Prevounce Health

Helped us in providing better patient care services

Pros

We always believed we were doing a good job providing the best care for our patients when it came to preventative services, but once we started using Prevounce, we realized that there is a lot we need to learn and improve. Prevounce makes it easy for us to stay compliant with Medicare and it is also user-friendly. Also, the software helped us streamlining our AWV process and boosted ancillary revenue by providing precise information on when patients are eligible for their next wellness services. Above all the implementation team was very supportive as they guided us through each step and even suggested workflow adjustments to improve both efficiency and patient care.

Cons

If there is one thing I'd like to point out as a con, it will be the absence of an integrated training portal. Without it we had to reach out to support more often whenever we face a problem in our workflow. Nevertheless, the support team assisted us well as they are always helpful, available and really attentive to our needs.

Prevounce is a comprehensive software!!!!!

Pros

It's an all in one program that covers nearly all preventive services. We rely on it for Medicare Annual Wellness Visits, Chronic Care Management and even PPO mental health screenings. it has replaced three other systems we used to rely on, so now we only need our EMR and Prevounce. It also saves us time when working mainly with its pre-emailing system for patient info. The automatic eligibility check feature is the best as it ensures we aren't wasting time on ineligible patients. They even created custom handouts and reports for us that have proven to be really helpful.

Cons

The training took a bit longer than expected umm like 2 hours, when it probably could have been completed in an hour. We also had to use it without EMR integration for a few weeks because of which we had to spend 30 to 40 extra seconds per patient. But now it is integrated which is nice.

Integrating it with our EHR was not a problem

Pros

The interface is very simple and user friendly. We love the automated billing reports as they provide us with a clear view of what's happening in our practice. Also it is easy to integrate it with our EHR and helps us to be better in our operations, especially when it comes to identifying and delivering wellness care.

Cons

Honestly, there's not much to complain about. Everything we want or need is already available.