Tebra Reviews

Pros

Moving around is very simple and it's easy to understand how everything works.

Cons

Something that's missing is better access to the clearinghouse, especially when help is needed with enrollment and clearinghouse reports.

Pros

Running a billing company, we've found the software very user-friendly. The different reports help us stay on top of provider revenue and there are plenty of tools our providers can use to assess how their practices are performing. It's also simple to train providers on which has been a big plus.

Cons

Support has improved a lot but long-time users have still run into challenges. A lot of the time, the questions we ask don't seem to have consistent or standard answers.

Pros

Getting everything set up with the insurance companies and the clearinghouse was helpful and the online tutorials made the process easier to follow. Having access to it 24/7 is also a big plus and the ERAs have made payment posting much more simple.

Cons

I've run into a handful of rejected and denied claims and I still haven't been able to determine the cause beyond thinking it may be some kind of glitch in the Kareo system.

Pros

The ERA is easily my favorite part of it. With just a tap on a tab, I can pull up all of the patient's information in one place which makes that feature really convenient to use.

Cons

The patient account section is difficult to read and it's not as simple as I'd prefer.

Pros

Quite easy to handle and the support team has been really helpful. The EDI setup and enrollment process was especially simple and hassle-free.

Cons

I haven't been using it long enough yet to point to any real downsides.

Pros

Everything is laid out in a way that makes sense so getting around the system and finding what I need doesn't take much effort.

Cons

it doesn't support Mac OS because I'd really like to be able to use it on my iMac as well.