softwareTigerConnect Physician Scheduling Software Reviews
44 Reviews
Overall Rating
4.7
44 Reviews
Rating Distribution
5
(33)
4
(9)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.7
44 Reviews
Rating Distribution
5
(33)
4
(9)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Love our TigerConnect
Love our TigerConnect
Pros
We are highly satisfied with TigerConnect for our communication needs.
Cons
No discernible drawbacks have been identified.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Mental Health Care, 1-10 employees
Less than a year
Dec 01, 2023
TigerConnect Work
TigerConnect Work
Pros
One of the features we appreciate is the ability to create specific groups for targeted messaging.
Cons
I noted a desire to view job titles alongside names.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alba
Mental Health Care, 500+ employees
More than a year
Mar 01, 2022
Does the job and not much else
Does the job and not much else
Pros
The security measures of TigerConnect provide peace of mind, especially with distinct PIN requirements for accessing the app and the device.
Cons
Lack of specific person tagging in chats was mentioned as a limitation compared to other communication platforms like Google and Microsoft Teams.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Hallie
Hospital & Health Care, 1-10 employees
More than a year
Nov 01, 2021
Tiger
Tiger
Pros
TigerConnect significantly streamlines communication across departments within our hospital, facilitating seamless interaction.
Cons
overall satisfaction, reporting no issues or problems with the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Hospital & Health Care, 500+ employees
More than a year
May 01, 2021
tiger connect review by neurology office
tiger connect review by neurology office
Pros
Even without a smartphone, I can effortlessly message any colleague in our practice, thanks to the intuitive interface and comprehensive contact directory.
Cons
Quick logouts were cited as inconvenient, particularly when needing to check messages frequently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 11-50 employees
More than a year
Jan 01, 2021
A must have tool for the healthcare
A must have tool for the healthcare
Pros
TigerConnect has become an indispensable tool for communication within the medical field, offering both ease of use and compliance with HIPAA regulations.
Cons
I had no complaints, finding the software easy, convenient, and effective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 101-500 employees
Less than 6 months
Sep 01, 2020
Secured Messaging
Secured Messaging
Pros
As a new user, I've found TigerConnect's secured text messaging platform to be highly functional, whether accessed via desktop or mobile app.
Cons
Generally, I found TigerConnect useful, especially during the COVID-19 pandemic.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
N/A, 500+ employees
Less than 6 months
Apr 01, 2020
It is cumbersome
It is cumbersome
Pros
While the security features stand out positively, other aspects of TigerConnect may not meet our expectations.
Cons
I found the software cumbersome and expressed difficulty with notifications.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Rene
Health Wellness and Fitness, 101-500 employees
More than a year
Feb 01, 2020
Great HIPPA compliant Chat Program
Great HIPPA compliant Chat Program
Pros
TigerConnect has greatly improved communication in our home care office, allowing seamless coordination among clinical staff and integration with our electronic medical record system.
Cons
Occasional minor issues were mentioned, but they were promptly resolved by the IT team.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Tuesday
Hospital & Health Care, 11-50 employees
More than a year
Jan 01, 2020
TigerText/Tiger Connect - would recommend
TigerText/Tiger Connect - would recommend
Pros
The ability to communicate effortlessly with individuals or groups via text messaging is a significant advantage of TigerConnect.
Cons
Glitches and updates causing delays were reported, along with difficulties in finding specific groups.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
More than a year
Jan 01, 2020
HIPAA Compliant and easy
HIPAA Compliant and easy
Pros
Transitioning from another platform was smooth and efficient, and TigerConnect's mobile app is particularly user-friendly.
Cons
I had no complaints, finding the software efficient for their needs.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matthew
Health Wellness and Fitness, 11-50 employees
Less than a year
Dec 01, 2019
Streamlined Secure Messaging Software
Streamlined Secure Messaging Software
Pros
With its secure messaging capabilities and ease of use, TigerConnect enhances communication in the hospital environment.
Cons
Difficulty in removal from system lists and occasional notification issues were highlighted.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 101-500 employees
More than a year
Dec 01, 2019
Excellent product!
