softwareSimplePractice Reviews
209 Reviews
Overall Rating
4
209 Reviews
Rating Distribution
5
(100)
4
(52)
3
(31)
2
(5)
1
(21)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Overall Rating
4
209 Reviews
Rating Distribution
5
(100)
4
(52)
3
(31)
2
(5)
1
(21)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Filters
Specialty
Provider Size
Time Used
Not very customized
Not very customized
Pros
I really appreciate the simplicity of documenting with just a few steps. The training for our staff was straightforward and easy to grasp.
Cons
I was not pleased with the absence of tabs for more client details. It would have been better if they connected with labs for urine analysis.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
7
JAMIE
Individual & Family Services, 11-50 employees
Less than a year
Feb 21, 2024
Has tons of great features
Has tons of great features
Pros
It effortlessly combines all your schedules, and they offer a wide array of features. Plus, they've been in the market for quite some time.
Cons
The pricing isn't favorable. At times, I contemplate switching to another EHR to cut costs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
LISA
Mental Health Care, 1-10 employees
Less than 6 months
Dec 25, 2023
Mental Health EMR that has work to improve
Mental Health EMR that has work to improve
Pros
I am loving the telemedicine virtual visits!
Cons
My experience with reporting on Simple Practice was dreadful. The pre-built reports don't meet my needs, and they restrict users from making custom reports.
Ease of use
8
Value for money
4
Customer Support
3
Functionality
7
Mike
Health, Wellness and Fitness, 11-50 employees
More than a year
Dec 23, 2023
SimplePractice Review
SimplePractice Review
Pros
Automatic appointment reminders and storing client consent data are such helpful features.
Cons
Telehealth service on Simple Practice is unreliable and often fails to function.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
John
Health, Wellness and Fitness, 1-10 employees
More than a year
Dec 15, 2023
SimplePractice helped me organize my counseling practice easily and efficiently.
SimplePractice helped me organize my counseling practice easily and efficiently.
Pros
The scheduling and billing features are fantastic. They've really streamlined my workflow.
Cons
I find the mobile app less intuitive and lacking in features.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Victoria
Automotive, 11-50 employees
Dec 13, 2023
Simple Practice: The Best And Easy
Simple Practice: The Best And Easy
Pros
It is clearly laid out with well-defined and comprehensive practice features.
Cons
I wish there were more video simulations and role-play training scenarios available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larry
Health, Wellness and Fitness, 1-10 employees
Dec 11, 2023
Not Simple at all and not worth the time or money
Not Simple at all and not worth the time or money
Pros
The features offered by SimplePractice seem great in theory. You can schedule patients, manage medical records, and handle billing.
Cons
I struggled with Simple Practice for years. Billing was consistently erroneous and costly for a certain number of claims. Managing patients with multiple coverages was challenging. The invoicing feature was unusable due to billing inaccuracies. Document and form handling was overly complex. The only feature that worked well was scheduling. Eventually, I switched to a much easier software solution.
Ease of use
3
Value for money
6
Customer Support
10
Functionality
3
Renae
Mental Health Care, 1-10 employees
Dec 09, 2023
Outstanding product at an affordable price
Outstanding product at an affordable price
Pros
I am spending significantly less on this software compared to a similar product I used before. It is user-friendly and the customer support team is very responsive.
Cons
The current system lacks user-friendly features, hindering a smooth document submission process.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jose
Cosmetics, 1-10 employees
Less than a year
Nov 21, 2023
Robust EHR with many features
Robust EHR with many features
Pros
SimplePractice has an abundance of features for storing data and managing a practice.
Cons
As my practice grows to include more therapists, the cost becomes prohibitive.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Erica
Health, Wellness and Fitness, 1-10 employees
More than a year
Nov 19, 2023
SimplePractice Recmmendation
SimplePractice Recmmendation
Pros
I appreciate SimplePractice's ease of use and how quickly I was able to learn the system. Getting familiar with its many tools was crucial, and it required no professional training or investment.
Cons
Simple Practice is not the most user-friendly system for navigation. However, once you learn your way around, it becomes manageable.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robin
Mental Health Care, 11-50 employees
Less than 6 months
Nov 08, 2023
Simple Practice review
Simple Practice review
Pros
What I love most about SimplePractice is how easy it is to book and change appointments with clients, process payments, and even assess and plan projects or tasks. It's like having an assistant everywhere, especially with the ability to use it on your phone.
Cons
There's nothing I particularly dislike about Simple Practice, except perhaps for the slightly high price, though it's justified.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Irma
Oil & Energy, 11-50 employees
Nov 06, 2023
Great starter platform for a private practice
Great starter platform for a private practice
Pros
It is incredibly easy to streamline the patient billing process with insurance.
