Overall Rating

5

1 Reviews

Rating Distribution

5

star

(1)

4

star

3

star

2

star

1

star

Satisfaction Score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

filter

Filters

Sort by:

Comprehensive Program for Wellness
Pros

The software significantly reduced our training time by guiding users through each service. Previously, I worried about staff forgetting service requirements with paper-based methods, so the enforced compliance is very beneficial. While we were already performing many tasks, the software ensures we can bill for and earn MIPS credit for them. For example, it guarantees we address all points for obesity and exercise discussions to make them fully creditable. It also streamlined patient handouts, allowing for patient-specific customization using our logic. Also, the personal time with Prevounce staff is invaluable; they understand our practice and suggest the most beneficial preventative services. Their consulting adds a customized touch to the software.

Cons

Our EMR wanted quite a bit of money to integrate so we decided not to for the time being. It takes an extra 15-20 seconds per patient to enter the information into Prevounce and then drag and drop the reports into our EMR, which can be annoying for staff. The time saved compared to doing it in our EMR or on paper is still well worth it, though. Although the software handled billing, it took a lot of initial of back and forth between our staff and Prevounce to get the billing aspect of the services handled. Since then, it has been running smoothly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Anonymous

Health, Wellness and Fitness, 1-10 employees

More than a year

July 2019