Leah
Mental Health Care, 11-50 employees
Less than a year
“Excellent choice for new clinicians”
Pros
I love how simple and user-friendly SimplePractice is, especially for new mental health professionals adjusting to the business side of mental health services.
Cons
I find billing to be tricky, especially as a beginner not familiar with the process. The reminders can feel overwhelming, and I think a more organized structure would be helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clifford
Not Specified, 1-10 employees
Less than 6 months
“User-friendly software”
Pros
The software is really easy to use, and finding my way around its features is simple.
Cons
The cost is slightly higher compared to similar products.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Amanda
Veterinary, 51-100 employees
Less than a year
“Outstanding therapy management”
Pros
SimplePractice has been an incredible tool for our team as we venture into human therapy alongside our animal therapy.
Cons
I do not have many dislikes about Simple Practice. It has proven to be incredibly valuable to our team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Celina
Health, Wellness and Fitness, 51-100 employees
More than a year
“User Friendly EMR”
Pros
It's user-friendly, easy to use, and a simplified program.
Cons
CAN'T think of any cons; Simple Practice has been excellent for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stefan
Package/Freight Delivery, 11-50 employees
“Great for scheduling and communicating”
Pros
SimplePractice integrates the calendar with Google Calendar and provides appointment reminders, leaving little to be desired.
Cons
Dealing with customer support is frustrating due to long response times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Jennifer
Mental Health Care, 1-10 employees
More than a year
“Electronic Health Recorda”
Pros
The platform is ease of use is consistent throughout it is very intuitive.
Cons
Issues with connections and customer support are noticeable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Oluwa Locheyi
Retail, 11-50 employees
More than a year
“Un avis sur SimplePractice”
Pros
SimplePractice, as its name suggests, is incredibly simple. It helps me plan effectively and ensures I don't miss any appointments.
Cons
For my purposes, Simple Practice doesn't have any drawbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Santiago
Computer Hardware, 1-10 employees
Less than a year
“How about practicing with SimplePractice”
Pros
Their interface is intuitive and easy for users to learn and use. Because of this, its implementation is relatively simple for any company.
Cons
I feel that there are some basic functions missing, and if they were more affordable, it would be much better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Humaira
Healthcare, 1-10 employees
More than a year
“Simple practice has been an efficient EHR”
Pros
Its simple to use with a straightforward calendar. The videos are HIPAA compliant which therapists prefer. Having everything in one place notes charts intake forms assessments insurance codes and superbills is great.
Cons
Occasionally I encounter issues with the video function often requiring cache clearance. Moreover clients sometimes fail to receive the video link.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
IT, 1-10 employees
“A comprehensive and powerful tool.”
Pros
Im pleased that all the functions and features are clearly laid out and easy to understand. It didnt take me hours to figure out how to use the platform which was a relief.
Cons
I desire better platform customization options. Currently there are limitations regarding form and template customization.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Argenis
IT, 1-10 employees
“The comprehensive tool that has made my practice a success.”
Pros
Automatic appointment reminders have significantly reduced no-shows helping me maintain a more organized schedule.
Cons
I wish for more flexibility in customizing the platform to suit my specific practice needs which would enhance my daily efficiency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Richard
Individual & Family Services, 1-10 employees
Less than 6 Months
“total waste of my time and life...”
Pros
Theres nothing at all.
Cons
I struggle to locate important information like progress notes making the costs seem unjustified.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Jen
Healthcare, 1-10 employees
More than a year
“Great get started product”
Pros
SimplePractice has been instrumental in getting my coaching business off the ground. Setting up appointments and billing options is easy and helpful especially when starting a business can feel overwhelming. The platform integrates seamlessly with my Apple and Google calendars sends reminders and links to clients and the billing system works smoothly.
Cons
Ive experienced glitches with the reminder app and sometimes additional features from the phone app dont transfer to the system as a whole.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Todd
Healthcare, 1-10 employees
More than a year
“Difficult Practice”
Pros
In my experience SimplePractice makes it incredibly difficult to cancel your subscription which seems deliberate. Their platform is substandard not simple to use yet they make it simple for them to keep collecting your money. Ive had no success reaching out for help even from their bots. Im unable to end my subscription and Ill be forced to pay for another month for a service I no longer use. Legal action may be my only option.
Cons
I have a negative opinion about Simple Practice overall.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Michael
Marketing, 1-10 employees
Less than a year
“Best in Telehealth.”
Pros
The user interface is easy to understand and straightforward.
Cons
The login process feels overly complex. While I understand its for security I wonder if theres a simpler alternative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Healthcare, 51-100 employees
“A solid option”
Pros
I appreciate that SimplePractice offers everything needed for an EHR in one place.
Cons
Its pricey compared to other options although those alternatives might not offer the same quality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Gideon
Trucking Accounting, Trade and Credit, 1-10 employees
“Notable Practices- Simple Practice”
Pros
It helps you remember visits when you first use the app or software.
Cons
The platforms simultaneous nature makes organization too effortless which I find problematic.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
8
Keilyn
Healthcare, 1-10 employees
Less than a year
“Simple Practice for a group practice”
Pros
Its user-friendly and provides everything a clinician needs to run a practice smoothly including paperwork. The client portal is also easy for my clients to use which I appreciate.
Cons
As our group practice expands the costs escalate. I believe Im paying excessively for the service.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Taylor
Healthcare, 1-10 employees
More than a year
“Very Helpful But Some Issues”
Pros
I find SimplePractice fairly easy to use with effective scheduling and a relatively simple billing process. However there are a couple of issues as Ill mention in the cons section. Typically the video quality is decent and the ability to drag and drop appointments is great.
Cons
Regarding billing when I have a new client it defaults to cash instead of their card on file leading to confusion when trying to rectify it. The interface for billing isnt intuitive and clients need to download the app prior to sessions if attending via cell phone.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
adil
E-learning, 1-10 employees
More than a year
“Simplify your daily works”
Pros
Its easy for me to use and work on projects and follow up.
Cons
The overall view needs minor adjustments particularly with characters.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8