Cons
I do not have any significant complaints at this point, as my experience with the software is limited.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Nov 05, 2023
SimplePractice is an excellent source of communication with my provider
SimplePractice is an excellent source of communication with my provider
Pros
The telemedicine appointments have been of good quality, and it's convenient for storing/completing documents, checking upcoming appointments, and messaging with my provider.
Cons
I wish there was an option to receive text notifications when my provider messages me on Simple Practice. I often miss messages because I don't know when they arrive.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Emily
Retail, 1-10 employees
Less than a year
Nov 04, 2023
SimplePractice is an effective software for users
SimplePractice is an effective software for users
Pros
The user-friendly interface makes it a breeze to use.
Cons
Overcoming the learning curve is challenging, but the available support helps.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Sam
Information Services, 1-10 employees
Nov 03, 2023
Easy to manage appointments and billing
Easy to manage appointments and billing
Pros
Reviewing, scheduling, booking appointments, and billing are all very easy. The reminders are extremely helpful.
Cons
Sometimes, there's a slight delay in communication when using the app.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Melissa
Medical Practice, 1-10 employees
Less than 6 months
Nov 02, 2023
Decent, needs work
Decent, needs work
Pros
It seamlessly manages and books appointments for clients.
Cons
Simple Practice's interface is convoluted, making tasks unnecessarily difficult.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Will
Media Production, 1-10 employees
Less than 6 months
Nov 01, 2023
SimplePractice
SimplePractice
Pros
Ordering products online or by phone is incredibly easy.
Cons
There isn't much variety to choose from within the platform.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Misty
Hospital & Health Care, 1-10 employees
More than a year
Nov 01, 2023
Great Starter Software for New Clinicians
Great Starter Software for New Clinicians
Pros
I love how simple and user-friendly SimplePractice is, especially for new mental health professionals adjusting to the business side of mental health services.
Cons
Billing can be cumbersome, especially for beginners unfamiliar with the process. Reminders can be overwhelming; a more consistent structure is needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Research, 11-50 employees
Less than a year
Nov 01, 2023
SimplePractice Review
SimplePractice Review
Pros
The software is extremely user-friendly, and navigating through its features is a breeze.
Cons
The cost is slightly higher compared to similar products.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Clifford
Writing and Editing, 1-10 employees
Less than 6 months
Oct 27, 2023
Incredible Therapy Management
Incredible Therapy Management
Pros
SimplePractice has been an incredible tool for our team as we venture into human therapy alongside our animal therapy.
Cons
we do not have many dislikes about Simple Practice. It's proven to be incredibly valuable to our team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amanda
Veterinary, 51-100 employees
Less than a year
Oct 16, 2023
User Friendly EMR
User Friendly EMR
Pros
It's user-friendly, easy to use, and a simplified program.
Cons
CAN'T think of any cons; Simple Practice has been excellent for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Celina
Health, Wellness and Fitness, 51-100 employees
More than a year
Oct 15, 2023
Great for scheduling and communicating
Great for scheduling and communicating
Pros
SimplePractice integrates the calendar with Google Calendar and provides appointment reminders, leaving little to be desired.
Cons
Dealing with customer support is frustrating due to long response times.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Stefan
Package/Freight Delivery, 11-50 employees
Oct 13, 2023
Electronic Health Recorda
Electronic Health Recorda
Pros
The platform is ease of use is consistent throughout it is very intuitive.
Cons
Issues with connections and customer support are noticeable.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jennifer
Mental Health Care, 1-10 employees
More than a year
Sep 14, 2023
Un avis sur SimplePractice
Un avis sur SimplePractice
Pros
SimplePractice, as its name suggests, is incredibly simple. It helps me plan effectively and ensures I don't miss any appointments.
Cons
For my purposes, Simple Practice doesn't have any drawbacks.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Oluwa Locheyi
Retail, 11-50 employees
More than a year
Sep 02, 2023
How about practicing with SimplePractice
How about practicing with SimplePractice
Pros
Their interface is intuitive and easy for users to learn and use. Because of this, its implementation is relatively simple for any company.
Cons
I feel that there are some basic functions missing, and if they were more affordable, it would be much better.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Santiago
Computer Hardware, 1-10 employees
Less than a year
Sep 01, 2023
Simple practice has been an efficient EHR
Simple practice has been an efficient EHR
Pros
Its simple to use with a straightforward calendar. The videos are HIPAA compliant which therapists prefer. Having everything in one place�notes charts intake forms assessments insurance codes and superbills�is great.
Cons
Occasionally I encounter issues with the video function often requiring cache clearance. Moreover clients sometimes fail to receive the video link.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Humaira
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
A comprehensive and powerful tool.
A comprehensive and powerful tool.
Pros
Im pleased that all the functions and features are clearly laid out and easy to understand. It didnt take me hours to figure out how to use the platform which was a relief.
