Total 316 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

5%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

N

Natalia

Not Specified, N/A employees

More than a year

4.0
March 2017

Simple and easy to use tool

Pros

it's really easy to use, the interface feels convenient and lets me get things done without fuss.

Cons

So far I haven't found anything to complain about.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

N

Natalia

Not Specified, N/A employees

More than a year

4.0
March 2017

Simple and easy to use tool

Pros

it's really easy to use, the interface feels convenient and lets me get things done without fuss.

Cons

So far I haven't found anything to complain about.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

MA

Muhammad Arif

Oil & Energy, 101-500 employees

More than a year

4.0
March 2017

convenient user implementation

Pros

I found the implementation feasible from a user perspective and I didn't find any hurdles.

Cons

The initial setup can feel somewhat involved and I sometimes need to handle a bit of scripting to get everything running properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

S

Steven

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
March 2017

Reliable comprehensive solution

Pros

Over four years of relying on it, I've found this to be an excellent solution with virtually no downtime and I see it has evolved into a comprehensive toolset that fits nearly all small-to-medium operations, I recommend it wholeheartedly.

Cons

I don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Muhammad Arif

Oil & Energy, 101-500 employees

More than a year

4.0
March 2017

convenient user implementation

Pros

I found the implementation feasible from a user perspective and I didn't find any hurdles.

Cons

The initial setup can feel somewhat involved and I sometimes need to handle a bit of scripting to get everything running properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

S

Steven

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
March 2017

Reliable comprehensive solution

Pros

Over four years of relying on it, I've found this to be an excellent solution with virtually no downtime and I see it has evolved into a comprehensive toolset that fits nearly all small-to-medium operations, I recommend it wholeheartedly.

Cons

I don't have any complaints at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

AUbdullah

Semiconductors, 11-50 employees

5.0
February 2017

User-friendly and customizable IT

Pros

it's the most user-friendly and highly customizable IT solution I've come across, setting it up on Linux was feasible, running it is simple, it's multilingual, supports multi-tenancy and the doctype feature is extremely useful.

Cons

The company still feels relatively new in the IT industry and I think that explains why a few features are missing though I see them adding capabilities quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rainer

Not Specified, N/A employees

More than a year

5.0
February 2017

Great tool overall

Pros

I'm genuinely impressed, this is a great tool.

Cons

No complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

AUbdullah

Semiconductors, 11-50 employees

5.0
February 2017

User-friendly and customizable IT

Pros

it's the most user-friendly and highly customizable IT solution I've come across, setting it up on Linux was feasible, running it is simple, it's multilingual, supports multi-tenancy and the doctype feature is extremely useful.

Cons

The company still feels relatively new in the IT industry and I think that explains why a few features are missing though I see them adding capabilities quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rainer

Not Specified, N/A employees

More than a year

5.0
February 2017

Great tool overall

Pros

I'm genuinely impressed, this is a great tool.

Cons

No complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R

Ragav

Not Specified, N/A employees

More than a year

5.0
February 2017

Love everything about it

Pros

Honestly I genuinely love absolutely everything about it.

Cons

At this stage, I truly can't think of anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ragav

Not Specified, N/A employees

More than a year

5.0
February 2017

Love everything about it

Pros

Honestly I genuinely love absolutely everything about it.

Cons

At this stage, I truly can't think of anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gopal

Industrial Automation, 11-50 employees

More than a year

5.0
February 2017

Configurable and fast

Pros

It's very configurable and snappy, I can tweak the settings exactly how I want and it runs really fast.

Cons

Because it's strictly web-based, I wish there were a native or offline option available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Gopal

Industrial Automation, 11-50 employees

More than a year

5.0
February 2017

Configurable and fast

Pros

It's very configurable and snappy, I can tweak the settings exactly how I want and it runs really fast.

Cons

Because it's strictly web-based, I wish there were a native or offline option available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Ahmed

Not Specified, N/A employees

5.0
February 2017

Impressive and easy to use

Pros

In my use, I'm really impressed, this tool works great and is so easy to use.

Cons

Honestly there's nothing I can complain about.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Ahmed

Not Specified, N/A employees

5.0
February 2017

Impressive and easy to use

Pros

In my use, I'm really impressed, this tool works great and is so easy to use.

Cons

Honestly there's nothing I can complain about.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Andrew

Industrial Automation, 11-50 employees

5.0
February 2017

Open-source and simple

Pros

I've found it really easy to use and I appreciate that it's open source.

Cons

Although some features aren't fully ready yet, I'm optimistic that strong community support and ongoing contributions will quickly close those gaps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Andrew

Industrial Automation, 11-50 employees

5.0
February 2017

Open-source and simple

Pros

I've found it really easy to use and I appreciate that it's open source.

Cons

Although some features aren't fully ready yet, I'm optimistic that strong community support and ongoing contributions will quickly close those gaps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FB

Fred B.

Mid-Market, 500+ employees

5.0
February 2017

Low cost, flexible, customizable

Pros

What I really value is the low cost, flexible options and deep customizability, plus strong support and modern technology, the performance, active community, rich feature set, user-friendly interface, simple integration and overall platform make it a great choice.

Cons

For me it's not something that's right for everyone, it really depends on what you need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FB

Fred B.

Mid-Market, 500+ employees

5.0
February 2017

Low cost, flexible, customizable

Pros

What I really value is the low cost, flexible options and deep customizability, plus strong support and modern technology, the performance, active community, rich feature set, user-friendly interface, simple integration and overall platform make it a great choice.

Cons

For me it's not something that's right for everyone, it really depends on what you need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9