Excellent product!
Pros
TigerConnect's user-friendly interface and adherence to HIPAA compliance have enhanced communication efficiency and patient care.
Cons
I regret for not adopting the software sooner, with no negative feedback otherwise.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casey
Hospital & Health Care, 500+ employees
Less than 6 months
Aug 01, 2019
Brilliant Platform
Brilliant Platform
Pros
We appreciate the simplicity and functionality of TigerConnect, including its capability to store photos within the app.
Cons
I couldn't think of any dislikes about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Hospital & Health Care, 51-100 employees
More than a year
Aug 01, 2019
Effective way to consult with other health care providers
Effective way to consult with other health care providers
Pros
Setting up TigerConnect on my phone was a breeze, reflecting its user-friendly design.
Cons
Reinstalling the software during phone changes was described as somewhat bothersome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nam
Hospital & Health Care, 500+ employees
More than a year
Jul 01, 2019
Everyone Needs This!
Everyone Needs This!
Pros
TigerConnect has become an essential tool for immediate communication and prioritization among healthcare providers, particularly with its "stat" feature.
Cons
I had no cons to mention but noted limitations in downloading the app on company-issued phones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Jul 01, 2019
Best communication investment we've made
Best communication investment we've made
Pros
The comprehensive features of TigerConnect, including group messaging and HIPAA compliance, have transformed communication in our home care agency.
Cons
Difficulty in finding drawbacks was mentioned, indicating overall satisfaction with TigerConnect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Hospital & Health Care, 51-100 employees
More than a year
Jun 01, 2019
Positive review
Positive review
Pros
TigerConnect's easy learning curve and HIPAA compliance make it an ideal communication solution for our staff.
Cons
Users noted limitations in hearing alerts on desktop computers and messaging functionality with patients.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
SHELLY
Medical Practice, 51-100 employees
More than a year
May 01, 2019
Improves communication among healthcare providers
Improves communication among healthcare providers
Pros
User-friendly, cost-effective, and compliant with HIPAA regulations, TigerConnect has been a valuable addition to our workflow.
Cons
Messaging retention period and ease of use with patients were identified as areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tehmina
Hospital & Health Care, 11-50 employees
More than a year
May 01, 2019
Elevating Patient Care
Elevating Patient Care
Pros
The efficiency and reliability of TigerConnect bridge gaps in patient care, particularly when physicians are not physically present.
Cons
appreciated the simplicity and effectiveness of the software, with no reported downsides.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Cecilia
Medical Practice, 51-100 employees
More than a year
May 01, 2019
Extremely satified with Tiger Connect software and customer service
Extremely satified with Tiger Connect software and customer service
Pros
TigerConnect plays a vital role in facilitating communication among our doctors and staff across multiple locations, thanks to its user-friendly interface.
Cons
Another user had no cons to mention, expressing satisfaction with all features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma
Medical Practice, 11-50 employees
More than a year
May 01, 2019
TigerConnect Review
TigerConnect Review
Pros
Installation and setup of TigerConnect on various devices have been extremely easy and hassle-free.
Cons
Multiple logouts from the mobile app were reported as an inconvenience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Hospital & Health Care, 51-100 employees
Less than 6 months
May 01, 2019
Tiger Connect
Tiger Connect
Pros
TigerConnect enables effective and HIPAA-compliant communication with staff members.
Cons
Connectivity issues requiring restarts were mentioned as occasional problems.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Patricia
Hospital & Health Care, 11-50 employees
Less than a year
May 01, 2019
Good product for simple use
Good product for simple use
Pros
Implementation of TigerConnect required minimal training for our staff, indicating its ease of use.
Cons
Lack of availability indicators and clunkiness in integrating with other facilities were noted as areas for enhancement.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
sarah
Hospital & Health Care, 51-100 employees
Less than 6 months
May 01, 2019
Review
Review
Pros
The intuitive nature of TigerConnect requires minimal training for new users, and as an administrator, I find the setup process straightforward.
