softwareRethink Software Reviews
24 Reviews
Overall Rating
4.3
24 Reviews
Rating Distribution
5
(11)
4
(9)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
24 Reviews
Rating Distribution
5
(11)
4
(9)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Paper Data is Better
Paper Data is Better
Pros
Using less paper and ink to create programs is something I appreciate.
Cons
I find the data representation inaccurate and the system incredibly slow to load anything. Viewing the schedule is particularly cumbersome, especially compared to ABA Schedules. Customizing programs is also challenging. In my opinion, using Excel would be a better option.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
2
Madeleine
Education Management, 51-100 employees
Less than 6 months
Feb 01, 2024
Rethink - Amazing
Rethink - Amazing
Pros
Everything about Rethink, I absolutely love. Lately though, it's been sluggish when it comes to saving appointments and entering data, which is a bit frustrating.
Cons
I am not a fan of the new scheduling update. When you navigate under an employee's schedule and click on a billable appointment, then back out of it, it automatically displays only that client under that employee instead of the entire schedule.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Mental Health Care, 11-50 employees
More than a year
Jul 14, 2023
New User to Rethink
New User to Rethink
Pros
I am impressed by how organized the company is. The training they provide is exceptional. All the staff members I've interacted with have been not just positive and knowledgeable but also incredibly supportive and accommodating.
Cons
Some minor adjustments are needed in the payroll report, especially for semi-monthly payroll. It would be helpful to reduce the number of clicks required to set up pay codes.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
cara
Mental Health Care, 51-100 employees
Less than 6 months
May 17, 2023
Very easy to use
Very easy to use
Pros
I really appreciate how straightforward the apps interface is and how user-friendly it is to navigate.
Cons
While the apps simple layout makes it user-friendly, I would appreciate having the ability to access past data, view overall percentages and graph points, in order to track the clients progress during treatment.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Shelby
Individual & Family Services, 51-200 employees employees
Apr 27, 2023
The tool is both helpful and user-friendly, making it easy to understand and utilize. Output Language Code: EN-US
The tool is both helpful and user-friendly, making it easy to understand and utilize. Output Language Code: EN-US
Pros
Teaching recourses and scheduling tools are conveniently accessible.
Cons
There seem to be some issues with selecting session notes on the calendar, and the language code for the output is EN-US.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jobe
Individual & Family Services, 11-50 employees employees
Mar 21, 2023
Rethink review
Rethink review
Pros
I would rate my experience with the software as 7 out of 10. When it doesnt freeze, it is user-friendly and has many resources available. The softwares performance largely depends on whether or not it freezes. PROS The program library enables you to discover other beneficial software to include for your clients. The training videos are also highly advantageous for educating parents, and the program itself is easy to use.
Cons
When I use the program, it often freezes, and as a result, occasionally reports are not saved. This means I have to rewrite them. The programs output language code is EN-US.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
gabe
Mental Health Care, 51-200 employees employees
Feb 14, 2023
Perfect for data collection
Perfect for data collection
Pros
I find the process of collecting data for technicians quite simple and user-friendly. The graphs are easily accessible, and I appreciate the program and stim libraries.
Cons
Im finding the program setup difficult to understand. It would be helpful if the prompt levels advanced automatically once the requirements have been met.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Devann
Hospital & Health Care, 11-50 employees employees
Jan 11, 2023
Intuitive Interface BUT Limited Add-Ons
Intuitive Interface BUT Limited Add-Ons
Pros
This system is easy to deploy and has a great performance like Catalyst, but with fewer technical glitches. Moreover, there are some customizable presets which can be used when creating a new students profile.
Cons
The main problem with ReThink is that it has limited options to correct inaccurate data after the point of sale. Additionally, getting in touch with support can be somewhat difficult as reaching them by phone may require multiple attempts and is not as straightforward as using a chat feature. REASON FOR CHOOSING RETHINK According to popular vote, Rethink was the most user-friendly software for BCBAs.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Medical Practice, 501-1,000 employees employees
Jan 02, 2023
cross company usage
cross company usage
Pros
Supervisor access is pretty decent, and the calendar functions make booking appointments smooth.
