TigerConnect: Pricing, Free Demo & Features

Name: TigerConnect
Rating: 4.7 (44 reviews)

Last Updated Sep 18, 2026

Key Takeaways

Generated from the text of customer reviews

TigerConnect is a healthcare collaboration platform that streamlines critical clinical operations, like coordinating patient care across multiple facilities and departments through its extensive suite of physician scheduling and communication features. While some advanced functionalities may not be available, it helps hospitals streamline patient care cycle through secure messaging. Recently, TigerConnect introduced a new Scheduling Intelligence feature.

Our Verdict

TigerConnect is a worthwhile investment for mid-sized and large hospitals seeking a centralized platform for communication across pre- and post-hospital workflows, including ambulance dispatch and operating room coordination. While some users find its pricing relatively high, its integrated approach to care coordination can justify the cost. We recommend it for healthcare organizations with complex communication and coordination needs.

Overall Rating

Based on 44 users reviews

4.7

All Reviews

Rating Distribution

Positive

95%

Neutral

Negative

Starting Price

Custom

Product Snapshot

TigerConnect Physician Scheduling Appointment Management

TigerConnect Physician Scheduling Tally Reports

TigerConnect Physician Scheduling Requests Time Off

TigerConnect Specifications

Appointment Management/Scheduling
e-Prescriptions
Patient Portal
Mobile App
Lab Integration
Telemedicine
Billing and Invoicing
Claims Management
Customizable Forms
Patient Demographics

View All Specifications

What Is TigerConnect?

TigerConnect is a cloud-based healthcare collaboration software that gives clinical facilities a single platform for communication, patient transfers, and physician scheduling. It streamlines care activation and connects clinical signals, alerts, workflows, and EHRs. This helps care teams' route relevant information to the right role, at the right time. It leverages AI-based systems that connect with existing clinical applications to extract and interpret signals. This gives medical teams actionable insights to work on.

What Is TigerConnect Best For?

The platform is best known for its ‘Clinical Collaboration Platform’, which helps hospitals connect care teams and coordinate patient care across multiple departments and facilities. It replaces fragmented legacy workarounds like pagers, phone calls, and texts through secure, role-based messaging, real-time alerts, and patient context. Through EHR integrations, built-in inboxes, dynamic care teams, and automated message escalation, it accelerates care coordination and improves response times.

How Much Does TigerConnect Cost?

TigerConnect pricing typically falls between $10-$30/user/month. This is based on industry benchmarks for cloud-based healthcare and clinical collaboration platforms. The vendor uses a fixed-price, fixed-quantity subscription model where pricing varies with subscription, licenses, modules, and contract scope.

In addition to the base subscription cost, healthcare professionals should keep the following potential expenses in mind:

Onboarding And Implementation: $2000-$10,000 – Caused by costs involved in configuring clinical communication workflows, user provisioning, administrator training, and multi-department deployment
EHR And Systems Integrations: $3000-$20,000 – Connecting the software with EHRs, patient transfer workflows, clinical systems, and other hospital infrastructure
Advanced Clinical Alerts: $5000-$25,000/year – Features like advanced alert routing, escalation workflows, alarm management, and automated clinical notifications
Analytics, Compliance, And Enterprise Support: $3000-$15,000/year – Functionalities like enhanced reporting, audit capabilities, compliance-related configuration, dedicated support, and enterprise-level service requirements

Users generally view TigerConnect as a higher-priced healthcare communication platform, with a cost that is more acceptable for hospitals that require secure messaging and integrated care coordination.

Request a custom TigerConnect cost today!

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

TigerConnect Integrations

The software integrates with multiple third-party platforms, including:

Kauneonga
Answering Service Care
Nexa
DeVero
Roundtrip

How Does TigerConnect Work?

After successful completion of the onboarding process, here’s how you can get started with TigerConnect:

Log in to the TigerConnect workspace using the user credentials that were provided to you to get access to the dashboard
Navigate across the dashboard to review conversations, communication tools, care collaboration activities, and alerts
Set up user accounts, roles, and permissions to determine who gets access to which features and communication channels
Access the relevant portals and communication tools for the management of messaging and care coordination workflows
Activate clinical alerts and notifications to allow the designated staff to receive time-critical updates and respond through appropriate communication platforms
Manage patient transfers and care collaboration activities through the relevant workspace to coordinate information between various departments and care teams
Watch the TigerConnect Demo to better understand how the platform’s communication and care collaboration workflows work in real-life practice.

