ARIA Oncology is a comprehensive information system designed to streamline workflows for medical and radiation oncology practices. ARIA Oncology reviews frequently highlight its robust treatment planning tools and seamless integration with ‘Varian’ radiotherapy systems. However, some users highlight high system maintenance costs and a complex software layout. Others report slow response times from customer support, particularly for troubleshooting technical issues. Overall, ARIA Oncology aims to provide a unified solution by combining clinical, administrative, and billing functionalities.

ARIA Oncology Reviews
Pros
Comprehensive oncology templates
Easy to customize
Seamless system integration
Cons
Slow customer support
Occasional billing errors
Complex implementation process
Total 19 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars26%
4
Stars37%
3
Stars11%
2
Stars11%
1
Stars16%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Isaac
Medical Practice, 101-500 employees
“ARIA Clinical Solutions ensures safer care
Pros
Well, my experience with ARIA Clinical Solutions was really complete and productive. Thanks to all the features this system offers, it made it so much easier for me to help health professionals do their work more quickly and efficiently. What I liked the most about working with ARIA Clinical Solutions was how it helped me streamline the clinical workflow and improve patient safety by simplifying the management of images and clinical data taken by health professionals.
Cons
The only downside I have noticed while working with ARIA Clinical Solutions is the initial cost and the high maintenance expenses for the whole system.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Minta
Not Specified, 51-100 employees
“Outstanding experience
Pros
I really love how much free time I have now because work does not take me as long. It's really impressive.
Cons
None, if I am being honest. However, I would like customer care to be a bit more responsive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jacob
Zero Chemotherapy, 51-100 employees
“East to use and learn
Pros
The training for Aria Oncology EHR Software was so extensive and detailed that we were able to start using the system to its full potential from day one.
Cons
There is no way for the data to be retrieved once we delete the file.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Richard
Ford Memorial Hospital, 500+ employees
“A great go-to option
Pros
ARIA Clinical software is really easy to use and operate. Also I found the layout simple and easy to customize. Laslty documenting and updating notes is also not a problem anymore.
Cons
The system crashes often and glitches from time to time. Also I think the imaging can be improved a lot.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
carolyn
Not Specified, 11-50 employees
“By far the worst EMR!
Pros
Honestly, I like nothing about this software.
Cons
Honestly, everything. The system isn't up to date, it does not connect with other systems and some features are not automated. Overall, the whole software is really slow and just not functional for me.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
4
Alka
Richard E Winter Cancer Treatment Center, 11-50 employees
“Not the right fit for us
Pros
I do like some of its qualities like the billing feature, paperless charts and the ability to create progress notes.
Cons
I have mentioned few things that I like but rest of it is not great. For example the layout isn't simple and scheduling with this software is really difficult. Plus, the customer service is the worst. I definitely would not recommend it!
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Cameron
Mayo Clinic, 11-50 employees
“Average ....
Pros
I wont say its the best out there but its also not the worst. The layout is pretty decent and the format is quite user friendly plus the customer service is also helpful.
Cons
The system does have some flaws and needs improvement. Like it is very slow and it takes hours to move through patients data which makes it very inefficient mainly for us.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Jamie
GHRO, 11-50 employees
“Pretty good software
Pros
I'll say ARIA is a pretty reliable software as compared to many others out there. It is easy to customize according to each patient, plus it also makes taking notes and records and updating them fairly easily.
Cons
The system glitches every now and then, and I did really appreciate it if some of the features were automated to make things easier.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Josh
FMLH, 500+ employees
“Close to being perfect
Pros
The softwre is fairly easy to understand and use. Also it is a great treatment delivery tool with templates that are customizable. The support team is also amazing too as they are always there when I need them. I highly recommend it!
Cons
It does delay a little when you switch from one program to another but other than this its working fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Pan
Dixie Private Clinic, 1-10 employees
“Works well for billing
Pros
Billing is now so easy all credit goes to ARIA because we do not have to manually do the calculations.
Cons
The other features are not very functional and it takes way too many clicks to get anything done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Vicky
Turn Around Health Services, 1-10 employees
“Fits our needs!!
Pros
We have been using it to manage treatment protocols, prescriptions and palliative care for all our chemotherapy patients, and it's been really helpful.
Cons
One thing that we have noticed and count as a con is that it does not have a lot of templates for non-cancer patients.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Holly
Clover Medical Center, 11-50 employees
“Not as good as before
Pros
It was working well and the original version empowered us to perform all administrative and accounting tasks.
Cons
Like before, now the software is no longer user-friendly and the lack of updates has made it really slow which annoys us a lot when in hurry.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
5
Santi
Loyola Chemotheraphy, 11-50 employees
“Falls short of expectations
Pros
Uploading documents and adding notes has become easier with ARIA and the thing we like the most is that it is integratable with other programs.
Cons
There are too many glitches and it doesnt let us automatically edit the timestamp.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
4
Functionality
5
Richard
Ford Memorial Hospital, 500+ employees
“Meets expectations
Pros
It stores all the patient info electronically and I can easily access it whenever I need to. Even small details, like the time and dosage of each medicine given, are included which is very helpful.
Cons
The installation felt rushed and they didn't take the time to make sure we were comfortable with it.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Josh
FMLH, 500+ employees
“Outstanding and user-friendly
Pros
ARIA is a great software for creating treatment delivery plans and merging patient files from different sources. Our clinic is much more efficient now because the workflow has been streamlined.
Cons
We found the software is a bit too technical and there is a steep learning curve at first, especially if you are used to a different program.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Richard
HMH, 500+ employees
“Pretty good!!
Pros
ARIA's tabular form makes it easy for us to go through our EMRs.
Cons
I really hope the imaging improves in the future.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Milfred
SRS, 11-50 employees
“Has lots of problems
Pros
We did not like anything about ARIA.
Cons
Good luck to you if it ever worked for you!
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
2
Jamie
Medical Practice, 11-50 employees
“Perfect for radiation departments
Pros
The software makes it really easy to upload documents and gets regular updates which is great. Plus the customer service is amazing and it integrates smoothly with other programs. I also love that it offers customizable access for individuals and is highly reliable.
Cons
No comlaints to report!!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
richard
Not Specified, 500+ employees
“A great tool with solid EHR features
Pros
The system keeps track of the total amount of medication taken over time which we really appreciate. Plus, the files are presented in a table format, making it so much easier for me to navigate through the electronic medical record.
Cons
Even though it is working fine for us, there is room for improvement.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7