Cons
Inability to print from the application was cited as a feature that would be beneficial to add.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
Hospital & Health Care, 11-50 employees
Less than 6 months
May 01, 2019
great communication tool
great communication tool
Pros
TigerConnect serves as an excellent communication tool between our office and external facilities while ensuring HIPAA compliance.
Cons
I Suggested a desire for price breaks to add more staff from outside facilities, enhancing efficiency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scotty
Hospital & Health Care, 11-50 employees
More than a year
May 01, 2019
We are FANS!
We are FANS!
Pros
Consolidating work-related communication in one app has enhanced efficiency and privacy, particularly for employees working remotely.
Cons
Inability to copy/paste or print information from messages was mentioned as a limitation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Health Wellness and Fitness, 11-50 employees
Less than 6 months
May 01, 2019
What the heck is Clinical Collaboration Platform? I thought I was reviewing TigerConnect.
What the heck is Clinical Collaboration Platform? I thought I was reviewing TigerConnect.
Pros
TigerConnect's secured text messaging product is easy to use, requiring minimal user training.
Cons
highlighted several features that could be improved for better usability, including limitations with the Broadcast feature, Archive access, grouping users for message distribution, and security settings for the mobile app.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mike
Hospital & Health Care, 500+ employees
Less than 6 months
May 01, 2019
Happy with Tiger Connect.
Happy with Tiger Connect.
Pros
The ease of use and reliability of TigerConnect make it a dependable communication tool.
Cons
Occasional issues with message delivery to clinicians were reported, with some difficulty in obtaining timely support for resolution.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Angie
Hospital & Health Care, 101-500 employees
Less than 6 months
May 01, 2019
Tiger Text offers us secure communication with an ease of service
Tiger Text offers us secure communication with an ease of service
Pros
TigerConnect operates quickly and efficiently, facilitating seamless communication.
Cons
No negative feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Medical Practice, 51-100 employees
More than a year
May 01, 2019
A good ethical company
A good ethical company
Pros
Improved communication via TigerConnect enhances patient care services and alleviates the burden on our therapists and nurses.
Cons
I suggested that the Tiger Archive could be more user-friendly with improved search tools.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Conrad
Hospital & Health Care, 11-50 employees
More than a year
May 01, 2019
Best Messaging Platform
Best Messaging Platform
Pros
TigerConnect's mobile apps are highly functional and intuitive, contributing to ease of use.
Cons
The Windows version was noted to be less refined and more challenging to use compared to mobile versions.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
May 01, 2019
Excellent clinical tool
Excellent clinical tool
Pros
TigerConnect has played a crucial role in establishing better communication practices among our healthcare staff.
Cons
Auto-correct functionality, particularly with medical terminology, was reported to be frustrating at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meghan
Medical Practice, 11-50 employees
More than a year
May 01, 2019
very good platform easy to use
very good platform easy to use
Pros
The ability to send HIPAA-compliant messages between providers and nurses is a significant benefit of TigerConnect.
Cons
I expressed a desire for the ability to resend failed messages instead of retyping them.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Brent
Hospital & Health Care, 101-500 employees
More than a year
May 01, 2019
Fantastic!
Fantastic!
Pros
We appreciate TigerConnect's secure and user-friendly platform, which enables seamless communication across our organization.
Cons
I felt that access and information in reports could be more detailed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Mental Health Care, 51-100 employees
More than a year
May 01, 2019
TigerConnect
TigerConnect
Pros
The simplicity and functionality of TigerConnect make it easy to showcase to others.
Cons
No specific dislikes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabetha
Hospital & Health Care, 11-50 employees
Less than 6 months
May 01, 2019
First Month with Tiger
First Month with Tiger
Pros
TigerConnect's ease of use, speed, and organizational options enhance communication efficiency.
Cons
A request was made for the option to delete or remove group messages that are no longer needed.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Donna
Hospital & Health Care, 51-100 employees
Less than 6 months
May 01, 2019
TigerConnect review
TigerConnect review
Pros
Group communication, prompt updates, and privacy features make TigerConnect indispensable, particularly in emergency situations.
