WRS Health EMR Software

WRS Health EMR Software Reviews

25 Reviews

Overall Rating

4

25 Reviews

Rating Distribution

5

star

(10)

4

star

(9)

3

star

(2)

2

star

(3)

1

star

(1)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Filters

Working for our Small-Town Orthodontics Clinic
Pros

After reading all of the customer support functionality pros listed on this page, we decided to go ahead with WRS Health for our dental clinic. I would say that in terms of affordability and customizability, this is an amazing software. Would I consider it the best software for orthodontics? Probably not. But overall, I feel that a high EMR software rating is justified in this case. I especially appreciate our long periods of patient waiting times are over.

Cons

Although all the features are great and all, I will say that we have faced similar issues like those recounted by other reviewers here. Things like problems with customization and filling automatic prescriptions.

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Robert O. Meirey

Sparkle Teeths, IL, Head-Count: 5-9 employees

Feb 28, 2023

Working for our Small-Town Orthodontics Clinic
Pros

After reading all of the customer support functionality pros listed on this page, we decided to go ahead with WRS Health for our dental clinic. I would say that in terms of affordability and customizability, this is an amazing software. Would I consider it the best software for orthodontics? Probably not. But overall, I feel that a high EMR software rating is justified in this case. I especially appreciate our long periods of patient waiting times are over.

Cons

Although all the features are great and all, I will say that we have faced similar issues like those recounted by other reviewers here. Things like problems with customization and filling automatic prescriptions.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

Robert O. Meirey

Sparkle Teeths, IL, Head-Count: 5-9 employees

Feb 14, 2023

Customer service is the best!
Pros

It is a very user-friendly EHR system that you can learn within a few hours. Customer service handles all complaints with professionalism and there is no delay.

Cons

I am very happy with the software. No cons!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Elizabeth

Brain and Spine Surgery Associates, 10-49 employees

Jan 23, 2023

Best software on the market
Pros

I tried many other programs but this is the only one for billing that I have liked. It is customizable and the support is always available 24/7.

Cons

The learning curve is a bit high and it takes some time to get used to but overall, a good experience.

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

Nancy

Connecticut Private Practice, 1 employees

Dec 13, 2022

Good health software
Pros

Once it is set up, the process is a breeze. There are no issues and we can personalize records as we please. There are nice schedules and billing options too on this software.

Cons

It is a pain to learn and takes some time to adapt to it.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Eric

Premier Surgical Institute, 2-9 employees

Nov 22, 2022

Too expensive
Pros

It is easy to log in. The system is web-based so you can access from any device. Reporting and eprescription is a blessing.

Cons

It costs more than the other options and they do not provide good customer care either.

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

Tuesday

True Care Internal Medicine, 2-9 employees

Oct 15, 2022

Great for a solo practice
Pros

Everything is very generic and can be found in other EHR too. This software is great for a solo practice.

Cons

You cannot create your own templates and see diagnosis codes. It is not good for a specialty practice.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Christopher

National Health Center, 2-9 employees

Aug 30, 2022

Not for us
Pros

I like how it combines practice management and patient charts in one solution.

Cons

The messaging system is difficult to access. It is not suitable for a pediatric clinic.

Ease of use

6

Value for money

6

Customer Support

4

Functionality

4

James

We Care for Kids, 10-49 employees

Aug 23, 2022

The best that I have used
Pros

There is a learning bend but it is exceptionally customizable. Support is mind-blowing and fast. I have attempted a few programs over the year. Billing support is additionally amazing, training was excellent

Cons

It was a bit of a learning bend for me but the training individuals were exceptionally patient. I dont have negative comments

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Christopher Jaw

Medical Practice, 1 employees

Jul 18, 2022

Finest Software
Pros

Although it does take time to learn a new skill even then WRS is great. It has an amazing support system. Billing support is also fantastic.

Cons

It just took me some time to learn using the software and the training team was also very patient.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Nancy James

Private Practice, 1 employees

May 10, 2022

Not designed for pedriatics
Pros

It is cost-effective and functions really well.

Cons

Not very user-friendly for pediatrics. I have to register each childs name repeatedly. This is the most inefficient way and increases task for me and my staff.

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

David

Medical Practice, 10-49 employees

May 09, 2022

If you work in pediatrics, do NOT get this software!
Pros

WRS Health EHR Software was a nightmare for us to use! The only positive thing I can think of is that it has EMR and management both rolled into one so we went from two software to using just one.

Cons

It is not a good fit for pediatric practice. If you want to make a family account and register all the children together, guess what? You cant! You have to painstakingly register each child separately which is a total nightmare, It is not user friendly either. I would ask you not to buy this and save your sanity and money.

Ease of use

4

Value for money

2

Customer Support

3

Functionality

2

Heather

WeeCare For Kids, 11-50 employees employees

Mar 14, 2022

I have loved it.
Pros

It is very customizable.

Cons

There is a learning curve involved.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Nany Jhav

Private Practice, 1 employee employees

Feb 15, 2022

Not good.
Pros

The somewhat good things about this system are that it is a web-based system record so it is easy to login from anywhere, the next thing is that it is not that difficult to understand the EMR, it is pretty much easy, the third thing is that they do provide with a bunch of templates which helps you in choosing whatever one you want, and the last thing I would mention is that the e-prescription is easy to do with this system.

Cons

Here comes some of the things that I didn’t like at all and were not tolerable by me. The technical support is horrible, you would have to do support tickets and that’s something that makes you wait until someone gets to you on it. I also started using their billing feature and got to know that they teach within 4 hours with the help of an overseas person, that you’re unable to understand and miss a lot of the things that they might be teaching you. Like it’s not a game, have a more professional behavior people.

