...

Pros

  • Fully encrypted text messaging

  • Separate pin for mobile app

  • Simplifies physician scheduling

Cons

  • Integration challenges

  • Can’t be removed from system lists

  • Occasional glitches

Total 44 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

20%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Amanda

Mental Health Care, 1-10 employees

Less than a year

5.0
December 2023

Love our TigerConnect

Pros

We are highly satisfied with TigerConnect for our communication needs.

Cons

No discernible drawbacks have been identified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alba

Mental Health Care, 500+ employees

More than a year

4.0
March 2022

TigerConnect Work

Pros

One of the features we appreciate is the ability to create specific groups for targeted messaging.

Cons

I noted a desire to view job titles alongside names.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H

Hallie

Hospital & Health Care, 1-10 employees

More than a year

4.0
November 2021

Does the job and not much else

Pros

The security measures of TigerConnect provide peace of mind, especially with distinct PIN requirements for accessing the app and the device.

Cons

Lack of specific person tagging in chats was mentioned as a limitation compared to other communication platforms like Google and Microsoft Teams.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

D

Danielle

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2021

Tiger

Pros

TigerConnect significantly streamlines communication across departments within our hospital, facilitating seamless interaction.

Cons

overall satisfaction, reporting no issues or problems with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
January 2021

tiger connect review by neurology office

Pros

Even without a smartphone, I can effortlessly message any colleague in our practice, thanks to the intuitive interface and comprehensive contact directory.

Cons

Quick logouts were cited as inconvenient, particularly when needing to check messages frequently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
September 2020

A must have tool for the healthcare

Pros

TigerConnect has become an indispensable tool for communication within the medical field, offering both ease of use and compliance with HIPAA regulations.

Cons

I had no complaints, finding the software easy, convenient, and effective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
April 2020

Secured Messaging

Pros

As a new user, I've found TigerConnect's secured text messaging platform to be highly functional, whether accessed via desktop or mobile app.

Cons

Generally, I found TigerConnect useful, especially during the COVID-19 pandemic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

R

Rene

Not Specified, 101-500 employees

More than a year

3.0
February 2020

It is cumbersome

Pros

While the security features stand out positively, other aspects of TigerConnect may not meet our expectations.

Cons

I found the software cumbersome and expressed difficulty with notifications.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

T

Tuesday

Hospital & Health Care, 11-50 employees

More than a year

5.0
January 2020

Great HIPPA compliant Chat Program

Pros

TigerConnect has greatly improved communication in our home care office, allowing seamless coordination among clinical staff and integration with our electronic medical record system.

Cons

Occasional minor issues were mentioned, but they were promptly resolved by the IT team.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
January 2020

TigerText/Tiger Connect - would recommend

Pros

The ability to communicate effortlessly with individuals or groups via text messaging is a significant advantage of TigerConnect.

Cons

Glitches and updates causing delays were reported, along with difficulties in finding specific groups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Matthew

Not Specified, 11-50 employees

Less than a year

5.0
December 2019

HIPAA Compliant and easy

Pros

Transitioning from another platform was smooth and efficient, and TigerConnect's mobile app is particularly user-friendly.

Cons

I had no complaints, finding the software efficient for their needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
December 2019

Streamlined Secure Messaging Software

Pros

With its secure messaging capabilities and ease of use, TigerConnect enhances communication in the hospital environment.

Cons

Difficulty in removal from system lists and occasional notification issues were highlighted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Casey

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
August 2019

Excellent product!

Pros

TigerConnect's user-friendly interface and adherence to HIPAA compliance have enhanced communication efficiency and patient care.

Cons

I regret for not adopting the software sooner, with no negative feedback otherwise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

Hospital & Health Care, 51-100 employees

More than a year

5.0
August 2019

Brilliant Platform

Pros

We appreciate the simplicity and functionality of TigerConnect, including its capability to store photos within the app.

Cons

I couldn't think of any dislikes about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nam

Hospital & Health Care, 500+ employees

More than a year

5.0
July 2019

Effective way to consult with other health care providers

Pros

Setting up TigerConnect on my phone was a breeze, reflecting its user-friendly design.

Cons

Reinstalling the software during phone changes was described as somewhat bothersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
July 2019

Everyone Needs This!

