SimplePractice Reviews

“Simple billing tracking

Pros

love how simple it is to monitor billing and analytics details, the features are simple and make reviewing the information quick and painless.

Cons

The appointment color coding is frustrating because several of the shades are too similar and make scheduling confusing, I feel some of the colors should be altered so they're more distinguishable. I also dislike that the autopay setting gets turned off whenever insurance providers finalize claims and update a client's responsibility.

“very efficient tool!

Pros

One thing I like is having HIPAA-compliant functionality all in one place, letting me save patient contact details, insurance information, billing notes and similar records.

Cons

I get frustrated by how many clicks are required sometimes, a pre-saved note I could tweak within the current session would save time and the price is also a concern.

“Easy to Use but Mobile App Could Be Better

Pros

The software is really user-friendly, and I didn't need much training to get started.

Cons

The mobile app could use some improvements and it's not as smooth as the desktop version.

“Limited customization options

Pros

I really appreciate the simplicity of documenting with just a few steps. The training for our staff was simple and easy to grasp.

Cons

I was not pleased with the absence of tabs for more client details. It would have been better if they connected with labs for urine analysis.

“Full of amazingg features

Pros

It easily brings all my schedules together and offers many different features. They've also been around for a long time.

Cons

The pricing isn't favorable. At times, I contemplate switching to another EHR to cut costs.

“Room for growth

Pros

I am loving the telemedicine virtual visits!

Cons

My experience with reporting on Simple Practice was dreadful. The pre-built reports don't meet my needs, and they restrict users from making custom reports.

“Helpful features

Pros

The automatic appointment reminders and the ability to store client consent data are very helpful features for me. They make it so much easier to stay organized and ensure that all the necessary information is readily accessible.

Cons

Telehealth service on Simple Practice is unreliable and often fails to function.

“Made my counseling practice easy to manage

Pros

The scheduling and billing features are fantastic. They've really streamlined my workflow.

Cons

I find the mobile app confusing to use and lacking some features.

“The best, easy solution

Pros

It is clearly organized with well-defined and comprehensive features that cover all aspects of my practice.

Cons

I wish there were more video simulations and role-play training scenarios available.

“Overpriced and complicated

Pros

The features offered by SimplePractice sound great in theory. I can schedule patient appointments, manage medical records, and handle billing all in one place.

Cons

I struggled with Simple Practice for years. Billing was consistently erroneous and costly for a certain number of claims. Managing patients with multiple coverages was challenging. The invoicing feature was unusable due to billing inaccuracies. Document and form handling was overly complex. The only feature that worked well was scheduling. Eventually, I switched to a much easier software solution.

“Budget-friendly price

Pros

I am spending significantly less on this software compared to a similar product I used before. It is user-friendly and the customer support team is very responsive.

Cons

The current system lacks user-friendly features, hindering a smooth document submission process.

“Feature-rich

Pros

SimplePractice offers alot of features for storing data and managing my practice efficiently.

Cons

As my practice grows to include more therapists, the cost becomes prohibitive.

“Why I recommend SimplePractice

Pros

I appreciate SimplePractice's ease of use and how quickly I was able to learn the system. Getting familiar with its many tools was crucial, and it required no professional training or investment.

Cons

Simple Practice is not the easiest system to use, but once I get the hang of it, it becomes more manageable.

“SimplePractice: Your mobile assistant

Pros

What I love most about SimplePractice is how easy it is to book and change appointments with clients, process payments, and even assess and plan projects or tasks. It's like having an assistant everywhere, especially with the ability to use it on your phone.

Cons

There's nothing I particularly dislike about Simple Practice, except perhaps for the slightly high price, though it's justified.

“Great for new private practices

Pros

It is incredibly easy for me to streamline the patient billing process, especially when it comes to handling insurance.

Cons

I do not have any significant complaints at this point, as my experience with the software is limited.

“A great tool for provider communication

Pros

The telemedicine appointments have been of good quality, and it's convenient for storing/completing documents, checking upcoming appointments, and messaging with my provider.

Cons

I wish there was an option to receive text notifications when my provider messages me on Simple Practice. I often miss messages because I don't know when they arrive.

“The effective choice

Pros

The easy- to-use interface makes it very simple to use. Also, it provides me with a set of integrated features that simplify administrative tasks, improve clinical workflows, and enhance patient care.

Cons

The learning curve is tough, but the support available makes it easier.

“Easy appointment & billing management

Pros

Reviewing, scheduling, booking appointments, and handling billing are all very easy for me. The reminders are also extremely helpful in keeping everything on track.

Cons

Sometimes, I experience a small delay in communication when using the app.

“Good, yet needs work

Pros

It seamlessly manages and books appointments for my clients, making the process smooth and efficient.

Cons

I find Simple Practice's interface to be confusing, making tasks more difficult than they need to be.

“Easy to use

Pros

Ordering products online or by phone is incredibly simple and convenient for me.

Cons

There isn't much variety to choose from within the platform.