Cons
I desire better platform customization options. Currently there are limitations regarding form and template customization.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Juan
Computer Software, 1-10 employees
Aug 01, 2023
The comprehensive tool that has made my practice a success.
The comprehensive tool that has made my practice a success.
Pros
Automatic appointment reminders have significantly reduced no-shows helping me maintain a more organized schedule.
Cons
I wish for more flexibility in customizing the platform to suit my specific practice needs which would enhance my daily efficiency.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Argenis
Computer & Network Security, 1-10 employees
Aug 01, 2023
total waste of my time and life...
total waste of my time and life...
Pros
Theres nothing at all.
Cons
I struggle to locate important information like progress notes making the costs seem unjustified.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Richard
Individual & Family Services, 1-10 employees
Less than 6 Months
Jul 01, 2023
Great get started product
Great get started product
Pros
SimplePractice has been instrumental in getting my coaching business off the ground. Setting up appointments and billing options is easy and helpful especially when starting a business can feel overwhelming. The platform integrates seamlessly with my Apple and Google calendars sends reminders and links to clients and the billing system works smoothly.
Cons
Ive experienced glitches with the reminder app and sometimes additional features from the phone app dont transfer to the system as a whole.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jen
Mental Health Care, 1-10 employees
More than a year
Jun 01, 2023
Difficult Practice
Difficult Practice
Pros
In my experience SimplePractice makes it incredibly difficult to cancel your subscription which seems deliberate. Their platform is substandard not simple to use yet they make it simple for them to keep collecting your money. Ive had no success reaching out for help even from their bots. Im unable to end my subscription and Ill be forced to pay for another month for a service I no longer use. Legal action may be my only option.
Cons
I have a negative opinion about Simple Practice overall.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Todd
Mental Health Care, 1-10 employees
More than a year
Jun 01, 2023
Best in Telehealth.
Best in Telehealth.
Pros
The user interface is easy to understand and straightforward.
Cons
The login process feels overly complex. While I understand its for security I wonder if theres a simpler alternative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Media Production, 1-10 employees
Less than a year
Jun 01, 2023
A solid option
A solid option
Pros
I appreciate that SimplePractice offers everything needed for an EHR in one place.
Cons
Its pricey compared to other options although those alternatives might not offer the same quality.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Paul
Hospital & Health Care, 51-100 employees
May 01, 2023
Notable Practices- Simple Practice
Notable Practices- Simple Practice
Pros
It helps you remember visits when you first use the app or software.
Cons
The platforms simultaneous nature makes organization too effortless which I find problematic.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
8
Gideon
Transportation/Trucking/Railroad, 1-10 employees
May 01, 2023
Simple Practice for a group practice
Simple Practice for a group practice
Pros
Its user-friendly and provides everything a clinician needs to run a practice smoothly including paperwork. The client portal is also easy for my clients to use which I appreciate.
Cons
As our group practice expands the costs escalate. I believe Im paying excessively for the service.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Keilyn
Mental Health Care, 1-10 employees
Less than a year
May 01, 2023
Very Helpful But Some Issues
Very Helpful But Some Issues
Pros
I find SimplePractice fairly easy to use with effective scheduling and a relatively simple billing process. However there are a couple of issues as Ill mention in the cons section. Typically the video quality is decent and the ability to drag and drop appointments is great.
Cons
Regarding billing when I have a new client it defaults to cash instead of their card on file leading to confusion when trying to rectify it. The interface for billing isnt intuitive and clients need to download the app prior to sessions if attending via cell phone.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Taylor
Health, Wellness and Fitness, 1-10 employees
More than a year
May 01, 2023
Simplify your daily works
Simplify your daily works
Pros
Its easy for me to use and work on projects and follow up.
Cons
The overall view needs minor adjustments particularly with characters.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
adil
E-Learning, 1-10 employees
More than a year
May 01, 2023
Does a lot
Does a lot
Pros
The platform allows you to customize intake forms, diagnostic codes, billing forms, and scheduling. You can also use a secure patient portal to send patients a secure link to sign consent forms, make payments with a credit card, schedule sessions, and conduct secure telehealth visits according to HIPAA guidelines. Additionally, the platform supports insurance billing.
Cons
Simple Practice is primarily meant for mental health professionals and non-MDs. As a psychiatrist, it fulfills most of my requirements for a telepsych practice but not all. For instance, e-prescribing, lab order, and lab result reviewing are not possible using Simple Practice. However, it was never marketed to support these features. As I am just starting my practice, I will use paper scripts as a temporary solution. However, if a patient requires Clozaril, Lithium, or Delante, I will need to find another service that offers lab ordering and reviewing capabilities. Simple Practice is a great platform for psychotherapists who dont prescribe as it offers all the necessary features. However, for psychiatrists, it only covers about 2/3 of the required functions. I wouldnt recommend it for internal medicine, family medicine, or endocrinology as it is not tailored to physicians. The reason I chose it is because of its telehealth feature, billing simplification, and the ability to collect payments without handling cash.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lisa E
Medical Practice, 1-10 employee employees
Apr 25, 2023
Simple Practice
Simple Practice
Pros
What I love most is the ease of use! SimplePractice is incredibly user-friendly. If the documents I need arent already available I can easily create them.