Pros

TigerConnect has become an essential tool for immediate communication and prioritization among healthcare providers, particularly with its "stat" feature.

Cons

I had no cons to mention but noted limitations in downloading the app on company-issued phones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angela

Hospital & Health Care, 51-100 employees

More than a year

5.0
June 2019

Best communication investment we've made

Pros

The comprehensive features of TigerConnect, including group messaging and HIPAA compliance, have transformed communication in our home care agency.

Cons

Difficulty in finding drawbacks was mentioned, indicating overall satisfaction with TigerConnect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

SHELLY

Medical Practice, 51-100 employees

More than a year

5.0
May 2019

Positive review

Pros

TigerConnect's easy learning curve and HIPAA compliance make it an ideal communication solution for our staff.

Cons

Users noted limitations in hearing alerts on desktop computers and messaging functionality with patients.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

T

Tehmina

Hospital & Health Care, 11-50 employees

More than a year

5.0
May 2019

Improves communication among healthcare providers

Pros

User-friendly, cost-effective, and compliant with HIPAA regulations, TigerConnect has been a valuable addition to our workflow.

Cons

Messaging retention period and ease of use with patients were identified as areas for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cecilia

Medical Practice, 51-100 employees

More than a year

5.0
May 2019

Elevating Patient Care

Pros

The efficiency and reliability of TigerConnect bridge gaps in patient care, particularly when physicians are not physically present.

Cons

appreciated the simplicity and effectiveness of the software, with no reported downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

Emma

Medical Practice, 11-50 employees

More than a year

5.0
May 2019

Extremely satified with Tiger Connect software and customer service

Pros

TigerConnect plays a vital role in facilitating communication among our doctors and staff across multiple locations, thanks to its user-friendly interface.

Cons

Another user had no cons to mention, expressing satisfaction with all features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Hospital & Health Care, 51-100 employees

Less than 6 months

4.0
May 2019

TigerConnect Review

Pros

Installation and setup of TigerConnect on various devices have been extremely easy and hassle-free.

Cons

Multiple logouts from the mobile app were reported as an inconvenience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Patricia

Hospital & Health Care, 11-50 employees

Less than a year

5.0
May 2019

Tiger Connect

Pros

TigerConnect enables effective and HIPAA-compliant communication with staff members.

Cons

Connectivity issues requiring restarts were mentioned as occasional problems.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

sarah

Hospital & Health Care, 51-100 employees

Less than 6 months

4.0
May 2019

Good product for simple use

Pros

Implementation of TigerConnect required minimal training for our staff, indicating its ease of use.

Cons

Lack of availability indicators and clunkiness in integrating with other facilities were noted as areas for enhancement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

N

Norma

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
May 2019

Review

Pros

The intuitive nature of TigerConnect requires minimal training for new users, and as an administrator, I find the setup process straightforward.

Cons

Inability to print from the application was cited as a feature that would be beneficial to add.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scotty

Hospital & Health Care, 11-50 employees

More than a year

5.0
May 2019

great communication tool

Pros

TigerConnect serves as an excellent communication tool between our office and external facilities while ensuring HIPAA compliance.

Cons

I Suggested a desire for price breaks to add more staff from outside facilities, enhancing efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristen

Not Specified, 11-50 employees

Less than 6 months

5.0
May 2019

We are FANS!

Pros

Consolidating work-related communication in one app has enhanced efficiency and privacy, particularly for employees working remotely.

Cons

Inability to copy/paste or print information from messages was mentioned as a limitation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Hospital & Health Care, 500+ employees

Less than 6 months

4.0
May 2019

What the heck is Clinical Collaboration Platform? I thought I was reviewing TigerConnect.

Pros

TigerConnect's secured text messaging product is easy to use, requiring minimal user training.

Cons

highlighted several features that could be improved for better usability, including limitations with the Broadcast feature, Archive access, grouping users for message distribution, and security settings for the mobile app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Angie

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
May 2019

Happy with Tiger Connect.

Pros

The ease of use and reliability of TigerConnect make it a dependable communication tool.

