softwareProviderSuite Software Reviews
16 Reviews
Overall Rating
4.1
16 Reviews
Rating Distribution
5
(6)
4
(7)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.1
16 Reviews
Rating Distribution
5
(6)
4
(7)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
BEST CUSTOMER SERVICE!!!!
BEST CUSTOMER SERVICE!!!!
Pros
The office finds it very user-friendly, and the ease of updates adds to its appeal.
Cons
I honestly can't think of anything that I would consider a downside.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
jamie
Medical Practice, 11-50 employees
More than a year
Mar 01, 2019
Provider Suite
Provider Suite
Pros
Its simplicity is what stands out the most; it's not complicated at all.
Cons
There's really nothing noteworthy. I genuinely enjoy using the software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Chris
Insurance, N/A employees
More than a year
Mar 01, 2019
Somewhat Cumbersome
Somewhat Cumbersome
Pros
It's generally easy to follow and user-friendly.
Cons
Some aspects, like the "buckets," are confusing and not particularly useful. Additionally, the adjustment process isn't instantaneous, which can be frustrating.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Ginny
Medical Practice, N/A employees
More than a year
Mar 01, 2019
A client since 2006 - that says alot!
A client since 2006 - that says alot!
Pros
The ease of use and friendly upgrades are highlights. Plus, consistent specialists in customer and technical support make the experience seamless.
Cons
I'm seriously struggling to think of anything negative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Medical Practice, 11-50 employees
More than a year
Mar 01, 2019
REVIEW TO MAKE PA BETTER AND MORE USER FRIENDLy
REVIEW TO MAKE PA BETTER AND MORE USER FRIENDLy
Pros
Despite some quirks, the software has been navigable over the years. However, the Cons question doesn't provide enough space to address all the issues.
Cons
There are several areas where users should have more options for customization. For instance, the transaction history for adjustments often repeats or shows minor variations, making it difficult to manage.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Kyle
Medical Practice, 1-10 employees
More than a year
Mar 01, 2019
Practice Admin
Practice Admin
Pros
Overall, this program is quite user-friendly and easy to work with.
Cons
It would be more efficient to record payments as a lump sum rather than breaking down each charge individually.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kerry
Medical Practice, 1-10 employees
More than a year
Mar 01, 2019
Cost effective for anesthesia practices
Cost effective for anesthesia practices
Pros
The software is intuitive and remarkably user-friendly.
Cons
There's a need for more specific anesthesia-based practice reporting.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Kristy
Medical Practice, 1-10 employees
More than a year
Mar 01, 2019
Good, Not Great, Practice Management Program
Good, Not Great, Practice Management Program
Pros
Setting up new patients and updating information is a breeze. Claims submission is quick and error-free, with excellent integration and minimal errors.
Cons
While some features are excellent, others are not user-friendly at all. For example, the patient transaction history screens are confusing and not helpful.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Judy
Management Consulting, 1-10 employees
More than a year
Mar 01, 2019
Happy we made the switch !
Happy we made the switch !
Pros
Switching to Practice admin brought numerous benefits, including convenient insurance card viewing, accessible Trizzetto, comprehensive training, and a streamlined flow throughout the program.
Cons
One drawback is that when you delete an ERA from posted/pending review, it ends up in the unprocessed ERAs, requiring additional steps for deletion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Health, Wellness & Fitness, 51-100 employees
More than a year
Dec 01, 2018
GREAT PRODUCT!
GREAT PRODUCT!
Pros
This program is fantastic�extremely easy to use and navigate independently.
Cons
Occasionally, the software freezes or becomes unresponsive, especially if the computer needs updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JENNIFER
Medical Practice, 1-10 employees
More than a year
Jun 01, 2018
Office Manager
Office Manager
Pros
The user-friendly interface and insightful reports make the program valuable.
Cons
Consistency in interface concerns persists.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Angela
Medical Practice, 1-10 employees
More than a year
Jan 01, 2017
PA in my POV
PA in my POV
Pros
The screen flow is smooth and user-friendly.
Cons
There are issues with the reports and customer support response times.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Karen
Medical Practice, 11-50 employees
More than a year
Dec 01, 2016
Good PM Partner
Good PM Partner
Pros
The system is incredibly user-friendly, and the support team is prompt and helpful.
Cons
Although it may be more expensive compared to other software options.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Linda
N/A, N/A employees
Free Trial
Jun 01, 2015
Good PM Partner
Good PM Partner
Pros
I particularly appreciate their user-friendly software and the reports feature, along with their responsive customer service.
Cons
Adjustment codes linked to specific insurance companies can be problematic if removed, affecting audits.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kristy
N/A, N/A employees
Free Trial
Apr 01, 2015
I have used PA for over 6 years. We use scheduling/billing for MD
I have used PA for over 6 years. We use scheduling/billing for MD
Pros
Compared to other software products, this one is notably easy to use, simplifying our support for various client systems.
Cons
Improved EHR integration and support responsiveness are needed, as support seems stretched thin at times, resulting in delays in ticket responses.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Michelle
Medical Practice, N/A employees
More than a year
Feb 01, 2015
Great practice management software, great support
Great practice management software, great support
Pros
The system is incredibly user-friendly, and the support team is prompt and helpful.