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

Poul Alen

TruCare Internal Medicine, 2-10 employees employees

Dec 24, 2021

THE BEST!
Pros

I am really very happy and pleased with the system. The system can be customized according to what you need or want. The support team is so quick in responding and helping out that you’d love them. The billing is also integrated with the system which is amazing. The billing module is quite great, and the billing support is phenomenal. The training was great. I like the system a lot.

Cons

The system has a learning curve to it, but the team that was assigned to help and train us were very patient. They helped us throughout whenever we needed their help. There isn’t anything else that is worth mentioning, because as a whole it’s a pretty good system.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

nacy lowas

private practice, 1 employee employees

Dec 14, 2021

Review
Pros

I like that this system is easy to use, and I also like the ease with which we’re able to view the patient records. It is a quite decent software, as it promotes proper charting. It is also extremely helpful for the people who aren’t much familiar with HPI and exam charting. It has helped us a lot and the best part of it is the ease that it provides of using it.

Cons

There is nothing that I can currently thing of, so for now I’d say none. But, still I would appreciate it if they keep on improving on their own and bring new updates to offer.

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

Kelsey

North Texas Eye Center, 11-50 employees employees

Sep 14, 2021

Pretty Basic
Pros

When compared with other EMRs, then I would say that this EMR is easier to use, but it’s quite basic, doesn’t do a lot.

Cons

Their online training tutorials aren’t up to date, and it isn’t easy to get someone who you can ask questions from, about the things you don’t understand. This thing is not just a problem with this system, but I’d say it’s with overall every system that I’ve used, and it is that the lab interface is not that good and isn’t fully functional at all. The email function and the patient portal should be improved and made more user-friendly and functional. It is hard to navigate through the system easily, as there is no page up and page down buttons, and multi-tasking seems impossible with this system, as you have to close one in order to open another window.

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

Ev

CWHC, - employees

Aug 27, 2021

Wonderful system
Pros

We decided to go with WRS’ EMR and PM. We never thought that this transition could have been this pleasant, but the credit goes to WRS I’d say. Never thought that there existed a system that would suit our requirements this much. WRS health was our first choice and I am glad we got it. the entire staff in my practice is very much happy and so are our patients. The guide you throughout and they’ve also provided with only assistance, which made it easier for us to learn how to use it. I like the combination of PM an EMR in one package. I like that we can speak to actual physicians that are already using this system for their practice.

Cons

None.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

Ruth

North Texas Eye Center, 11-50 employees employees

Aug 20, 2021

Used free trial
Pros

The EHR is extremely user-friendly, making it easy to learn and use. And also, the customer service is exceptional, and any issues are handled quickly.

Cons

Any issues must be submitted via a "ticket," which may cause delays or inconvenience for some users.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Elizabeth

Medical Practice, 2-10 employees employees

Feb 02, 2016

I absolutely recommend WRS Health
Pros

The EHR has made many improvements over the years that have been beneficial. It is web-based and always accessible, allowing users to easily perform most tasks. Furthermore, the ability to log a ticket for any problems is available. Moreover, it has significantly reduced accounts receivable from past billing person.

Cons

Sometimes it takes a while to receive answers regarding billing issues. I also wish for more customizable features, such as making notes that fit the practice, automatically organizing tasks/emails for patients in their EMR "file," and allowing notes to be separated into different sections like phone messages and OV notes. Also, after 7 years of use, it can be challenging to find specific notes, as the EHR currently runs on continuously.

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

Constance

Medical Practice, 11-50 employees employees

Dec 01, 2015

WRS a very user friendly program
Pros

WRS is incredibly user-friendly and it offers more options than the previous EHR while being cost-effective. I found that the features that are beneficial to the practice, such as patient messaging through the web portal and a convenient order & tracking feature. Furthermore, the printout screen that displays patient history in one view is useful. Additionally, the ability to fax imported items, results, and referrals with just a few clicks saves time.

Cons

WRS does not notify the practice of patient replies to messages sent through the web portal.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Lizette

Medical practice, 11-50 employees employees

Oct 15, 2015

Easy user interface
Pros

The user interface of the EHR is visually appealing and also very easy to use.

Cons

The functionality of moving in and out of certain areas within a patients record could be improved.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Ben

Medical Practice, 11-50 employees employees

Oct 14, 2015

This is a great EMR system. This has helped our office run smooth and efficient
Pros

The EMR system has helped the office run smoothly and efficiently. Also, the vendor is receptive to feedback and adds features that improve efficiency based on suggestions.

Cons

The need for more interfacing with national labs.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

Chantel

Medical practice, 50-200 employees

Jul 22, 2015

Very easy to learn and use even though I know I am not using it to its fullest capability
Pros

WRS is very easy to learn and use, including the billing system which can be tricky at first. WRS can act as a billing agency, which can be a helpful solution for those who struggle with the billing system.

Cons

The user feels that they are not utilizing the EHRs full capabilities.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Karen

Medical Practice, 100-150 employees employees

Jul 21, 2015

WRS Health
Pros

WRS Health is easy to use once set up. The software offers customizable templates, pointing and clicking, and personalized options for patient visits make documentation effortless. Moreover, the scheduler is highly appreciated by the office staff. We have had no complaints from the billers uptill now. And we highly recommend the EHR.

Cons

The initial setup can be time-consuming.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

Eric

Medical practice, 2-10 employees employees

Jul 15, 2015