Amanda
Alternative Medicine, 1-10 employees
Less than a year
“Absolutely Horrible.. do not do it!!!”
Pros
My experience with this has been a total nightmare I wouldn't recommend it at all!
Cons
If I could rate customer support zero, I would. Navigating this system is a nightmare, and you're left to fend for yourself. I can't wait to switch. Save yourself the trouble and invest in a different system. I regret not choosing Epic.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
MARISOL
Medical Practice, 1-10 employees
More than a year
“Best EMR for your money”
Pros
I enjoy how easy it is to use this software and how simple it is to train new employees on it.
Cons
Sometimes, the system experiences lag, causing delays in patient management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Hospital & Health Care, 500+ employees
More than a year
“Dan Rash's RxNT experience”
Pros
This app has truly been a game-changer for us in terms of patient care and medication management. The seamless integration with our physician team, allowing real-time electronic signing of orders, especially for urgent prescriptions, is fantastic.
Cons
I dislike that the new setup passwords expire quickly, making the onboarding process challenging.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lorraine
Healthcare, 1-10 employees
Less than a year
“Everyday EHR”
Pros
RXNT is simple and easy to use. I really like the wide variety of preset templates as they make charting much easier for me.
Cons
Sometimes the site crashes and it takes too long to load pages.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Junyi
Government Administration, 51-100 employees
Less than 6 months
“You can make it better”
Pros
Using the e-prescription feature is a breeze, especially with the variety of medications available to choose from.
Cons
There is a lot of patient information duplication when adding new patients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalia
Medical Practice, 11-50 employees
Less than a year
“Review of RXNT for Optometry”
Pros
One of the most valuable aspects during eye exams is accessing patient medication history and prescribing medications for ocular diseases. RXNT has proven to be efficient, user-friendly, and quick in this regard.
Cons
The two main features we use haven't presented any issues, so there are no downsides to using this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren
Hospital & Health Care, 51-100 employees
More than a year
“Beware of this product”
Pros
When it's functioning properly, it's fantastic. However, when it's not working, it becomes a major obstacle to care and scheduling.
Cons
Whenever there's a new phone or an issue, expect days of waiting to regain functionality. Customer service is consistently poor, asking redundant questions and often unable to resolve issues promptly.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
3
Functionality
8
Christy
Medical Practice, 1-10 employees
More than a year
“Good ePrescribing Program”
Pros
The online prescribing capability is a big plus for me.
Cons
Adding pharmacies is difficult or impossible on the iPhone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trisha
Hospital & Health Care, 1-10 employees
More than a year
“Great software”
Pros
I love the pricing, the practice management features, and the customer service they provide.
Cons
Working with Change Healthcare is not enjoyable for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Terry
Mental Health Care, 11-50 employees
More than a year
“Electronic Prescribing”
Pros
This program is straightforward and user-friendly.
Cons
At the moment, I do not have any cons I have been satisfied with RXNT.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
AMANDA
Medical Practice, 1-10 employees
More than a year
“Happy new customer”
Pros
The software is ease of use and robust features, combined with a fair price, make it an excellent choice.
Cons
I have no complaints! As I onboard, I hope to transition more clients to rxnt.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Medical Practice, 1-10 employees
More than a year
“Worst Company”
Pros
Unfortunately, the system is frequently down, causing major disruptions.
Cons
The system frequently malfunctions, requiring multiple support tickets daily, which is incredibly time-consuming and frustrating.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Stephen
Medical Practice, 1-10 employees
Less than 6 months
“Johnsons Family Medicine”
Pros
I love its ease of use, functionality, and affordability.
Cons
I have not encountered any dislikes so far I'm still in the startup phase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julli
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Great EHR for this Sole Provider”
Pros
As a cash-only sole provider, this software provided me with all the necessary tools to run my med spa/hormone therapy clinic effectively, making it the best value for my money.
Cons
Charting can be cumbersome but manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bruce
Medical Practice, 1-10 employees
More than a year
“Used in a very small practice.”
Pros
The affordability of this EHR system is a huge advantage for my small practice.
Cons
Some features, like setting up e-prescribing for scheduled drugs, have been problematic for me, so I chose not to use them.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Helen
Health, Wellness and Fitness, 1-10 employees
More than a year
“MAVERICK HEALTH CARE PROF. LLC”
Pros
Simply put it's easy to use!
Cons
Lack of quick text and inability to auto-populate problems to medical history are drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandhya
Health, Wellness and Fitness, 51-100 employees
More than a year
“Excellent product”
Pros
It is incredibly easy and efficient to send my narcotic prescriptions.
Cons
I have no comments; I love how easy it is to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosie
Hospital & Health Care, 11-50 employees
More than a year
“RXNT overview”
Pros
Being able to seamlessly transition between computer and mobile device makes ordering medications on the go incredibly convenient.
Cons
When medications did not transfer from Consolo to RXNT, I had to manually enter them into RXNT.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“Review of RXNT”
Pros
It effectively addresses the needs of my medical practice.
Cons
It is confusing at times when other prescribers start a new profile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bette
Individual & Family Services, 1-10 employees
More than a year
“RXNT Rocks!”
Pros
I've had a smooth experience with RXNT, quickly grasping the program after just a few days of training. Additionally, any issues or questions are promptly addressed within 24 hours.
Cons
I've had no negative experiences with the RXNT system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10