Amanda
Mental Health Care, 1-10 employees
Less than a year
“Love our TigerConnect
Pros
We are highly satisfied with TigerConnect for our communication needs.
Cons
No discernible drawbacks have been identified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alba
Mental Health Care, 500+ employees
More than a year
“TigerConnect Work
Pros
One of the features we appreciate is the ability to create specific groups for targeted messaging.
Cons
I noted a desire to view job titles alongside names.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hallie
Hospital & Health Care, 1-10 employees
More than a year
“Does the job and not much else
Pros
The security measures of TigerConnect provide peace of mind, especially with distinct PIN requirements for accessing the app and the device.
Cons
Lack of specific person tagging in chats was mentioned as a limitation compared to other communication platforms like Google and Microsoft Teams.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Danielle
Hospital & Health Care, 500+ employees
More than a year
“Tiger
Pros
TigerConnect significantly streamlines communication across departments within our hospital, facilitating seamless interaction.
Cons
overall satisfaction, reporting no issues or problems with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“tiger connect review by neurology office
Pros
Even without a smartphone, I can effortlessly message any colleague in our practice, thanks to the intuitive interface and comprehensive contact directory.
Cons
Quick logouts were cited as inconvenient, particularly when needing to check messages frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“A must have tool for the healthcare
Pros
TigerConnect has become an indispensable tool for communication within the medical field, offering both ease of use and compliance with HIPAA regulations.
Cons
I had no complaints, finding the software easy, convenient, and effective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Secured Messaging
Pros
As a new user, I've found TigerConnect's secured text messaging platform to be highly functional, whether accessed via desktop or mobile app.
Cons
Generally, I found TigerConnect useful, especially during the COVID-19 pandemic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rene
Not Specified, 101-500 employees
More than a year
“It is cumbersome
Pros
While the security features stand out positively, other aspects of TigerConnect may not meet our expectations.
Cons
I found the software cumbersome and expressed difficulty with notifications.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Tuesday
Hospital & Health Care, 11-50 employees
More than a year
“Great HIPPA compliant Chat Program
Pros
TigerConnect has greatly improved communication in our home care office, allowing seamless coordination among clinical staff and integration with our electronic medical record system.
Cons
Occasional minor issues were mentioned, but they were promptly resolved by the IT team.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“TigerText/Tiger Connect - would recommend
Pros
The ability to communicate effortlessly with individuals or groups via text messaging is a significant advantage of TigerConnect.
Cons
Glitches and updates causing delays were reported, along with difficulties in finding specific groups.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Matthew
Not Specified, 11-50 employees
Less than a year
“HIPAA Compliant and easy
Pros
Transitioning from another platform was smooth and efficient, and TigerConnect's mobile app is particularly user-friendly.
Cons
I had no complaints, finding the software efficient for their needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Streamlined Secure Messaging Software
Pros
With its secure messaging capabilities and ease of use, TigerConnect enhances communication in the hospital environment.
Cons
Difficulty in removal from system lists and occasional notification issues were highlighted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casey
Hospital & Health Care, 500+ employees
Less than 6 months
“Excellent product!
Pros
TigerConnect's user-friendly interface and adherence to HIPAA compliance have enhanced communication efficiency and patient care.
Cons
I regret for not adopting the software sooner, with no negative feedback otherwise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Hospital & Health Care, 51-100 employees
More than a year
“Brilliant Platform
Pros
We appreciate the simplicity and functionality of TigerConnect, including its capability to store photos within the app.
Cons
I couldn't think of any dislikes about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nam
Hospital & Health Care, 500+ employees
More than a year
“Effective way to consult with other health care providers
Pros
Setting up TigerConnect on my phone was a breeze, reflecting its user-friendly design.
Cons
Reinstalling the software during phone changes was described as somewhat bothersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Everyone Needs This!
Pros
TigerConnect has become an essential tool for immediate communication and prioritization among healthcare providers, particularly with its "stat" feature.
