TherapySource Software

TherapySource Software Reviews

1 Reviews

Overall Rating

4

1 Reviews

Rating Distribution

5

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(0)

4

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(1)

3

star

(0)

2

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1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

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I have been receiving treatment from a therapist who is specialized in occupational therapy and certified in hand therapy at Therapy Source in an outpatient setting for the past 10 years.
Pros

Using a word processor is easier than writing by hand for documenting the necessary details required by insurance and other regulations because it saves me from writer's cramp and eliminates the need to provide justification in our notes that is now required. However I still need to deal with the idiosyncrasies of TS.

Cons

Most people find it incredibly difficult to learn. There are no objective measurement flow sheets available for hand therapists to track progress from one visit to the next. The treatment section does not provide enough space to describe complex activities in detail such as picking up and placing individual beads using thumb IP extension. The content seems to be geared towards nonspecialists with many exercise descriptions that may not be accurate or easily understood by PTs with varying levels of experience. The code selections are confusing because of duplications and omissions and some entries are located in nonintuitive places. There are errors such as incorrect muscle testing for a specific nerve with some muscles incorrectly listed as being innervated by a different nerve and some are missing altogether. Additionally the spellchecker is overactive. I am unable to add certain abbreviations and I have noticed that the add button is positioned too closely to the change button. Consequently I now have multiple versions of increase in my spelling dictionary. When I purchase a new computer I am able to start with a clean slate but my typing and accuracy do not improve resulting in the same issue. There are other concerns I could mention as well.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Karen

Medical Practice, 500+ employees

Mar 24, 2018