Hospital & Health Care, 11-50 employees
“Solismed promotes care coordination.”
Pros
Solismed was still a new name when we invested in it being satisfied by the sales demo. I like how well they have made the software and actually support multi-tasking by allowing me to open numerous patient encounter tabs. This has promoted care coordination in our hospital since we can see one patients records on multiple screens at the same time and compare cases if needed. Dashboard is neatly organized and includes secure communications as well as practice management tools such as an appointment calendar and Interfax all on the same screen.
Cons
They are completely cloud based which is fine but depends on our internet connection which is not always stable. The stability issue is mostly highlighted when the team is on site visits with spotty connection areas. This also raised the need of a dedicated Mobile app which would allow offline data entry and better handling on various screen sizes. Employee training program is not really included in our package and we have to get external help to get all the employees trained.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Health Care, 11-50 employees
“Nice and comprehensive software.”
Pros
It is a free software developed to meet the management needs of small, independent, and free clinics much like ours, and it is perfect that we get to try it out for free fully till we feel satisfied to invest. It has greatly assisted our doctors in managing everyday chores with features like appointment scheduling, secure medical records, patient interaction management, e-prescribing, and a patient portal. A variety of services for our physicians enables them to multitask well due to the software’s capacity to open several tabs, which means patients records can be accessed from many screens at the same time.
Cons
It would be amazing if there were more options to interact with the customer support when you are trying out the free version. Being able to make calls directly would be great as it would have allowed us to gauge how serious the team is in letting us become a full time user when we had just started using it. Now that we are full time users, the customer support still is not that impressive. The software lacks a caring team which is such a shame because the software is pretty flawless otherwise.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Lewis Mental Health Advocates, 10-49 employees
“Up to code and user-friendly”
Pros
The software has been designed to remain up to HIPAA code and facilitate the medical and administrative staff with ease of use.
Cons
It does not allow you to view patient history in the overview. This feature needs to be added.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Laker Medical Center, 10-49 employees
“A good solution”
Pros
We are happy with Solismed and the services they provide us. All our EHR needs are addressed and we feel taken care of every time.
Cons
There are some issues with the report writing feature and it does not let you edit dates sometimes which can be a troublesome experience.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Owner, 500+ employees
“Solismed is a blessing”
Pros
We absolutely love solismed. Not only did we experience an increase in our workflow efficiency but also saw administrative load reduced by quite a lot.
Cons
No other software like solismed. No cons for us to mention.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Summer Health Center, 10-49 employees
“Needs improvement”
Pros
The information is stored in neat files and organized into folders. It makes looking up information so easy.
Cons
The billing does not let us change the insurance provider after check-in.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Alverez Medical Clinic, 10-49 employees
“A few too many glitches”
Pros
In theory it is great and all the modules come together to create a comprehensive EHR solution
Cons
There are many glitches in the system and we are not able to get our work done on time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Director of Sales, 2-9 employees
“Outstanding”
Pros
It is a valuable and effective software. It contains some amazing features which include easy appointments and billing service
Cons
It works the way I want it to be so I dont have anything negative to say about this.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Owner, 2-9 employees
“An eminent system”
Pros
It encompasses a collection of progressed features which can be used on day to day basis
Cons
The issue related with this can be that it appears a few glitches some of the time which can be annoying.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Medical Practice, 2-9 employees
“Satisfactory”
Pros
This is an extremely good software. It saves lots of my time and it contains some amazing features.
Cons
The customer service could be a little more active.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Owner, 2-9 employees
“A superb system”
Pros
It has a collection of advanced features that can be used on daily basis.
Cons
The only problem associated with this is that it shows some glitches sometimes which can be annoying.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Not Specified, 1-10 employees
“Pretty good”
Pros
I have had a good experience using solismed. The features are very nice and useful. I save a lot of time because of this software.
Cons
I wish the customer support was a little more responsive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Private , N/A employees
“Flexible and efficient”
Pros
Great features, very user friendly, and intuitive. I really like this software. I have been using it for a long time and I would recommend it to anyone.
Cons
The addition of some features will probably take it to a very high level.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Owner, 1-10 employees
“Very satisfied”
Pros
Solismed offers a variety of different features that we use on daily basis. We love this software.
Cons
The only problem we have is that it gets a little slow sometimes.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
HR Manager, 1-10 employees
“Can do better”
Pros
Although Solismed has very useful features, its a little tricky to get a hang of them.
Cons
Customer support needs improvements.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Director of sales, 11-50 employees
“Brilliant”
Pros
I am so impressed with solismed because of its set of awesome features. So useful and effective.
Cons
I dont really think I have anything negative to say about solismed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Marketing assistant, 1-10 employees
“we really like it”
Pros
The features are wonderful. Its pretty simple to use and understand.
Cons
It randomly crashed twice.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Manager, 1-10 employees
“Lovely experience”
Pros
I have recently started using solismed and it has been nothing but great. My workflow is much more efficient now than it ever was. Love it
Cons
It takes a little time for you to understand it in the beginning but dont lose hope. Its a great software
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
HR Manager, 11-50 employees
“Good one”
Pros
Simple and easy. It has improved our clinical efficiency.
Cons
Customer support is not always available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
MD, 1-10 employees
“great software”
Pros
I am very happy with the features because I have been at ease every since we got solismed.
Cons
Customer support is not as good.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
