Total 2 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

50%

3

Stars

50%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

M

Mary

Medical Practice, 11-50 employees

More than a year

3.0
June 2024

UrgentCare-Cloud is easy to use

Pros

For over a year now I have been using this software. And I am impressed with its robust functionality tailored specifically for urgent care centers. The user interface is intuitive and easy to navigate and it is something that benefitted us greatly. Moreover, the software integrates seamlessly with other systems, reducing the need for manual data entry. The real-time patient tracking and automated alerts are particularly useful for managing high patient volumes.

Cons

Despite its many pros, UrgentCare-Cloud has some major cons. For example, the initial setup was somewhat complex which requires extreme configuration to align with our specific needs. Additionally, customer support is not the best mainly during working hours which can be frustrating mainly when immediate assistance is needed.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

8

A

Ashley

Hospital & Health Care, 1-10 employees

Less than a year

4.0
April 2023

One of the best EMR software out there

Pros

UrgentCare-Cloud has proven to be the best for our urgent care facility, particularly in streamlining patient management and documentation. The softwares comprehensive reporting features provide valuable insights into patient care and operational efficiency. Its cloud-based nature ensures that all data is easily accessible from multiple locations which is critical for our busy practice. The mobile compatibility is another major plus, allowing staff to access information on the go.

Cons

One area where UrgentCare-Cloud falls short is its customization options. While it offers a wide range of features, the ability to tailor the software to fit unique practice requirements is somewhat limited. Additionally, the cost can add up, especially for smaller practices, making it less cost-effective for those with tighter budgets. There have also been occasional issues with data syncing, which can be inconvenient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9