Total 250 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

29%

3

Stars

6%

2

Stars

5%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Janet

Medical Practice, 1-10 employees

Less than a year

4.0
September 2024

Support team is very helpful

Pros

RXNT system is easy to use and tech support is helpful whenever needed. I can talk to a live person to resolve any issues.

Cons

I cannot note or delete patients who have passed away or moved away.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

5

H

haydee

Medical Practice, 1-10 employees

Less than 6 months

5.0
September 2024

Service was the best

Pros

I really like their service and how quickly they respond whenever I need help.

Cons

So far I like everything including the service.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

G

Greg

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
September 2024

Works the best

Pros

RXNT works smoothly with my EHR helping me find and prescribe medications and locate the pharmacies my patients prefer.

Cons

Sometimes pharmacies are not listed but this does not happen often.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Angela

Not Specified, 11-50 employees

Less than a year

5.0
August 2024

Reliable software

Pros

I find this platform very easy to use and it allows me to schedule refill orders easily. It's very user-friendly and I highly recommend it.

Cons

The login code does not always work for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kenneth

Mental Health Care, 51-100 employees

Less than a year

5.0
August 2024

Overall good product

Pros

I really like being able to see when a prescription was sent and successfully delivered. It gives me peace of mind knowing everything went through.

Cons

The only downside is that when the system goes down, it can be down for a few hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ariel

Hospital & Health Care, 500+ employees

More than a year

5.0
July 2024

Impressive service and choices

Pros

The ease of use is important for our practice and this platform delivers on that front.

Cons

I sometimes struggle to find certain medications or generics, especially if they are not a specific brand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cynthia

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
July 2024

User-friendly interface

Pros

I find the interface really simple and easy to understand. It's designed in a way that makes everything easy & user-friendly, so I don't have to spend time figuring things out.

Cons

I cannot think of any issues at the moment. I believe the RXNT team does its best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gene

Medical Practice, 1-10 employees

More than a year

3.0
July 2024

Budget-friendly & effective

Pros

I submitted a copy of the template I wanted and the RXNT team implemented it just as I asked. It was a smooth process!

Cons

I experience frequent outages, cannot insert physical exams once the template is chosen and cannot create "CPT clusters." The EMG shuts off every day at 12:21 a.m. which requires a restart. Also it does not save information instantly, so I've had to retype information multiple times because it didn't save.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

4

Functionality

6

N

Nicole

Hospital & Health Care, 1-10 employees

Less than a year

5.0
July 2024

My experience with rxnt

Pros

The platform is super easy to use and the layout makes it really clear what needs to be filled in and completed. Everything is well-organized and simple.

Cons

The program's cost is quite high, especially for a new business owner like me.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

H

hinmoy

Medical Practice, 51-100 employees

Less than a year

5.0
July 2024

Ideal global prescribing solution

Pros

It's easy to use this platform even from countries like China. The accessibility is great, no matter where you are.

Cons

Inputting patient demographics can be a bit clunky and sometimes erases information. The e-consent can be tricky pressing the wrong button might delete the patient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

beth

Medical Practice, 1-10 employees

Less than a year

5.0
June 2024

All-in-one shore Infusion

Pros

RXNT is easy to use, keeps all my files safe and protects my account with a code.

Cons

I do not have any issues with this program and use it daily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tim

Not Specified, 1-10 employees

Less than a year

1.0
June 2024

Do not use this EMR

Pros

Unfortunately, I have not has any positive with RXNT in our practice.

Cons

I feel like patient migration, encounter formation, sending prescriptions and customer service could definitely be more effective. There's room for improvement in those areas.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

1

P

Paul

Medical Practice, 11-50 employees

More than a year

4.0
June 2024

Innovative e-Prescribing System

Pros

The most recent updates have made the process smoother for me as a prescriber.

Cons

It is hard for me to update patient information as needed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Z

Zaporia

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
June 2024

Easy to learn

Pros

It's easy and fast to use and it integrates smoothly with my charting system. Everything works smoothly together, making the process efficient.

Cons

I have not come across any issues with RXNT.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elizabeth

Hospital & Health Care, 101-500 employees

Less than a year

5.0
June 2024

MH support using RXNT

Pros

Managing it is super easy and it's really user-friendly, so I got the hang of it fast. The customer service was great too and it only took a few days to get a good understanding of everything.

Cons

So far, nothing about RXNT has made me dislike it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Julie

Medical Practice, 51-100 employees

Less than a year

4.0
May 2024

Simple to manage

Pros

I really liked how easily I could access client records. It made everything so much more convenient and efficient.

Cons

Logging in isn't as easy as we initially thought and there's no clear explanation for the menu categories. Some seem redundant, while others feel more tailored to the medical field than to users in other industries.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P

Prince

Mental Health Care, 51-100 employees

Less than 6 months

5.0
May 2024

Premium prescription service

Pros

It meets all the 2024 compliance standards and provides top-level service, which really gives me confidence in using it.

Cons

When I click on RXNT prescribe on Donefirst EMR, I wish it would take me directly to the patients portal. I always end up searching for the patient before prescribing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Samantha

Medical Practice, 1-10 employees

Less than 6 months

5.0
May 2024

Multi-function system

Pros

The ease of use and low cost make it a great all-in-one system. It covers everything I need without breaking the bank.

Cons

The system lacks a few features needed in a pediatric setting. I have to keep separate tabs open for scheduling, EHR and billing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Carolina

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
May 2024

Smart solution

Pros

RXNT is very easy to use, the page layout is neat and efficient and it's simple to find patients.

Cons

Some features take a while to load and the website occasionally crashes, which slows down patient care.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

F

frederick

Not Specified, 1-10 employees

Less than a year

5.0
May 2024

Quick and efficient

Pros

It's easy to access, very functional and well-organized. Plus, it makes prescribing and refilling scripts quick and simple.

Cons

I have no complaints at all as it works well and has good support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10