Cons
The system frequently freezes, especially the scheduling module, lacks integration capabilities with other systems, and has subpar reporting functionalities.
Ease of use
3
Value for money
8
Customer Support
8
Functionality
4
Don
Hospital & Health Care, 500+ employees
Mar 25, 2021
Rethink Review
Rethink Review
Pros
Scheduling is an invaluable resource for my specific role.
Cons
Scheduling lacks important features like staff member availability tracking, making it easy to overlook basic scheduling details.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Tristeena
Hospital & Health Care, 11-50 employees
More than a year
Mar 23, 2021
Rethink for ABA Therapy
Rethink for ABA Therapy
Pros
This software offers a comprehensive solution for data collection, note-taking, and appointment scheduling. It's convenient for staff to manage their timesheets and access various resources, including RBT training and other supplementary materials, all in one place.
Cons
Cons include difficulty accessing the client's progress easily. Each program needs to be selected separately to view the graphs, and there's no feature for systematic target mastery and replacement. Maintenance targets require manual checking, and there's no systematic assignment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Alisha
Mental Health Care, 11-50 employees
More than a year
Mar 21, 2021
Love rethink but here is an idea.
Love rethink but here is an idea.
Pros
I find it easy to write session notes, search for client info, and submit hours using this platform.
Cons
My biggest issue is the system's tendency to time out, sometimes resulting in lost work. I also believe there should be an option to add photos, allowing therapists to upload children's work for supervisors and parents to understand their progress better.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Tiffany
Medical Practice, 51-100 employees
More than a year
Mar 18, 2021
Amazing
Amazing
Pros
I really appreciate how each lesson includes a visual example.
Cons
Instead of resuming where you left off, the system restarts from the beginning if you step away, which can be frustrating.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
LAKEITHEA
Education Management, 51-100 employees
Less than 6 months
Mar 13, 2021
Nice Features!
Nice Features!
Pros
It is incredibly user-friendly and comprehensive. I particularly like the feature that allows you to continue taking data offline.
Cons
Glitches are irritating, and support isn't always readily available or prompt in resolving issues.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Lorretta
Medical Practice, 11-50 employees
More than a year
Mar 11, 2021
Ease of use
Ease of use
Pros
The learning curve for this software is minimal. The training and demonstrations are straightforward and easy to follow.
Cons
I have only had positive experiences; no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Mental Health Care, 1-10 employees
More than a year
Mar 09, 2021
Review
Review
Pros
Being able to pull program data into reports and self-graphing is a significant advantage.
Cons
I did appreciate a program checklist for technicians to review before data collection and a report for them to read supervisor updates. This functionality was available with paper records but is lacking in the current system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chasidy
Mental Health Care, 1-10 employees
Less than a year
Feb 21, 2021
Helpful information
Helpful information
Pros
Navigating through the videos is a breeze, and the quizzes were quite beneficial.
Cons
The system occasionally freezes, necessitating restarting videos from the beginning.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carrie
Individual & Family Services, 11-50 employees
Less than 6 months
Feb 19, 2021
Rethink User
Rethink User
Pros
The standout feature of this software is the preprogrammed behavior programs and objectives.
Cons
Inputted information is not always saved, and data entry isn't user-friendly when inputting data from previous days.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Stacey
Individual & Family Services, 11-50 employees
Less than 6 months
Feb 15, 2021
Mixed bag
Mixed bag
Pros
Having access to data from anywhere is a huge advantage. It allows Behavior Analysts to respond quickly to changes in the data. Additionally, Rethink enables data analysis in various ways, saving a considerable amount of time for Behavior Analysts.
