...

Pros

  • Specialized tools for urology clinics

  • Easy patient management

  • Effective billing/coding features

Cons

  • Limited customization options

  • User interface can feel outdated

  • Support response times may vary

Total 30 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

33%

3

Stars

7%

2

Stars

10%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

I

Ina

JP Healthcare Center, 1-10 employees

4.0
February 2023

Excellent choice for Urology departments

Pros

This software has advanced patient care which I believe is developed with innovation and keeping in mind the current worlds needs which is great.

Cons

In my experience, technical support has been inefficient. It often takes longer than expected to get the help I need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Tina

UNC Healthcare, 11-50 employees

5.0
January 2023

Full of valuable features

Pros

The e-prescription feature in UroChart EHR is awesome. It lets me send patient orders directly and digitally which really helps reduce transcription and pharmacy errors.

Cons

The only thing that troubled us is the automated coding system as it confused my staff. Nothing else has been problematic.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

M

Mariana

Uro Medics, 1-10 employees

5.0
January 2023

UroChart is a game-changer!

Pros

I honestly can't imagine practicing without it. The e-prescription feature is definitely one of my favorites because it helps prevent fraud and abuse of controlled substances.

Cons

It has truly been a lifesaver for us. No complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Thomas

Urology Medical Practice, 11-50 employees

4.0
December 2022

Everything you need is available in one package

Pros

The software impresses me by addressing all urological practice needs with various customized templates for every imaginable condition.

Cons

I have noticed that the user guide lacks essential details.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jennice

General Clinic, 11-50 employees

5.0
December 2022

Recommend by me....

Pros

It is a robust software system that comprehends urological practice needs, studies and cases well. The e-prescribing solution in UroChart EHR streamlines the prescription process by consolidating all data into a single workflow.

Cons

Well surprisngly we have not come across any issues with this EHR system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ET

Elaina T.

Healthcare Center, 1-10 employees

4.0
November 2022

UroChart is GOOD, but few improvements are needed

Pros

Out of all the software we have ever used, UroChart EMR is definitely the easiest. It's really helped improve the workflow in our office making it the best software for medical offices. The e-prescription feature is amazing as it lets me send patient orders digitally, which really lowers the chances of transcription and pharmacy errors. Another great thing is the connection with lab and pathology reports. It automatically pulls in results from a bunch of other medical tests, including electronic urinalyses. Also the system itself is fast and efficient which makes most of the tasks in our office really simple.

Cons

Overall, the software is a fantastic tool that really improves the processes in our medical practice. However, we do run into occasional issues that need fixing. For example, some of our team members have mentioned that the system can be slow at times. It could be due to a heavy workload or an upgrade but we definitely need it sorted out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

G

Gianna

Health Network Hospital, 51-100 employees

5.0
October 2022

Truly the best available solution

Pros

Probably the best software designed for urologists, featuring all essential elements important for urology practices. Plus it is user-friendly, quick and efficient, saving us time and hassle.

Cons

The system crashed only once since installation, but it has been trouble-free since then. So it is not wrong to say that we have nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

N

Nick

Hayward Urology Care Center, 11-50 employees

4.0
October 2022

A great choice for business success

Pros

UroChart is aesthetically pleasing software. And also I found it user-friendly too.

Cons

UroChart does not prioritize customer service the way they should.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

S

Simmona

Grace Health Center, 1-10 employees

5.0
September 2022

Easy to use and reliable

Pros

The integration with lab and pathology reports is amazing. Plus it automatically pulls in results from electronic urinalyses and other medical tests. So overall this EHR system really stands out as one of the best in my experience.

Cons

It may not be compatible with all systems so I recommend ensuring compatibility with urology devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

L

Liana

Maine Medical Center, 11-50 employees

4.0
May 2022

Works great for us!!!

Pros

One of the best features is the integration with lab and pathology reports. Plus the system is fast, efficient and simplifies most tasks in our office.

Cons

This system could improve its coding as for now it is too complex.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Shaun

Urology Care Department, 1-10 employees

4.0
December 2021

Best for urology practice

Pros

I really like how the system uses terminology that is specific to urology. And it fits perfectly with the coding and billing for common urology encounters, making sure the codes are relevant to our practice.

Cons

Occasionally, it got stuck during an update and to get out of that situation we have to contact technical support which takes a lot of time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

John

IBM, 1-10 employees

5.0
April 2021

Am really liking it so far

Pros

Just started using it! It is a good system with easy adaptability. I also like how they offer a lot of features and make customization super easy.

Cons

Its too early to say anything when it comes to cons but it's been working fine till now.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

R

Roger

Blue Origin, 1-10 employees

2.0
April 2021

Updates are needed

Pros

Not only the layout is simple and easy to understand but the software is more affordable than the other systems we used in the past.

Cons

Overall, the system is pretty average. Some features definitely need an update because the system can be really slow at times which annoys me when we have to get the task done quickly.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

S

Stephen

MAPP Associates, 1-10 employees

3.0
April 2021

I am a happy client!!!!

Pros

It is a user friendly software with a very shallow learning curve. Also, it was easy for me to adapt to and offers a lot of templates for customization.