Cons
There isnt much negative about SimplePractice. Ive encountered a few minor glitches with the TX plans but theyre easily overcome.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Mental Health Care, 1-10 employees
More than a year
Apr 01, 2023
Review about Simple Practice
Review about Simple Practice
Pros
SimplePractice is a lifesaver for doctors who prescribe medication or therapy to patients and clients. It allows easy access to client information online diagnoses appointment fixing and includes a reminder feature to ensure nothing is forgotten.
Cons
In my experience there are some bugs that need immediate resolution.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
najmus saqib
Banking, 500+ employees
Less than 6 Months
Apr 01, 2023
Reliable, but pricey
Reliable, but pricey
Pros
The platform is easy to use since everything is located in one place. In my experience, the platform is reliable, although I havent used the telehealth feature. It is also straightforward to use.
Cons
I had to pay the highest tier price just because I wanted to keep calendar syncing. Although I dont use the telehealth, everything else was available under the mid tier price. Additionally, its not possible to speak with customer service as all queries must be searched for in their FAQ sections.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Christi
Mental Health Care, 1-10 employees
Mar 22, 2023
Great option
Great option
Pros
Ive been using SimplePractice for years and I never consider leaving. Its user-friendly for both myself and my clients with great templates that make my job easier. The video quality has improved significantly over time and issues are rare.
Cons
Rates have been gradually increasing almost doubling over the past few years. Revising documents can also be cumbersome.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
Mar 01, 2023
Great tool for Business
Great tool for Business
Pros
SimplePractice is a popular program in the mental health field although I didnt find it particularly easy to use.
Cons
Im unsure what changes I would make to this program.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Ivy
Health, Wellness and Fitness, 1-10 employees
Mar 01, 2023
Amazing Simple Practice
Amazing Simple Practice
Pros
The application is highly user-friendly with an easy-to-navigate interface. I highly recommend it.
Cons
One drawback Ive noticed is that some processes within the application can be time-consuming but overall the service is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayrell
Education Management, 500+ employees
More than a year
Mar 01, 2023
Nice tool for mental health and managing medical appointments and billing.
Nice tool for mental health and managing medical appointments and billing.
Pros
The patient portal is excellent and very helpful. Medical billing is smooth and electronic medical records are well-managed. Appointment scheduling is also easy and helpful.
Cons
Claims management could be better and improvements are needed in charting and remittance advice. Practice management is good but could be enhanced further.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mitali
Computer Software, 1-10 employees
More than a year
Mar 01, 2023
Simple and effective tool for appointment scheduling for behavioral health practices
Simple and effective tool for appointment scheduling for behavioral health practices
Pros
Medical billing with SimplePractice is straightforward and the timely reminders and appointment scheduling are very helpful. Its been instrumental in managing good mental health with proper therapy notes.
Cons
I believe the layout of electronic medical records and document management could be improved further. Otherwise I havent encountered any issues.
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Jeevesh
Computer Software, 1-10 employees
Less than a year
Mar 01, 2023
Good choice for behavioral and mental health electronic health records.
Good choice for behavioral and mental health electronic health records.
Pros
I particularly like the helpful appointment reminders and the ease of access to therapy notes. The medical billing process is smooth and seamless and the calendar syncs perfectly with reminders.
Cons
Data privacy is a significant concern due to the sensitive nature of stored records. Online booking could be made more efficient especially in urgent situations.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sahil
Computer Software, 1-10 employees
Less than a year
Mar 01, 2023
Simple Practice Review
Simple Practice Review
Pros
Simple Practice is a user-friendly and highly dependable platform that enables me to handle client management, billing, and other related transactions in a centralized location.
Cons
Customers cannot receive phone support immediately.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Irish Joy
Education Management, 11-50 employees
Mar 01, 2023
The best option in town
The best option in town
Pros
Their format is very user-friendly and suitable for individual private practices. Additionally, they have improved their features to support smaller group practices.
Cons
The customer service is located in a different time zone, causing a time difference of a few hours. Additionally, there is no option for direct communication with a human representative. All communication must be done electronically until it is escalated to an email chat and a virtual call.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Danyell
Individual & Family Services, 2-10 employees employees
Feb 15, 2023
Good app for counselors and therapists.
Good app for counselors and therapists.
Pros
SimplePractice offers a wide range of useful features like appointment scheduling therapy notes and medical billing. Customizable templates and a mobile app serve their purpose well. The customer support is also good.