Cons
Challenges were reported with linking all agencies and viewing large attachments or images on the app, leading to login issues and slow document viewing.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
kavitha
Hospital & Health Care, 11-50 employees
Less than a year
May 01, 2019
Efficient and dependable
Efficient and dependable
Pros
TigerConnect's glitch-free performance and user-friendly interface require minimal training.
Cons
Adjusting the loudness of alerts was desired for better customization.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kim
Medical Practice, 101-500 employees
More than a year
May 01, 2019
Customer Feedback
Customer Feedback
Pros
Sending messages via TigerConnect is straightforward and efficient, though the product lacks standout features.
Cons
Integration with other facilities was described as difficult to maneuver, with tech support noted to be unfriendly or unhelpful.
Ease of use
7
Value for money
7
Customer Support
4
Functionality
7
Donna
Health Wellness and Fitness, 11-50 employees
More than a year
May 01, 2019
TigerConnect review
TigerConnect review
Pros
TigerConnect's ease of use and HIPAA compliance make it an ideal solution for facilitating communication among our staff.
Cons
Ease of searching for old communication streams was highlighted as a desired improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brian
Hospital & Health Care, 51-100 employees
Less than a year
May 01, 2019
Greatest Product Out There
Greatest Product Out There
Pros
TigerConnect's ease of use, minimal downtime, and exceptional customer support contribute to its effectiveness.
Cons
I had nothing negative to say about the product, describing it as superb.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ann
Telecommunications, 51-100 employees
More than a year
May 01, 2019
Great Secure Messaging Platform/HIPAA Complaint
Great Secure Messaging Platform/HIPAA Complaint
Pros
TigerConnect provides an encrypted messaging solution that safeguards PHI, making it invaluable for medical answering services.
Cons
no negative feedback about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah
Telecommunications, 11-50 employees
More than a year
Apr 01, 2019
Great app
Great app
Pros
Using TigerConnect at work is effortless, and the read receipt feature adds accountability to message delivery and acknowledgment.
Cons
Thus far, I have not come across any aspects of the application that they find displeasing or problematic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 500+ employees
More than a year
Oct 01, 2018
Filters
Love our TigerConnect
Love our TigerConnect
Pros
We are highly satisfied with TigerConnect for our communication needs.
Cons
No discernible drawbacks have been identified.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Mental Health Care, 1-10 employees
Less than a year
Dec 01, 2023
TigerConnect Work
TigerConnect Work
Pros
One of the features we appreciate is the ability to create specific groups for targeted messaging.
Cons
I noted a desire to view job titles alongside names.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alba
Mental Health Care, 500+ employees
More than a year
Mar 01, 2022
Does the job and not much else
Does the job and not much else
Pros
The security measures of TigerConnect provide peace of mind, especially with distinct PIN requirements for accessing the app and the device.
Cons
Lack of specific person tagging in chats was mentioned as a limitation compared to other communication platforms like Google and Microsoft Teams.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Hallie
Hospital & Health Care, 1-10 employees
More than a year
Nov 01, 2021
Tiger
Tiger
Pros
TigerConnect significantly streamlines communication across departments within our hospital, facilitating seamless interaction.
Cons
overall satisfaction, reporting no issues or problems with the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Hospital & Health Care, 500+ employees
More than a year
May 01, 2021
tiger connect review by neurology office
tiger connect review by neurology office
Pros
Even without a smartphone, I can effortlessly message any colleague in our practice, thanks to the intuitive interface and comprehensive contact directory.
Cons
Quick logouts were cited as inconvenient, particularly when needing to check messages frequently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 11-50 employees
More than a year
Jan 01, 2021
A must have tool for the healthcare
A must have tool for the healthcare
Pros
TigerConnect has become an indispensable tool for communication within the medical field, offering both ease of use and compliance with HIPAA regulations.
Cons
I had no complaints, finding the software easy, convenient, and effective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 101-500 employees
Less than 6 months
Sep 01, 2020
Secured Messaging
Secured Messaging
Pros
As a new user, I've found TigerConnect's secured text messaging platform to be highly functional, whether accessed via desktop or mobile app.
