Ina
JP Healthcare Center, 1-10 employees
“Excellent choice for Urology departments
Pros
This software has advanced patient care which I believe is developed with innovation and keeping in mind the current worlds needs which is great.
Cons
In my experience, technical support has been inefficient. It often takes longer than expected to get the help I need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tina
UNC Healthcare, 11-50 employees
“Full of valuable features
Pros
The e-prescription feature in UroChart EHR is awesome. It lets me send patient orders directly and digitally which really helps reduce transcription and pharmacy errors.
Cons
The only thing that troubled us is the automated coding system as it confused my staff. Nothing else has been problematic.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Mariana
Uro Medics, 1-10 employees
“UroChart is a game-changer!
Pros
I honestly can't imagine practicing without it. The e-prescription feature is definitely one of my favorites because it helps prevent fraud and abuse of controlled substances.
Cons
It has truly been a lifesaver for us. No complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Thomas
Urology Medical Practice, 11-50 employees
“Everything you need is available in one package
Pros
The software impresses me by addressing all urological practice needs with various customized templates for every imaginable condition.
Cons
I have noticed that the user guide lacks essential details.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jennice
General Clinic, 11-50 employees
“Recommend by me....
Pros
It is a robust software system that comprehends urological practice needs, studies and cases well. The e-prescribing solution in UroChart EHR streamlines the prescription process by consolidating all data into a single workflow.
Cons
Well surprisngly we have not come across any issues with this EHR system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Elaina T.
Healthcare Center, 1-10 employees
“UroChart is GOOD, but few improvements are needed
Pros
Out of all the software we have ever used, UroChart EMR is definitely the easiest. It's really helped improve the workflow in our office making it the best software for medical offices. The e-prescription feature is amazing as it lets me send patient orders digitally, which really lowers the chances of transcription and pharmacy errors. Another great thing is the connection with lab and pathology reports. It automatically pulls in results from a bunch of other medical tests, including electronic urinalyses. Also the system itself is fast and efficient which makes most of the tasks in our office really simple.
Cons
Overall, the software is a fantastic tool that really improves the processes in our medical practice. However, we do run into occasional issues that need fixing. For example, some of our team members have mentioned that the system can be slow at times. It could be due to a heavy workload or an upgrade but we definitely need it sorted out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Gianna
Health Network Hospital, 51-100 employees
“Truly the best available solution
Pros
Probably the best software designed for urologists, featuring all essential elements important for urology practices. Plus it is user-friendly, quick and efficient, saving us time and hassle.
Cons
The system crashed only once since installation, but it has been trouble-free since then. So it is not wrong to say that we have nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Nick
Hayward Urology Care Center, 11-50 employees
“A great choice for business success
Pros
UroChart is aesthetically pleasing software. And also I found it user-friendly too.
Cons
UroChart does not prioritize customer service the way they should.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Simmona
Grace Health Center, 1-10 employees
“Easy to use and reliable
Pros
The integration with lab and pathology reports is amazing. Plus it automatically pulls in results from electronic urinalyses and other medical tests. So overall this EHR system really stands out as one of the best in my experience.
Cons
It may not be compatible with all systems so I recommend ensuring compatibility with urology devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Liana
Maine Medical Center, 11-50 employees
“Works great for us!!!
Pros
One of the best features is the integration with lab and pathology reports. Plus the system is fast, efficient and simplifies most tasks in our office.
Cons
This system could improve its coding as for now it is too complex.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shaun
Urology Care Department, 1-10 employees
“Best for urology practice
Pros
I really like how the system uses terminology that is specific to urology. And it fits perfectly with the coding and billing for common urology encounters, making sure the codes are relevant to our practice.
Cons
Occasionally, it got stuck during an update and to get out of that situation we have to contact technical support which takes a lot of time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
IBM, 1-10 employees
“Am really liking it so far
Pros
Just started using it! It is a good system with easy adaptability. I also like how they offer a lot of features and make customization super easy.
Cons
Its too early to say anything when it comes to cons but it's been working fine till now.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Roger
Blue Origin, 1-10 employees
“Updates are needed
Pros
Not only the layout is simple and easy to understand but the software is more affordable than the other systems we used in the past.
Cons
Overall, the system is pretty average. Some features definitely need an update because the system can be really slow at times which annoys me when we have to get the task done quickly.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Stephen
MAPP Associates, 1-10 employees
“I am a happy client!!!!
Pros
It is a user friendly software with a very shallow learning curve. Also, it was easy for me to adapt to and offers a lot of templates for customization.
