Total 316 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

5%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Business Supplies & Equipment, 11-50 employees

More than a year

2.0
October 2017

limited and missing features

Pros

Basic CRM functionality adequate is great. I like that it included core features plus some entry-level inventory management and shipping tools.

Cons

During testing, the platform initially felt quite limited and I noticed some advertised features weren't available or didn't function as described.

Rating Distribution

Ease of use

1

Value for money

6

Customer Support

1

Functionality

4

A

Anonymous

Business Supplies & Equipment, 11-50 employees

More than a year

2.0
October 2017

limited and missing features

Pros

Basic CRM functionality adequate is great. I like that it included core features plus some entry-level inventory management and shipping tools.

Cons

During testing, the platform initially felt quite limited and I noticed some advertised features weren't available or didn't function as described.

Rating Distribution

Ease of use

1

Value for money

6

Customer Support

1

Functionality

4

R

Roodesh

Not Specified, 1-10 employees

More than a year

4.0
September 2017

Quick setup and easy navigation

Pros

Getting the system up and running was really feasible and I find the layout easy to move around in. It already supports most of the common business workflows we use. Customizing the appearance and overall business template is fairly simple to configure. I also appreciate that there are helpful guides and video tutorials available that make learning the system much easier.

Cons

Small glitches can be difficult to trace and I sometimes find the support explanations less user-friendly even though the team eventually resolves the issues.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

R

Roodesh

Not Specified, 1-10 employees

More than a year

4.0
September 2017

Quick setup and easy navigation

Pros

Getting the system up and running was really feasible and I find the layout easy to move around in. It already supports most of the common business workflows we use. Customizing the appearance and overall business template is fairly simple to configure. I also appreciate that there are helpful guides and video tutorials available that make learning the system much easier.

Cons

Small glitches can be difficult to trace and I sometimes find the support explanations less user-friendly even though the team eventually resolves the issues.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

F

Faraz

Not Specified, N/A employees

5.0
August 2017

Easy, customizable, great value

Pros

For me it's incredibly easy to use, with a clean, simple interface and plenty of customization options, plus an awesome community and available APIs, overall I feel it's the best value for money without a doubt.

Cons

Point of Sale functionality still feels rough around the edges especially with cash handling and session management though I appreciate that I can customize it since it's open source.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

F

Faraz

Not Specified, N/A employees

5.0
August 2017

Easy, customizable, great value

Pros

For me it's incredibly easy to use, with a clean, simple interface and plenty of customization options, plus an awesome community and available APIs, overall I feel it's the best value for money without a doubt.

Cons

Point of Sale functionality still feels rough around the edges especially with cash handling and session management though I appreciate that I can customize it since it's open source.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Aqeel

Computer Software, 1-10 employees

More than a year

2.0
July 2017

Complicated manufacturing module

Pros

There's nothing positive I can mention here.

Cons

The manufacturing module feels overly complicated and I find the process unnecessarily long and tough.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

6

A

Aqeel

Computer Software, 1-10 employees

More than a year

2.0
July 2017

Complicated manufacturing module

Pros

There's nothing positive I can mention here.

Cons

The manufacturing module feels overly complicated and I find the process unnecessarily long and tough.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

6

M

Mike

Computer Software, 1-10 employees

More than a year

5.0
April 2017

Affordable workflow customization

Pros

I've found it really feasible to tweak workflows and I could get a web version running without deep technical chops, customizing screens and forms was simple, it's affordable so I can pay only for the features I need and the support team replies quickly.

Cons

Formatting printed documents requires HTML and I consider that inconvenient when trying to import content into tools like MS Word, the documentation also needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Mike

Computer Software, 1-10 employees

More than a year

5.0
April 2017

Affordable workflow customization

Pros

I've found it really feasible to tweak workflows and I could get a web version running without deep technical chops, customizing screens and forms was simple, it's affordable so I can pay only for the features I need and the support team replies quickly.

Cons

Formatting printed documents requires HTML and I consider that inconvenient when trying to import content into tools like MS Word, the documentation also needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

I

Ishan

Electrical/Electronic Manufacturing, 101-500 employees

More than a year

5.0
April 2017

Open-source with clean ux

Pros

Using this project, I love that it's open-source and highly customizable, with a clean UX and no cost, the community is fantastic. It's built on the Frappe framework created by the same team which I can also use to make custom apps.

Cons

Documentation still doesn't match the depth of resources available for systems like SAP and I think that gap can make adoption intimidating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Robert

Primary/Secondary Education, 1-10 employees

More than a year

5.0
April 2017

Flexible, active, modern tool

Pros

I like its capabilities and flexibility, the fact that it's open source with fair pricing, a very active community and excellent support and I find the interface modern and easy to use.

Cons

Direct bank statement integration is still missing, POS features need more refinement and while documentation isn't the strongest yet, I do see it improving quickly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

I

Ishan

Electrical/Electronic Manufacturing, 101-500 employees

More than a year

5.0
April 2017

Open-source with clean ux

Pros

Using this project, I love that it's open-source and highly customizable, with a clean UX and no cost, the community is fantastic. It's built on the Frappe framework created by the same team which I can also use to make custom apps.

Cons

Documentation still doesn't match the depth of resources available for systems like SAP and I think that gap can make adoption intimidating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Robert

Primary/Secondary Education, 1-10 employees

More than a year

5.0
April 2017

Flexible, active, modern tool

Pros

I like its capabilities and flexibility, the fact that it's open source with fair pricing, a very active community and excellent support and I find the interface modern and easy to use.

Cons

Direct bank statement integration is still missing, POS features need more refinement and while documentation isn't the strongest yet, I do see it improving quickly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

H

Hafees

Computer Software, 11-50 employees

4.0
April 2017

User-friendly, low-cost, open-source

Pros

What I appreciate most is the user interface and simplicity and I find it easy to customize, the low cost, open-source nature, extensive features and ability to integrate with other applications are all big pluses for me.

Cons

Although I like many things, the manufacturing module still needs additional features, it also gets far less publicity than Odoo and I find the documentation to be lacking and not very helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

H

Hafees

Computer Software, 11-50 employees

4.0
April 2017

User-friendly, low-cost, open-source

Pros

What I appreciate most is the user interface and simplicity and I find it easy to customize, the low cost, open-source nature, extensive features and ability to integrate with other applications are all big pluses for me.

Cons

Although I like many things, the manufacturing module still needs additional features, it also gets far less publicity than Odoo and I find the documentation to be lacking and not very helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L

Lukmon

Food Production, 11-50 employees

4.0
April 2017

Extremely easy interface

Pros

In practice, I find the interface incredibly easy to use.

Cons

I honestly have nothing to complain about.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L

Lukmon

Food Production, 11-50 employees

4.0
April 2017

Extremely easy interface

Pros

In practice, I find the interface incredibly easy to use.

Cons

I honestly have nothing to complain about.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
April 2017

Rapidly evolving with updates

Pros

Over the past three years, I've been using this tool and I'm impressed by how rapidly it evolves, every new release brings fresh features, many inspired directly by user suggestions on GitHub and I notice requested features implemented in the next version.

Cons

Integration options feel limited and I find there aren't many apps available to connect with platforms like Magento, Asterisk, Akeneo, or Pimcore.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
April 2017

Rapidly evolving with updates

Pros

Over the past three years, I've been using this tool and I'm impressed by how rapidly it evolves, every new release brings fresh features, many inspired directly by user suggestions on GitHub and I notice requested features implemented in the next version.

Cons

Integration options feel limited and I find there aren't many apps available to connect with platforms like Magento, Asterisk, Akeneo, or Pimcore.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9