Cons
Although reporting options exist they could be more robust considering the sensitivity of mental health matters. Data privacy and security concerns are evident.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Prathima
Computer Software, 1-10 employees
Less than a year
Feb 01, 2023
Filters
Not very customized
Not very customized
Pros
I really appreciate the simplicity of documenting with just a few steps. The training for our staff was straightforward and easy to grasp.
Cons
I was not pleased with the absence of tabs for more client details. It would have been better if they connected with labs for urine analysis.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
7
JAMIE
Individual & Family Services, 11-50 employees
Less than a year
Feb 21, 2024
Has tons of great features
Has tons of great features
Pros
It effortlessly combines all your schedules, and they offer a wide array of features. Plus, they've been in the market for quite some time.
Cons
The pricing isn't favorable. At times, I contemplate switching to another EHR to cut costs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
LISA
Mental Health Care, 1-10 employees
Less than 6 months
Dec 25, 2023
Mental Health EMR that has work to improve
Mental Health EMR that has work to improve
Pros
I am loving the telemedicine virtual visits!
Cons
My experience with reporting on Simple Practice was dreadful. The pre-built reports don't meet my needs, and they restrict users from making custom reports.
Ease of use
8
Value for money
4
Customer Support
3
Functionality
7
Mike
Health, Wellness and Fitness, 11-50 employees
More than a year
Dec 23, 2023
SimplePractice Review
SimplePractice Review
Pros
Automatic appointment reminders and storing client consent data are such helpful features.
Cons
Telehealth service on Simple Practice is unreliable and often fails to function.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
John
Health, Wellness and Fitness, 1-10 employees
More than a year
Dec 15, 2023
SimplePractice helped me organize my counseling practice easily and efficiently.
SimplePractice helped me organize my counseling practice easily and efficiently.
Pros
The scheduling and billing features are fantastic. They've really streamlined my workflow.
Cons
I find the mobile app less intuitive and lacking in features.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Victoria
Automotive, 11-50 employees
Dec 13, 2023
Simple Practice: The Best And Easy
Simple Practice: The Best And Easy
Pros
It is clearly laid out with well-defined and comprehensive practice features.
Cons
I wish there were more video simulations and role-play training scenarios available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larry
Health, Wellness and Fitness, 1-10 employees
Dec 11, 2023
Not Simple at all and not worth the time or money
Not Simple at all and not worth the time or money
Pros
The features offered by SimplePractice seem great in theory. You can schedule patients, manage medical records, and handle billing.
Cons
I struggled with Simple Practice for years. Billing was consistently erroneous and costly for a certain number of claims. Managing patients with multiple coverages was challenging. The invoicing feature was unusable due to billing inaccuracies. Document and form handling was overly complex. The only feature that worked well was scheduling. Eventually, I switched to a much easier software solution.
Ease of use
3
Value for money
6
Customer Support
10
Functionality
3
Renae
Mental Health Care, 1-10 employees
Dec 09, 2023
Outstanding product at an affordable price
Outstanding product at an affordable price
Pros
I am spending significantly less on this software compared to a similar product I used before. It is user-friendly and the customer support team is very responsive.
Cons
The current system lacks user-friendly features, hindering a smooth document submission process.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jose
Cosmetics, 1-10 employees
Less than a year
Nov 21, 2023
Robust EHR with many features
Robust EHR with many features
Pros
SimplePractice has an abundance of features for storing data and managing a practice.
Cons
As my practice grows to include more therapists, the cost becomes prohibitive.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Erica
Health, Wellness and Fitness, 1-10 employees
More than a year
Nov 19, 2023
SimplePractice Recmmendation
SimplePractice Recmmendation
Pros
I appreciate SimplePractice's ease of use and how quickly I was able to learn the system. Getting familiar with its many tools was crucial, and it required no professional training or investment.
Cons
Simple Practice is not the most user-friendly system for navigation. However, once you learn your way around, it becomes manageable.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Robin
Mental Health Care, 11-50 employees
Less than 6 months
Nov 08, 2023
Simple Practice review
Simple Practice review
Pros
What I love most about SimplePractice is how easy it is to book and change appointments with clients, process payments, and even assess and plan projects or tasks. It's like having an assistant everywhere, especially with the ability to use it on your phone.
Cons
There's nothing I particularly dislike about Simple Practice, except perhaps for the slightly high price, though it's justified.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Irma
Oil & Energy, 11-50 employees
Nov 06, 2023
Great starter platform for a private practice
Great starter platform for a private practice
Pros
It is incredibly easy to streamline the patient billing process with insurance.
Cons
I do not have any significant complaints at this point, as my experience with the software is limited.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Nov 05, 2023
SimplePractice is an excellent source of communication with my provider
SimplePractice is an excellent source of communication with my provider
Pros
The telemedicine appointments have been of good quality, and it's convenient for storing/completing documents, checking upcoming appointments, and messaging with my provider.