Cons

The customer support needs some work and the system crashes a lot which needs to be fixed as soon as possible.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

G

George

Sterling Global Operations, Inc., 11-50 employees

4.0
April 2021

Works well for us but wish it offered more customization options

Pros

The layout is pretty user-friendly and easy to manage. I like the attention to details on the patient portal, it makes it easier to navigate through information.

Cons

The only downside I have found is that they do not offer more customization options. Also, the system tends to slow down while we are working, which can be really annoying to be honest.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

WF

William F

BPX, 11-50 employees

5.0
April 2021

Meets expectations

Pros

One of the main reasons I chose UroChart is because it's specifically designed for urologists and their needs. This really saves me a lot of time on customization and managing data. Plus, they have some of the best customer service I have ever come across. The team is always super helpful and responsive. So well done, Team!

Cons

Nothing major that I count as a con.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

K

Kylie

California Urology Center, 11-50 employees

5.0
April 2021

Has solutions for all your needs

Pros

I honestly LOVE this software. It’s super easy to operate and understand especially for beginners. And the customization options are definitely one of the best features as it makes everything so much more personal and adaptable to what I need. I did highly recommend it to anyone looking for a simple and customizable solution.

Cons

The system crashes once in a blue moon but I think that happens with all the softwares out there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

H

Hector

Xtra Urology Center, 1-10 employees

5.0
March 2021

So far, so happy

Pros

An intuitive layout and you can also use the customized charts because it is made for urology labs. The customer service is also great to work with and we have always found them courteous and helping.

Cons

Well, UroChart is working perfectly fine for us, so we have no complaints to report at this time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

K

Ken

Yaxley Urology Care, 1-10 employees

5.0
March 2021

Meets every requirement

Pros

It is specifically designed for urologists so we can easily use the given templates without having to customize.

Cons

One issue I have found is that the options on the schedule don't let us go back and look at previous dates.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

B

Brandi

Ashton Urology Center, 1-10 employees

2.0
March 2021

Limited customization options are available

Pros

I really like their EHR interface as it is super easy to use and the design is really intuitive. Everything just makes sense, so I don't have to waste time figuring things out. Honestly it is one of the best systems I have used.

Cons

The lack of customization options makes it hard to use for a small practice like ours.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

6

L

Leah

Missouri Urology Center, 2-9 employees

5.0
March 2021

Excellent software

Pros

Our practice has seen an increase in revenue and no missed appointments thanks to the UroChart reminder features. Patients are happier with our service and they can easily access their reports from the dedicated portal.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

L

Linda

Chamberlain Medical Clinic, 10-49 employees

4.0
March 2021

User friendly software

Pros

UroChart is made for urologists and it is so easy to use because everything has already been customized.

Cons

I do not enjoy the billing feature though because it does not allow me to edit an existing form.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

K

Kyle

Basset Urology Insitute, 2-9 employees

3.0
March 2021

Waiting for improvement

Pros

It has all the specific features a urologist would use which is great because we do not have to customize the charts ourselves.

Cons

There are some bugs and the interface feels outdated so we are waiting for them to fix that.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

R

Robert

Urology Center Texas, 50-99 employees

5.0
March 2021

Feels like it was made for us

Pros

This is a specialty software made specifically for urology centers and it has all the templates with fields that only urologists would use. Navigating the system is very easy and we have had no trouble with writing or reviewing patients charts.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

E

Elijah

Uro Medical Care, 10-49 employees

5.0
March 2021

Satisfied with all the functions

Pros

All the modules perform their functions like they are supposed to and we can get our work done on time. Whenever there is an issue the customer care is there to solve it.

Cons

Nil

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P

Perry

Gulf Bend Center, 50-99 employees

4.0
March 2021

Good solution for physicians

Pros

It is a user-friendly software with a very small training period. All our employees were able to adapt to it quickly.

Cons

Waiting for a customer care representative to get back to you can be frustrating and I wish they would introduce a better system.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

S

Susan

Wisecare LLC, 50-99 employees

5.0
March 2021

I am loving it so far

Pros

UroChart is a great program and it has become so much easier for me to look up and process insurance claims now which once used to be a nightmare.

Cons

The system crashes once in a while but I think that happens with every software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

D

Dick

Hayward Urology Center, 10-49 employees

5.0
March 2021

We love using UroChart!

Pros

It is a great software that all our employees swear by because of the user-friendly interface. The platform is aesthetically pleasing and it makes creating, editing, updating, and sharing files so much easier.

Cons

None.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

C

Coby

Private Clinic, 1-10 employees

2.0
September 2020

I was not impressed.

Pros

UroChart EHR is easy to use and understand. It helped us a lot with our work and made it quite simple in the beginning.

Cons

Once we started using it every day, it slowed down. It started lagging so much that it got annoying and frustrating. Badly needs an update.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

6

T

Teresa

Owner, 11-50 employees

4.0
September 2019

Its great!

Pros

UroChart is excellent software. Our personal favorite thing about UroChart is that it delivers critical clinical decision support capabilities. Its task management capabilities are outstanding.

Cons

Its patient portal needs a little work. We do like using it but an update would be amazing.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9