Total 250 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

29%

3

Stars

6%

2

Stars

5%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Narges

Mental Health Care, 101-500 employees

More than a year

5.0
May 2024

Reliable Software

Pros

Software is accurate and super easy to use. It makes everything smooth and efficient.

Cons

The cost is high for a private practice. I wish it included an EHR system too!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Medical Practice, 51-100 employees

Less than a year

4.0
May 2024

Easy peasyy for novice users

Pros

It's easy, simple, fast and pharmacy-approved, making the whole process smooth.

Cons

I have had issues with failed prescriptions as some just do not go through.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

B

Bayan

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
May 2024

User-friendly with minimal technical issues

Pros

Compared to my previous e-prescribing software this one is much easier to use and has hardly given me any glitches or issues.

Cons

The version I am using does not connect directly with my electronic health record. Sometimes, a medicine prescription does not go through to the pharmacy and I do not get a direct notification about it. I have to check on another screen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jessica

Mental Health Care, 11-50 employees

Less than a year

5.0
April 2024

We Love RXNT

Pros

I find the scheduler and EHR pretty easy to navigate and very user-friendly.

Cons

I have not faced any issues with RXNT.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

CATHERINE

Mental Health Care, 51-100 employees

Less than a year

5.0
April 2024

Prescribing

Pros

I really like how notes connected to prescriptions are integrated into the EHR.

Cons

There is a lag in knowing whether a prescription has successfully gone through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Muhammad

Hospital & Health Care, 500+ employees

Less than 6 months

4.0
April 2024

Great system

Pros

I enjoy the wide range of templates that allow me to focus on patient-centered care. The e-prescribing feature is excellent which makes review and authorization effortless.

Cons

The billing feature is complicated and I have had poor experiences with customer service. The system for adding and managing users is convoluted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

MARTHA

Medical Practice, 1-10 employees

More than a year

5.0
March 2024

Great prescribing program

Pros

I chose the RXNT prescribing program over others because the representative was very responsive to my tight timeline and promised quick setup, which they delivered on. The initial customer service was superb. Since starting, I've used it for all my prescriptions due to its ease and speed and the convenience of maintaining prescription records.

Cons

A few times, I noticed the program seemed unable to perform certain tasks. However, when I contacted RXNT Support, they showed me how to handle the issues like adding a brand-new, newly approved medication that was not yet in the system. So, there is really nothing to dislike as everything works for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

U

UTAHNA

Hospital & Health Care, 101-500 employees

Less than a year

5.0
March 2024

GREAT PRODUCT.

Pros

Navigating the system is easy for me.

Cons

So far, I have not experienced any issues that have given me trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexander

Medical Practice, 1-10 employees

Less than 6 months

5.0
March 2024

The nightmare that wasn't

Pros

Once I got the hang of it, it became the simplest tool ever to use.

Cons

Some aspects are not intuitive for me but help was easily accessible and very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Grace

Mental Health Care, 1-10 employees

Less than 6 months

3.0
March 2024

psychiatric nurse practitioner

Pros

I find it quite easy and simple to navigate.

Cons

The program does not allow for having two windows open at the same time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

D

Dawn

Medical Practice, 1-10 employees

Less than 6 months

5.0
March 2024

E-Scribe New user

Pros

I like not having to fill out all the demographics for a patient and that saved medications are viewable across our network.

Cons

I did like the pharmacy search to be easier for small pharmacies and I wish the pharmacy list could be saved across the entire network, like saved medications. More training would be helpful. The videos provide only a basic understanding and I had to figure out the rest on my own. It would be great if a representative could visit our facility for a training session.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

Gloria

Medical Practice, 11-50 employees

More than a year

5.0
March 2024

Very easy to navigate

Pros

Its simplicity and ease of navigation mean I never have issues finding anything.

Cons

I have not found myself in any sort of trouble so far.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

KA

Kristen A

Not Specified, 1-10 employees

Less than 6 months

5.0
March 2024

Eaay to use!!!

Pros

This program is very user-friendly. I think anyone will love it.

Cons

I have not had any issues and have been using it for six months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Trevor

Medical Practice, 1-10 employees

Less than a year

1.0
March 2024

HORRIBLE service and customer relations does not care

Pros

Its relatively inexpensive for an EMR, though it does not offer a fully functional product.

Cons

Customer service is horrible, the billing module does not submit claims correctly and patient data gets changed by the system.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

E

Erika

Hospital & Health Care, 51-100 employees

Less than a year

5.0
March 2024

IN MY OPINION

Pros

The software is very user-friendly and accessible from various locations.

Cons

The software is not very easy to use for correcting mistakes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alyssa

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
March 2024

RXNT review

Pros

I love the convenience of the mobile app and web-based interface. Ordering medications and refills is easy and they get sent immediately to the MD for signature.

Cons

Adding a pharmacy via the mobile app is difficult. It might be helpful to send reminder texts to MDs for pending items.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

I

isabella

Alternative Medicine, 11-50 employees

Less than a year

4.0
February 2024

RXNT work or not?

Pros

While rxnt was useful for scheduling and managing patients, I encountered numerous errors when sending forms to new patients, and distributing paperwork became quite challenging.

Cons

It is not user-friendly during the initial days with this application, adapting is tough, as it's very confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

3

Functionality

7

A

Adam

Hospital & Health Care, 51-100 employees

More than a year

5.0
February 2024

Excellent e-prescription service

Pros

This software's integration with EMR and its fluidity make searching and connecting with pharmacies a breeze.

Cons

I have no complaints this platform has been flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Hospital & Health Care, 1-10 employees

More than a year

5.0
February 2024

Very good for e prescribing

Pros

I have found their customer service to be good, and the staff is quite knowledgeable.

Cons

I wish they offered better after-hours support.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Amanda

Alternative Medicine, 1-10 employees

Less than a year

1.0
February 2024

Absolutely Horrible.. do not do it!!!

Pros

My experience with this has been a total nightmare I wouldn't recommend it at all!

Cons

If I could rate customer support zero, I would. Navigating this system is a nightmare, and you're left to fend for yourself. I can't wait to switch. Save yourself the trouble and invest in a different system. I regret not choosing Epic.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2