Cons
I wish there was an option to receive text notifications when my provider messages me on Simple Practice. I often miss messages because I don't know when they arrive.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Emily
Retail, 1-10 employees
Less than a year
Nov 04, 2023
SimplePractice is an effective software for users
SimplePractice is an effective software for users
Pros
The user-friendly interface makes it a breeze to use.
Cons
Overcoming the learning curve is challenging, but the available support helps.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Sam
Information Services, 1-10 employees
Nov 03, 2023
Easy to manage appointments and billing
Easy to manage appointments and billing
Pros
Reviewing, scheduling, booking appointments, and billing are all very easy. The reminders are extremely helpful.
Cons
Sometimes, there's a slight delay in communication when using the app.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Melissa
Medical Practice, 1-10 employees
Less than 6 months
Nov 02, 2023
Decent, needs work
Decent, needs work
Pros
It seamlessly manages and books appointments for clients.
Cons
Simple Practice's interface is convoluted, making tasks unnecessarily difficult.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Will
Media Production, 1-10 employees
Less than 6 months
Nov 01, 2023
SimplePractice
SimplePractice
Pros
Ordering products online or by phone is incredibly easy.
Cons
There isn't much variety to choose from within the platform.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Misty
Hospital & Health Care, 1-10 employees
More than a year
Nov 01, 2023
Great Starter Software for New Clinicians
Great Starter Software for New Clinicians
Pros
I love how simple and user-friendly SimplePractice is, especially for new mental health professionals adjusting to the business side of mental health services.
Cons
Billing can be cumbersome, especially for beginners unfamiliar with the process. Reminders can be overwhelming; a more consistent structure is needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Research, 11-50 employees
Less than a year
Nov 01, 2023
SimplePractice Review
SimplePractice Review
Pros
The software is extremely user-friendly, and navigating through its features is a breeze.
Cons
The cost is slightly higher compared to similar products.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Clifford
Writing and Editing, 1-10 employees
Less than 6 months
Oct 27, 2023
Incredible Therapy Management
Incredible Therapy Management
Pros
SimplePractice has been an incredible tool for our team as we venture into human therapy alongside our animal therapy.
Cons
we do not have many dislikes about Simple Practice. It's proven to be incredibly valuable to our team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amanda
Veterinary, 51-100 employees
Less than a year
Oct 16, 2023
User Friendly EMR
User Friendly EMR
Pros
It's user-friendly, easy to use, and a simplified program.
Cons
CAN'T think of any cons; Simple Practice has been excellent for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Celina
Health, Wellness and Fitness, 51-100 employees
More than a year
Oct 15, 2023
Great for scheduling and communicating
Great for scheduling and communicating
Pros
SimplePractice integrates the calendar with Google Calendar and provides appointment reminders, leaving little to be desired.
Cons
Dealing with customer support is frustrating due to long response times.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Stefan
Package/Freight Delivery, 11-50 employees
Oct 13, 2023
Electronic Health Recorda
Electronic Health Recorda
Pros
The platform is ease of use is consistent throughout it is very intuitive.
Cons
Issues with connections and customer support are noticeable.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jennifer
Mental Health Care, 1-10 employees
More than a year
Sep 14, 2023
Un avis sur SimplePractice
Un avis sur SimplePractice
Pros
SimplePractice, as its name suggests, is incredibly simple. It helps me plan effectively and ensures I don't miss any appointments.
Cons
For my purposes, Simple Practice doesn't have any drawbacks.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Oluwa Locheyi
Retail, 11-50 employees
More than a year
Sep 02, 2023
How about practicing with SimplePractice
How about practicing with SimplePractice
Pros
Their interface is intuitive and easy for users to learn and use. Because of this, its implementation is relatively simple for any company.
Cons
I feel that there are some basic functions missing, and if they were more affordable, it would be much better.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Santiago
Computer Hardware, 1-10 employees
Less than a year
Sep 01, 2023
Simple practice has been an efficient EHR
Simple practice has been an efficient EHR
Pros
Its simple to use with a straightforward calendar. The videos are HIPAA compliant which therapists prefer. Having everything in one place�notes charts intake forms assessments insurance codes and superbills�is great.
Cons
Occasionally I encounter issues with the video function often requiring cache clearance. Moreover clients sometimes fail to receive the video link.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Humaira
Mental Health Care, 1-10 employees
More than a year
Aug 01, 2023
A comprehensive and powerful tool.
A comprehensive and powerful tool.
Pros
Im pleased that all the functions and features are clearly laid out and easy to understand. It didnt take me hours to figure out how to use the platform which was a relief.
Cons
I desire better platform customization options. Currently there are limitations regarding form and template customization.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Juan
Computer Software, 1-10 employees
Aug 01, 2023
The comprehensive tool that has made my practice a success.
The comprehensive tool that has made my practice a success.