Cons
Generally, I found TigerConnect useful, especially during the COVID-19 pandemic.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
N/A, 500+ employees
Less than 6 months
Apr 01, 2020
It is cumbersome
It is cumbersome
Pros
While the security features stand out positively, other aspects of TigerConnect may not meet our expectations.
Cons
I found the software cumbersome and expressed difficulty with notifications.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Rene
Health Wellness and Fitness, 101-500 employees
More than a year
Feb 01, 2020
Great HIPPA compliant Chat Program
Great HIPPA compliant Chat Program
Pros
TigerConnect has greatly improved communication in our home care office, allowing seamless coordination among clinical staff and integration with our electronic medical record system.
Cons
Occasional minor issues were mentioned, but they were promptly resolved by the IT team.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Tuesday
Hospital & Health Care, 11-50 employees
More than a year
Jan 01, 2020
TigerText/Tiger Connect - would recommend
TigerText/Tiger Connect - would recommend
Pros
The ability to communicate effortlessly with individuals or groups via text messaging is a significant advantage of TigerConnect.
Cons
Glitches and updates causing delays were reported, along with difficulties in finding specific groups.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
N/A, 51-100 employees
More than a year
Jan 01, 2020
HIPAA Compliant and easy
HIPAA Compliant and easy
Pros
Transitioning from another platform was smooth and efficient, and TigerConnect's mobile app is particularly user-friendly.
Cons
I had no complaints, finding the software efficient for their needs.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matthew
Health Wellness and Fitness, 11-50 employees
Less than a year
Dec 01, 2019
Streamlined Secure Messaging Software
Streamlined Secure Messaging Software
Pros
With its secure messaging capabilities and ease of use, TigerConnect enhances communication in the hospital environment.
Cons
Difficulty in removal from system lists and occasional notification issues were highlighted.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 101-500 employees
More than a year
Dec 01, 2019
Excellent product!
Excellent product!
Pros
TigerConnect's user-friendly interface and adherence to HIPAA compliance have enhanced communication efficiency and patient care.
Cons
I regret for not adopting the software sooner, with no negative feedback otherwise.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casey
Hospital & Health Care, 500+ employees
Less than 6 months
Aug 01, 2019
Brilliant Platform
Brilliant Platform
Pros
We appreciate the simplicity and functionality of TigerConnect, including its capability to store photos within the app.
Cons
I couldn't think of any dislikes about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Hospital & Health Care, 51-100 employees
More than a year
Aug 01, 2019
Effective way to consult with other health care providers
Effective way to consult with other health care providers
Pros
Setting up TigerConnect on my phone was a breeze, reflecting its user-friendly design.
Cons
Reinstalling the software during phone changes was described as somewhat bothersome.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nam
Hospital & Health Care, 500+ employees
More than a year
Jul 01, 2019
Everyone Needs This!
Everyone Needs This!
Pros
TigerConnect has become an essential tool for immediate communication and prioritization among healthcare providers, particularly with its "stat" feature.
Cons
I had no cons to mention but noted limitations in downloading the app on company-issued phones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
Less than a year
Jul 01, 2019
Best communication investment we've made
Best communication investment we've made
Pros
The comprehensive features of TigerConnect, including group messaging and HIPAA compliance, have transformed communication in our home care agency.
Cons
Difficulty in finding drawbacks was mentioned, indicating overall satisfaction with TigerConnect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Hospital & Health Care, 51-100 employees
More than a year
Jun 01, 2019
Positive review
Positive review
Pros
TigerConnect's easy learning curve and HIPAA compliance make it an ideal communication solution for our staff.
Cons
Users noted limitations in hearing alerts on desktop computers and messaging functionality with patients.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
SHELLY
Medical Practice, 51-100 employees
More than a year
May 01, 2019
Improves communication among healthcare providers
Improves communication among healthcare providers
Pros
User-friendly, cost-effective, and compliant with HIPAA regulations, TigerConnect has been a valuable addition to our workflow.
