softwareSolismed Clinic Management System Reviews
23 Reviews
Overall Rating
4.1
23 Reviews
Rating Distribution
5
(7)
4
(12)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
23 Reviews
Rating Distribution
5
(7)
4
(12)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Solismed promotes care coordination.
Solismed promotes care coordination.
Pros
Solismed was still a new name when we invested in it being satisfied by the sales demo. I appreciate how well they have made the software and actually support multi-tasking by allowing me to open numerous patient encounter tabs. This has promoted care coordination in our hospital since we can see one patients records on multiple screens at the same time and compare cases if needed. Dashboard is neatly organized and includes secure communications as well as practice management tools such as an appointment calendar and Interfax all on the same screen.
Cons
They are completely cloud based which is fine but depends on our internet connection which is not always stable. The stability issue is mostly highlighted when the team is on site visits with spotty connection areas. This also raised the need of a dedicated Mobile app which would allow offline data entry and better handling on various screen sizes. Employee training program is not really included in our package and we have to get external help to get all the employees trained.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
John
Hospital & Healthcare, 11-50 employees employees
Mar 20, 2023
Nice and comprehensive software.
Nice and comprehensive software.
Pros
It is a free software developed to meet the management needs of small, independent, and free clinics much like ours, and it is perfect that we get to try it out for free fully till we feel satisfied to invest. It has greatly assisted our doctors in managing everyday chores with features like appointment scheduling, secure medical records, patient interaction management, e-prescribing, and a patient portal. A variety of services for our physicians enables them to multitask well due to the software’s capacity to open several tabs, which means patients records can be accessed from many screens at the same time.
Cons
It would be amazing if there were more options to interact with the customer support when you are trying out the free version. Being able to make calls directly would be great as it would have allowed us to gauge how serious the team is in letting us become a full time user when we had just started using it. Now that we are full time users, the customer support still isnt that impressive. The software lacks a caring team which is such a shame because the software is pretty flawless otherwise.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Harrold
Health Care, 11-50 employees employees
Feb 20, 2023
Up to code and user-friendly
Up to code and user-friendly
Pros
The software has been designed to remain up to HIPAA code and facilitate the medical and administrative staff with ease of use.
Cons
It does not allow you to view patient history in the overview. This feature needs to be added.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Gabe
Lewis Mental Health Advocates, 10-49 employees
May 04, 2022
A good solution
A good solution
Pros
We are happy with Solismed and the services they provide us. All our EHR needs are addressed and we feel taken care of every time.
Cons
There are some issues with the report writing feature and it does not let you edit dates sometimes which can be a troublesome experience.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Barry
Laker Medical Center, 10-49 employees
Apr 10, 2022
Solismed is a blessing
Solismed is a blessing
Pros
We absolutely love solismed. Not only did we experience an increase in our workflow efficiency but also saw administrative load reduced by quite a lot.
Cons
No other software like solismed. No cons for us to mention.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Nora
Owner, 501-1,000 employees employees
Mar 06, 2022
Needs improvement
Needs improvement
Pros
The information is stored in neat files and organized into folders. It makes looking up information so easy.
Cons
The billing does not let us change the insurance provider after check-in.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Kelly
Summer Health Center, 10-49 employees
Apr 20, 2021
A few too many glitches
A few too many glitches
Pros
In theory it is great and all the modules come together to create a comprehensive EHR solution
Cons
There are many glitches in the system and we are not able to get our work done on time.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Jane
Alverez Medical Clinic, 10-49 employees
Apr 15, 2021
Outstanding
Outstanding
Pros
It is a valuable and effective software. It contains some amazing features which include easy appointments and billing service
Cons
It works the way I want it to be so I dont have anything negative to say about this.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Firuzan
Director of Sales, 2-9 employees
Mar 26, 2021
An eminent system
An eminent system
Pros
It encompasses a collection of progressed features which can be used on day to day basis
Cons
The issue related with this can be that it appears a few glitches some of the time which can be annoying.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Elen
Owner, 2-9 employees
Mar 10, 2021
Satisfactory
Satisfactory
Pros
This is an extremely good software. It saves lots of my time and it contains some amazing features.
Cons
The customer service could be a little more active.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Serkan
Medical Practice, 2-9 employees
Mar 04, 2021
A superb system
A superb system
Pros
It has a collection of advanced features that can be used on daily basis.
Cons
The only problem associated with this is that it shows some glitches sometimes which can be annoying.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Elen
Owner, 2-9 employees
Mar 01, 2021
Pretty good
Pretty good
Pros
I have had a good experience using solismed. The features are very nice and useful. I save a lot of time because of this software.
Cons
I wish the customer support was a little more responsive.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Joseph
-, 2-10 employees employees
Oct 14, 2020
Flexible and efficient
Flexible and efficient
Pros
Great features, very user friendly, and intuitive. I really like this software. I have been using it for a long time and I would recommend it to anyone.
