softwareUprise EHR Software Reviews
15 Reviews
Overall Rating
3.3
15 Reviews
Rating Distribution
5
(1)
4
(6)
3
(6)
2
(1)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.3
15 Reviews
Rating Distribution
5
(1)
4
(6)
3
(6)
2
(1)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Specialty
Provider Size
Time Used
A bit slow
A bit slow
Pros
The software comes equipped with all the tools you would need to get things done in a medical practice.
Cons
It lags a lot when we need to get things done.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Doreen
Esther Medical Center, 2-9 employees
Apr 23, 2021
Takes time to learn
Takes time to learn
Pros
I have enjoyed using this software and their customer service is amazing. They do not mind staying on the phone with us until our issue is resolved
Cons
The training was long because we could not get the hang of it. It is too much at once.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Edd
Pratchett Family Care, 2-9 employees
Apr 16, 2021
Gets the job done
Gets the job done
Pros
We are able to go through all the patient records and notes from other previous visits and upload reports online for the patients to access.
Cons
They need to work on the prescription portal and make it usable.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Zara
Kindness Mental Health, 2-9 employees
Apr 13, 2021
The marketing component lacks functionality
The marketing component lacks functionality
Pros
It is easy to use and is cloud-based so you can access it from any computer. The conversion to electronic records was smooth.
Cons
The marketing analytics component needs more development and we were not able to get any use out of it.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jon
The Shops Optometry, 2-9 employees
Apr 09, 2021
Its been good so far
Its been good so far
Pros
I love the customization options. We can allow our medical staff access to the charts so they can add notes and sign-off on treatments. Patients examination is now so easy.
Cons
There is a problem with the note taking feature and they do not appear in chronological order.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Lexie
Noble Vision Center, 10-49 employees
Apr 07, 2021
No client support
No client support
Pros
We were not able to cope with this software in any way. We had a lot of issues with the software but we were just able to customize some things.
Cons
The customer support was very poor. They were not able to solve any of our problems and they responded very rare to our queries
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Saleem
Private Practice, 100-499 employees
Mar 30, 2021
EHR review
EHR review
Pros
The product has made it straight forward for me to get it fundamental charting, planning and reports.
Cons
Updates and reports take a parcel of time.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Jack
Eye care of excellence, 1 employees
Mar 10, 2021
User friendly
User friendly
Pros
Basic charting schedules and reports are very easy for me to understand since I have started using this app. This is just amazing
Cons
It takes lots of time for reports to load and updates also consume a lot of time.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Jack
Pacific Eye Care, 1 employees
Mar 04, 2021
So far so good
So far so good
Pros
Easy to use, scheduling is easy to use. Being cloud based, It i easy to use it from anywhere.
Cons
The practice management is under developed hence there is no way to run a report of your customer email addresses
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Jon
Medical Practice, 2-9 employees
Mar 01, 2021
our patients get confused
our patients get confused
Pros
Since we deal with older patients they do not understand how the system works.
Cons
It is hard to use.
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4
Anita
Geriatric Care, 51-200 employees employees
Sep 17, 2020
So far so good
So far so good
Pros
There is no struggle or difficulty with the data. Everything can be customized which makes it perfect for us.
Cons
We do have issues with automatic coding and since we have to delete them and so it all manually, it costs us a lot of extra time which can be utilized doing something productive.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Lexie
Noble Vision Center, 11-50 employees employees
Sep 03, 2020
Its okay
Its okay
Pros
Uprise EHR is easy to use and cloud-based which helps me with my work a lot. Great for basic functionality
Cons
Some of the areas of this software are underdeveloped. It is also very expensive compared to the features it has.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8
Jon
Optometry at the Shops, - employees
Aug 31, 2020
Made things both easy and hard!
Made things both easy and hard!
Pros
It helped me shift from paperwork to digital files.
Cons
The practice management portion is underdeveloped so far.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Jon
Medical Practice, 1 employee employees
Jun 10, 2020
It has been all rigth.
It has been all rigth.
Pros
I like that you can customize everything to your specifications.
Cons
The coding has issues and malfunctions at times.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Lexie
Optometrist, 11-50 employees employees
May 15, 2020
No customer support
No customer support
Pros
we have had so many issues.
Cons
they never respond to our issues.