Cons
Many features, such as customizable graphs and improved data collection methods, are still in the pipeline. Customer service is friendly, but there's a significant delay in response times.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Carshena
Individual & Family Services, 51-100 employees
More than a year
Feb 06, 2021
Very satisfied with all Rethink has to offer!
Very satisfied with all Rethink has to offer!
Pros
Rethink is incredibly user-friendly. New staff members are able to learn how to collect data, access our goal bank, analyze automated graphs, and submit session notes that our families can review within their first week of employment. It's also user-friendly for families, as they can see pictures of their children, read session notes, view their child's goals, and always have access to their child's schedule.
Cons
Collecting partial interval/whole interval data with Rethink can be tricky. Once you open a child's program for the day, the timer starts ticking, even if you're not ready to collect data on that specific program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Haley
Individual & Family Services, 1-10 employees
More than a year
Feb 03, 2021
Consumer
Consumer
Pros
It is easy to use for tracking data, entering information, and scheduling.
Cons
As a first-time user of this software, I can't think of any cons at the moment. It seems to be improving and is easy to use from my perspective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Mental Health Care, 11-50 employees
Less than a year
Feb 02, 2021
Very Helpful
Very Helpful
Pros
During my training at ABSI for my new job, the training modules were extremely helpful, and the format was very user-friendly. The informative videos and helpful quizzes made retaining knowledge even easier.
Cons
I found it difficult to verify sessions on the computer or laptop, but it was much easier and quicker on the phone app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shalina
Food & Beverages, 51-100 employees
Less than 6 months
Feb 01, 2021
Rethink feedback
Rethink feedback
Pros
The calendars are really helpful for scheduling, and with the upcoming email scheduling feature, communication with the team is going to be even smoother.
Cons
It would be helpful to have symbols indicating which funder reports have been added to the client's file cabinet and which ones are missing.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jolynn
Mental Health Care, 11-50 employees
More than a year
Feb 01, 2021
Autism
Autism
Pros
I like the way everything is organized, and being able to watch actual practices is a bonus.
Cons
It is frustrating that you can't pause videos and resume later from where you left off.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Lori
Mental Health Care, 101-500 employees
Less than 6 months
Feb 01, 2021
Filters
Paper Data is Better
Paper Data is Better
Pros
Using less paper and ink to create programs is something I appreciate.
Cons
I find the data representation inaccurate and the system incredibly slow to load anything. Viewing the schedule is particularly cumbersome, especially compared to ABA Schedules. Customizing programs is also challenging. In my opinion, using Excel would be a better option.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
2
Madeleine
Education Management, 51-100 employees
Less than 6 months
Feb 01, 2024
Rethink - Amazing
Rethink - Amazing
Pros
Everything about Rethink, I absolutely love. Lately though, it's been sluggish when it comes to saving appointments and entering data, which is a bit frustrating.
Cons
I am not a fan of the new scheduling update. When you navigate under an employee's schedule and click on a billable appointment, then back out of it, it automatically displays only that client under that employee instead of the entire schedule.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Mental Health Care, 11-50 employees
More than a year
Jul 14, 2023
New User to Rethink
New User to Rethink
Pros
I am impressed by how organized the company is. The training they provide is exceptional. All the staff members I've interacted with have been not just positive and knowledgeable but also incredibly supportive and accommodating.
Cons
Some minor adjustments are needed in the payroll report, especially for semi-monthly payroll. It would be helpful to reduce the number of clicks required to set up pay codes.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
cara
Mental Health Care, 51-100 employees
Less than 6 months
May 17, 2023
Very easy to use
Very easy to use
Pros
I really appreciate how straightforward the apps interface is and how user-friendly it is to navigate.
Cons
While the apps simple layout makes it user-friendly, I would appreciate having the ability to access past data, view overall percentages and graph points, in order to track the clients progress during treatment.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Shelby
Individual & Family Services, 51-200 employees employees
Apr 27, 2023
The tool is both helpful and user-friendly, making it easy to understand and utilize. Output Language Code: EN-US
The tool is both helpful and user-friendly, making it easy to understand and utilize. Output Language Code: EN-US
Pros
Teaching recourses and scheduling tools are conveniently accessible.
