ERPNext Reviews
Total 316 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars5%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Business Supplies & Equipment, 11-50 employees
More than a year
“limited and missing features
Pros
Basic CRM functionality adequate is great. I like that it included core features plus some entry-level inventory management and shipping tools.
Cons
During testing, the platform initially felt quite limited and I noticed some advertised features weren't available or didn't function as described.
Rating Distribution
Ease of use
1
Value for money
6
Customer Support
1
Functionality
4
Anonymous
Business Supplies & Equipment, 11-50 employees
More than a year
“limited and missing features
Pros
Basic CRM functionality adequate is great. I like that it included core features plus some entry-level inventory management and shipping tools.
Cons
During testing, the platform initially felt quite limited and I noticed some advertised features weren't available or didn't function as described.
Rating Distribution
Ease of use
1
Value for money
6
Customer Support
1
Functionality
4
Roodesh
Not Specified, 1-10 employees
More than a year
“Quick setup and easy navigation
Pros
Getting the system up and running was really feasible and I find the layout easy to move around in. It already supports most of the common business workflows we use. Customizing the appearance and overall business template is fairly simple to configure. I also appreciate that there are helpful guides and video tutorials available that make learning the system much easier.
Cons
Small glitches can be difficult to trace and I sometimes find the support explanations less user-friendly even though the team eventually resolves the issues.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Roodesh
Not Specified, 1-10 employees
More than a year
“Quick setup and easy navigation
Pros
Getting the system up and running was really feasible and I find the layout easy to move around in. It already supports most of the common business workflows we use. Customizing the appearance and overall business template is fairly simple to configure. I also appreciate that there are helpful guides and video tutorials available that make learning the system much easier.
Cons
Small glitches can be difficult to trace and I sometimes find the support explanations less user-friendly even though the team eventually resolves the issues.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Faraz
Not Specified, N/A employees
“Easy, customizable, great value
Pros
For me it's incredibly easy to use, with a clean, simple interface and plenty of customization options, plus an awesome community and available APIs, overall I feel it's the best value for money without a doubt.
Cons
Point of Sale functionality still feels rough around the edges especially with cash handling and session management though I appreciate that I can customize it since it's open source.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Faraz
Not Specified, N/A employees
“Easy, customizable, great value
Pros
For me it's incredibly easy to use, with a clean, simple interface and plenty of customization options, plus an awesome community and available APIs, overall I feel it's the best value for money without a doubt.
Cons
Point of Sale functionality still feels rough around the edges especially with cash handling and session management though I appreciate that I can customize it since it's open source.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Aqeel
Computer Software, 1-10 employees
More than a year
“Complicated manufacturing module
Pros
There's nothing positive I can mention here.
Cons
The manufacturing module feels overly complicated and I find the process unnecessarily long and tough.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Aqeel
Computer Software, 1-10 employees
More than a year
“Complicated manufacturing module
Pros
There's nothing positive I can mention here.
Cons
The manufacturing module feels overly complicated and I find the process unnecessarily long and tough.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Mike
Computer Software, 1-10 employees
More than a year
“Affordable workflow customization
Pros
I've found it really feasible to tweak workflows and I could get a web version running without deep technical chops, customizing screens and forms was simple, it's affordable so I can pay only for the features I need and the support team replies quickly.
Cons
Formatting printed documents requires HTML and I consider that inconvenient when trying to import content into tools like MS Word, the documentation also needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Mike
Computer Software, 1-10 employees
More than a year
“Affordable workflow customization
Pros
I've found it really feasible to tweak workflows and I could get a web version running without deep technical chops, customizing screens and forms was simple, it's affordable so I can pay only for the features I need and the support team replies quickly.
Cons
Formatting printed documents requires HTML and I consider that inconvenient when trying to import content into tools like MS Word, the documentation also needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Ishan
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
“Open-source with clean ux
Pros
Using this project, I love that it's open-source and highly customizable, with a clean UX and no cost, the community is fantastic. It's built on the Frappe framework created by the same team which I can also use to make custom apps.
Cons
Documentation still doesn't match the depth of resources available for systems like SAP and I think that gap can make adoption intimidating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Robert
Primary/Secondary Education, 1-10 employees
More than a year
“Flexible, active, modern tool
Pros
I like its capabilities and flexibility, the fact that it's open source with fair pricing, a very active community and excellent support and I find the interface modern and easy to use.
Cons
Direct bank statement integration is still missing, POS features need more refinement and while documentation isn't the strongest yet, I do see it improving quickly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ishan
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
“Open-source with clean ux
Pros
Using this project, I love that it's open-source and highly customizable, with a clean UX and no cost, the community is fantastic. It's built on the Frappe framework created by the same team which I can also use to make custom apps.
Cons
Documentation still doesn't match the depth of resources available for systems like SAP and I think that gap can make adoption intimidating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Robert
Primary/Secondary Education, 1-10 employees
More than a year
“Flexible, active, modern tool
Pros
I like its capabilities and flexibility, the fact that it's open source with fair pricing, a very active community and excellent support and I find the interface modern and easy to use.
Cons
Direct bank statement integration is still missing, POS features need more refinement and while documentation isn't the strongest yet, I do see it improving quickly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Hafees
Computer Software, 11-50 employees
“User-friendly, low-cost, open-source
Pros
What I appreciate most is the user interface and simplicity and I find it easy to customize, the low cost, open-source nature, extensive features and ability to integrate with other applications are all big pluses for me.
Cons
Although I like many things, the manufacturing module still needs additional features, it also gets far less publicity than Odoo and I find the documentation to be lacking and not very helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hafees
Computer Software, 11-50 employees
“User-friendly, low-cost, open-source
Pros
What I appreciate most is the user interface and simplicity and I find it easy to customize, the low cost, open-source nature, extensive features and ability to integrate with other applications are all big pluses for me.
Cons
Although I like many things, the manufacturing module still needs additional features, it also gets far less publicity than Odoo and I find the documentation to be lacking and not very helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lukmon
Food Production, 11-50 employees
“Extremely easy interface
Pros
In practice, I find the interface incredibly easy to use.
Cons
I honestly have nothing to complain about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Lukmon
Food Production, 11-50 employees
“Extremely easy interface
Pros
In practice, I find the interface incredibly easy to use.
Cons
I honestly have nothing to complain about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Rapidly evolving with updates
Pros
Over the past three years, I've been using this tool and I'm impressed by how rapidly it evolves, every new release brings fresh features, many inspired directly by user suggestions on GitHub and I notice requested features implemented in the next version.
Cons
Integration options feel limited and I find there aren't many apps available to connect with platforms like Magento, Asterisk, Akeneo, or Pimcore.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Rapidly evolving with updates
Pros
Over the past three years, I've been using this tool and I'm impressed by how rapidly it evolves, every new release brings fresh features, many inspired directly by user suggestions on GitHub and I notice requested features implemented in the next version.
Cons
Integration options feel limited and I find there aren't many apps available to connect with platforms like Magento, Asterisk, Akeneo, or Pimcore.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9