Last Updated

Overview

Solumed offers a comprehensive medical practice management platform, centralizing EMR, billing, scheduling, and workflow management. It enhances efficiency and patient engagement. However, support gaps can slow down problem resolution. Nonetheless, its robust compliance and secure cloud architecture make it suitable for both small clinics and large multi-discipline practices.

Solumed Specifications

  • Appointment Management/Scheduling
  • Billing and Invoicing
  • Claims Management
  • Customizable Forms

Solumed Features

Electronic Medical Records

Solumed’s EMR centralises patient histories, storing clinical notes, forms, documents, images, and pathology results in one secure system. This eliminates paper‑based files, speeds record retrieval, and gives clinicians a complete longitudinal view of care for better decision‑making and continuity of treatment.

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Automated Communications

The AutoComms module automates outreach via email, SMS, and WhatsApp using custom rules and triggers. Clinics can deliver appointment reminders, follow‑ups, recalls, and questionnaires without manual effort, boosting patient engagement and reducing no‑shows while freeing staff to focus on clinical work.

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Scheduling And Diary Management

The scheduling tools allow practices to manage unlimited rooms, appointment types, linked bookings, reminders, and calendar sync with Office365 or Google. This centralised diary ensures efficient resource allocation and reduces administrative conflicts across clinicians and time slots.

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Claims Submission

Solumed enables real-time submission of claims to participating medical aids, providing instant feedback on full, partial, or rejected payments with reasons. The system automatically manages patient and medical aid liabilities, processes Electronic Remittance Advices (ERAs), and performs benefit checks, ensuring accurate and efficient revenue handling.

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Stock Management And Billing

Solumed Workflow enables practices to bill stock items directly while automatically updating inventory levels based on captured transactions. This feature streamlines stock control, reduces manual errors, ensures accurate supply tracking, and integrates seamlessly with financial workflows, improving operational efficiency across the clinic or practice.

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Pros And Cons of Solumed

Pros

  • Improves patient record accessibility and continuity

  • Enhances patient engagement through automated communications

  • Optimizes appointment scheduling and resource allocation

Cons

  • Customer support times may vary during peak hours

  • Documentation gaps may hinder user workflows

Solumed Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

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2

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1

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Share your experience

CS
Christelle S.

Small-Business, 11-50 employees

5.0

“All-in-one healthcare favorite”

Pros

Solumed is clearly designed for healthcare practices instead of feeling like just another generic billing tool. I have everything I need in one system, including billing, scheduling, patient records, charting and reporting which makes day-to-day work much more manageable. From my experience the platform is user-friendly and I really appreciate that the support team actually understands how medical practices operate. Another big plus for me is the security and compliance side because it gives me real confidence when handling patient information. The automation tools have saved us a lot of administrative time and I've found the reporting features especially helpful for monitoring performance and keeping accounts under control. On top of that, I like that the software keeps getting better through updates such as web charting and ortho reports.

Cons

This tool really performs best when there's a strong and stable internet connection. If the network is slow or unreliable some parts of the system can start to lag a bit. That said once the connection issue is handled, I've found that the software runs very well overall.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

Frequently Asked Questions

What language does Solumed support?

Solumed supports the English language.

What other apps does Solumed integrate with?

Solumed integrates with third-party applications including VISUS JiveX, Medream, Rogan, Google Calendar, and Office365 Calendar.

What types of pricing plans does Solumed offer?

Solumed pricing falls between $60 and $150/user/month. Request a custom Solumed price quotation.

Does Solumed have a mobile app?

No, Solumed does not have a mobile app.

Does Solumed offer an API?

The vendor has not disclosed information regarding its API.

Who are the typical users of Solumed?

The software serves a wide range of sectors, including healthcare, hospitals, dental practices, radiology centers, allied health clinics, medical laboratories, and specialist clinics.

What level of support does Solumed offer?

Solumed provides support via phone, email, and contact form.