Cons
There seem to be some issues with selecting session notes on the calendar, and the language code for the output is EN-US.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jobe
Individual & Family Services, 11-50 employees employees
Mar 21, 2023
Rethink review
Rethink review
Pros
I would rate my experience with the software as 7 out of 10. When it doesnt freeze, it is user-friendly and has many resources available. The softwares performance largely depends on whether or not it freezes. PROS The program library enables you to discover other beneficial software to include for your clients. The training videos are also highly advantageous for educating parents, and the program itself is easy to use.
Cons
When I use the program, it often freezes, and as a result, occasionally reports are not saved. This means I have to rewrite them. The programs output language code is EN-US.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
gabe
Mental Health Care, 51-200 employees employees
Feb 14, 2023
Perfect for data collection
Perfect for data collection
Pros
I find the process of collecting data for technicians quite simple and user-friendly. The graphs are easily accessible, and I appreciate the program and stim libraries.
Cons
Im finding the program setup difficult to understand. It would be helpful if the prompt levels advanced automatically once the requirements have been met.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
Devann
Hospital & Health Care, 11-50 employees employees
Jan 11, 2023
Intuitive Interface BUT Limited Add-Ons
Intuitive Interface BUT Limited Add-Ons
Pros
This system is easy to deploy and has a great performance like Catalyst, but with fewer technical glitches. Moreover, there are some customizable presets which can be used when creating a new students profile.
Cons
The main problem with ReThink is that it has limited options to correct inaccurate data after the point of sale. Additionally, getting in touch with support can be somewhat difficult as reaching them by phone may require multiple attempts and is not as straightforward as using a chat feature. REASON FOR CHOOSING RETHINK According to popular vote, Rethink was the most user-friendly software for BCBAs.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Medical Practice, 501-1,000 employees employees
Jan 02, 2023
cross company usage
cross company usage
Pros
Supervisor access is pretty decent, and the calendar functions make booking appointments smooth.
Cons
The system frequently freezes, especially the scheduling module, lacks integration capabilities with other systems, and has subpar reporting functionalities.
Ease of use
3
Value for money
8
Customer Support
8
Functionality
4
Don
Hospital & Health Care, 500+ employees
Mar 25, 2021
Rethink Review
Rethink Review
Pros
Scheduling is an invaluable resource for my specific role.
Cons
Scheduling lacks important features like staff member availability tracking, making it easy to overlook basic scheduling details.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Tristeena
Hospital & Health Care, 11-50 employees
More than a year
Mar 23, 2021
Rethink for ABA Therapy
Rethink for ABA Therapy
Pros
This software offers a comprehensive solution for data collection, note-taking, and appointment scheduling. It's convenient for staff to manage their timesheets and access various resources, including RBT training and other supplementary materials, all in one place.
Cons
Cons include difficulty accessing the client's progress easily. Each program needs to be selected separately to view the graphs, and there's no feature for systematic target mastery and replacement. Maintenance targets require manual checking, and there's no systematic assignment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Alisha
Mental Health Care, 11-50 employees
More than a year
Mar 21, 2021
Love rethink but here is an idea.
Love rethink but here is an idea.
Pros
I find it easy to write session notes, search for client info, and submit hours using this platform.
Cons
My biggest issue is the system's tendency to time out, sometimes resulting in lost work. I also believe there should be an option to add photos, allowing therapists to upload children's work for supervisors and parents to understand their progress better.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Tiffany
Medical Practice, 51-100 employees
More than a year
Mar 18, 2021
Amazing
Amazing
Pros
I really appreciate how each lesson includes a visual example.
Cons
Instead of resuming where you left off, the system restarts from the beginning if you step away, which can be frustrating.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
LAKEITHEA
Education Management, 51-100 employees
Less than 6 months
Mar 13, 2021
Nice Features!
