Total 185 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars5%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawn N.
Medical Practice, N/A employees
“Rapidly creates complex protocols
Pros
We've been able to use it to rapidly and easily create complex supplement protocols along with precise instructions for each visit. I haven't come across any other software that would allow that. Its integration with Instant Medical History saves every provider multiple hours per week.
Cons
I had only minor error messages and occasional instability when we ran it on our custom, on-premises server and those issues have been nearly eliminated since we migrated everything to the cloud.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
David H.
Medical Practice, N/A employees
“Remembers the way I document
Pros
I find the software extremely easy to use with a high degree of customization available. I appreciate that it learns the way I document and automatically brings elements of my previous entries into new notes.
Cons
In my experience the database can be fairly demanding on system resources so I've had to verify that every workstation has sufficient RAM and capacity to run it smoothly without slowing down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Steve R.
Medical Practice, N/A employees
“Helps me with my practice
Pros
I've noticed that Praxis's "Concept Processor" charting engine actually adapts to how I think which lets me document patient encounters with remarkable speed and accuracy in ways that rigid template-based EMRs simply don't allow. It even helps me provide better medical care.
Cons
I can't find anything to complain about with this product. In my experience it stands out as a rare gem amid the otherwise formulaic, template-driven EMR wasteland.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer E.
Medical Practice, N/A employees
“Their team is always available
Pros
I'm finding the product very convenient and the vendor is wonderful. They're always available whenever I need help.
Cons
We don't really have any complaints and we like how it works. The only time we run into trouble is when our internet is down. Otherwise, the software works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles W.
Medical Practice, N/A employees
“Constantly improving
Pros
We're impressed by how quickly they respond to our needs. They're always working to improve the product and their support has been superb.
Cons
There isn't anything amiss right now and the software performs reliably.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10