to point out grammar mistakes or a way to write side comments directly on notes while editing.

Pros

This one has helped me finish documentation faster compared to our previous system. It saves time during busy days.

Cons

The naming of the progress note and the POC can get confusing and I sometimes have to stop and remind myself which one refers to what.

Pros

I like that I can schedule patient appointments directly in the system without needing another tool.

Cons

I wish I could see who changed an appointment on the schedule. Also, I'd like better alerts when a patient's plan of care is close to expiring.

Pros

It's simple enough to change schedules or make updates when plans shift.

Cons

My experience has been very positive overall. The only slight inconvenience is when maintenance happens but it hasn't caused major disruption.

Pros

I'm able to locate my clients and my schedule quickly and moving through the system feels natural. I haven't run into issues that slow me down.

Cons

At this point, I really don't have anything negative to mention about my use of the system.

Pros

New staff members pick it up fairly quickly and I like that it's designed with pediatric clinics in mind. The templates match the needs of the younger population we work with so it feels like a natural fit instead of trying to adapt something meant for adults.

Cons

One issue I run into is that the report filters feel awkward to work with. The new �case� setup adds extra steps to scheduling that slow me down instead of helping. There are times I try to run the older reporting options and they simply don't load so I eventually stopped using them altogether.

Pros

After spending a little time with it, moving around the system felt more familiar and I stopped having to think about where everything was.

Cons

When I was completing a progress note, I noticed there wasn't a spot for my subjective section so I had to go back and write a daily note as well. It made the process longer than it needed to be for one session.

Pros

I appreciate that I don't have to wrestle with it to get my work done. It's simple to get comfortable with and doesn't feel overwhelming when you're learning it.

Cons

I get frustrated that I can't pull a simple list of upcoming appointments without going through multiple layers. On top of that, when an appointment is canceled, it still lingers faintly on the schedule, which can create confusion when glancing at the day.

Pros

I enjoy being able to see my schedule clearly and having all the tools I use sitting in one spot on the left side. I don't have to jump around a lot to find what I need.

Cons

I don't really have anything negative to say. I've worked with several systems throughout my career and this one has ended up being the one I prefer.

Pros

What stands out to me is how clean everything looks, especially when checking my schedule alongside others. The side panel is arranged in a way that makes sense and keeps things tidy.

Cons

In the beginning, I found myself clicking through more areas than I expected just to reach the right documents in a client's chart. I kept wishing there were clearer direct links for the sections we use most often so everything felt more natural to move through.

Pros

It lets me keep my attention on working with clients instead of getting distracted by paperwork. I'm still able to produce solid documentation without it slowing down my sessions.

Cons

I wish there were an easier way to collect digital signatures from parents during telehealth. At the moment, it requires several steps and feels slower than it should be.

Pros

I like that it doesn't take long to learn and it feels convenient to use during busy days.

Cons

Setting up schedules, especially repeating or recurring ones, takes more attention than I'd like. It isn't impossible but it does feel like more steps than necessary.

Pros

As a graduate student working at our campus clinic, I found it comfortable to use while learning how to manage notes and documentation for the first time.

Cons

I haven't faced any issues using Fusion so far. It has worked steadily for me without any major roadblocks.

Pros

It doesn't require much tech knowledge to figure out, which makes it less stressful for people who are not as computer?focused.

Cons

Using Fusion on an iPad can feel a bit more awkward compared to using it on a laptop or desktop. The spacing and tapping don't feel as comfortable so I usually switch devices when I can.

Pros

I like how the program is arranged. The tabs along the side of each chart help me move from one section to another without confusion.

Cons

Scheduling appointments can become time?consuming because I have to re?enter names and details that feel like they should carry over automatically. If I forget to add the therapist's name, I have to leave the screen completely to fix it. It would help a lot to be able to pick from existing times and make quick edits without starting over.