Nice Features!
Pros
It is incredibly user-friendly and comprehensive. I particularly like the feature that allows you to continue taking data offline.
Cons
Glitches are irritating, and support isn't always readily available or prompt in resolving issues.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Lorretta
Medical Practice, 11-50 employees
More than a year
Mar 11, 2021
Ease of use
Ease of use
Pros
The learning curve for this software is minimal. The training and demonstrations are straightforward and easy to follow.
Cons
I have only had positive experiences; no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Mental Health Care, 1-10 employees
More than a year
Mar 09, 2021
Review
Review
Pros
Being able to pull program data into reports and self-graphing is a significant advantage.
Cons
I did appreciate a program checklist for technicians to review before data collection and a report for them to read supervisor updates. This functionality was available with paper records but is lacking in the current system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chasidy
Mental Health Care, 1-10 employees
Less than a year
Feb 21, 2021
Helpful information
Helpful information
Pros
Navigating through the videos is a breeze, and the quizzes were quite beneficial.
Cons
The system occasionally freezes, necessitating restarting videos from the beginning.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carrie
Individual & Family Services, 11-50 employees
Less than 6 months
Feb 19, 2021
Rethink User
Rethink User
Pros
The standout feature of this software is the preprogrammed behavior programs and objectives.
Cons
Inputted information is not always saved, and data entry isn't user-friendly when inputting data from previous days.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Stacey
Individual & Family Services, 11-50 employees
Less than 6 months
Feb 15, 2021
Mixed bag
Mixed bag
Pros
Having access to data from anywhere is a huge advantage. It allows Behavior Analysts to respond quickly to changes in the data. Additionally, Rethink enables data analysis in various ways, saving a considerable amount of time for Behavior Analysts.
Cons
Many features, such as customizable graphs and improved data collection methods, are still in the pipeline. Customer service is friendly, but there's a significant delay in response times.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Carshena
Individual & Family Services, 51-100 employees
More than a year
Feb 06, 2021
Very satisfied with all Rethink has to offer!
Very satisfied with all Rethink has to offer!
Pros
Rethink is incredibly user-friendly. New staff members are able to learn how to collect data, access our goal bank, analyze automated graphs, and submit session notes that our families can review within their first week of employment. It's also user-friendly for families, as they can see pictures of their children, read session notes, view their child's goals, and always have access to their child's schedule.
Cons
Collecting partial interval/whole interval data with Rethink can be tricky. Once you open a child's program for the day, the timer starts ticking, even if you're not ready to collect data on that specific program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Haley
Individual & Family Services, 1-10 employees
More than a year
Feb 03, 2021
Consumer
Consumer
Pros
It is easy to use for tracking data, entering information, and scheduling.
Cons
As a first-time user of this software, I can't think of any cons at the moment. It seems to be improving and is easy to use from my perspective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Mental Health Care, 11-50 employees
Less than a year
Feb 02, 2021
Very Helpful
Very Helpful
Pros
During my training at ABSI for my new job, the training modules were extremely helpful, and the format was very user-friendly. The informative videos and helpful quizzes made retaining knowledge even easier.
Cons
I found it difficult to verify sessions on the computer or laptop, but it was much easier and quicker on the phone app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shalina
Food & Beverages, 51-100 employees
Less than 6 months
Feb 01, 2021
Rethink feedback
Rethink feedback
Pros
The calendars are really helpful for scheduling, and with the upcoming email scheduling feature, communication with the team is going to be even smoother.
Cons
It would be helpful to have symbols indicating which funder reports have been added to the client's file cabinet and which ones are missing.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jolynn
Mental Health Care, 11-50 employees
More than a year
Feb 01, 2021
Autism
Autism
Pros
I like the way everything is organized, and being able to watch actual practices is a bonus.
Cons
It is frustrating that you can't pause videos and resume later from where you left off.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Lori
Mental Health Care, 101-500 employees
Less than 6 months
Feb 01, 2021