Cons
I had no cons to mention but noted limitations in downloading the app on company-issued phones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Hospital & Health Care, 51-100 employees
More than a year
“Best communication investment we've made
Pros
The comprehensive features of TigerConnect, including group messaging and HIPAA compliance, have transformed communication in our home care agency.
Cons
Difficulty in finding drawbacks was mentioned, indicating overall satisfaction with TigerConnect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SHELLY
Medical Practice, 51-100 employees
More than a year
“Positive review
Pros
TigerConnect's easy learning curve and HIPAA compliance make it an ideal communication solution for our staff.
Cons
Users noted limitations in hearing alerts on desktop computers and messaging functionality with patients.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Tehmina
Hospital & Health Care, 11-50 employees
More than a year
“Improves communication among healthcare providers
Pros
User-friendly, cost-effective, and compliant with HIPAA regulations, TigerConnect has been a valuable addition to our workflow.
Cons
Messaging retention period and ease of use with patients were identified as areas for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cecilia
Medical Practice, 51-100 employees
More than a year
“Elevating Patient Care
Pros
The efficiency and reliability of TigerConnect bridge gaps in patient care, particularly when physicians are not physically present.
Cons
appreciated the simplicity and effectiveness of the software, with no reported downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Emma
Medical Practice, 11-50 employees
More than a year
“Extremely satified with Tiger Connect software and customer service
Pros
TigerConnect plays a vital role in facilitating communication among our doctors and staff across multiple locations, thanks to its user-friendly interface.
Cons
Another user had no cons to mention, expressing satisfaction with all features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Hospital & Health Care, 51-100 employees
Less than 6 months
“TigerConnect Review
Pros
Installation and setup of TigerConnect on various devices have been extremely easy and hassle-free.
Cons
Multiple logouts from the mobile app were reported as an inconvenience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Patricia
Hospital & Health Care, 11-50 employees
Less than a year
“Tiger Connect
Pros
TigerConnect enables effective and HIPAA-compliant communication with staff members.
Cons
Connectivity issues requiring restarts were mentioned as occasional problems.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
sarah
Hospital & Health Care, 51-100 employees
Less than 6 months
“Good product for simple use
Pros
Implementation of TigerConnect required minimal training for our staff, indicating its ease of use.
Cons
Lack of availability indicators and clunkiness in integrating with other facilities were noted as areas for enhancement.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Norma
Hospital & Health Care, 11-50 employees
Less than 6 months
“Review
Pros
The intuitive nature of TigerConnect requires minimal training for new users, and as an administrator, I find the setup process straightforward.
Cons
Inability to print from the application was cited as a feature that would be beneficial to add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scotty
Hospital & Health Care, 11-50 employees
More than a year
“great communication tool
Pros
TigerConnect serves as an excellent communication tool between our office and external facilities while ensuring HIPAA compliance.
Cons
I Suggested a desire for price breaks to add more staff from outside facilities, enhancing efficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Not Specified, 11-50 employees
Less than 6 months
“We are FANS!
Pros
Consolidating work-related communication in one app has enhanced efficiency and privacy, particularly for employees working remotely.
Cons
Inability to copy/paste or print information from messages was mentioned as a limitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Hospital & Health Care, 500+ employees
Less than 6 months
“What the heck is Clinical Collaboration Platform? I thought I was reviewing TigerConnect.
Pros
TigerConnect's secured text messaging product is easy to use, requiring minimal user training.
Cons
highlighted several features that could be improved for better usability, including limitations with the Broadcast feature, Archive access, grouping users for message distribution, and security settings for the mobile app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Angie
Hospital & Health Care, 101-500 employees
Less than 6 months
“Happy with Tiger Connect.
Pros
The ease of use and reliability of TigerConnect make it a dependable communication tool.
