Office Ally EHR Reviews

Pros

Most of our payors use Practice Mate for payments which is quick and convenient. The tech support is reliable and supportive especially regarding Timely Filing issues.

Cons

I cant think of any drawbacks Practice Mate fulfills all my requirements.

Pros

I love Practice Mates simplicity and clarity compared to other platforms. The customer service is exceptional adding to my overall positive experience.

Cons

An autofill option for boxes 25 and 31 through 33 would be beneficial for small practices.

Pros

Practice Mate fulfills all the needs of my chiropractic office and while training employees takes time the system is straightforward once mastered.

Cons

Although I have both 15minute and 30minute appointment slots I can only select one slot for all appointments. This occasionally causes scheduling conflicts but otherwise Im content with Practice Mate.

Pros

Ive been using this software for the past 9 months, and it has been an excellent experience.

Cons

Honestly, I cant find anything I cant understand properly.

Pros

Setting up and using this software is clear and easy. Navigation is straightforward, and billing and accounting tasks are completed quickly. The tech support is highly helpful.

Cons

My only complaint is the charge for nonpar claims for my small practice.

Pros

This software is easy to use, and the customer support is excellent. It simplifies billing for all my insurance companies and results in quicker payments through electronic billing. Ive even recommended it to many colleagues.

Cons

I had a brief issue with the practice management area.

Pros

This product is easy to use, reliable, efficient, and affordable.

Cons

I have no complaints at this time and am very satisfied with Practice Mate.

Pros

Overall, I like the program, and it serves my needs well. It schedules, bills, files claims, and creates reports at an affordable fee.

Cons

The video appointment feature doesnt work for me, and it sends emails to patients at inconvenient times.

Pros

Practice Mate helps keep my office organized and is easy to use whether on a computer or cell phone. Customer service is topnotch.

Cons

I can only pick one time slot for appointments, which occasionally leads to scheduling conflicts.

Pros

This program is incredibly easy to use and very userfriendly.

Cons

There are no drawbacks, and it suits my chiropractic needs well.

Pros

The ease of daily use is crucial for my busy schedule, and Practice Mate delivers with its userfriendliness and navigational ease.

Cons

I wish the statements included prior payments applied, but this is a minor issue.

Pros

Retrieving recent billings is made easy, and theres no need to retype patient records for new entries.

Cons

While its convenient, nonpar to par ratio and retrieval of older billing records can be a bit tricky.

Pros

This software is costefficient, backed by great customer service that helps with software use and any issues encountered.

Cons

The calendar on the appointments tab could be improved.

Pros

Practice Mate facilitates scheduling, electronic prescribing, and billing efficiently while meeting HIPAA requirements for electronic prescriptions and insurance billing.

Cons

Personalizing the program for use as the sole medical record can be challenging.

Pros

Practice Mate is userfriendly and offers excellent practice management tools.

Cons

There are no downsides I highly recommend it.

Pros

Practice Mate, used for over18 years, has consistently improved and provided great value. The customer service is responsive and effective.

Cons

There are very few complaints, occasional server slowness during maintenance, but nothing disruptive.

Pros

This software is easy to use once youre familiar with it. The support is good, and followup is reliable.

Cons

There can be difficulty obtaining EDIs for some payors, including Medicare.

Pros

I love the userfriendliness of Practice Mate, and the colorcoordinated schedule makes it easy for staff.

Cons

I wish we could customize accounting reports.

Pros

Practice Mates billing features are foolproof and the customer service is excellent.

Cons

I use it solely for billing insurance so no issues to report.

Pros

It effectively tracks patient schedules and is usually operational.

Cons

It becomes too costly upon retirement and data retrieval isnt easy.