Cons
Effective revenue cycle management relies heavily on software functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
N/A, N/A employees
N/A
Sep 01, 2014
Filters
BEST CUSTOMER SERVICE!!!!
BEST CUSTOMER SERVICE!!!!
Pros
The office finds it very user-friendly, and the ease of updates adds to its appeal.
Cons
I honestly can't think of anything that I would consider a downside.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
jamie
Medical Practice, 11-50 employees
More than a year
Mar 01, 2019
Provider Suite
Provider Suite
Pros
Its simplicity is what stands out the most; it's not complicated at all.
Cons
There's really nothing noteworthy. I genuinely enjoy using the software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Chris
Insurance, N/A employees
More than a year
Mar 01, 2019
Somewhat Cumbersome
Somewhat Cumbersome
Pros
It's generally easy to follow and user-friendly.
Cons
Some aspects, like the "buckets," are confusing and not particularly useful. Additionally, the adjustment process isn't instantaneous, which can be frustrating.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Ginny
Medical Practice, N/A employees
More than a year
Mar 01, 2019
A client since 2006 - that says alot!
A client since 2006 - that says alot!
Pros
The ease of use and friendly upgrades are highlights. Plus, consistent specialists in customer and technical support make the experience seamless.
Cons
I'm seriously struggling to think of anything negative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Medical Practice, 11-50 employees
More than a year
Mar 01, 2019
REVIEW TO MAKE PA BETTER AND MORE USER FRIENDLy
REVIEW TO MAKE PA BETTER AND MORE USER FRIENDLy
Pros
Despite some quirks, the software has been navigable over the years. However, the Cons question doesn't provide enough space to address all the issues.
Cons
There are several areas where users should have more options for customization. For instance, the transaction history for adjustments often repeats or shows minor variations, making it difficult to manage.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Kyle
Medical Practice, 1-10 employees
More than a year
Mar 01, 2019
Practice Admin
Practice Admin
Pros
Overall, this program is quite user-friendly and easy to work with.
Cons
It would be more efficient to record payments as a lump sum rather than breaking down each charge individually.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kerry
Medical Practice, 1-10 employees
More than a year
Mar 01, 2019
Cost effective for anesthesia practices
Cost effective for anesthesia practices
Pros
The software is intuitive and remarkably user-friendly.
Cons
There's a need for more specific anesthesia-based practice reporting.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Kristy
Medical Practice, 1-10 employees
More than a year
Mar 01, 2019
Good, Not Great, Practice Management Program
Good, Not Great, Practice Management Program
Pros
Setting up new patients and updating information is a breeze. Claims submission is quick and error-free, with excellent integration and minimal errors.
Cons
While some features are excellent, others are not user-friendly at all. For example, the patient transaction history screens are confusing and not helpful.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Judy
Management Consulting, 1-10 employees
More than a year
Mar 01, 2019
Happy we made the switch !
Happy we made the switch !
Pros
Switching to Practice admin brought numerous benefits, including convenient insurance card viewing, accessible Trizzetto, comprehensive training, and a streamlined flow throughout the program.
Cons
One drawback is that when you delete an ERA from posted/pending review, it ends up in the unprocessed ERAs, requiring additional steps for deletion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Health, Wellness & Fitness, 51-100 employees
More than a year
Dec 01, 2018
GREAT PRODUCT!
GREAT PRODUCT!
Pros
This program is fantastic�extremely easy to use and navigate independently.
Cons
Occasionally, the software freezes or becomes unresponsive, especially if the computer needs updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JENNIFER
Medical Practice, 1-10 employees
More than a year
Jun 01, 2018
Office Manager
Office Manager
Pros
The user-friendly interface and insightful reports make the program valuable.
Cons
Consistency in interface concerns persists.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Angela
Medical Practice, 1-10 employees
More than a year
Jan 01, 2017
PA in my POV
PA in my POV
Pros
The screen flow is smooth and user-friendly.
Cons
There are issues with the reports and customer support response times.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Karen
Medical Practice, 11-50 employees
More than a year
Dec 01, 2016
Good PM Partner
Good PM Partner
Pros
The system is incredibly user-friendly, and the support team is prompt and helpful.
Cons
Although it may be more expensive compared to other software options.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Linda
N/A, N/A employees
Free Trial
Jun 01, 2015
Good PM Partner
Good PM Partner
Pros
I particularly appreciate their user-friendly software and the reports feature, along with their responsive customer service.
Cons
Adjustment codes linked to specific insurance companies can be problematic if removed, affecting audits.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kristy
N/A, N/A employees
Free Trial
Apr 01, 2015
I have used PA for over 6 years. We use scheduling/billing for MD
I have used PA for over 6 years. We use scheduling/billing for MD
Pros
Compared to other software products, this one is notably easy to use, simplifying our support for various client systems.
Cons
Improved EHR integration and support responsiveness are needed, as support seems stretched thin at times, resulting in delays in ticket responses.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Michelle
Medical Practice, N/A employees
More than a year
Feb 01, 2015
Great practice management software, great support
Great practice management software, great support
Pros
The system is incredibly user-friendly, and the support team is prompt and helpful.
Cons
Effective revenue cycle management relies heavily on software functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
N/A, N/A employees
N/A
Sep 01, 2014