Cons
Occasional issues with message delivery to clinicians were reported, with some difficulty in obtaining timely support for resolution.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
William
Medical Practice, 51-100 employees
More than a year
“Tiger Text offers us secure communication with an ease of service
Pros
TigerConnect operates quickly and efficiently, facilitating seamless communication.
Cons
No negative feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Conrad
Hospital & Health Care, 11-50 employees
More than a year
“A good ethical company
Pros
Improved communication via TigerConnect enhances patient care services and alleviates the burden on our therapists and nurses.
Cons
I suggested that the Tiger Archive could be more user-friendly with improved search tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Best Messaging Platform
Pros
TigerConnect's mobile apps are highly functional and intuitive, contributing to ease of use.
Cons
The Windows version was noted to be less refined and more challenging to use compared to mobile versions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Meghan
Medical Practice, 11-50 employees
More than a year
“Excellent clinical tool
Pros
TigerConnect has played a crucial role in establishing better communication practices among our healthcare staff.
Cons
Auto-correct functionality, particularly with medical terminology, was reported to be frustrating at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brent
Hospital & Health Care, 101-500 employees
More than a year
“very good platform easy to use
Pros
The ability to send HIPAA-compliant messages between providers and nurses is a significant benefit of TigerConnect.
Cons
I expressed a desire for the ability to resend failed messages instead of retyping them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Amy
Mental Health Care, 51-100 employees
More than a year
“Fantastic!
Pros
We appreciate TigerConnect's secure and user-friendly platform, which enables seamless communication across our organization.
Cons
I felt that access and information in reports could be more detailed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabetha
Hospital & Health Care, 11-50 employees
Less than 6 months
“TigerConnect
Pros
The simplicity and functionality of TigerConnect make it easy to showcase to others.
Cons
No specific dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donna
Hospital & Health Care, 51-100 employees
Less than 6 months
“First Month with Tiger
Pros
TigerConnect's ease of use, speed, and organizational options enhance communication efficiency.
Cons
A request was made for the option to delete or remove group messages that are no longer needed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
kavitha
Hospital & Health Care, 11-50 employees
Less than a year
“TigerConnect review
Pros
Group communication, prompt updates, and privacy features make TigerConnect indispensable, particularly in emergency situations.
Cons
Challenges were reported with linking all agencies and viewing large attachments or images on the app, leading to login issues and slow document viewing.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Kim
Medical Practice, 101-500 employees
More than a year
“Efficient and dependable
Pros
TigerConnect's glitch-free performance and user-friendly interface require minimal training.
Cons
Adjusting the loudness of alerts was desired for better customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Donna
Not Specified, 11-50 employees
More than a year
“Customer Feedback
Pros
Sending messages via TigerConnect is pretty easy and quick, though the product lacks standout features.
Cons
Integration with other facilities was described as difficult to maneuver, with tech support noted to be unfriendly or unhelpful.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
4
Functionality
7
Brian
Hospital & Health Care, 51-100 employees
Less than a year
“TigerConnect review
Pros
TigerConnect's ease of use and HIPAA compliance make it an ideal solution for facilitating communication among our staff.
Cons
Ease of searching for old communication streams was highlighted as a desired improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ann
Telecommunications, 51-100 employees
More than a year
“Greatest Product Out There
Pros
TigerConnect's ease of use, minimal downtime, and exceptional customer support contribute to its effectiveness.
Cons
I had nothing negative to say about the product, describing it as superb.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah
Telecommunications, 11-50 employees
More than a year
“Great Secure Messaging Platform/HIPAA Complaint
Pros
TigerConnect provides an encrypted messaging solution that safeguards PHI, making it invaluable for medical answering services.
Cons
no negative feedback about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Hospital & Health Care, 500+ employees
More than a year
“Great app
Pros
Using TigerConnect at work is effortless, and the read receipt feature adds accountability to message delivery and acknowledgment.
Cons
Thus far, I have not come across any aspects of the application that they find displeasing or problematic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10