Cons
The customer support needs some work and the system crashes a lot which needs to be fixed as soon as possible.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
George
Sterling Global Operations, Inc., 11-50 employees
“Works well for us but wish it offered more customization options
Pros
The layout is pretty user-friendly and easy to manage. I like the attention to details on the patient portal, it makes it easier to navigate through information.
Cons
The only downside I have found is that they do not offer more customization options. Also, the system tends to slow down while we are working, which can be really annoying to be honest.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
William F
BPX, 11-50 employees
“Meets expectations
Pros
One of the main reasons I chose UroChart is because it's specifically designed for urologists and their needs. This really saves me a lot of time on customization and managing data. Plus, they have some of the best customer service I have ever come across. The team is always super helpful and responsive. So well done, Team!
Cons
Nothing major that I count as a con.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Kylie
California Urology Center, 11-50 employees
“Has solutions for all your needs
Pros
I honestly LOVE this software. It’s super easy to operate and understand especially for beginners. And the customization options are definitely one of the best features as it makes everything so much more personal and adaptable to what I need. I did highly recommend it to anyone looking for a simple and customizable solution.
Cons
The system crashes once in a blue moon but I think that happens with all the softwares out there.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Hector
Xtra Urology Center, 1-10 employees
“So far, so happy
Pros
An intuitive layout and you can also use the customized charts because it is made for urology labs. The customer service is also great to work with and we have always found them courteous and helping.
Cons
Well, UroChart is working perfectly fine for us, so we have no complaints to report at this time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Ken
Yaxley Urology Care, 1-10 employees
“Meets every requirement
Pros
It is specifically designed for urologists so we can easily use the given templates without having to customize.
Cons
One issue I have found is that the options on the schedule don't let us go back and look at previous dates.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Brandi
Ashton Urology Center, 1-10 employees
“Limited customization options are available
Pros
I really like their EHR interface as it is super easy to use and the design is really intuitive. Everything just makes sense, so I don't have to waste time figuring things out. Honestly it is one of the best systems I have used.
Cons
The lack of customization options makes it hard to use for a small practice like ours.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Leah
Missouri Urology Center, 2-9 employees
“Excellent software
Pros
Our practice has seen an increase in revenue and no missed appointments thanks to the UroChart reminder features. Patients are happier with our service and they can easily access their reports from the dedicated portal.
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Linda
Chamberlain Medical Clinic, 10-49 employees
“User friendly software
Pros
UroChart is made for urologists and it is so easy to use because everything has already been customized.
Cons
I do not enjoy the billing feature though because it does not allow me to edit an existing form.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Kyle
Basset Urology Insitute, 2-9 employees
“Waiting for improvement
Pros
It has all the specific features a urologist would use which is great because we do not have to customize the charts ourselves.
Cons
There are some bugs and the interface feels outdated so we are waiting for them to fix that.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Robert
Urology Center Texas, 50-99 employees
“Feels like it was made for us
Pros
This is a specialty software made specifically for urology centers and it has all the templates with fields that only urologists would use. Navigating the system is very easy and we have had no trouble with writing or reviewing patients charts.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Elijah
Uro Medical Care, 10-49 employees
“Satisfied with all the functions
Pros
All the modules perform their functions like they are supposed to and we can get our work done on time. Whenever there is an issue the customer care is there to solve it.
Cons
Nil
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Perry
Gulf Bend Center, 50-99 employees
“Good solution for physicians
Pros
It is a user-friendly software with a very small training period. All our employees were able to adapt to it quickly.
Cons
Waiting for a customer care representative to get back to you can be frustrating and I wish they would introduce a better system.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Susan
Wisecare LLC, 50-99 employees
“I am loving it so far
Pros
UroChart is a great program and it has become so much easier for me to look up and process insurance claims now which once used to be a nightmare.
Cons
The system crashes once in a while but I think that happens with every software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Dick
Hayward Urology Center, 10-49 employees
“We love using UroChart!
Pros
It is a great software that all our employees swear by because of the user-friendly interface. The platform is aesthetically pleasing and it makes creating, editing, updating, and sharing files so much easier.
Cons
None.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Coby
Private Clinic, 1-10 employees
“I was not impressed.
Pros
UroChart EHR is easy to use and understand. It helped us a lot with our work and made it quite simple in the beginning.
Cons
Once we started using it every day, it slowed down. It started lagging so much that it got annoying and frustrating. Badly needs an update.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
6
Teresa
Owner, 11-50 employees
“Its great!
Pros
UroChart is excellent software. Our personal favorite thing about UroChart is that it delivers critical clinical decision support capabilities. Its task management capabilities are outstanding.
Cons
Its patient portal needs a little work. We do like using it but an update would be amazing.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