Cons
Messaging retention period and ease of use with patients were identified as areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tehmina
Hospital & Health Care, 11-50 employees
More than a year
May 01, 2019
Elevating Patient Care
Elevating Patient Care
Pros
The efficiency and reliability of TigerConnect bridge gaps in patient care, particularly when physicians are not physically present.
Cons
appreciated the simplicity and effectiveness of the software, with no reported downsides.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Cecilia
Medical Practice, 51-100 employees
More than a year
May 01, 2019
Extremely satified with Tiger Connect software and customer service
Extremely satified with Tiger Connect software and customer service
Pros
TigerConnect plays a vital role in facilitating communication among our doctors and staff across multiple locations, thanks to its user-friendly interface.
Cons
Another user had no cons to mention, expressing satisfaction with all features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma
Medical Practice, 11-50 employees
More than a year
May 01, 2019
TigerConnect Review
TigerConnect Review
Pros
Installation and setup of TigerConnect on various devices have been extremely easy and hassle-free.
Cons
Multiple logouts from the mobile app were reported as an inconvenience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Hospital & Health Care, 51-100 employees
Less than 6 months
May 01, 2019
Tiger Connect
Tiger Connect
Pros
TigerConnect enables effective and HIPAA-compliant communication with staff members.
Cons
Connectivity issues requiring restarts were mentioned as occasional problems.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Patricia
Hospital & Health Care, 11-50 employees
Less than a year
May 01, 2019
Good product for simple use
Good product for simple use
Pros
Implementation of TigerConnect required minimal training for our staff, indicating its ease of use.
Cons
Lack of availability indicators and clunkiness in integrating with other facilities were noted as areas for enhancement.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
sarah
Hospital & Health Care, 51-100 employees
Less than 6 months
May 01, 2019
Review
Review
Pros
The intuitive nature of TigerConnect requires minimal training for new users, and as an administrator, I find the setup process straightforward.
Cons
Inability to print from the application was cited as a feature that would be beneficial to add.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
Hospital & Health Care, 11-50 employees
Less than 6 months
May 01, 2019
great communication tool
great communication tool
Pros
TigerConnect serves as an excellent communication tool between our office and external facilities while ensuring HIPAA compliance.
Cons
I Suggested a desire for price breaks to add more staff from outside facilities, enhancing efficiency.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scotty
Hospital & Health Care, 11-50 employees
More than a year
May 01, 2019
We are FANS!
We are FANS!
Pros
Consolidating work-related communication in one app has enhanced efficiency and privacy, particularly for employees working remotely.
Cons
Inability to copy/paste or print information from messages was mentioned as a limitation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Health Wellness and Fitness, 11-50 employees
Less than 6 months
May 01, 2019
What the heck is Clinical Collaboration Platform? I thought I was reviewing TigerConnect.
What the heck is Clinical Collaboration Platform? I thought I was reviewing TigerConnect.
Pros
TigerConnect's secured text messaging product is easy to use, requiring minimal user training.
Cons
highlighted several features that could be improved for better usability, including limitations with the Broadcast feature, Archive access, grouping users for message distribution, and security settings for the mobile app.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mike
Hospital & Health Care, 500+ employees
Less than 6 months
May 01, 2019
Happy with Tiger Connect.
Happy with Tiger Connect.
Pros
The ease of use and reliability of TigerConnect make it a dependable communication tool.
Cons
Occasional issues with message delivery to clinicians were reported, with some difficulty in obtaining timely support for resolution.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Angie
Hospital & Health Care, 101-500 employees
Less than 6 months
May 01, 2019
Tiger Text offers us secure communication with an ease of service
Tiger Text offers us secure communication with an ease of service
Pros
TigerConnect operates quickly and efficiently, facilitating seamless communication.
Cons
No negative feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Medical Practice, 51-100 employees
More than a year
May 01, 2019
A good ethical company
A good ethical company
Pros
Improved communication via TigerConnect enhances patient care services and alleviates the burden on our therapists and nurses.
