Last Updated
Overview
Telstra Health software provides comprehensive digital care solutions, aiding practitioners in streamlining workflows and managing records across the care continuum. While some users want it to expand into more specialties and use cases, its innovative cloud-native Helix platform offers military-grade security and automatic updates.
Overall Rating
Based on 1 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Telstra Health Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integrations
- Patient Portal
What Is Telstra Health?
Telstra Health provides an integrated digital ecosystem focused on improving patient outcomes across primary, acute, and aged care settings. The platform offers MedicalDirector Helix, a cloud-native solution for practice management, alongside specialized EMR tools that centralize patient history and coordinate multidisciplinary teams. By leveraging automatic updates and secure information exchange, the software addresses workflow inefficiencies and data silos. These solutions are designed to scale from small practices to massive government health enterprises.
Telstra Health Pricing
Telstra Health Integrations
Who Is Telstra Health For?
Telstra Health is ideal for a range of medical sectors, including:
- Hospital
- Pharmacy
- Aged care
- Virtual care
Is Telstra Health Right For You?
Telstra Health is the optimal fit for organizations seeking a scalable, future-proof EMR that prioritizes data interoperability and clinical governance across diverse care settings. Its cloud-native architecture in MedicalDirector Helix makes it particularly suitable for mobile-first practices. The platform has received significant recognition, including the 2024 Research Australia Digital & Data Health Innovation Award for its machine-learning-driven aged care risk identification tools.
Still not sure about Telstra Health? Contact our support team at (661) 384-7070 for further guidance.
Telstra Health Features
Holistic Patient Records
The software provides a comprehensive timeline of clinical history, including previous consults, imaging, and pathology results on a single interface. This unified view allows clinicians to access full patient summaries and family histories instantly, enhancing decision-making accuracy at the point of care.
Integrated ePrescribing
Practitioners can issue secure digital prescriptions with real-time monitoring and safety alerts for allergies, pregnancy, and drug interactions using the AusDI database. This functionality reduces administrative burdens while ensuring high standards of medication safety through monthly updates of pharmaceutical information.
Advanced Appointment Management
The system features a centralized scheduling platform with drag-and-drop functionality and automated two-way SMS reminders to reduce patient no-show rates. These tools help health workers win back time by managing waitlists and referrals efficiently within a single, convenient dashboard.
Consult Panel
The Helix consult panel allows clinicians to enter visit reasons, history, examinations, and treatment plans efficiently on a single screen. This centralized interface streamlines communication between doctors and administrative teams while ensuring billing item numbers are recorded accurately for patient queues.
Secure Data Migration
Switching to Telstra Health software is a safe, simple, and personal process facilitated by a dedicated implementation team. This migration service ensures that sensitive patient records remain fully protected with encryption throughout the transition to the modern cloud platform.
Pros And Cons of Telstra Health
Pros
Comprehensive cloud-based practice management workflows
High-grade clinical data security standards
Robust integrated independent drug database
Cons
Could expand into more specialties and use cases
Customer support time may vary at times
Telstra Health Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“quick clinician access”
Pros
Getting connected with clinicians takes much less time and the whole process is trouble free. Overall the service has been very good.
Cons
It would be even better if more services were added to broaden the offering and cover a wider range of needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Frequently Asked Questions
What types of pricing plans does Telstra Health offer?
The Telstra Health price is customized according to the needs of the organization. Request a personalized Telstra Health pricing quote for your business.
Does Telstra Health have a mobile app?
Yes, Telstra Health has a mobile app for Android and iOS.
What other apps does Telstra Health integrate with?
Information about integrations is currently unspecified by the vendor.
Who are the typical users of Telstra Health?
Typical users include hospitals, pharmacies, aged care, and virtual care.
What language does Telstra Health support?
Telstra Health is primarily available in English.
What level of support does Telstra Health offer?
Telstra Health offers support through contact form and phone.
Does Telstra Health offer an API?
Yes, Telstra Health offers an API.