Mental Health Care, 1-10 employees
Less than a year
“Love our TigerConnect”
Pros
We are highly satisfied with TigerConnect for our communication needs.
Cons
No discernible drawbacks have been identified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 500+ employees
More than a year
“TigerConnect Work”
Pros
One of the features we appreciate is the ability to create specific groups for targeted messaging.
Cons
I noted a desire to view job titles alongside names.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 1-10 employees
More than a year
“Does the job and not much else”
Pros
The security measures of TigerConnect provide peace of mind, especially with distinct PIN requirements for accessing the app and the device.
Cons
Lack of specific person tagging in chats was mentioned as a limitation compared to other communication platforms like Google and Microsoft Teams.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Hospital & Health Care, 500+ employees
More than a year
“Tiger”
Pros
TigerConnect significantly streamlines communication across departments within our hospital, facilitating seamless interaction.
Cons
overall satisfaction, reporting no issues or problems with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
More than a year
“tiger connect review by neurology office”
Pros
Even without a smartphone, I can effortlessly message any colleague in our practice, thanks to the intuitive interface and comprehensive contact directory.
Cons
Quick logouts were cited as inconvenient, particularly when needing to check messages frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
Less than 6 months
“A must have tool for the healthcare”
Pros
TigerConnect has become an indispensable tool for communication within the medical field, offering both ease of use and compliance with HIPAA regulations.
Cons
I had no complaints, finding the software easy, convenient, and effective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than 6 months
“Secured Messaging”
Pros
As a new user, I've found TigerConnect's secured text messaging platform to be highly functional, whether accessed via desktop or mobile app.
Cons
Generally, I found TigerConnect useful, especially during the COVID-19 pandemic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Not Specified, 101-500 employees
More than a year
“It is cumbersome”
Pros
While the security features stand out positively, other aspects of TigerConnect may not meet our expectations.
Cons
I found the software cumbersome and expressed difficulty with notifications.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Hospital & Health Care, 11-50 employees
More than a year
“Great HIPPA compliant Chat Program”
Pros
TigerConnect has greatly improved communication in our home care office, allowing seamless coordination among clinical staff and integration with our electronic medical record system.
Cons
Occasional minor issues were mentioned, but they were promptly resolved by the IT team.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Not Specified, 51-100 employees
More than a year
“TigerText/Tiger Connect - would recommend”
Pros
The ability to communicate effortlessly with individuals or groups via text messaging is a significant advantage of TigerConnect.
Cons
Glitches and updates causing delays were reported, along with difficulties in finding specific groups.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 11-50 employees
Less than a year
“HIPAA Compliant and easy”
Pros
Transitioning from another platform was smooth and efficient, and TigerConnect's mobile app is particularly user-friendly.
Cons
I had no complaints, finding the software efficient for their needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Not Specified, 101-500 employees
More than a year
“Streamlined Secure Messaging Software”
Pros
With its secure messaging capabilities and ease of use, TigerConnect enhances communication in the hospital environment.
Cons
Difficulty in removal from system lists and occasional notification issues were highlighted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than 6 months
“Excellent product!”
Pros
TigerConnect's user-friendly interface and adherence to HIPAA compliance have enhanced communication efficiency and patient care.
Cons
I regret for not adopting the software sooner, with no negative feedback otherwise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
More than a year
“Brilliant Platform”
Pros
We appreciate the simplicity and functionality of TigerConnect, including its capability to store photos within the app.
Cons
I couldn't think of any dislikes about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Effective way to consult with other health care providers”
Pros
Setting up TigerConnect on my phone was a breeze, reflecting its user-friendly design.
Cons
Reinstalling the software during phone changes was described as somewhat bothersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than a year
“Everyone Needs This!”
Pros
TigerConnect has become an essential tool for immediate communication and prioritization among healthcare providers, particularly with its "stat" feature.
Cons
I had no cons to mention but noted limitations in downloading the app on company-issued phones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
More than a year
“Best communication investment we've made”
Pros
The comprehensive features of TigerConnect, including group messaging and HIPAA compliance, have transformed communication in our home care agency.
Cons
Difficulty in finding drawbacks was mentioned, indicating overall satisfaction with TigerConnect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
More than a year
“Positive review”
Pros
TigerConnect's easy learning curve and HIPAA compliance make it an ideal communication solution for our staff.
Cons
Users noted limitations in hearing alerts on desktop computers and messaging functionality with patients.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Improves communication among healthcare providers”
Pros
User-friendly, cost-effective, and compliant with HIPAA regulations, TigerConnect has been a valuable addition to our workflow.
Cons
Messaging retention period and ease of use with patients were identified as areas for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
More than a year
“Elevating Patient Care”
Pros
The efficiency and reliability of TigerConnect bridge gaps in patient care, particularly when physicians are not physically present.
Cons
appreciated the simplicity and effectiveness of the software, with no reported downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8