Total 232 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

26%

3

Stars

14%

2

Stars

3%

1

Stars

11%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

L

Leah

Mental Health Care, 11-50 employees

Less than a year

5.0
November 2023

Excellent choice for new clinicians

Pros

I love how simple and user-friendly SimplePractice is, especially for new mental health professionals adjusting to the business side of mental health services.

Cons

I find billing to be tricky, especially as a beginner not familiar with the process. The reminders can feel overwhelming, and I think a more organized structure would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Clifford

Not Specified, 1-10 employees

Less than 6 months

4.0
October 2023

User-friendly software

Pros

The software is really easy to use, and finding my way around its features is simple.

Cons

The cost is slightly higher compared to similar products.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Amanda

Veterinary, 51-100 employees

Less than a year

4.0
October 2023

Outstanding therapy management

Pros

SimplePractice has been an incredible tool for our team as we venture into human therapy alongside our animal therapy.

Cons

I do not have many dislikes about Simple Practice. It has proven to be incredibly valuable to our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Celina

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
October 2023

User Friendly EMR

Pros

It's user-friendly, easy to use, and a simplified program.

Cons

CAN'T think of any cons; Simple Practice has been excellent for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stefan

Package/Freight Delivery, 11-50 employees

5.0
October 2023

Great for scheduling and communicating

Pros

SimplePractice integrates the calendar with Google Calendar and provides appointment reminders, leaving little to be desired.

Cons

Dealing with customer support is frustrating due to long response times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

J

Jennifer

Mental Health Care, 1-10 employees

More than a year

5.0
September 2023

Electronic Health Recorda

Pros

The platform is ease of use is consistent throughout it is very intuitive.

Cons

Issues with connections and customer support are noticeable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

OL

Oluwa Locheyi

Retail, 11-50 employees

More than a year

4.0
September 2023

Un avis sur SimplePractice

Pros

SimplePractice, as its name suggests, is incredibly simple. It helps me plan effectively and ensures I don't miss any appointments.

Cons

For my purposes, Simple Practice doesn't have any drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Santiago

Computer Hardware, 1-10 employees

Less than a year

4.0
September 2023

How about practicing with SimplePractice

Pros

Their interface is intuitive and easy for users to learn and use. Because of this, its implementation is relatively simple for any company.

Cons

I feel that there are some basic functions missing, and if they were more affordable, it would be much better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

H

Humaira

Mental Health Care, 1-10 employees

More than a year

5.0
August 2023

Simple practice has been an efficient EHR

Pros

Its simple to use with a straightforward calendar. The videos are HIPAA compliant which therapists prefer. Having everything in one place notes charts intake forms assessments insurance codes and superbills is great.

Cons

Occasionally I encounter issues with the video function often requiring cache clearance. Moreover clients sometimes fail to receive the video link.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Juan

Computer Software, 1-10 employees

5.0
August 2023

A comprehensive and powerful tool.

Pros

Im pleased that all the functions and features are clearly laid out and easy to understand. It didnt take me hours to figure out how to use the platform which was a relief.

Cons

I desire better platform customization options. Currently there are limitations regarding form and template customization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Argenis

Computer & Network Security, 1-10 employees

5.0
August 2023

The comprehensive tool that has made my practice a success.

Pros

Automatic appointment reminders have significantly reduced no-shows helping me maintain a more organized schedule.

Cons

I wish for more flexibility in customizing the platform to suit my specific practice needs which would enhance my daily efficiency.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Richard

Individual & Family Services, 1-10 employees

Less than 6 Months

1.0
July 2023

total waste of my time and life...

Pros

Theres nothing at all.

Cons

I struggle to locate important information like progress notes making the costs seem unjustified.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

J

Jen

Mental Health Care, 1-10 employees

More than a year

4.0
June 2023

Great get started product

Pros

SimplePractice has been instrumental in getting my coaching business off the ground. Setting up appointments and billing options is easy and helpful especially when starting a business can feel overwhelming. The platform integrates seamlessly with my Apple and Google calendars sends reminders and links to clients and the billing system works smoothly.

Cons

Ive experienced glitches with the reminder app and sometimes additional features from the phone app dont transfer to the system as a whole.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

T

Todd

Mental Health Care, 1-10 employees

More than a year

1.0
June 2023

Difficult Practice

Pros

In my experience SimplePractice makes it incredibly difficult to cancel your subscription which seems deliberate. Their platform is substandard not simple to use yet they make it simple for them to keep collecting your money. Ive had no success reaching out for help even from their bots. Im unable to end my subscription and Ill be forced to pay for another month for a service I no longer use. Legal action may be my only option.

Cons

I have a negative opinion about Simple Practice overall.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

M

Michael

Media Production, 1-10 employees

Less than a year

5.0
June 2023

Best in Telehealth.

Pros

The user interface is easy to understand and straightforward.

Cons

The login process feels overly complex. While I understand its for security I wonder if theres a simpler alternative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Hospital & Health Care, 51-100 employees

5.0
May 2023

A solid option

Pros

I appreciate that SimplePractice offers everything needed for an EHR in one place.

Cons

Its pricey compared to other options although those alternatives might not offer the same quality.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

G

Gideon

Transportation/Trucking/Railroad, 1-10 employees

5.0
May 2023

Notable Practices- Simple Practice

Pros

It helps you remember visits when you first use the app or software.

Cons

The platforms simultaneous nature makes organization too effortless which I find problematic.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

8

K

Keilyn

Mental Health Care, 1-10 employees

Less than a year

5.0
May 2023

Simple Practice for a group practice

Pros

Its user-friendly and provides everything a clinician needs to run a practice smoothly including paperwork. The client portal is also easy for my clients to use which I appreciate.

Cons

As our group practice expands the costs escalate. I believe Im paying excessively for the service.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

T

Taylor

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2023

Very Helpful But Some Issues

Pros

I find SimplePractice fairly easy to use with effective scheduling and a relatively simple billing process. However there are a couple of issues as Ill mention in the cons section. Typically the video quality is decent and the ability to drag and drop appointments is great.

Cons

Regarding billing when I have a new client it defaults to cash instead of their card on file leading to confusion when trying to rectify it. The interface for billing isnt intuitive and clients need to download the app prior to sessions if attending via cell phone.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

adil

E-Learning, 1-10 employees

More than a year

3.0
May 2023

Simplify your daily works

Pros

Its easy for me to use and work on projects and follow up.

Cons

The overall view needs minor adjustments particularly with characters.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8