Last Updated
Overview
Based on our analysis of SigmaCare software's current capabilities, we have identified key scenarios where this software is a good fit for long-term care providers:
- Facilities Managing High-Risk Medication Regimens
Skilled nursing and long-term care facilities deal with complex medication schedules – at times across a large resident population. They can benefit from SigmaCare's approach to medication safety that includes proactive DUR alerts and formulary validation that identifies potential issues - even before they reach the resident. Automatic eMAR and eTAR updates cut time spent on charting. One user noted that the operational efficiencies gained from the platform freed up more time for actual resident care.
2. Organizations Building A Connected Care Network
Coordinating with outside facilities – such as labs, pharmacies, and radiology partners - usually means relying on faxes, phone calls, or disconnected and often vulnerable systems. SigmaCare's interoperability and content management tools handle that data exchange directly. This supports what the platform calls a community of care. Facilities trying to work more closely with the outside providers – especially those already involved in resident care - tend to get the most out of this.
SigmaCare Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integrations
- Patient Portal
What Is SigmaCare?
SigmaCare – now part of MatrixCare by ResMed – is an Electronic Health Record (EHR) and clinical management software. It is designed for long term and post-acute care facilities like assisted living centers and nursing homes. The platform includes Critical Decision Support (CDS), which provides current, real-time data to help reduce variability in care decisions. It also facilitates medication management, physician orders, Electronic Medication Administration Records (eMAR), and Electronic Treatment Administration Records (eTAR) workflows. The platform helps providers integrate and exchange information with community partners - such as laboratories, radiology facilities, and pharmacies. Overall, SigmaCare helps organizations mitigate risk and improve operational efficiency. This helps achieve consistent care delivery.
What Is SigmaCare Best For?
The software is noted for its automation capabilities tied to physician orders, medication administration, and treatment administration record workflows. This helps cut down on manual handoffs that are more susceptible to errors. Proactive Drug Utilization Review (DUR) alerts flag potential issues before they reach the patient. Formulary validation further checks medications against coverage in real time. Also, eMAR and eTAR updates assist providers to avoid medication errors while keeping costs and daily operations under better control.
How Much Does SigmaCare Cost?
The SigmaCare cost is estimated to start at $400/user/month. Actual costs vary; it depends on the number of users, features selected, facility size, and more. Additionally, users may also incur potential extra costs. The following figures are estimates and may vary depending on provider terms:
- Implementation And Configuration: $5,000–$15,000
- Data Migration: $8,000–$25,000
- Custom Integrations: $5,000–$25,000
- Staff Training: $500–$1,500/user
- Workflow Customization: $2,000–$10,000
- Hardware And Devices: $2,000–$10,000
- Additional Support: $500–$2,000/month
- Custom Reporting: $2,000–$8,000
- Go-Live Assistance: $5,000–$15,000
Reviewers generally consider SigmaCare's pricing steep – especially compared to other long-term care platforms. This is particularly true for smaller facilities. While the base subscription reflects the depth of its clinical and medication management tools, extra costs may add up quickly. This often pushes the total well beyond what facilities initially expect.
Disclaimer: The pricing is subject to change.
SigmaCare Integrations
SigmaCare integrates with several partner applications and the broader MatrixCare ecosystem, including SNF Metrics.
How Does SigmaCare Work?
Here’s how users can navigate the software:
- Log in to SigmaCare through the platform's secure portal
- Access Critical Decision Support to review real-time patient data
- Enter and manage physician orders within the system
- Track medication and treatment administration through eMAR and eTAR
- Review DUR alerts before medications are dispensed
- Validate formulary status as part of the medication workflow
- Exchange data with local labs, pharmacies, and radiology partners through interoperability tools
- Manage third-party vendor integrations from within the platform
- Monitor clinical and financial performance through built-in reporting dashboards
Who Is SigmaCare For?
SigmaCare is used to manage clinical workflows and care coordination in the following care settings:
- Skilled nursing facilities
- Senior living centers
- Continuing care retirement communities (CCRCs)
- Adult day care programs
- Home health/hospice services
SigmaCare Use Cases
Based on our analysis of SigmaCare software's current capabilities, we have identified key scenarios where this software is a good fit for long-term care providers:
Facilities Managing High-Risk Medication Regimens
Skilled nursing and long-term care facilities deal with complex medication schedules – at times across a large resident population. They can benefit from SigmaCare's approach to medication safety that includes proactive DUR alerts and formulary validation that identifies potential issues - even before they reach the resident. Automatic eMAR and eTAR updates cut time spent on charting. One user noted that the operational efficiencies gained from the platform freed up more time for actual resident care.