Cons
I suggested that the Tiger Archive could be more user-friendly with improved search tools.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Conrad
Hospital & Health Care, 11-50 employees
More than a year
May 01, 2019
Best Messaging Platform
Best Messaging Platform
Pros
TigerConnect's mobile apps are highly functional and intuitive, contributing to ease of use.
Cons
The Windows version was noted to be less refined and more challenging to use compared to mobile versions.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
May 01, 2019
Excellent clinical tool
Excellent clinical tool
Pros
TigerConnect has played a crucial role in establishing better communication practices among our healthcare staff.
Cons
Auto-correct functionality, particularly with medical terminology, was reported to be frustrating at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meghan
Medical Practice, 11-50 employees
More than a year
May 01, 2019
very good platform easy to use
very good platform easy to use
Pros
The ability to send HIPAA-compliant messages between providers and nurses is a significant benefit of TigerConnect.
Cons
I expressed a desire for the ability to resend failed messages instead of retyping them.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Brent
Hospital & Health Care, 101-500 employees
More than a year
May 01, 2019
Fantastic!
Fantastic!
Pros
We appreciate TigerConnect's secure and user-friendly platform, which enables seamless communication across our organization.
Cons
I felt that access and information in reports could be more detailed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Mental Health Care, 51-100 employees
More than a year
May 01, 2019
TigerConnect
TigerConnect
Pros
The simplicity and functionality of TigerConnect make it easy to showcase to others.
Cons
No specific dislikes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabetha
Hospital & Health Care, 11-50 employees
Less than 6 months
May 01, 2019
First Month with Tiger
First Month with Tiger
Pros
TigerConnect's ease of use, speed, and organizational options enhance communication efficiency.
Cons
A request was made for the option to delete or remove group messages that are no longer needed.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Donna
Hospital & Health Care, 51-100 employees
Less than 6 months
May 01, 2019
TigerConnect review
TigerConnect review
Pros
Group communication, prompt updates, and privacy features make TigerConnect indispensable, particularly in emergency situations.
Cons
Challenges were reported with linking all agencies and viewing large attachments or images on the app, leading to login issues and slow document viewing.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
kavitha
Hospital & Health Care, 11-50 employees
Less than a year
May 01, 2019
Efficient and dependable
Efficient and dependable
Pros
TigerConnect's glitch-free performance and user-friendly interface require minimal training.
Cons
Adjusting the loudness of alerts was desired for better customization.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kim
Medical Practice, 101-500 employees
More than a year
May 01, 2019
Customer Feedback
Customer Feedback
Pros
Sending messages via TigerConnect is straightforward and efficient, though the product lacks standout features.
Cons
Integration with other facilities was described as difficult to maneuver, with tech support noted to be unfriendly or unhelpful.
Ease of use
7
Value for money
7
Customer Support
4
Functionality
7
Donna
Health Wellness and Fitness, 11-50 employees
More than a year
May 01, 2019
TigerConnect review
TigerConnect review
Pros
TigerConnect's ease of use and HIPAA compliance make it an ideal solution for facilitating communication among our staff.
Cons
Ease of searching for old communication streams was highlighted as a desired improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brian
Hospital & Health Care, 51-100 employees
Less than a year
May 01, 2019
Greatest Product Out There
Greatest Product Out There
Pros
TigerConnect's ease of use, minimal downtime, and exceptional customer support contribute to its effectiveness.
Cons
I had nothing negative to say about the product, describing it as superb.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ann
Telecommunications, 51-100 employees
More than a year
May 01, 2019
Great Secure Messaging Platform/HIPAA Complaint
Great Secure Messaging Platform/HIPAA Complaint
Pros
TigerConnect provides an encrypted messaging solution that safeguards PHI, making it invaluable for medical answering services.
Cons
no negative feedback about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah
Telecommunications, 11-50 employees
More than a year
Apr 01, 2019
Great app
Great app
Pros
Using TigerConnect at work is effortless, and the read receipt feature adds accountability to message delivery and acknowledgment.
Cons
Thus far, I have not come across any aspects of the application that they find displeasing or problematic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 500+ employees
More than a year
Oct 01, 2018