Pros
Automatic appointment reminders have significantly reduced no-shows helping me maintain a more organized schedule.
Cons
I wish for more flexibility in customizing the platform to suit my specific practice needs which would enhance my daily efficiency.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Argenis
Computer & Network Security, 1-10 employees
Aug 01, 2023
total waste of my time and life...
total waste of my time and life...
Pros
Theres nothing at all.
Cons
I struggle to locate important information like progress notes making the costs seem unjustified.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Richard
Individual & Family Services, 1-10 employees
Less than 6 Months
Jul 01, 2023
Great get started product
Great get started product
Pros
SimplePractice has been instrumental in getting my coaching business off the ground. Setting up appointments and billing options is easy and helpful especially when starting a business can feel overwhelming. The platform integrates seamlessly with my Apple and Google calendars sends reminders and links to clients and the billing system works smoothly.
Cons
Ive experienced glitches with the reminder app and sometimes additional features from the phone app dont transfer to the system as a whole.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jen
Mental Health Care, 1-10 employees
More than a year
Jun 01, 2023
Difficult Practice
Difficult Practice
Pros
In my experience SimplePractice makes it incredibly difficult to cancel your subscription which seems deliberate. Their platform is substandard not simple to use yet they make it simple for them to keep collecting your money. Ive had no success reaching out for help even from their bots. Im unable to end my subscription and Ill be forced to pay for another month for a service I no longer use. Legal action may be my only option.
Cons
I have a negative opinion about Simple Practice overall.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Todd
Mental Health Care, 1-10 employees
More than a year
Jun 01, 2023
Best in Telehealth.
Best in Telehealth.
Pros
The user interface is easy to understand and straightforward.
Cons
The login process feels overly complex. While I understand its for security I wonder if theres a simpler alternative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Media Production, 1-10 employees
Less than a year
Jun 01, 2023
A solid option
A solid option
Pros
I appreciate that SimplePractice offers everything needed for an EHR in one place.
Cons
Its pricey compared to other options although those alternatives might not offer the same quality.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Paul
Hospital & Health Care, 51-100 employees
May 01, 2023
Notable Practices- Simple Practice
Notable Practices- Simple Practice
Pros
It helps you remember visits when you first use the app or software.
Cons
The platforms simultaneous nature makes organization too effortless which I find problematic.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
8
Gideon
Transportation/Trucking/Railroad, 1-10 employees
May 01, 2023
Simple Practice for a group practice
Simple Practice for a group practice
Pros
Its user-friendly and provides everything a clinician needs to run a practice smoothly including paperwork. The client portal is also easy for my clients to use which I appreciate.
Cons
As our group practice expands the costs escalate. I believe Im paying excessively for the service.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Keilyn
Mental Health Care, 1-10 employees
Less than a year
May 01, 2023
Very Helpful But Some Issues
Very Helpful But Some Issues
Pros
I find SimplePractice fairly easy to use with effective scheduling and a relatively simple billing process. However there are a couple of issues as Ill mention in the cons section. Typically the video quality is decent and the ability to drag and drop appointments is great.
Cons
Regarding billing when I have a new client it defaults to cash instead of their card on file leading to confusion when trying to rectify it. The interface for billing isnt intuitive and clients need to download the app prior to sessions if attending via cell phone.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Taylor
Health, Wellness and Fitness, 1-10 employees
More than a year
May 01, 2023
Simplify your daily works
Simplify your daily works
Pros
Its easy for me to use and work on projects and follow up.
Cons
The overall view needs minor adjustments particularly with characters.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
adil
E-Learning, 1-10 employees
More than a year
May 01, 2023
Does a lot
Does a lot
Pros
The platform allows you to customize intake forms, diagnostic codes, billing forms, and scheduling. You can also use a secure patient portal to send patients a secure link to sign consent forms, make payments with a credit card, schedule sessions, and conduct secure telehealth visits according to HIPAA guidelines. Additionally, the platform supports insurance billing.
Cons
Simple Practice is primarily meant for mental health professionals and non-MDs. As a psychiatrist, it fulfills most of my requirements for a telepsych practice but not all. For instance, e-prescribing, lab order, and lab result reviewing are not possible using Simple Practice. However, it was never marketed to support these features. As I am just starting my practice, I will use paper scripts as a temporary solution. However, if a patient requires Clozaril, Lithium, or Delante, I will need to find another service that offers lab ordering and reviewing capabilities. Simple Practice is a great platform for psychotherapists who dont prescribe as it offers all the necessary features. However, for psychiatrists, it only covers about 2/3 of the required functions. I wouldnt recommend it for internal medicine, family medicine, or endocrinology as it is not tailored to physicians. The reason I chose it is because of its telehealth feature, billing simplification, and the ability to collect payments without handling cash.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lisa E
Medical Practice, 1-10 employee employees
Apr 25, 2023
Simple Practice
Simple Practice
Pros
What I love most is the ease of use! SimplePractice is incredibly user-friendly. If the documents I need arent already available I can easily create them.