Ease of use
6
Value for money
5
Customer Support
4
Functionality
5
Larimer
Private Practice, 51-200 employees employees
Jul 30, 2019
Filters
A bit slow
A bit slow
Pros
The software comes equipped with all the tools you would need to get things done in a medical practice.
Cons
It lags a lot when we need to get things done.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Doreen
Esther Medical Center, 2-9 employees
Apr 23, 2021
Takes time to learn
Takes time to learn
Pros
I have enjoyed using this software and their customer service is amazing. They do not mind staying on the phone with us until our issue is resolved
Cons
The training was long because we could not get the hang of it. It is too much at once.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Edd
Pratchett Family Care, 2-9 employees
Apr 16, 2021
Gets the job done
Gets the job done
Pros
We are able to go through all the patient records and notes from other previous visits and upload reports online for the patients to access.
Cons
They need to work on the prescription portal and make it usable.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Zara
Kindness Mental Health, 2-9 employees
Apr 13, 2021
The marketing component lacks functionality
The marketing component lacks functionality
Pros
It is easy to use and is cloud-based so you can access it from any computer. The conversion to electronic records was smooth.
Cons
The marketing analytics component needs more development and we were not able to get any use out of it.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jon
The Shops Optometry, 2-9 employees
Apr 09, 2021
Its been good so far
Its been good so far
Pros
I love the customization options. We can allow our medical staff access to the charts so they can add notes and sign-off on treatments. Patients examination is now so easy.
Cons
There is a problem with the note taking feature and they do not appear in chronological order.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Lexie
Noble Vision Center, 10-49 employees
Apr 07, 2021
No client support
No client support
Pros
We were not able to cope with this software in any way. We had a lot of issues with the software but we were just able to customize some things.
Cons
The customer support was very poor. They were not able to solve any of our problems and they responded very rare to our queries
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Saleem
Private Practice, 100-499 employees
Mar 30, 2021
EHR review
EHR review
Pros
The product has made it straight forward for me to get it fundamental charting, planning and reports.
Cons
Updates and reports take a parcel of time.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Jack
Eye care of excellence, 1 employees
Mar 10, 2021
User friendly
User friendly
Pros
Basic charting schedules and reports are very easy for me to understand since I have started using this app. This is just amazing
Cons
It takes lots of time for reports to load and updates also consume a lot of time.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Jack
Pacific Eye Care, 1 employees
Mar 04, 2021
So far so good
So far so good
Pros
Easy to use, scheduling is easy to use. Being cloud based, It i easy to use it from anywhere.
Cons
The practice management is under developed hence there is no way to run a report of your customer email addresses
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Jon
Medical Practice, 2-9 employees
Mar 01, 2021
our patients get confused
our patients get confused
Pros
Since we deal with older patients they do not understand how the system works.
Cons
It is hard to use.
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4
Anita
Geriatric Care, 51-200 employees employees
Sep 17, 2020
So far so good
So far so good
Pros
There is no struggle or difficulty with the data. Everything can be customized which makes it perfect for us.
Cons
We do have issues with automatic coding and since we have to delete them and so it all manually, it costs us a lot of extra time which can be utilized doing something productive.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Lexie
Noble Vision Center, 11-50 employees employees
Sep 03, 2020
Its okay
Its okay
Pros
Uprise EHR is easy to use and cloud-based which helps me with my work a lot. Great for basic functionality
Cons
Some of the areas of this software are underdeveloped. It is also very expensive compared to the features it has.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8
Jon
Optometry at the Shops, - employees
Aug 31, 2020
Made things both easy and hard!
Made things both easy and hard!
Pros
It helped me shift from paperwork to digital files.
Cons
The practice management portion is underdeveloped so far.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Jon
Medical Practice, 1 employee employees
Jun 10, 2020
It has been all rigth.
It has been all rigth.
Pros
I like that you can customize everything to your specifications.
Cons
The coding has issues and malfunctions at times.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Lexie
Optometrist, 11-50 employees employees
May 15, 2020
No customer support
No customer support
Pros
we have had so many issues.
Cons
they never respond to our issues.
Ease of use
6
Value for money
5
Customer Support
4
Functionality
5
Larimer
Private Practice, 51-200 employees employees
Jul 30, 2019