Watch a free TigerConnect demo to learn more about its features.

Who Is TigerConnect For?

The platform is designed for healthcare organizations and professionals involved in clinical communication, care coordination, and operational workflows, including:

Physicians
Nurses
CIOs
ED directors
IT
Support staff
Ambulatory surgery centers

TigerConnect Use Cases

Based on our analysis of TigerConnect features, capabilities, and marketing positioning, we have identified some of its real-world applications for healthcare providers:

Coordinating Patient Transfers And Discharges Across Hospital Teams

Hospitals often have many patients to cater for. This makes it difficult for emergency departments, nursing teams, case managers, and transport staff to keep patient transfers moving when bed availability and discharge status are tracked through calls or messages. With TigerConnect Transfer, clinical teams get a live dashboard that centralizes transfer status, bed availability, and transport information in one view. Requests can be tracked and placed digitally, with the relevant ambulance partners notified. This gives structure to the transfer process through shared workflows.

Routing Urgent Clinical Alerts To The Relevant Caregivers

When nursing units receive large numbers of alerts from patient monitors, call systems, and other clinical platforms, they find it hard to distinguish actionable events from low-priority alarms. TigerConnect Alarm Management provides context-rich notifications to the appropriate teams through its configurable workflows. These alerts typically include relevant patient information and confirmation of their delivery and acknowledgment. This gives hospitals a system that directs critical alerts to responsible staff instead of indiscriminate alarms.

Finding The Right Call-On Physician For Time-Sensitive Decisions

Without effective and efficient communication and coordination, a care team that requests a physician will lose time when they do not know which clinician is on duty for escalation or consulting – they would have to search through separate contact lists. TechConnect's Role-Based Communication and Physician Scheduling tackle this by allowing staff to filter out the appropriate on-call provider. This can be done through call or messages that include patient context from the EHR, giving the recipient the relevant patient information that they need. This identifies the correct clinical role that care teams need for patient-related communication.

Communicating With Patients Before And After Their Visits

Contacting patients through calls about appointments, follow-ups, or care-plan questions can become a burden for hospital and outpatient teams who spend significant time on the process. Through TigerConnect Patient Engagement, healthcare organizations can securely communicate with patients through text, voice, and video without patients having to install an app or manage a separate login. When patient needs coordinated care, this same functionality can apply to the patient’s family members or other providers.

Coordinating Care When Clinical Systems Generate Disconnected Signals

Using separate EHRs, nurse call systems, patient monitors, and operational platforms can cause healthcare facilities issues with turning that information into timely interventions. These systems can be connected through TigerConnect Care Conduit, which uses event-driven workflows to unify any fragmented clinical and operational signals into coordinated actions. An example of this would be a piece of information on an EHR being routed to the relevant workflow or care team. This is typically useful to healthcare organizations that want to minimize the use of multiple systems by staff by reducing manual handoffs.

Is TigerConnect Right For You?

For hospitals, ambulatory surgery centers, and clinical teams, TigerConnect is a good fit since it provides a centralized communication platform that streamlines care coordination. With its role-based messaging, clinical alerts, physician scheduling, and EHR-integrated collaboration, teams can coordinate time-sensitive information across departments and facilities.

Does your organization want to replace fragmented communication methods like phone calls and texts? Then TechConnect's patient transfers, automated alert routing, on-call physician identification, and patient engagement can reinforce all stages of the patient care process.

If you run a small practice, then it may not be as suitable, but hospitals that require advanced security will find the platform useful due to its HIPAA compliant messaging and HITRUST CSF Certification

Still unsure about TigerConnect? Reach out to our customer support team at (661) 384-7070 so that they can help you make the right choice.

TigerConnect Features

TigerConnect Pre-Hospital

This functionality lets EMS teams exchange comprehensive patient information from any device using configurable buttons. This helps ED staff prepare before the arrival of an ambulance. It offers HIPAA-compliant communication that incorporates trauma photos, stroke assessment videos, real-time EKGs, and live consultations through telehealth. This allows clinicians to assess patients remotely. Through GPS-tracked ambulance ETAs, teams can get visibility into incoming patients. Meanwhile, adjustable protocols for STEMIs, strokes, or any other emergencies ensure that ED teams receive the right information on time.