Cons
The addition of some features will probably take it to a very high level.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Oliver
Private , - employees
Sep 02, 2020
Very satisfied
Very satisfied
Pros
Solismed offers a variety of different features that we use on daily basis. We love this software.
Cons
The only problem we have is that it gets a little slow sometimes.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Elen
Owner, 2-10 employees employees
Aug 20, 2020
Can do better
Can do better
Pros
Although Solismed has very useful features, its a little tricky to get a hang of them.
Cons
Customer support needs improvements.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Jamie A
HR Manager, 2-10 employees employees
Aug 06, 2020
Brilliant
Brilliant
Pros
I am so impressed with solismed because of its set of awesome features. So useful and effective.
Cons
I dont really think I have anything negative to say about solismed.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Andy
Director of sales, 11-50 employees employees
Jul 15, 2020
we really like it
we really like it
Pros
The features are wonderful. Its pretty simple to use and understand.
Cons
It randomly crashed twice.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
riana
Marketing assistant, 2-10 employees employees
Jun 26, 2020
Lovely experience
Lovely experience
Pros
I have recently started using solismed and it has been nothing but great. My workflow is much more efficient now than it ever was. Love it
Cons
It takes a little time for you to understand it in the beginning but dont lose hope. Its a great software
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Ramond
Manager, 2-10 employees employees
Jun 15, 2020
Good one
Good one
Pros
Simple and easy. It has improved our clinical efficiency.
Cons
Customer support is not always available.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jamie
HR Manager, 11-50 employees employees
Oct 16, 2019
great software
great software
Pros
I am very happy with the features because I have been at ease every since we got solismed.
Cons
Customer support is not as good.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Robin
MD, 2-10 employees employees
Aug 16, 2019
Can do better
Can do better
Pros
It does have all the right features and great customer support.
Cons
The software slows down and lags often.
Ease of use
6
Value for money
4
Customer Support
5
Functionality
4
Nikhil
HR , 2-10 employees employees
Jul 23, 2019
Great experience!
Great experience!
Pros
They have the best customer support and the most useful features. Everything combined in one software. Its absolutely great.
Cons
Nothing at all.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Kate
HR head, 2-10 employees employees
May 13, 2019
Good Software!
Good Software!
Pros
Solismed is a good software with very good features and very responsive customer support.
Cons
I had lagging issues in the beginning.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Shree
Operations, 2-10 employees employees
Dec 27, 2018
Filters
Solismed promotes care coordination.
Solismed promotes care coordination.
Pros
Solismed was still a new name when we invested in it being satisfied by the sales demo. I appreciate how well they have made the software and actually support multi-tasking by allowing me to open numerous patient encounter tabs. This has promoted care coordination in our hospital since we can see one patients records on multiple screens at the same time and compare cases if needed. Dashboard is neatly organized and includes secure communications as well as practice management tools such as an appointment calendar and Interfax all on the same screen.
Cons
They are completely cloud based which is fine but depends on our internet connection which is not always stable. The stability issue is mostly highlighted when the team is on site visits with spotty connection areas. This also raised the need of a dedicated Mobile app which would allow offline data entry and better handling on various screen sizes. Employee training program is not really included in our package and we have to get external help to get all the employees trained.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
John
Hospital & Healthcare, 11-50 employees employees
Mar 20, 2023
Nice and comprehensive software.
Nice and comprehensive software.
Pros
It is a free software developed to meet the management needs of small, independent, and free clinics much like ours, and it is perfect that we get to try it out for free fully till we feel satisfied to invest. It has greatly assisted our doctors in managing everyday chores with features like appointment scheduling, secure medical records, patient interaction management, e-prescribing, and a patient portal. A variety of services for our physicians enables them to multitask well due to the software’s capacity to open several tabs, which means patients records can be accessed from many screens at the same time.
Cons
It would be amazing if there were more options to interact with the customer support when you are trying out the free version. Being able to make calls directly would be great as it would have allowed us to gauge how serious the team is in letting us become a full time user when we had just started using it. Now that we are full time users, the customer support still isnt that impressive. The software lacks a caring team which is such a shame because the software is pretty flawless otherwise.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Harrold
Health Care, 11-50 employees employees
Feb 20, 2023
Up to code and user-friendly
Up to code and user-friendly
Pros
The software has been designed to remain up to HIPAA code and facilitate the medical and administrative staff with ease of use.
Cons
It does not allow you to view patient history in the overview. This feature needs to be added.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Gabe
Lewis Mental Health Advocates, 10-49 employees
May 04, 2022
A good solution
A good solution
Pros
We are happy with Solismed and the services they provide us. All our EHR needs are addressed and we feel taken care of every time.