Cons

Occasional issues with message delivery to clinicians were reported, with some difficulty in obtaining timely support for resolution.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

W

William

Medical Practice, 51-100 employees

More than a year

5.0
May 2019

Tiger Text offers us secure communication with an ease of service

Pros

TigerConnect operates quickly and efficiently, facilitating seamless communication.

Cons

No negative feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Conrad

Hospital & Health Care, 11-50 employees

More than a year

5.0
May 2019

A good ethical company

Pros

Improved communication via TigerConnect enhances patient care services and alleviates the burden on our therapists and nurses.

Cons

I suggested that the Tiger Archive could be more user-friendly with improved search tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
May 2019

Best Messaging Platform

Pros

TigerConnect's mobile apps are highly functional and intuitive, contributing to ease of use.

Cons

The Windows version was noted to be less refined and more challenging to use compared to mobile versions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

M

Meghan

Medical Practice, 11-50 employees

More than a year

5.0
May 2019

Excellent clinical tool

Pros

TigerConnect has played a crucial role in establishing better communication practices among our healthcare staff.

Cons

Auto-correct functionality, particularly with medical terminology, was reported to be frustrating at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brent

Hospital & Health Care, 101-500 employees

More than a year

4.0
May 2019

very good platform easy to use

Pros

The ability to send HIPAA-compliant messages between providers and nurses is a significant benefit of TigerConnect.

Cons

I expressed a desire for the ability to resend failed messages instead of retyping them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

A

Amy

Mental Health Care, 51-100 employees

More than a year

5.0
May 2019

Fantastic!

Pros

We appreciate TigerConnect's secure and user-friendly platform, which enables seamless communication across our organization.

Cons

I felt that access and information in reports could be more detailed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tabetha

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
May 2019

TigerConnect

Pros

The simplicity and functionality of TigerConnect make it easy to showcase to others.

Cons

No specific dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Donna

Hospital & Health Care, 51-100 employees

Less than 6 months

4.0
May 2019

First Month with Tiger

Pros

TigerConnect's ease of use, speed, and organizational options enhance communication efficiency.

Cons

A request was made for the option to delete or remove group messages that are no longer needed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K

kavitha

Hospital & Health Care, 11-50 employees

Less than a year

5.0
May 2019

TigerConnect review

Pros

Group communication, prompt updates, and privacy features make TigerConnect indispensable, particularly in emergency situations.

Cons

Challenges were reported with linking all agencies and viewing large attachments or images on the app, leading to login issues and slow document viewing.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

K

Kim

Medical Practice, 101-500 employees

More than a year

5.0
May 2019

Efficient and dependable

Pros

TigerConnect's glitch-free performance and user-friendly interface require minimal training.

Cons

Adjusting the loudness of alerts was desired for better customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

D

Donna

Not Specified, 11-50 employees

More than a year

3.0
May 2019

Customer Feedback

Pros

Sending messages via TigerConnect is pretty easy and quick, though the product lacks standout features.

Cons

Integration with other facilities was described as difficult to maneuver, with tech support noted to be unfriendly or unhelpful.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

4

Functionality

7

B

Brian

Hospital & Health Care, 51-100 employees

Less than a year

5.0
May 2019

TigerConnect review

Pros

TigerConnect's ease of use and HIPAA compliance make it an ideal solution for facilitating communication among our staff.

Cons

Ease of searching for old communication streams was highlighted as a desired improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Ann

Telecommunications, 51-100 employees

More than a year

5.0
May 2019

Greatest Product Out There

Pros

TigerConnect's ease of use, minimal downtime, and exceptional customer support contribute to its effectiveness.

Cons

I had nothing negative to say about the product, describing it as superb.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deborah

Telecommunications, 11-50 employees

More than a year

5.0
April 2019

Great Secure Messaging Platform/HIPAA Complaint

Pros

TigerConnect provides an encrypted messaging solution that safeguards PHI, making it invaluable for medical answering services.

Cons

no negative feedback about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amber

Hospital & Health Care, 500+ employees

More than a year

5.0
October 2018

Great app

Pros

Using TigerConnect at work is effortless, and the read receipt feature adds accountability to message delivery and acknowledgment.

Cons

Thus far, I have not come across any aspects of the application that they find displeasing or problematic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10