Total 15 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

7%

4

Stars

40%

3

Stars

40%

2

Stars

7%

1

Stars

7%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D

Doreen

Esther Medical Center, 2-9 employees

3.0
April 2021

A bit slow

Pros

The software comes equipped with all the tools you would need to get things done in a medical practice.

Cons

It lags a lot when we need to get things done.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

E

Edd

Pratchett Family Care, 2-9 employees

4.0
April 2021

Takes time to learn

Pros

I have enjoyed using this software and their customer service is amazing. They do not mind staying on the phone with us until our issue is resolved

Cons

The training was long because we could not get the hang of it. It is too much at once.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

Z

Zara

Kindness Mental Health, 2-9 employees

4.0
April 2021

Gets the job done

Pros

We are able to go through all the patient records and notes from other previous visits and upload reports online for the patients to access.

Cons

They need to work on the prescription portal and make it usable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J

Jon

The Shops Optometry, 2-9 employees

3.0
April 2021

The marketing component lacks functionality

Pros

It is easy to use and is cloud-based so you can access it from any computer. The conversion to electronic records was smooth.

Cons

The marketing analytics component needs more development and we were not able to get any use out of it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

L

Lexie

Noble Vision Center, 10-49 employees

5.0
April 2021

Its been good so far

Pros

I love the customization options. We can allow our medical staff access to the charts so they can add notes and sign-off on treatments. Patients examination is now so easy.

Cons

There is a problem with the note taking feature and they do not appear in chronological order.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

S

Saleem

Private Practice, 100-499 employees

3.0
March 2021

No client support

Pros

We were not able to cope with this software in any way. We had a lot of issues with the software but we were just able to customize some things.

Cons

The customer support was very poor. They were not able to solve any of our problems and they responded very rare to our queries

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

7

J

Jack

Eye care of excellence, 1 employees

4.0
March 2021

EHR review

Pros

The product has made it straight forward for me to get it fundamental charting, planning and reports.

Cons

Updates and reports take a parcel of time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

J

Jack

Pacific Eye Care, 1 employees

4.0
March 2021

User friendly

Pros

Basic charting schedules and reports are very easy for me to understand since I have started using this app. This is just amazing

Cons

It takes lots of time for reports to load and updates also consume a lot of time.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

J

Jon

Medical Practice, 2-9 employees

3.0
March 2021

So far so good

Pros

Easy to use, scheduling is easy to use. Being cloud based, It i easy to use it from anywhere.

Cons

The practice management is under developed hence there is no way to run a report of your customer email addresses

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

A

Anita

Geriatric Care, 51-100 employees

1.0
September 2020

our patients get confused

Pros

Since we deal with older patients they do not understand how the system works.

Cons

It is hard to use.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

4

Functionality

4

L

Lexie

Noble Vision Center, 11-50 employees

4.0
September 2020

So far so good

Pros

There is no struggle or difficulty with the data. Everything can be customized which makes it perfect for us.

Cons

We do have issues with automatic coding and since we have to delete them and so it all manually, it costs us a lot of extra time which can be utilized doing something productive.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

J

Jon

Optometry at the Shops, N/A employees

3.0
August 2020

Its okay

Pros

Uprise EHR is easy to use and cloud-based which helps me with my work a lot. Great for basic functionality

Cons

Some of the areas of this software are underdeveloped. It is also very expensive compared to the features it has.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

J

Jon

Medical Practice, 1-10 employees

3.0
June 2020

Made things both easy and hard!

Pros

It helped me shift from paperwork to digital files.

Cons

The practice management portion is underdeveloped so far.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

L

Lexie

Optometrist, 11-50 employees

4.0
May 2020

It has been all rigth.

Pros

I like that you can customize everything to your specifications.

Cons

The coding has issues and malfunctions at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

L

Larimer

Private Practice, 51-100 employees

2.0
July 2019

No customer support

Pros

we have had so many issues.

Cons

they never respond to our issues.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

4

Functionality

5