PracticeSuite Reviews

Pros

The practice management features are great because they have been fully developed which allow doctors to add detailed reports. Also customer service has our vote for sure.

Cons

I am not a fan of interface and its not very user-friendly. It took me a long time to completely learn this system.

Pros

The customer support is great as always and they have been very helpful in managing the setup and answering questions. We can get our administrative processing done in a timely manner.

Cons

They keep improving the software so I don't have any complaints.

Pros

This software helps me in running my practise by assisting in collection/billing and monitoring new and existing patients, the customer support is also outstanding. The software is relatively easy to use and to train new staff with.

Cons

I wish the customization was easier than it is right now, other than that there is nothing much to complain about and its overall a helpful tool.

Pros

It has an excellent Customer Service Team. They are very capable, and communication is simple and uncomplicated. The Programming Team at Practice Suite is also very receptive. They are constantly working to repair or correct any flaws we may report.

Cons

Billing is difficult with this software. also sometimes my notes get lost which is really frustrating.

Pros

This software is very reasonably priced. I also like that it saves data that helps you to duplicate your previous billing, saving you a lot of time copy pasting the information.

Cons

It can be difficult to set up the patient cases at times and it needs a few updates.

Pros

Not much to like, to be honest, bad customer support, poor customisation and crashes often.

Cons

Its a very poorly designed software with a lot of issues.

Pros

The people who work there are great and they have helped us manage everything from the setup to the training. We are happy with our decision to choose practice suite.

Cons

I dont have anything to mention here.

Pros

It is so easy to use and you only have to leave a voicemail and the customer service will get back to you instantly. Our experience working with them has been wonderful and they get all the stars!

Cons

I dont have any cons to mention.

Pros

The customer service can be contacted on live chat and phone. They always call back and do not rest until our complaint is resolved.

Cons

We do not like that it is not made for mid-range practices and only suitable for smaller clinics.

Pros

It is a great investment for a startup because of its budget-friendly price and basic features like scheduling and billing so I would recommend it.

Cons

It is very particular about ending certain details and you need a lot of training to figure it out.

Pros

The ease of use has impressed us and we are able to integrate it with our existing email and accounts program.

Cons

It is a bit on the expensive side and we have had to increase our software budget to be able to afford it.

Pros

The software was really affordable for us which is why we chose it. It saves the billing codes and we can automatically enter them next time instead of looking them up.

Cons

The only problem I have is that adding new insurance providers can be confusing because of the complicated process.

Pros

It has a simple interface and is great for medical as well as dental practices as per our experience.

Cons

We are trying to figure out the software and there are not many resources available on their website.

Pros

It is so easy to navigate through the patient portal and organize all the files. It made billing and collection so much easier for our small clinic.

Cons

The reporting module could be better if it was linked with the patients records.

Pros

The sales pitch and training were very convincing and we thought it would be very easy to use.

Cons

As a medical billing company, we expect the software to be reliable and make our lives easier by processing claims. However, PracticeSuite fails to do that and often crashes when we need it the most.

Pros

Its intelligent architecture, easy navigation, versatile configuration, and seamless integration with our clinic management and billing systems make it the ideal and most comprehensive solution for the non-profit healthcare organizations we represent. Highly recommend this software!

Cons

Nothing major to report here.

Pros

PracticeSuite EHR software has been a lifesaver for us. It has advanced features and great functionality. The customer support is just like a cherry on top.

Cons

I dont have any issues with it.

Pros

There is not much that I can say when it comes to pointing out the good things about this software.

Cons

Multiple issues, False Claims, and promises. I would not recommend it.