Cons
There are some issues with the report writing feature and it does not let you edit dates sometimes which can be a troublesome experience.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Barry
Laker Medical Center, 10-49 employees
Apr 10, 2022
Solismed is a blessing
Solismed is a blessing
Pros
We absolutely love solismed. Not only did we experience an increase in our workflow efficiency but also saw administrative load reduced by quite a lot.
Cons
No other software like solismed. No cons for us to mention.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Nora
Owner, 501-1,000 employees employees
Mar 06, 2022
Needs improvement
Needs improvement
Pros
The information is stored in neat files and organized into folders. It makes looking up information so easy.
Cons
The billing does not let us change the insurance provider after check-in.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Kelly
Summer Health Center, 10-49 employees
Apr 20, 2021
A few too many glitches
A few too many glitches
Pros
In theory it is great and all the modules come together to create a comprehensive EHR solution
Cons
There are many glitches in the system and we are not able to get our work done on time.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Jane
Alverez Medical Clinic, 10-49 employees
Apr 15, 2021
Outstanding
Outstanding
Pros
It is a valuable and effective software. It contains some amazing features which include easy appointments and billing service
Cons
It works the way I want it to be so I dont have anything negative to say about this.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Firuzan
Director of Sales, 2-9 employees
Mar 26, 2021
An eminent system
An eminent system
Pros
It encompasses a collection of progressed features which can be used on day to day basis
Cons
The issue related with this can be that it appears a few glitches some of the time which can be annoying.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Elen
Owner, 2-9 employees
Mar 10, 2021
Satisfactory
Satisfactory
Pros
This is an extremely good software. It saves lots of my time and it contains some amazing features.
Cons
The customer service could be a little more active.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Serkan
Medical Practice, 2-9 employees
Mar 04, 2021
A superb system
A superb system
Pros
It has a collection of advanced features that can be used on daily basis.
Cons
The only problem associated with this is that it shows some glitches sometimes which can be annoying.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Elen
Owner, 2-9 employees
Mar 01, 2021
Pretty good
Pretty good
Pros
I have had a good experience using solismed. The features are very nice and useful. I save a lot of time because of this software.
Cons
I wish the customer support was a little more responsive.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Joseph
-, 2-10 employees employees
Oct 14, 2020
Flexible and efficient
Flexible and efficient
Pros
Great features, very user friendly, and intuitive. I really like this software. I have been using it for a long time and I would recommend it to anyone.
Cons
The addition of some features will probably take it to a very high level.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Oliver
Private , - employees
Sep 02, 2020
Very satisfied
Very satisfied
Pros
Solismed offers a variety of different features that we use on daily basis. We love this software.
Cons
The only problem we have is that it gets a little slow sometimes.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Elen
Owner, 2-10 employees employees
Aug 20, 2020
Can do better
Can do better
Pros
Although Solismed has very useful features, its a little tricky to get a hang of them.
Cons
Customer support needs improvements.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Jamie A
HR Manager, 2-10 employees employees
Aug 06, 2020
Brilliant
Brilliant
Pros
I am so impressed with solismed because of its set of awesome features. So useful and effective.
Cons
I dont really think I have anything negative to say about solismed.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Andy
Director of sales, 11-50 employees employees
Jul 15, 2020
we really like it
we really like it
Pros
The features are wonderful. Its pretty simple to use and understand.
Cons
It randomly crashed twice.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
riana
Marketing assistant, 2-10 employees employees
Jun 26, 2020
Lovely experience
Lovely experience
Pros
I have recently started using solismed and it has been nothing but great. My workflow is much more efficient now than it ever was. Love it
Cons
It takes a little time for you to understand it in the beginning but dont lose hope. Its a great software
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Ramond
Manager, 2-10 employees employees
Jun 15, 2020
Good one
Good one
Pros
Simple and easy. It has improved our clinical efficiency.
Cons
Customer support is not always available.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jamie
HR Manager, 11-50 employees employees
Oct 16, 2019
great software
great software
Pros
I am very happy with the features because I have been at ease every since we got solismed.
Cons
Customer support is not as good.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Robin
MD, 2-10 employees employees
Aug 16, 2019
Can do better
Can do better
Pros
It does have all the right features and great customer support.
Cons
The software slows down and lags often.
Ease of use
6
Value for money
4
Customer Support
5
Functionality
4
Nikhil
HR , 2-10 employees employees
Jul 23, 2019
Great experience!
Great experience!
Pros
They have the best customer support and the most useful features. Everything combined in one software. Its absolutely great.
Cons
Nothing at all.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Kate
HR head, 2-10 employees employees
May 13, 2019
Good Software!
Good Software!
Pros
Solismed is a good software with very good features and very responsive customer support.
Cons
I had lagging issues in the beginning.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Shree
Operations, 2-10 employees employees
Dec 27, 2018