See How It Works

TigerConnect Operator Console

TigerConnect Operator Console combines call transfers, provider messaging, call scheduling, and code-team activation – all on a single interface. With its smart search, real-time provider, patient, team, and scheduling information can be pulled through EHR integrations. This helps operators quickly locate the right contact. AI Operator Assist uses call context to provide actionable insights for the next steps. Simultaneously, intelligent routing automatically redirects calls, messages, and alerts to the appropriate teams.

See How It Works

Smart Room Suite

This suite connects in-room technologies like Interactive TV and bedside tablets with hospital systems to enhance patient care and engagement by giving them access to entertainment. Through EHR-integrated digital whiteboards, current care-team information, schedules, medications, and clinical trends can be displayed, minimizing manual updates for nurses. Digital door signs display isolation requirements, fall risks, safety concerns, and active requests to staff outside the room. Also, nurse call systems utilize location awareness and unified notifications to streamline nursing responses.

See How It Works

Operating Room Workflows

TigerConnect uses role-based collaboration and EHR notifications to help automate perioperative transitions. This helps teams coordinate patient movement, first-case starts, and room turnover with minimal delays. To deal with intra-op requests, functions like auto-forwarding, auto-replies, and message escalation allow staff to reach surgeons without having to track them. Through automated pre- and post-surgery reminders, patients can remain aligned with appointments and care plans. At the same time, secure family messaging, templated instructions, and video follow-ups streamline communication beyond the operating room.

See How It Works

Pros And Cons of TigerConnect

A quick look at TigerConnect's strengths and weaknesses to
help you decide if it's the right fit

Pros

Streamlines communication across hospital departments through messaging
Simplifies communication and stores photos within the app for effective collaboration
Offers a user-friendly interface that enhances patient care with its ease of use

Cons

Hearing alerts might have some limitations
Some advanced features may not be available

TigerConnect Reviews

Insights from real users on TigerConnect’s features,
performance, and overall experience.

Total 44 reviews

4.7

All reviews are from verified customers

Rating Distribution

Stars

75%

Stars

20%

Stars

Share your experience

Amanda

Mental Health Care, 1-10 employees

Less than a year

5.0

December 2023

“Love our TigerConnect”

Pros

We are highly satisfied with TigerConnect for our communication needs.

Cons

No discernible drawbacks have been identified.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Alba

Mental Health Care, 500+ employees

More than a year

4.0

March 2022

“TigerConnect Work”

Pros

One of the features we appreciate is the ability to create specific groups for targeted messaging.

Cons

I noted a desire to view job titles alongside names.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Hallie

Hospital & Health Care, 1-10 employees

More than a year

4.0

November 2021

“Does the job and not much else”

Pros

The security measures of TigerConnect provide peace of mind, especially with distinct PIN requirements for accessing the app and the device.

Cons

Lack of specific person tagging in chats was mentioned as a limitation compared to other communication platforms like Google and Microsoft Teams.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 44 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does TigerConnect offer an API?

Yes, TigerConnect does offer an API.

Does TigerConnect have a mobile app?

Yes, TigerConnect has an Android and iOS app.

What language does TigerConnect support?

TigerConnect software supports multiple languages, such as English and Spanish.

What types of pricing plans does TigerConnect offer?

TigerConnect price is estimated at $10–$30/user/month, based on industry benchmarks for cloud-based healthcare collaboration platforms. Actual costs vary based on the selected subscription, number of licenses, modules, and contract scope, as the vendor uses a fixed-price, fixed-quantity subscription model. Request a tailored TigerConnect pricing quote today!

What other apps does TigerConnect integrate with?

TigerConnect integrates with Kauneonga, Answering Service Care, Nexa, DeVero, and Roundtrip.

Who are the typical users of TigerConnect?

The software is designed for healthcare organizations and professionals involved in clinical communication and care coordination, including physicians, nurses, CIOs, ED directors, IT teams, support staff, and ambulatory surgery centers.

What level of support does TigerConnect offer?

The platform offers support through call and messaging.