Cons
There isnt much negative about SimplePractice. Ive encountered a few minor glitches with the TX plans but theyre easily overcome.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Mental Health Care, 1-10 employees
More than a year
Apr 01, 2023
Review about Simple Practice
Review about Simple Practice
Pros
SimplePractice is a lifesaver for doctors who prescribe medication or therapy to patients and clients. It allows easy access to client information online diagnoses appointment fixing and includes a reminder feature to ensure nothing is forgotten.
Cons
In my experience there are some bugs that need immediate resolution.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
najmus saqib
Banking, 500+ employees
Less than 6 Months
Apr 01, 2023
Reliable, but pricey
Reliable, but pricey
Pros
The platform is easy to use since everything is located in one place. In my experience, the platform is reliable, although I havent used the telehealth feature. It is also straightforward to use.
Cons
I had to pay the highest tier price just because I wanted to keep calendar syncing. Although I dont use the telehealth, everything else was available under the mid tier price. Additionally, its not possible to speak with customer service as all queries must be searched for in their FAQ sections.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Christi
Mental Health Care, 1-10 employees
Mar 22, 2023
Great option
Great option
Pros
Ive been using SimplePractice for years and I never consider leaving. Its user-friendly for both myself and my clients with great templates that make my job easier. The video quality has improved significantly over time and issues are rare.
Cons
Rates have been gradually increasing almost doubling over the past few years. Revising documents can also be cumbersome.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
Mar 01, 2023
Great tool for Business
Great tool for Business
Pros
SimplePractice is a popular program in the mental health field although I didnt find it particularly easy to use.
Cons
Im unsure what changes I would make to this program.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Ivy
Health, Wellness and Fitness, 1-10 employees
Mar 01, 2023
Amazing Simple Practice
Amazing Simple Practice
Pros
The application is highly user-friendly with an easy-to-navigate interface. I highly recommend it.
Cons
One drawback Ive noticed is that some processes within the application can be time-consuming but overall the service is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mayrell
Education Management, 500+ employees
More than a year
Mar 01, 2023
Nice tool for mental health and managing medical appointments and billing.
Nice tool for mental health and managing medical appointments and billing.
Pros
The patient portal is excellent and very helpful. Medical billing is smooth and electronic medical records are well-managed. Appointment scheduling is also easy and helpful.
Cons
Claims management could be better and improvements are needed in charting and remittance advice. Practice management is good but could be enhanced further.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mitali
Computer Software, 1-10 employees
More than a year
Mar 01, 2023
Simple and effective tool for appointment scheduling for behavioral health practices
Simple and effective tool for appointment scheduling for behavioral health practices
Pros
Medical billing with SimplePractice is straightforward and the timely reminders and appointment scheduling are very helpful. Its been instrumental in managing good mental health with proper therapy notes.
Cons
I believe the layout of electronic medical records and document management could be improved further. Otherwise I havent encountered any issues.
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Jeevesh
Computer Software, 1-10 employees
Less than a year
Mar 01, 2023
Good choice for behavioral and mental health electronic health records.
Good choice for behavioral and mental health electronic health records.
Pros
I particularly like the helpful appointment reminders and the ease of access to therapy notes. The medical billing process is smooth and seamless and the calendar syncs perfectly with reminders.
Cons
Data privacy is a significant concern due to the sensitive nature of stored records. Online booking could be made more efficient especially in urgent situations.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sahil
Computer Software, 1-10 employees
Less than a year
Mar 01, 2023
Simple Practice Review
Simple Practice Review
Pros
Simple Practice is a user-friendly and highly dependable platform that enables me to handle client management, billing, and other related transactions in a centralized location.
Cons
Customers cannot receive phone support immediately.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Irish Joy
Education Management, 11-50 employees
Mar 01, 2023
The best option in town
The best option in town
Pros
Their format is very user-friendly and suitable for individual private practices. Additionally, they have improved their features to support smaller group practices.
Cons
The customer service is located in a different time zone, causing a time difference of a few hours. Additionally, there is no option for direct communication with a human representative. All communication must be done electronically until it is escalated to an email chat and a virtual call.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Danyell
Individual & Family Services, 2-10 employees employees
Feb 15, 2023
Good app for counselors and therapists.
Good app for counselors and therapists.
Pros
SimplePractice offers a wide range of useful features like appointment scheduling therapy notes and medical billing. Customizable templates and a mobile app serve their purpose well. The customer support is also good.
Cons
Although reporting options exist they could be more robust considering the sensitivity of mental health matters. Data privacy and security concerns are evident.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Prathima
Computer Software, 1-10 employees
Less than a year
Feb 01, 2023