Organizations Building A Connected Care Network
Coordinating with outside facilities – such as labs, pharmacies, and radiology partners - usually means relying on faxes, phone calls, or disconnected and often vulnerable systems. SigmaCare's interoperability and content management tools handle that data exchange directly. This supports what the platform calls a community of care. Facilities trying to work more closely with the outside providers – especially those already involved in resident care - tend to get the most out of this.
Facilities Wanting Real-Time Insight Into Quality Scores
Waiting months for quality data to come back makes it difficult to catch problems while they're still fixable. SigmaCare's live analysis tools change that timeline; one EHR system administrator credited real-time attention to data - rather than quarterly reports - with measurable improvement in quality scores. For administrators who'd rather correct course early than react after the fact, that shift matters.
Facilities Prioritizing Financial Performance Alongside Clinical Care
Balancing quality outcomes with financial sustainability requires clinical and financial teams working from the same numbers - not separate systems. SigmaCare's tools – including Critical Decision Support and reporting capability - tie reduced re-hospitalizations and prescribing errors to reimbursement outcomes. This gives administrators a clearer line of sight into how clinical decisions affect the bottom line. Organizations where these two functions have historically operated in silos stand to benefit most from that visibility.
Is SigmaCare Right For You?
Are you a long-term care provider seeking clearer, real-time insight to support informed clinical and operational decisions? SigmaCare may be a good fit for LTPAC providers seeking an EHR that combines clinical management with automated medication and treatment-focused workflows It is positioned to help organizations focus on delivering consistent, quality care. In doing so, it helps manage complex care environments.
Critical decision support, interoperability and operational efficiency features are embedded in the platform. All this helps make SigmaCare well-suited for organizations aiming to strengthen care coordination, manage risk, and support sustainable financial and clinical outcomes. MatrixCare, its parent company, supports TEFCA-enabled exchange through QHIN connectivity via its partner Health Gorilla. This may extend to SigmaCare’s interoperability capabilities, though no confirmation has yet been shared by the vendor.
Still not sure if SigmaCare is right for you? Contact us at (661) 384-7070 so we can help you make the right choice.
SigmaCare Features
Risk Mitigation And Medication Management
SigmaCare automates the workflow around physician orders, medication records, and vendor integration. DUR alerts and formulary validation are also built in. eMAR and eTAR updates happen automatically. This way, facilities end up with fewer medication errors; this can also help lower costs tied to preventable mistakes.
Interoperability And Community Integration
The software connects facilities with local labs, pharmacies, and radiology partners. It does so through built-in interoperability and content management tools. This way, it helps with information exchange - that too without relying on faxes or phone calls. This kind of connected care network gives providers faster access to outside data when making clinical decisions.
Financial And Operational Benefits
The platform ties clinical improvements - like fewer re-hospitalizations and prescribing errors - directly to better reimbursement outcomes. Ongoing, hands-on support helps facilities keep user engagement high over time. Administrators end up with a clearer picture of how day-to-day clinical decisions actually affect the bottom line.
Pros And Cons of SigmaCare
Pros
Easy navigation makes daily documentation simple for staff
Automated eMAR and eTAR updates support safer medication administration – which is an area of concern for providers
Critical Decision Support provides real-time data for decisions
Comprehensive reporting helps teams monitor performance and outcomes
Responsive support helps resolve implementation and usage issues
Cons
Limited customization can make workflows harder to adapt
Occasional downtime can disrupt overnight facility operations
Some workflows require several clicks to reach information
SigmaCare Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
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3
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2
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Share your experience
Anonymous
Small Business, 11-50 employees
“Helpful and user friendly”
Pros
Using this software has been really helpful and the system feels very user friendly and simple to work with.
Cons
Every now and then some patients seem to disappear from the list but that usually happens because they've been moved to a different group.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What language does SigmaCare support?
SigmaCare primarily supports the English language.
Does SigmaCare have a mobile app?
No, SigmaCare does not offer a dedicated mobile application.
Who are the typical users of SigmaCare software?
SigmaCare is used across skilled nursing facilities, senior living centers, Continuing Care Retirement Communities (CCRCs), adult day care programs, and home health or hospice services.
Does SigmaCare offer an API?
No, SigmaCare does not offer an API.
What types of pricing plans does SigmaCare offer?
The vendor offers an estimated starting price of $400/user/month. Request a detailed SigmaCare price breakdown for your organization today.
What other apps does SigmaCare integrate with?
SigmaCare integrates with SNF Metrics.
What level of support does SigmaCare offer?
SigmaCare offers support through email, videos, an online contact form, phone, video conference call, and blog.


