
UrgentCare-Cloud Reviews
Total 2 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars50%
3
Stars50%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Mary
Medical Practice, 11-50 employees
More than a year
“UrgentCare-Cloud is easy to use
Pros
For over a year now I have been using this software. And I am impressed with its robust functionality tailored specifically for urgent care centers. The user interface is intuitive and easy to navigate and it is something that benefitted us greatly. Moreover, the software integrates seamlessly with other systems, reducing the need for manual data entry. The real-time patient tracking and automated alerts are particularly useful for managing high patient volumes.
Cons
Despite its many pros, UrgentCare-Cloud has some major cons. For example, the initial setup was somewhat complex which requires extreme configuration to align with our specific needs. Additionally, customer support is not the best mainly during working hours which can be frustrating mainly when immediate assistance is needed.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
8
Ashley
Hospital & Health Care, 1-10 employees
Less than a year
“One of the best EMR software out there
Pros
UrgentCare-Cloud has proven to be the best for our urgent care facility, particularly in streamlining patient management and documentation. The softwares comprehensive reporting features provide valuable insights into patient care and operational efficiency. Its cloud-based nature ensures that all data is easily accessible from multiple locations which is critical for our busy practice. The mobile compatibility is another major plus, allowing staff to access information on the go.
Cons
One area where UrgentCare-Cloud falls short is its customization options. While it offers a wide range of features, the ability to tailor the software to fit unique practice requirements is somewhat limited. Additionally, the cost can add up, especially for smaller practices, making it less cost-effective for those with tighter budgets. There have also been occasional issues with data syncing, which can be inconvenient.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9